The scoop on 'Nourse Farms Inc.'

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Rating Author Content Positive birchoil (3 reviews) On June 26, 2008, birchoil Ashburnham, MA wrote: I ordered 5 varieties raspberries, 2 varieties blackberries, 4 varieties strawberries, 3 rhubarb, 4 blueberry. I later changed the shipping date. Both on-line and on phone this company gave great customer service. The order arrived on the date they predicted. Two sets of raspberries were not tagged. They offered to send me another raspberry shipment! By phone we worked out the variety of these raspberries so I declined the new shipment. All plants except two individual Anne raspberries were/are healthy and Nourse Farms Inc. immediately sent replacements for the two dead plants. Excellent company. Next year I will order asparagus from them. On October 22nd, 2008, birchoil changed the rating from positive to neutral and added the following: Since my last post I have had poor service from Nourse Farms. I had a number of raspberries with what I believed was anthracnose disease. On Sept 15 I emailed them photos of the plants as well as mentioning that one on the Anne raspberry plants they sent me did not ever show signs of life. Now over one month later (Oct. 22) and 4 or 5 emails and one phone call later I stilll have not gotten a response as to the problem with the raspberries. I will order from them again yet I\'m very unhappy with their poor customer service in this case. On November 4th, 2008, birchoil changed the rating from neutral to positive and added the following: Nourse Farms cleared up the problem we were having in communication. Apparently, they had not received any of my emails after the first one (possibly too many photos attached). They phoned me and were very helpful in diagnosing the raspberry problem (the raspberries do not have anthracnose). Positive Imred (3 reviews) On June 16, 2008, Imred Anna, IL wrote: I have ordered berry plants many times in the past. After reading Nourse's reviews here at Dave's Garden I decided to order from them. I ordered strawberries, blackberries, red, black & purple raspberries. They were the finest, most vigorous plants with the best root system I have ever received. Thus far all have lived and are growing strongly. I will never order any plant Nourse carries from anyone else. They are the best. Positive violapetes (1 review) On June 14, 2008, violapetes Sutton, MA wrote: What a great transaction. I ordered rhubarb. The plants arrived remarkably fast and packaged with care. I planted the rhubarb immediately and to my surprise,I had shoots coming up within a week. Happy to have found this company and will certainly be a repeat customer! thanks Nourse Farms! Positive Catssdawg2 (5 reviews) On June 14, 2008, Catssdawg2 Whitesboro, TX wrote: This is a remarkable company to order from! Great selction,great shipping,excellent plants. Ordered 25 Jewel strawberries they arrived with nice long roots & cool packet of gel for rooting them in & the best hand guide I've seen for planting & caring for them. All plants have rooted & even tried producing berries within 3 weeks of planting (killed me to pinch them off but better for next year's crop). Would not hestiate to recommend this company to everyone for their berry needs. Like them so much I'm planning on getting more strawberries,blackberries & may even try the blueberries(those are kinda tricky here in Texas)from them next year. Oh & check out the comparsion chart in each section - you'll find what you want & can grow. Wish all gardening sites where set up & run like this one! Positive Doug9345 (1 review) On May 23, 2008, Doug9345 Durhamville, NY (Zone 5b) wrote: I give this company the highest marks for customer service. I ordered 50 Sparkle strawberries, 50 Earliglow and 5 horseradish roots for shipment on 5/12. I received the order on 5/13. All the crowns looked good but it became obvious after a week that 8 of the Earliglow weren't going to break dormancy as all the others had done. I emailed the company on 5/20 stating, "I wanted to contact you to either determine if I should wait for them to show signs of life or if you want to replace them or what your recommendation is." I wasn't sure if Earliglow was a type that was slow to break dormancy or not. The company replied in 9 minutes with the information that they had set up a replacement order for that week. I expected that I'd get them late this week or early next week. I didn't, I received them the next day. While many companies are good to deal with when nothing out of the ordinary happen, it's the great companies that take care of a less than Ideal experience. Nourse Farms is one of the great ones. Positive HeritageFarm (3 reviews) On May 21, 2008, HeritageFarm B, CO (Zone 5a) wrote: WONDERFUL! Will Not Hesitate To Buy From Them Again! Order arrived the week of April 7th as schedueled. Rose & her supervisor in customer serviced rapidly addressed a concern over the shipping rate being higher then what was indicated (my state is split between ship-times) & even removed all shipping charges from my order due to the confussion. Was very pleased & happy! The communication & efforts to please the customer were GREAT! 