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Comments:Displaying the 50 most recent comments:
| Rating | Author | Content |
| Positive | lesplantlady
(1 review) | On October 24, 2008, lesplantlady Camano Island, WA
(Zone 8a) wrote:I ordered 21 types of seed about 3 weeks ago after reviewing Garden Watchdog comments. Prices were excellent. Within a few days of my account being charged, I received my order. The seed looks great and I consider the 3-week time frame very reasonable. The seed packets all have planting information which, given the "exotic" nature of some of the seeds is helpful. I will definitely order from this company again. | | Positive | seedemon
(2 reviews) | On September 30, 2008, seedemon Rincon, GA wrote: I have ordered twice from bananatree, and both times received the complete orders, and seeds were all viable. I am very satisfied and delighted. Just because seeds don't grow for you doesn't mean the seeds were bad- so many reasons why seeds won't grow. Be reasonable. Also, don't bother trying to call them- whoever that crabby old guy is obviously doesn't want to talk to you! The seeds will come in a couple of weeks- those people are just not good communicators- who cares- they have unique seeds at the best prices on the internet. If you want to be treated elegantly, then don't buy from them; if you want to get some fabulous seeds, then swallow your pride, shut up and order from them! | | Positive | Gravity74
(1 review) | On July 9, 2008, Gravity74 Pasadena, CA wrote: I found banana-tree.com through a google search for passiflora seeds (I LO0O0VE passionfruit !!). I got super excited by the prices, quantities and variety of not only passiflora but other tropical plants and fruit. I soon had 23 items (all seeds) in my shopping cart! I couldn't find better prices after spending an hour or so searching. Then I decided to check for reviews and found most on this website (davesgarden). I was disappointed with all the negative reviews because I really wanted these seeds! I buy a lot of things from the www, I think reviews are a great help for everyone and I usually listen to them! This time, however, I was too excited with my 7 different fruit-bearing passiflora and other fruits and plants in my shopping cart, that I decided "what the hey" and I placed the order. I decided I would order from the next cheapest web-page I found if the seeds didn't arrive in a couple of weeks. Today, just over a week later I was excited and nervous to find a package from banana-tree. I opened it and everything was included, correct and even packed in the order on my shopping list - too easy! I'm sorry for the others that had negative experiences but mine was perfect. Now, to the backyard... | | Negative | jacobsjd
(1 review) | On June 20, 2008, jacobsjd Orlando, FL wrote: I found Banana Tree through a web search. They had the three bananas I wanted to purchase. It's been almost a month and I have heard nothing. I sent an email to them to find out what the status was. They could have told me it would be another month before they could ship and that would have been fine. I was more concerned that perhaps they had not received my order. Instead, I received no response. After searching the web for ratings, I found this thread and realized I might have made a mistake. I immediately sent them another email asking that they cancel my order. I received a prompt email stating it had been canceled. If they'd been so fast answering my first email, they would be $50 richer. | | Negative | jenovica
(1 review) | On May 21, 2008, jenovica Guinda, CA wrote: I tried to order banana plants on April 24th. On May 14 I called them since I had not received the order. The person said that it had not shipped but he would process it that day. On May 21st, when I still had no plants, I called again. Well.... this time I spoke to Dr Merritt? who was very rude, refused to help, blamed it on my credit card (which is a business gold card) and proceeded to basically tell me off! I have NEVER been treated this way by any company and I will NEVER do business with them (he kept repeating that he was a Doctor which I found quite amusing since I have a MD and a PhD... so I was not sure what that had to do with anything). I can't comment on the plants since I never actually got any! | | Positive | DiMach
(2 reviews) | On December 27, 2007, DiMach Yokneam
(Israel) wrote:Very fast order processing. Seed quality and their package was good. This merchant have nice prices (about $5 for 100 Neem seeds) and shipping charges was only $2 to Israel.
