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Something I've noticed lately is when I buy multiple items from one seller, it appears that they have to send individual dmails with the payment information, individual dmails when the items are paid for, then individual dmails when the items have shipped? I've not been on the seller end of marketplace, so I don't know if this is necessary to complete the process, but if so, I'm sure there must be a good reason that it has to be done this way. Everyone seems to be doing it.
Dave, would it be possible to program it so the seller only has to send one dmail for each step that would cover all the items, rather than 7 or 8, (assuming 7 or 8 items were purchased), with each step of completing the transaction? I don't know about other buyers, but I find it a little annoying to have my inbox overflowing with dmails from what, to me, is one transaction.
Well, not being a seller, maybe the answer to my question is obvious to the rest of you. Why can you not send one d-mail with all the info on the whole order and just not send additional d-mails for the others?
When you buy something, the seller automatically gets an invoice to fill out and send to you. If you buy two things, the seller gets 2 invoices. Dave is working on getting the invoices consolidated, but in the meantime, the seller is stuck filling them out.
you have to complete all the dmail s that's how you get charged for your orders, you don't get charged till the order is completed, and you have to send all those dmails in order for the sale to be completed. they'll get it fixed soon probably.
I wanted to know when are they going to bill us LOL it's been over a month, i'm going to dred my first bill
Oh, okay. I thought you got charged for your orders by checking the orders as completed somewhere. But it's because you answer the d-mails with an invoice and without that you cannot mark the sale as completed?
that's how the orders get completed, when you go through the process of sending out the dmails when you tell them your paid, then you tell them you got the payment, then you send more damils saying the item is shipped, the process isn't complete till all 3 sets of dmails are completed, then the order is completed, and it goes on record somewhere that the sale is final and you get billed
Thanks for the info. I had no idea that it involved that many steps. I thought there was a place where you could just mark it that you received the money and that the sale was completed.
I just recieve my first multiple order and I did this...before thinking...
I change the totals on the last order ...added the plant invoice # ...qty...each cost per plant to combined on the multiple order ...and Total all purchases & shipping on the last order and sent just one d-mail. Now I have the reminding d-mail purchase orders left...now what do I do with them?? Do I put zero balance on each an send to buyer or just hold on to them?
Since the total sum is in one d-mail, I'm hoping that Dave will recieve his money from this one d-mail order. What would happen if I sent the other with a zero balance due??
Dave, should hope my booboo doesn't wreck the system!!
yep, just put 0 in the shipping part, and in th enext window that opens, I just delete everything but thank you for your order and click send. I do this with 2nd, 3rd, 4th, and sometimes 5 and 6 LOL
Then when payment is received, you 'll have to do the sam e thing over again with all the different sales. then when you ship you have to go through it all again