100 Raspberry plants arrived & all looked good. Due to snowy weather we weren't ready for them & they sat in the root cellar for 2+weeks before they were planted out. With the warming temps we are seeing more & more plants coming to life - presently about 70 of 100 plants have green shoots poking thru the dirts around the roots! Better then we hoped for! Will definately be a returning customer! On June 1st, 2008, HeritageFarm added the following: Quick Update: We now have 92 of the 100 raspberry plants growing! Positive gertieshmirtz (1 review) On May 19, 2008, gertieshmirtz Rochester, MN wrote: I made an error on the mailing address for my shipment (confusion and death in the family on my end.) Rose and Annette in customer service bent over backwards to help reroute the package and send it on the correct way. OUTSTANDING CUSTOMER SERVICE when I needed it most. Thank you! Positive Colquhoun (3 reviews) On May 15, 2008, Colquhoun Champaign, IL (Zone 5b) wrote: Yet, again Nourse farm delivered wonderfull health plants, on time, and included their planting guide, "read it, and you can grow it." I can't say enough how wonder it is to have a go to place for small fruits and berries, I can count on to have hard to find new releases (Like Illini Hardy, and newest Univ. Arkansas Blackberries) as virus free indexed stock at good prices. Positive Kate_C (6 reviews) On May 9, 2008, Kate_C Woburn, MA wrote: I am very pleased! My plants arrived in excellent condition with a very thorough planting guide and absorbent polymer crystals to help prevent transplant shock. I will definitely order from this company again if I want to plant more berries. Positive zeb5 (2 reviews) On April 30, 2008, zeb5 Nantucket, MA wrote: on a scale of 1-10 this buisness is definately a 20,, very helpful people in the office ,either on the phone or by email. plants arrive when they say they will ,root system is very well established and they arrive with wet root systems. Positive DigMontana (4 reviews) On April 29, 2008, DigMontana Libby, MT (Zone 4b) wrote: I recieved my order yesterday and was very impressed. I ordered raspberries and strawberries. The raspberry roots were so long and full and had shoots on some of them. My strawberry plants (honeyoye and cabot) both had nice roots and looked healthy. I will definately order from this company again. Positive xenacrocker (2 reviews) On April 28, 2008, xenacrocker Silver Spring, MD wrote: Overall a wonderful experience. I am a very new gardener. Recently, I made 2 orders of blueberries, gooseberries, and currants from this company. I found their website to be well organized and informative. I had some email correspondence with the company about their plants and found the replies to be prompt, polite and very helpful. The plants were well packaged, large, healthy and at an incredible price! I was also thrilled to find a small complimentary packet of agrigel to use with my plants. The plants have been in the ground for around 6 weeks and are growing beautifully. This company came highly recommended and exceeded my expectations. Positive kailas (3 reviews) On April 28, 2008, kailas San Francisco, CA wrote: I bought gooseberry plants from Nourse about a month ago, and am very happy with the quality, price and service. The guy who took the order was courteous, helpful and answered all my questions. These bushes are much cheaper, and larger (2-3 branches). I purchased a gooseberry plant several months earlier from another mail order nursery and received a barely 6 inch single twig. The Nourse gooseberries are vigorous and doing extremely well. I would definitely order from here again. Positive CMoxon (4 reviews) On April 26, 2008, CMoxon Urbandale, IA (Zone 5a) wrote: I have just received my third order from Nourse in as many years and am once again very pleased with the quality. I have ordered various raspberries, black currants, red currants, white currants, and gooseberries from Nourse. Always the plants