I placed order in Banana-Tree and I certainly recommend Banana-Tree.com | | Negative | caligardengrrl
(2 reviews) | On July 6, 2007, caligardengrrl San Luis Obispo, CA wrote: I ordered two things via the internet from this company: A dwarf variety heliconia and a shampoo ginger both as tubers.
The products took three weeks to show up through USPS and since I trust the mail service whole heartily I suspect they delayed sending my package, even though they did charge my card.
I have experience growing ginger from tubers so I understand that you have to treat tropicals differently from other kinds of tubers. Once I unwrapped them ( they were in wet paper towels and then wrapped in bubble wrap and duct taped closed - not very professional, but oh well ) I noticed that the ginger was dry, shriveled, old and plus it had MOLD on it. Nothing was going to grow from that but I figured 'why not?'
So I followed the instructions on the web-site about how to plant the heliconia - followed them to the T. Neither the ginger or the heliconia grew.
These were expensive tubers and plus the shipping, but the heliconia tuber was big. The reason it died was obviously my error in how it was planted and treated (info. I got from the website), but that being said 1/3 of the tuber was mushy and rotten.
I think this company has great plants, but obviously you have to buy from them in person, don't go through the hassle of ordering from them online because they probably will give you their worse products. | | Positive | go2glenn
(5 reviews) | On June 12, 2007, go2glenn Suwanee, GA
(Zone 7a) wrote:I ordered one Musa basjoo (spelled several ways) or Japanese Fiber Banana (hardy). After over a month, I received a small banana "bulb" which is what I expected. The bulb was planted per BT's instructions and has grown very nicely. The only problem is it is the wrong species. The plant is a dwarf variety with red and green leaves. Two e-mails to BT remain unanswered. Two phone calls went unanswered. Given all the negative postings about BT and my less than satisfactory experience, I have made these conclusions. BT's customer service is very poor. And I note that sending out the wrong plants or seeds seems to be a common occurence at BT (see other postings). There are several supplies of tropicals on the web who provide better, more reliable service.
On June 24th, 2007, go2glenn changed the rating from negative to positive and added the following:
I sent one additional e-mail to this company which they answered in two days. They apologized for sending me the wrong species of banana tree and stated they would send me the plant I ordered in two days. They also sent me an e-mail that the plant was in the mail. I received a healthy (and correct) plant in four days. I am pleased with the manner in which this company corrected it\'s error. As in many cases, the main problem here was with communication. It is evident to me this company is working hard to improve it\'s customer support. | | Negative | stylist
(1 review) | On May 26, 2007, stylist Allentown, PA wrote: Spoke to the "old" guy about a year ago via phone and he couldn't have been ruder. The conversation was so bad that I stayed away from any contact with Banana Tree for over a year and one-half. He was impatient, demeaning, appeared put out that the call was even placed. Just down right nasty! It was so bad and memorable that when I mentioned this experience to another business owner who lives in Easton, he reinforced the fact that this individual's demeanor was well known.
Have several clients who are looking for specific greenery and thought I'd give it another try. (Perhaps he had a bad day the first time and not everything I heard was true?)
Instead of calling I emailed a polite inquiry with a thank you and my name. While they answered the same day, I got back a one word "No" in reply. No thank you for your inquiry, no signature as to who sent the email, no invitation to stop in to see all that they do carry, nothing that even implied that they were other than inconvenienced by having to take the time to respond!
I have heard so many negative and bad things about this individual over the past year and apparently it's all true. They may have a decent product, but there is virtually no customer service involved.
I personally am finished with the Banana Tree and will take my client's business elsewhere!
