Microsof Works Word Processor closes when I copy/paste

springfield area, MO(Zone 5b)

Any time I try to paste something copied onto a page I am working on, it closes.
I get a pop up box asking if I want to 1. close the program, or 2. check online for a solution.
If I check online, it closes anyway. Then it pops up a little flag box saying that Data Execution Prevention has closed Microsoft Works Word Processor.

I went into the settings and turned off the DEP for the program but it is still doing it.
(well at least I followed the steps to turn it off ?!)
I have no idea if that was the problem or not, but it still won't let me copy and it just shuts down.

Can anyone help me with this?

Celaya, Mexico(Zone 10a)

Operating system and Service Pack version if applicable?
MS Word version?

springfield area, MO(Zone 5b)

Microsoft Works SE version 9

I have Vista

I don't know if that's what you need or not, I am terrible with this stuff.
:(

springfield area, MO(Zone 5b)

Vista Home Premium

6.0.6002 Service Pack 2



Microsoft SE version 9.0

Powder Springs, GA(Zone 7b)

Is Works Word Processor better than Wordpad? I have not used Works in years but I know Wordpad will do quite a bit if a computer does not have Word and I have not seen a problem with copy and paste other than the size of the file can be quite large if pictures (screen shots) are saved but can be easily compressed in Word.

springfield area, MO(Zone 5b)

how is notepad different than word pad?

Powder Springs, GA(Zone 7b)

Notepad is plain text whereas Wordpad is a basic word processor (you can change font, color, size; insert objects such as pictures, etc.; do basic formatting)

I use Wordpad when I want to document something on the computer I happen to be working on (and Word is not available) by grabbing screen shots and pasting them in Wordpad. Once I save the file on removable media, then I can open it on a computer with Word and format it further plus pictures are compressed (like 30 to 1) when I save it in the native Word format.

Celaya, Mexico(Zone 10a)

Thanks for the info.
Some more questions, did the problem suddenly occur and if yes did it occur after an update (Windows, Virus scanner) or other software installation?

springfield area, MO(Zone 5b)

I don't know really, I bought a new computer in September, and I have only been using it off an on. It seems like it has been like this since I got it, but I don't use it very frequently. Sometimes it will copy/paste, next time it won't. I haven't noticed any pattern to it really. It might be a picture, a link, plain text, or anything else.

I emailed Gateway about it and was told they could not help me with it, they gave me an 800 number to call, but told me it costs like $40 for 15 min increments or something like that.

Celaya, Mexico(Zone 10a)

Yeah that was likely the Microsoft support number.

Quoting:
I went into the settings and turned off the DEP for the program but it is still doing it.
(well at least I followed the steps to turn it off ?!)

Do you remember the steps and can you post them here?

Celaya, Mexico(Zone 10a)

Something else, can you go to:
Start ----> Computer ----> System Properties ----> System Protection (click continue on the UAC pop-up) ---> Advanced Tab ---> Performance Settings ---> Data Execution Prevention
and do a screen shot and post it here or explain what's set there

springfield area, MO(Zone 5b)

OK Here is what it says

Turn on DEP for all programs and services except those I select. (this is chosen)
There is also an option that says 'turn on DEP for essential Windows programs and services only'. (not selected)

There is a list with nothing on it except Microsoft Works Word Processor, and the box is not checked.
at the bottom of the popup it says your computer's processor supports hardware-based DEP

Celaya, Mexico(Zone 10a)

Okay, on the DEP tab click "Add", browse to the Windows folder (likely one folder up where it started) and look for "explorer.exe" and add it to the list. Acknowledge the Warnings and it will likely ask you to reboot which you should do.
After reboot see if that helped with your issue

springfield area, MO(Zone 5b)

Ok I went through all the listing under each folder and the only thing with 'explorerer' anything is Internet Explorer, which I have, but I do not use, I use Mozilla Firefox.
I don't know if that has anything to do with anything or not, but there was no 'explorer.exe' on any list there.

Salem, IL(Zone 5b)

Don't have any idea of what you are trying to do but
'explorer.exe' is in the Windows directory. It is the
equivalent of the old file manager in 16 bit Windows.

I keep an icon of explorer and DOS command on my
desktop.

springfield area, MO(Zone 5b)

Ok well isn't Windows different than Microsoft?
What would Windows have to do with a Microsoft program?

either way I didn't see it on any of the lists there. I did go up a folder and it wasn't there.
I will look again to be sure.

Salem, IL(Zone 5b)

Windows is the Operating System (OS) necessary to run the various
Microsoft programs. Microsoft Works goes back to the old DOS days
and is a cheap substitute for MS Office. Usually packaged with the
more lower budget pc's. First Works I can recall using had a word
processor, database, spreadsheet and communications package
for dialup modem connections. Really adequate for most home and
student requirements. Retailed for less than $100 where the Office
Professional was over $500.

Windows 95, 98, 98SE, 2000, ME, XP, Vista and Win-7 are all of
the same 32 bit lineage.

This message was edited Feb 5, 2010 7:25 AM

Salem, IL(Zone 5b)

Did a quick ckeck on wikipedia and found MS Works SE-9 is only
available to OEM's for installation on pc's & costs them $10. Not
very likely there would be any support from the OEM or Microsoft.
There is another version of 9 available for retail until stocks are
exhausted. 9 will be the last version offered by MS.

Celaya, Mexico(Zone 10a)

The Explorer.exe is in the Windows folder as OGR mentioned above.
I'm grasping a bit at straws with that one but I think it's worth a try and it doesn't hurt anything.

You could also ditch MS Works and use Openoffice instead ;)

springfield area, MO(Zone 5b)

ok what is Openoffice?
I'm all for ditching lol

I still never found the Explorer.exe thing.
There are lots of windows things there but nothing with that name that I found.
Then again I'm kinda lacking with this stuff...

Salem, IL(Zone 5b)

The file format for Works word processor is .wps and may not be
compatible with the format you are trying to work with. Seems as
though I recall the wordpad format was generic text only and used
the common .txt format. Haven't been involved with using it for
years since the mainframe networked printer days.

A lot of people on this forum highly recommend Open Office which
would be much better than your Works program. I have MS Office
home and student 2007 on my pc so I have no need for it.

Correction: I confused wordpad (part of MS Word) with notepad
(part of Windows OS). Wordpad would not be the pc being
discussed.

Correction again: Wordpad is part of Windows OS. Having a
senior moment.

This message was edited Feb 4, 2010 10:44 PM

springfield area, MO(Zone 5b)

OK so where do I get the Open office?
Can I get it online or order from somewhere?

Is it costly?

Salem, IL(Zone 5b)

It is listed as being free for downloading. Someone else
can help you with that process. Use your browser and
check Open Office for some of the info about it.

springfield area, MO(Zone 5b)

ok thank you so much!
I will look into it.

Richland, WA(Zone 7b)

www.openoffice.org is where you get it.

springfield area, MO(Zone 5b)

thank you!

Salem, IL(Zone 5b)

Went back to recheck my memory and clarify the explorer
issue.

Windows explorer is the function I mentioned as being a
sub for file manager.

C:Windowsexplorer.exe

Internet explorer is self explanatory.

C:Program filesinternet exploreriexplore.exe

Windows still uses the DOS 8 plus 3 file system for some
files and can be confusing when compared to the modern
windows system.

springfield area, MO(Zone 5b)

Ok well I just downloaded the Open Office so I shall see how that goes!
thank you all for helping me out, I appreciate it very much!

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