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Hi, I bought an Arborvitae last fall, we planted it ourselves very carefully. It did great last fall and stayed green and gorgeous all through the winter. In April, it started getting brown tips and within a week half the tree was dead. The nursery had a 3 month warranty and not on plants they didn't plant, but he was persuaded with photos etc, that I had planted it right and taken care of the tree, so he offered me a replacement arborvitae, if we paid for the installation which was $75. I figured it was all he was going to do for me, so I agreed. When I went to pick out a replacement, all they had left were 4 of that particular arborvitae in a smaller size than I started with. So, by the time they came and installed this replacement tree, I was not feeling any warm feelings toward the nursery. [g] But, the tree is in and it's a done deal, but I watched them replant the tree. They were lucky that it was going in the same place, they took all of 10 minutes to get the tree planted. I think we planted the first tree better than they did. I saw them leaving the burlap in the hole, which we didn't do, and I asked them about it and they said that it would break down and the roots could go through the burlap. So a week later, I'm still thinking about it, I guess. So, just for my own education, is it better to take the burlap off the root ball or to leave it in the hole at planting time?
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