Let them keep their nasty attitude in place, it will catch up with them sooner or later. | | Positive | banananut
(7 reviews) | On May 19, 2007, banananut Eureka, CA
(Zone 9b) wrote: I've been ordering seeds, and plants from these guys for about 5 years, and I don't have a single complaint(I usually do). They seem to have the best prices for alot of different types of seeds(nearly whole sale pricing on small packets), and the plant prices aren't bad either. They also seem to get in rare Musa seeds at the same time they are being offered by other companies, but at better prices. | | Negative | Turtlegaby
(4 reviews) | On April 16, 2007, Turtlegaby Decatur, AL
(Zone 8a) wrote:I've ordered from Banana-Tree multiple times over the last few years for several hundreds of Dollars each order, but had always the feeling, that I am a petitioner that asks for welfare and not a customer. Sometimes orders took several weeks with no notification when it will be sent and I have yet to receive an order that was totally complete. Every time there have been mulitple packages missing, because they didn't have them, but nowhere on their web site was shown that they are out of stock. When I called after 2 weeks, to learn when my order will be sent, I got always a very unfriendly reply with an endless monolog about their own farms in Ecuador, where they harvest everything fresh and that all is weather depending. and not always immediately available. And that I should have patience and not ask after such a short time about the shipping status.
Geez, 14 days isn't a short time! The old guy made me feel as if I was the worst thing he had ever to deal with and he always got pretty angry, when I just wanted to know when to expect my order.
Why would they offer seeds on their web site, when they don't have the stuff? Anyway, I kept ordering from them, although I didn't feel at all like a customer, because they have an incredible variety, which I couldn't find anywhere else in one place.
My last order was 3 weeks ago (a $500 order) and I placed this order on the phone, so I would know immadiately what is available and what isn't. Also because their website charges immense shipping costs, if you order in bulk, $40 for one order was the average shipping price for a 1 pound package.
Anyway, when I called the last time and ordered, I got the promise that 90% of my seeds are in stock and will be sent within 3 days. 2 weeks passed and I got nothing, until I finally grabed the phone and called again. I asked very friendly about my order status and was wondering, why I didn't get charged after 14 days, although I had the promise that everything will be sent within 3 days. The guy got very rude immediately and said, "You are pushing too hard, and I didn't promose you anything" I thought I don't hear right and said;" Yes you promised me to send the order within 3 days", and his reply was:"I'll hang up if you go on this way". Now he reached my breaking point and I canceled the whole order. Never ever I got treated like a piece of crap when I ordered for thousands of Dollars from a company and have been a regular customer for several years.
Beside that I doubt very much that they have own farms in Ecuador like the guy kept telling me over and over again, because if they had their own plantts, they would have their own pictures and not show pictures from other companies on their website, that even contain still the copright prints And I know exactly that they didn't ask for permission, because they even show a picture of mine that I made of my own plant Datura inoxia, that he sells as Datura wella.
Considering that I doubt very much, that he really sells what he is showing.
Never ever I will order from this company again and I hope more people read these posts here. This guy lacks any communication skills and obviously is not aware of that he makes a lving from his customers and that a customer is not somebody that he can treat like an unwelcome pest.
On April 24th, 2007, Turtlegaby added the following:
In the meantime I found several of Banana-Tree\'s wholesale sources, where they are regular customers since years. The stories about their own plantages where they harvest everything fresh, indeed are untrue. They are just an intermediary and the reason why their orders mostly take that long is, because they only carry a limited stock and order the seeds themselves from their wholesalers as soon as an order is placed on their website, hence they don\'t know at the moment of receiving an order, what is available and what isn\'t.
| | Positive | cgarvin
(2 reviews) | On March 28, 2007, cgarvin Cottage Grove, OR
(Zone 8a) wrote:I recently ordered about 50$ worth of seed from there website, as was posted by many there was no "its in the mail" email which would be nice, but they did send and email confiming the order. so far germination is so so, but I ordered difficult and unusual seed, so I wasnt expecting 100%. the seeds all appear to be the correct species, but until they are grown out who knows. I was leary of ordering from them at first because of the so so rating here, but would do so again as my experience this time was good. Caleb | | Negative | litibu
(4 reviews) | On March 24, 2007, litibu
(Zone 11) wrote:I have made several seed orders and have beed disappointed everytime. Things are mislabeled. Seeds are mixed up, often non-viable. its really disappointed to nurse seeds for 12 months to find out you did not get what your ordered. The last time i ordered macademia nuts and was sent jatropha nuts which look the same -- sort of taste the same -- thank god the tree looks different because jatropha can be deadly if eaten. And thank god i didnt eat any of the nuts they sent me.
