I hope you get it fixed Sally. I LOVE mine :) Glad you posted this because I think I am supposed to update mine and forgot all about it. Sister Lynn, ummm...I forgot how I am supposed to update it. I do remember the password lol!!
I had one and both computers it was installed on crashed. I guess I could have contacted him and seen if there was a solution, but I didn't, then a couple months ago I bought another program. And I do need to update mine as well...I'll have to go find where I put the password though I'm not good at remembering~!!!