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DG Marketplace: Customer Notification

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Forum: DG MarketplaceReplies: 6, Views: 139
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dmj1218
west Houston, TX
(Zone 9a)

February 03, 2009
06:31 AM

Post #6086535

This is a question for Dave or Admin--
I notice that I promptly (immediately) receive a notice for MarketPlace orders via email now, which did not occur in late summer. Just a question--are the buyer's also promptly receiving notices via their email that we have replied to them with shipping/payment info? I realize that they may still not respond--but was curious.
Debbie
dave
Jacksonville, TX
(Zone 8a)

February 04, 2009
02:58 PM

Post #6092857

The buyers are notified by dmail, and if they don't read the dmail within 48 hours, they are then notified by their email.
dmj1218
west Houston, TX
(Zone 9a)

February 04, 2009
03:00 PM

Post #6092867

OK--that hasn't changed then. Maybe food for thought for a later date, perhaps?
dave
Jacksonville, TX
(Zone 8a)

February 04, 2009
03:05 PM

Post #6092888

You mean to transition to an instant email and stop the dmails? I think I like the way it is now, as we try to keep things in dmail as much as possible. E-Mail is so unreliable (what with spam blockers, etc) but dmail works every single time.
dmj1218
west Houston, TX
(Zone 9a)

February 04, 2009
03:09 PM

Post #6092919

Not necessarily--I just meant I liked the fact I get and instant email (as a seller) as well as a dmail. It prompts me to come over here and handle the sale. I just thought it might make a nice prompt for them too when we FIRST respond to their initial sale. After that, it can all be handled by dmail.

But like you say--if they don't receive their email, then its all for nothing.

Am I making any sense today? I definitely have days when I will admit, I'm not the master of communications.
dave
Jacksonville, TX
(Zone 8a)

February 04, 2009
03:11 PM

Post #6092933

You are making perfect sense. :) There was a day when email was extremely reliable, and then came spam and then came the solutions to spam that basically destroyed email's reliability.

We send out tens of thousands of emails a week and you wouldn't believe how many of them simply don't reach their destination. AOL is the worst, but other ISP's are bad, too.


Quoted:
But like you say--if they don't receive their email, then its all for nothing.


Agreed, and that's the only reason why your excellent idea just isn't practical, alas.
dmj1218
west Houston, TX
(Zone 9a)

February 04, 2009
03:16 PM

Post #6092955

OK--I see your point
=)

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Other DG Marketplace Threads you might be interested in:

SubjectThread StarterRepliesLast Post
Ideas for the Buyers MitchF 8 May 14, 2009 7:56 PM
First time purchasing bigred 37 Dec 1, 2008 8:01 AM
Please do something with my old offerings on the Marketplace gessiegail 1 Sep 3, 2008 3:18 PM
On the subject of a DG auction system dave 207 Feb 7, 2008 10:03 PM
On the Subject of a DG auction system - Continued gordo 80 Feb 17, 2008 6:30 PM


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