When i complained he had the nerve to tell me that perhaps birds ate all the 100 nuts i had planted in bags and replaced them with something else! That was the last time i will buy anything from them.
| | Negative | revolutionaryma
(6 reviews) | On March 14, 2007, revolutionaryma Granada Hills, CA wrote: I ordered 4 banana plants from this company, unfortunately before checking out their rating in davesgarden. The plants were tiny, smelled moldy and poorly packed. Two of them managed to survive, but 2 died. It took a lot of research to finally find the phone number. When I got thru and explained the problem, the man was argumentative and treated me like I was trying to rip him off. Gee! He's the one who charged a lot of money for trashy plants! I've ordered many, many plants from various places and this is one of the worst. Given the choice of sending me replacement plants or giving me a refund, he said he'll give me a refund and told me never to order from them again. What a jerk. I'll be watching my credit card for his refund or he'll get a complaint from the Better Business Bureau. | | Positive | trpoical_GA
(2 reviews) | On March 9, 2007, trpoical_GA Winder, GA wrote: Although their customer service is rough around the edges, I am extremely satisfied with Banana-Tree for the quality of rhizomes I received. I do wish they would send you an email stating that the order has been shipped, so I could prepare planting my order when it arrives. | | Positive | raydio
(2 reviews) | On August 19, 2006, raydio Bessemer City, NC
(Zone 7b) wrote:I ordered three items form BT this year and two are not what they are supposed to be.
Knowing form past experience with seeds purported to be Ipomoea purga, before my order shipped, I sent an email stating if they could not guarantee that the I. purga seeds were just that, to cancel my order. They never responded and the seeds are in fact another vine.
The second incorrectly shipped item was ordered as Alpinia galanga and what I received was Curcuma zedoaria, though it was tagged as the former. That the plant was not A. galanga was immediately apparent as C. zedoaria has a bronze stripe down the foliage which the other doesn't.
I can only hope that the third item, Curcuma longa, turns out to be that.
What bothers me most about this is that I only wanted the vine seeds, but they have a $20. minimum order, so if I wanted them, I had to buy more plants. Then, one of them, at $9.95, turns out to be an item they didn't (don't?) offer on their website.
I know plants get misshipped, mis-identified when sent to a distributor like BT. One hopes they would test what they get for verification, especially very hard to find items that are already considered as having questionable authenticity, as with I. purga.
2 out of three isn't good at all.
I will be contacting them about my order. We'll see what happens.
Robert.
On August 19th, 2006, raydio changed the rating from negative to positive and added the following:
I stand by the negative rating for the order, but give Banana-Tree a positive rating in resolving the issue.
They will be crediting my account for the seeds and are sending a C. longa as originally ordered. I am to keep the seeds and zedoary.
That\'s good customer service!
With that said, I would shop form B-T again. Mistakes happen and a solution can be found.
Robert. | | Positive | Matt909
(2 reviews) | On July 14, 2006, Matt909 Duryea, PA wrote: I ordered back in March and am having outstanding results. My 2 banana trees (basjoo & chinesis) have REALLY taken off the last month or so. I ordered an agave and 3 lithops, which are also doing good. It took about 3 weeks for my order to arrive...another month before the bananas showed any signs of life, but are really making up for it now. My basjoo has just started a side-bud, so it looks like another tree on its way.
It is a shame that others are not having this same experience. My experience was terrific, however. I'd take the chance again with another small order of banana trees next spring. | | Negative | mcgould89
(1 review) | On May 8, 2006, mcgould89 W Hartford, CT wrote: I ordered 2 banana plants from Banana-Tree.com on 4/21 -- nothing has appeared to date despite 2 e-mails (which were not responded to!) and 1 fax (also not responded to!) -- I will next attempt to phone them but from what I've read I guess I shouldn't expect too much!!