have been in very good condition upon arrival. Sometimes the currants are not as tall as plants from other nurseries but the stems at the base are very sturdy, and in any case one should prune black currants when first planting. It's more important in the first year to get good roots going. I am consistently impressed with Nourse Farms plants and their shipping and packaging is well done. I will continue to order from them when I need berry plants in future. Positive stewartvh (2 reviews) On April 4, 2008, stewartvh Loretto, PA wrote: nice strawberry plants and asparagus. appreciate the detailed planting guide that came with plants. arrived exactly when scheduled. thanks Positive katiebear (3 reviews) On April 1, 2008, katiebear mulege (Mexico) wrote: Got raspberries and blackberries from Nourse. It was my first time ordering from them and I'm delighted with the plants. The roots on the raspberry plants were as much as three feet long! I had to keep them in water for a couple of weeks. I added a little EM1 to the soaking water and hoped for the best. Most of the plants started growing. I've planted them now and all are looking good. Many of the raspberries are already sending up new shoots. These are some of the nicest plants I've ever gotten from a mail order source. Positive DrCochran (4 reviews) On March 24, 2008, DrCochran Mammoth Spring, AR wrote: I ordered a bevy of strawberry plants. They arrived in great condition and I have had one hundred percent survival so far. I will use them again. Positive stevegallagher (2 reviews) On February 15, 2008, stevegallagher Calais, VT wrote: I ordered 150 raspberry plants last year. Six different varieties. Every single one survived and thrived. I am ordering more this year. Highly recommend. Positive manuretea (8 reviews) On January 1, 2008, manuretea Medina, OH (Zone 5b) wrote: Norse Farms is a dream come true! Fantastic service, prices and the healthiest fruiting plants I have ever purchased! I intend to place my order early to improve my plant selection choices. I was still eating strawberries and raspberries at the end of November in zone 5 with little protection! Positive scottfsmith (13 reviews) On August 6, 2007, scottfsmith Baltimore, MD wrote: Quality in berries is a big issue because healthier plants will give you a much faster start. Nourse has the healthiest plants I have found from any source. So after trying several other nurseries, I now always order berries from Nourse if they have the varieties I want. The variety selection is very good, and they have always been right on time with orders. Strongly recommended! Positive MoonGardening (3 reviews) On July 14, 2007, MoonGardening Coraopolis, PA wrote: In early May, we received a gift of 24 Jersey Knight asparagus crowns, 6 Lauren bare-root raspberries and 6 Prelude bare-root raspberries from Nourse. The raspberry roots arrived moist, 1-3 feet long and well-developed. A few of the asparagus crowns were quite small but most had an impressive number of roots. Detailed planting instructions and crystals to attract water to the roots were included. Now, about half the asparagus have 4 foot high ferns, 1/4 have 3 foot ferns and 1/4 have 2 foot ferns. All of the raspberry plants have leafed out and half already sent up some new growth further out along the roots. Five plants even produced some berries, to my surprise. This order was a gift, but I would definitely buy from this company myself. Positive SHEBERT (1 review) On May 16, 2007, SHEBERT Holden, MA wrote: I've tried many mail-order companies over the past decade and I've yet to find the quality anywhere that you'll find with Nourse plants! In 2006 I started with 25 Caroline Raspberry plants and 2 Chandler Blueberry plants. I followed the directions and what a patch we have now. Berries gallore. I was so happy with Nourses', this spring In planted 25 Jersey Knight Asparagus plants. They were poking through in 6 days. I'd recomend Nourse to anyone who's looking for top quality plants and the staff is also very helpful with any questions. Positive baeger (3 reviews) On May 16, 2007, baeger Rumford, RI wrote: We ordered several raspberries from Nourse, which arrived extremely well packed - they also provided a tracking number so that I didn't have to email or call to see whether the package was sent. The dormant bare root plants looked quite dormant, but I planted according to instructions. Of the two varietiess I ordered, it is clear one was more vigorous - by now they are all growing fine. The smaller, more dormant variety is a slower grower, but 3 of 5 have begun sprouting. The