I have a wireless internet setup in my home. I got a new computer. I must have the system key so that my computer can get the wireless signal. How can I get the system key number. Calling ATT customer service is a very frustrating experience. I have tried to speak to a person---no luck.
wireless internet signal in my home
I've never heard of a system key but I am assuming it is the network key on your router for encryption security. (Like a password). It would be very hard to talk to an AT&T person on the weekend other than overseas unless they changed their procedures in recent years.
I am going to make some assumptions here:
Your new computer came with wireless built in and it is turned on. You can see your network (access point) but cannot connect to it because it is asking for a network key, correct?
You have a wireless internet setup in your home - which means that you already had a successful WiFi in your home. With a vendor provided modem and a personal purchased wireless router. Who set up the wireless router (you or someone else?) Can you login to the router? If you can then you should be able to see the network key there. If you cannot login to your router then you may have to reset it to factory defaults. Hopefully you will not have to do this since you may lose a bunch of settings.
Several years ago I had a Verizon DSL system and it had its fixed security number printed on the serial plate on the bottom of the box. I soon decided to scrap this Verizon system as it was so slow (not FIOS).
It is the number on the bottom of the gateway. Calling at&t is very good at helping you with this.
if you are on ATT NETWORK WITH A DSL( A GRAY BOX WITH ATT LOGO ON FRONT WITH LITTLE GREEN LIGHTS ON THE FACE
THERE SHOULD BE A 1/2 INCH WIDE YELLOW LABEL STARTS WITH SSID: 2WireE85 then in bold letters WIRELESS NETWORK KEY: (A 10 DIGIT # IS HERE )
I AGREE ATT GAVE ME MUCH GRIEF WHEN I FIRST SIGNED UP I DONT BELIEVE MY BILLING HAS BEEN STRAIGHTENED OUT YET i WILL TOLLERATE UNTIL IT IS NO LONGER PROFITABLE TO KEEP HOPE THIS HELPS TECHNICAL HELP ON THE PHONE USUALY IS GOOD
HERE AS IN MANY OTHERS GETTING ADJUSTED TO THIS SITE MEANS PAYING ATTENTION TO THE HEADINGS LAST POST MAY NOT NECCESSARLY HAVE ANY THING TO DO WITH THE ORIGINAL POST SO I RESPONDED TO A 2011 POST THIS MORNING I RELY ON WHAT THOMAS A EDISON REPLIED (IKNOW WHAT DOESNT WORK) THERE FORE I CAN SAY I AM MAKING PROGRESS
Replying to old posts are really a not problem here. I've seen posts revived that were several years old. I don't think much off anyone will get real testy, but the all caps and no punctuation makes it hard to read. I assume you are posting from a (not so) smart phone.
This message was edited Jul 19, 2012 8:42 PM
I agree about the ALL CAPS, but it ALSO helps if you address your comment to whom it is intended.
With the reality that we are taught caps mean shouting to geeks- let me send lucid assurances to the older generations of aging eyes that caps on teensy weeny antique phones are almost impossible to see and all caps can be read by those of us on smartphones without the benefits of city electronics and computers MUCH more readily. ASSuming we all are equal in the media formats is rather simple.