It is interesting that people who live in England and Japan received their plants/seeds in 5 days while those who live in PA or nearby states waited weeks! I may cancel my order with them and try another company -- or have my local nursery that handles tropicals get a musa bajoo for me! What a disappointment since I have a pool and the weather here in CT has been spectacular so I was hoping to get my plant growing by the time the weather really warmed up! | | Neutral | flowergirlnepa
(2 reviews) | On February 23, 2006, flowergirlnepa Easton, PA wrote: Well, you are all lucky you even got seeds, LOL I live in their hometown, have visited their store, and when hubby went in to ask if he could purchase seeds for my birthday, they treated him as if we couldn't possibly know how to grow the seeds and refused to sell him seeds. They do sell some very impressive plants, which are displayed in their front windows. | | Negative | georgial3
(1 review) | On November 12, 2005, georgial3 TAMUNING
(Guam (USA)) wrote:I FIRST ORDERED FROM THEM ABOUT 7 YRS AGO. THAT ORDER AND THE SECOND ORDER WAS VERY GOOD. AFTER THAT, THE SEEDS THEY SENT DIDN'T GROW. I ALSO FOUND THAT THEY WON'T E MAIL YOU IF SEEDS ARE OUT OF STOCK. I WAITED 2 MONTHS TO CALL RE AN ORDER. THEY SOUNDED IRRITATED THAT I CALLED. WHEN I DID GET MY ORDER-NOTHING GREW. SO I TRIED THEM AGAIN RECENTLY. SAME THING-NOTHING GREW. I HAVE SINCE BEEN OREDERING ELSEWHERE. I KNOW GUAM IS FAR FROM THEIR COMPANY BUT THE SEEDS USUALLY CAME IN A TIMELY MANNER-1 OR 2 WEEKS. | | Positive | amorning1
(6 reviews) | On August 21, 2005, amorning1 Islamorada, FL wrote: Ordered 200 Carambola seeds .... ZERO sprouted! I've grown these before, so i know it was not my fault. I contacted them about this, and that I would pay shipping if they wanted to replace them (with more worthless seeds) but all I got was RADIO SILENCE. I'm switching to seedlings, seeds suck! More $$ down the drain. When will I learn. (If they replace my order with VIABLE seeds i MIGHT change feedback to Positive) I have pics to prove seeds swelled & rotted.
On August 23rd, 2005, amorning1 changed the rating from negative to neutral and added the following:
On August 26th, 2005, amorning1 added the following:
Palm seeds I just recieved are decent, I wish they'd replace those lousy Carambola seeds.
On August 29th, 2005, amorning1 changed the rating from neutral to positive and added the following:
They have contacted me and they offered to replace the carambola seeds next spring with fresh seeds at no charge. | | Positive | Toni05
(36 reviews) | On May 22, 2005, Toni05 Brookfield, IL wrote: I've been ordering from BananaTree for a number of years. Never had any problems, plants arrived in tip-top shape, and packaging was in great order.