root quality and generally healthy appearance show that this company takes care and pride in their plants. On August 19th, 2008, baeger added the following: I ordered the strawberry sampler this year. The plants arrived before I was ready, but they all survived in the shipping materials as I built the strawberry beds for a week. No loss of plants at all. Now we are overrun. I also ordered blueberries this year - they were huge plants! Wonderfully packed, lovely plants. I plan on continuing ordering from Nourse until I fill my back yard. Positive GusCooper (5 reviews) On May 13, 2007, GusCooper Marysville, OH wrote: What a fantastic company! I ordered 25 Purple Passion asparagus plants and couldn't be happier with my purchase. Nourse Farms shipped my order when promised and it arrived in excellent shape. I highly recommend ordering from this company. Positive calypsa (19 reviews) On May 11, 2007, calypsa Plymouth, MI (Zone 5b) wrote: I placed a small order with Nourse and it just arrived yesterday. Prior to ordering I contacted customer service with a few questions about varieties and I found them to be incredibly helpful. I am very pleased with my plants! They are in beautiful condition and the shipping was excellent. I would not hesitate to order from them again in the future. Positive lezurk (8 reviews) On April 12, 2007, lezurk Toledo, IL wrote: My order from Nourse arrived in excellent condition. I would order from them again (and have). Customer service is very good. Positive seedbeads (3 reviews) On March 31, 2007, seedbeads Lebanon, NH wrote: I ordered 15 blackberries & raspberries from Nourse and they arrived very healthy and well packed. The following spring, only 1 raspberry plant survived. All the rest had borer damage through the tops of the canes. I hadn't encountered that type of pest before. I don't know if there were eggs or larvae in the stock or if the borers arrived later. It probably wasn't their fault but it was still disappointing to say the least. Nonetheless, I am planning to place another order with them because I was very impressed with the exceptional quality and health of their plants, far better than any other company I've ordered from. I expect to have better results as I will be more attentive to early signs of cane borers and other pests. Positive dnjessee (1 review) On March 22, 2007, dnjessee Briggs, TX wrote: Thornless blackerries we received from Nourse Nursery was in great shape even though the box was unopened for a week after the package arrived. They are now in their new home and loving it! We will us Nourse again. dnj, Briggs, TX Positive daedelus902 (11 reviews) On March 6, 2007, daedelus902 Charlotte, NC (Zone 7b) wrote: We ordered three batches of raspberries and all arrived on time, well packed and were well above expectations. Some of the canes had root systems over 4 ft long! We were impressed with Nourse to say the least. Positive rockyridgefarm5 (4 reviews) On December 27, 2006, rockyridgefarm5 Sarona, WI wrote: I ordered 1000 strawberry plants from Nourse and must say that most of the plants turned out very good. I believe that there were only about 30 bad plants out of the 1000 which is very good compared to other companies I have dealt with in the past. Slightly higher priced than others but worth it. Also ordered 25 raspberry plants. Did not turn out as good as the strawberries but could have been my fault. Over all would order from again. Positive DruidNH (4 reviews) On December 19, 2006, DruidNH Conway, NH wrote: I ordered gooseberries from Nourse, Large robust plants arrived and took off as soon as I planted them. They thrived all summer. I couldn't be more pleased with the company. I'll definately be ordering again this year. Positive wattley (8 reviews) On August 28, 2006, wattley Cleveland, OH wrote: I ordered from Nourse simply because I couldn't find gooseberries anywhere else. The plants came bareroot with the crystals recommended for use at planting time. These people know what they're doing!. The plants took off immediately and have become healthier as the season has progressed. I only wish that I had ordered my blueberries and red currant from them. Instead, I bought them in the nursery of a hardware chain and haven't seen them show any signs of growth. I have caroline raspberries coming from Nourse this fall. I am confident that I will be able to provide more postivie feedback next spring, and I look forward to continued dealings with Nourse. I have no problems recommending them to my fellow gardners. Positive dmcdevitt (10 reviews) On July 29, 2006, dmcdevitt