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I'm brand spankin' new to the Marketplace so I'm still learning my way around. I just had a gal buy a plant from 2 different listings and of course I will ship them both together. Does it really matter how I word my invoice or do I need to strictly adhere to the format that's been put in place?
What I do is to put all of the order information from all invoices and the total shipping shipping on one invoice. The other invoice(s) needs to be acknowledged to get it out of your queue, so I just delete all of the text out of it except for the thank you for your purchase stuff.
I really wish there was a way to combine invoices, though. When a new buyer sees an expensive shipping cost, they probably won't read further as to why it is that much (combined invoices). It may be a reason for all the non-paying buyers. Plus it's a lot more work on my part to type all that and make sure it is all added correctly.