Their prices are decent..Even when I ordered a Banjoo Musa Banana, they wrote back explaining about the care of this plant, and if I planned on planting outside, it'd need protection. Toni
On May 21st, 2006, Toni05 added the following:
Ordered several packets of seeds and all but one arrived promptly. I phoned Banana Tree about this lost pack and they apologized and send the packet out ASAP. | | Negative | esobudynnhoj
(1 review) | On April 30, 2005, esobudynnhoj Mobile, AL wrote: I placed an order with Banana-Tree in the middle of March for several different types of Banana plants. I got an order number but no confirmation email. After several days I called and the guy told me that I wouldn't receive a confirmation email even though thats what his website says. He looked up my order number and said he would send me an email right then, I never got one. I've emailed him several times and have never received a reply. I called him a couple of days ago and he said I should get my order from the next shipment he had coming in from his supplier. I still haven't heard anything on my order. From everything I've been reading here I'm going to cancel my order. | | Positive | cedricb
(2 reviews) | On March 25, 2005, cedricb tokyo
(Japan) wrote:The Banana-Tree was very fast to proceed my order : 1 week from my internet command to delivery here, in Tokyo (I'm leaving in Japan). Seed quality was good, with high germinating rate. And on top of that, they have quite nice price. I certainly recommend them. | | Negative | xtine03
(1 review) | On February 20, 2005, xtine03 Malden, MA wrote: Their customer service / communication with customers could use some improvement. I placed an order and received a confirmation e-mail, which stated I could view order detail by following the link at the bottom of the page. There was no link. After reading the FAQs (as you are required to do before contacting them), I sent an e-mail (including my order #). I never received a response. Every other internet-order company I have ever dealt with not only sends a e-mail with order details, and responds to customer inquiries promptly, but also sends an e-mail to notify when the order is shipped. I received the order 2 1/2 weeks later, but no "order shipped" e-mail. Consequently, I was not able to gauge when to expect my order and be home to receive it. I picked up the package from the post office after the weekend, only to find some moldy ginger!
| | Positive | jenf
(4 reviews) | On February 17, 2005, jenf Qualicum, BC
(Zone 7b) wrote:I figured since the prices were so good I would take a chance. The order arrived promtply, the seeds appeared in good condition. To top it off, I have 3 different types of palm seeds sprouting within a month. This is much faster than the more expensive seeds, I purchased at the same time. I will definitely order again. | | Positive | Green_England
(1 review) | On October 1, 2004, Green_England London
(United Kingdom) wrote:I recently ordered several tropical and sub-tropical species from Banana-tree.com and was very happy with the seeds. They were all full, fat and healthy looking. My order arrived in only five days, and that’s all the way over here to England! Viability was excellent. I believe we have to make sure we have the adequate knowledge, experience, and equipment to geminate the harder species, and those that may have a long/tricky dormancy, before we jump to blame others for our own lack of experience or knowledge, and especially with the more stubborn species. I’m constantly ordering plants and seeds from all over the world, and I am very happy with the speed of delivery and quality of the seeds I received from Banana-tree.com and would definitely use their services again. | | Positive | MadGecko13
(5 reviews) | On April 1, 2004, MadGecko13 Corpus Christi, TX
(Zone 9a) wrote:Well, I had good luck with this company. I ordered some seeds I'd not found anywhere else. I found the packaging quite acceptable and they arrived promptly.
Germination so far has been quite good. Especially since these are seeds I haven't seen anyone else growing! | | Positive | ooojen
(10 reviews) | On March 19, 2004, ooojen Lewiston, MN wrote: I'm about to put in my second order here- my first having been last year. I received good, viable seeds, and was quite happy. I even had good germination with a couple types of cycad seed, which I understand are rather highly perishable. (The plants have continued to do well.) I got some other houseplant seeds, some vegetable seeds...had good results with all. | | Negative | olddog
(11 reviews) | On March 10, 2004, olddog Colfax, LA
(Zone 7a) wrote:I HAVE FOUND THAT MOST OF THE SEED ARE OLD. THE PLANTS HAVE ALL BEEN IN BAD SHAPE. THIS PLACE IS A LAST RESORT FOR HARD TO GET SEEDS. I HAVE ORDERED 4 TIMES IN THE 10 YEARS AND IT HAS BEEN THE SAME EACH TIME. | | Positive | voodoo_child
