While I understand your frustration, please know that you have posted your e-mail and phone number on a public forum that really has nothing to do with retail vendors such as John's Minatures. I strongly suggest you edit your post and remove all that personal information.
Feel free to post a review at http://davesgarden.com/products/gwd/c/2680/ but DO NOT INCLUDE PERSONAL INFORMATION.
I fully understand your frustration and disappointment If you purchased and have done so with the same company for many years BUT like the others, this is NOT a forum for trying to sort out some companies problems with their stock / goods.
This forum is for beginners giving gardening a go and asking for help with regards planting, pruning, watering, soil conditions or even what to plant in the zones they are hoping to be gardening in.
Everyone on this site is very friendly, helpful, some are really full of knowledge regarding helpful gardening advice BUT it is NOT attached to any businesses, does NOT take on board any of the problems you have got with the plants you bought, BUT I would like to wish you the best of luck when you take up the complaints you obviously have with a company NOT connected to Dave's Garden forums.
Look forward to maybe helping you out with gardening advice should you require that in the future.
I can only fully agree with the replies from the others above.