Schroon Lake, NY (Zone 4a) wrote: Based on DG'ers recommendations, I ordered my strawberries at Nourse this year. I've never had plants do as well, they just took off and look great. I will be ordering lots more from these folks. Positive magnaastra (4 reviews) On June 28, 2006, magnaastra Charleston, IL wrote: I have placed several orders with these folks (for a wide variety of items), and I have NEVER been disappointed! Nourse's small-fruit plants are second to none; they've even survived an attack by marauding deer, when the lesser plants (ordered from another, less stellar company) succumbed. Can't wait for next spring, so I can order more... Positive YB (4 reviews) On June 24, 2006, YB Kittanning, PA wrote: Wonderful company. I ordered 25 Strawberry plants, they came when I requested them. The plants were healthy and are growing great. They gave a lot of useful information for me to successfully plant and grow the berries. I will order from them again. Positive trudyjh (3 reviews) On June 11, 2006, trudyjh North Kingstown, RI wrote: A really excellent business. I had ordered from Henry Fields and Gurneys (Fields and Gurneys turned out to have the same address and be owned by the same company) and gotten dead plants from both and my requests for a refund were ignored. Yes, I do know the difference between dead and dormant. The Fields and Gurney's plants were dissicated, badly packed, etc. i ordered new plants from Nourse, and the difference was night and day, beautifuly packed, plump, all have done very well. Nourse really cares. Give your business to good people like Nourse. Positive gd62 (6 reviews) On May 23, 2006, gd62 Walnut Grove, MO wrote: I ordered 20 raspberry plants for the first time this year from this company. Received the order yesterday in great condition and packed extremely well, great pamphlet on planting enclosed. I wouldn't hesitate to order from them again. Shipping was very prompt also. Positive treehugger1080 (2 reviews) On May 17, 2006, treehugger1080 Dousman, WI wrote: I ordered 25 Jersey King Asparagus in early April. They arrived a week later and appeared to be a little drier than optimum and did not show any signs of growth. I've never planted asparagus before and didn't know what to expect. I planted them in an 8" trench and covered them with 2 inches of soil (as per instructions), and only 6 days later they started emerging! All of the plants have since emgered and have developed into strong, healthy looking ferns in just one month. I'm very pleased with my experience with Nourse farms and will definitely do business with them again. Positive soldiersong (10 reviews) On April 22, 2006, soldiersong North Plains, OR (Zone 8a) wrote: I received my order from Nourse Farms yesterday, which was right on time. The bare root raspberries are large and look to be in excellent condition, as do the rhubarb bulbs. I'll plant them today and fully expect good results. Everything was well packed and instructions for planting and care were included On May 20th, 2006, soldiersong added the following: My second order arrived and the Sparkle Strawberries looked way too wet and mucky. Since the other order all went in and did well - rhubarb already are large plants, raspberries already showing bud, I planted them anyway and waited, and waited, and waited. Only get started and appears to be doing well. I emailed and told customer service the conditions of the starts upon arrival and subsequent lack of performance. I received an email within minutes telling me I was correct I should be seeing leaves by now and asking if they could ship a replacement order the next day. The berries arrived two days later - proper moiture, healthy looking starter plants, already budded and small curled leaves on most. They went in last night and this morning they are starting to go. Excellent customer service. I suspect an overzealous employee wanted to make certain the first plants did not dry out in shipping. An honest mistake and corrected without question and with extremely healthy looking plants. Positive hostamomma (8 reviews) On April 17, 2006, hostamomma Dundee, IL wrote: Received 75 strawberries (3 varities), 40 brambles (8 diff varities), and 5 horseradish roots from these folks. All were of a very good size with well developed root systems and the vast majority (98%) were already out of dormancy showing signs of growth. Even my husband (a non-gardener) commented on how big and healthy the plants were! Great packaging - have them in the ground and will let you know how they do.

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