(4 reviews) | On September 27, 2003, voodoo_child wrote: It's been a while since I've ordered but I remember having had good experiences with them in the past. Magnificent selections of seeds, corms and plants. Just wish they had kept their large selection of bananas. | | Positive | Marilena
(9 reviews) | On September 3, 2003, Marilena Montreal
(Canada) wrote:This is an excellent company - I have ordered seed from them on two occasions and received them promptly and well packaged. They can count on me for repeat business. The seed they offer is not the easiest to germinate and I imagine that it is for this reason some people had issues with seed germination. | | Positive | Seedsman
(1 review) | On July 13, 2003, Seedsman wrote: I've been buying from The Banana Tree for years now and havefound them to be the best quality and price out there. I figure they're good because they where from the best of my knowledge the first company to be selling tropical plants and seeds and I've been running a green house for over 20 years now. | | Neutral | tamelask
(4 reviews) | On June 18, 2003, tamelask Garner, NC wrote: 2 experiences with this company- 1 negative, 1 positive. the first time i ordred it was 5 yrs ago or so. remember the guy being very curt on the phone. had barely any germination- so i chalked it up to my being only semi-experienced at the time, though i'd had good luck with seeds form everywhere else. this yr, i really wanted seeds for brug. sanguineum, and so i placed another samll order. one variety of seed was sent pre-germinating, and i had good results with the remaining 7 varieties, except 1. unfortunately, the pre-germinated ones never grew- they just sat there in the pots for months and eventually rotted. looking over the comments posted, i may not order from them if i can find another source. | | Negative | SEPalms
(2 reviews) | On April 30, 2003, SEPalms wrote: I ordered almost 20 species a majority were palms all but 2 species arrived in a week ,fast but figured there was a catch VIABILITY well most rotted the 1st month but some species need time ,so i stayed patient for 6 mths the only thing that germinated were majsty's and kings wow the cheapest species i got .i finally emailed them and let them know the situation.Obviously no reply .THIS COMPANY SELLS JUNK !!!!!!!!!! how there still in buss is amazing.I buy 2000-3000 dollars worth of seed a year and luckily i only spent around a 100 with them for a trial run .i recommend this with any comp buy a small amount if they don't take care of the little orders then they dont deserve the big orders. jason S FL | | Positive | fruittree
(4 reviews) | On March 24, 2003, fruittree wrote: i got seeds from banana tree many times ,always got them within a week ,i got thousands of seedlings growing like mad .verry good prices ,and the best service you can get. fruittree micco florida ..... | | Negative | Eric_OH
(42 reviews) | On January 28, 2003, Eric_OH Columbus, OH
(Zone 6a) wrote:Picked up several varieties of Pachypodium seeds from Banana Tree. Germination on all was zero. Had the impression I ruined the owner's day by stopping by the store.
On July 2nd, 2003, Eric_OH added the following:
The response from Banana Tree overlooks the fact that I bought the seeds in question directly from the store. If there was any holdup in customs or other problems potentially affecting the viability of the seeds, it was the store\'s responsibility to test germination or not sell questionable seeds.
Sometimes the response to a consumer critique can be very revealing about a company\'s attitude toward its customers.
Company representative comment on May 21, 2003:
In response to the one negative comment; These seeds need to be treated very carefully, some of them are very perishable. If the order gets held up by customs etc. and you get it late the seeds can be dead in some situations; please let us know if you recieve a shippment late. Also if you don't plant them right away, or if you don't follow the instructions exactly you will be unsuccessful growing.
Sincerely,
The Banana Tree
| | Positive | TV
(5 reviews) | On May 25, 2002, TV wrote: Generally I'd say they are good. Prices are nearly as good as some wholesale places. I've only had one batch of bad seed, not bad considering all that grew well. | | Positive | michaelwcyrcpa
(1 review) | On May 1, 2002, michaelwcyrcpa wrote: I placed an order with Banana Tree.com for a Dwarf Cavendish Banana. I spoke with them on the phone and they were very courteous and helpful. My banana plant arrived promptly and in good condition. It is growing very well. I am a satisfied customer. | | Positive | troy
(3 reviews) | On March 17, 2002, troy Hanover, PA
(Zone 6a) wrote:have gotten seeds from them and been to the store several times have always been happy with the service and info i have gotten |
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