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Comments:Displaying the 50 most recent comments:
| Rating | Author | Content |
| Positive | Tntigger
(28 reviews) | On October 28, 2008, Tntigger
(Zone 6b) wrote:This spring was my first time ordering from this company. I was a little doubtful when they arrived because they were extremely small. However they took off so fast I was shocked! As of now they are big, beautiful and so healthy, I will be sure and put in another order next spring with them. | | Positive | cowpea123
(2 reviews) | On October 25, 2008, cowpea123 Coushatta, LA wrote: in may of 2008 i purchesed 20 1 & 2 gallon roses both regular and discounted they were very healthy and have grown very well also the custemer service was great. | | Positive | TJettner
(2 reviews) | On October 25, 2008, TJettner Papillion, NE wrote: Have bought 13 roses from Chamblee over the last two years. I have been impressed with the plants and shipping. All but one is thriving. I planted it in the wrong spot, not receiving enough sun. Will move it to a sunnier place in the spring. Great selection of "Buck" roses which are hardy for cold Midwest winters. Very satisfied customer. | | Positive | WMorgan
(2 reviews) | On August 8, 2008, WMorgan Medford, NJ wrote: Ordered 6 Golden Celebration and two Cram. Sup in spring and got all very healthy plants. The Golden Celebration is really growing well. Three of the plants are now 5 to 6 feet tall. Only a few buds, but next year will be great. | | Positive | dwr857
(8 reviews) | On June 12, 2008, dwr857 Phoenix, AZ
(Zone 9a) wrote:Great customer service. I ordered 6 bare root roses all of different types in early May 2008. I followed their planting instructions and all are thriving and blooming with lots of new growth. The ordered arrived right on time and was packed superbly. Outstanding company and I'll be back this fall for more roses. Thanks Chamblee's! | | Positive | redlawyer
(3 reviews) | On June 8, 2008, redlawyer Richmond, VA wrote: I ordered three roses to be shipped on the last shipping day of spring. My selections were based on my daughter's names. So, when I received three yellow roses in the mail, I was disappointed. I called Chamblee's Nursery and they apologized for the mistake. They told me to keep the three yellow roses and the next week they sent my Charlotte, Sophy and Glamis Castle roses (just a pretty rose, not a kid's name). Needless to say, I'm very happy with the customer service. The plants, all six of them, arrived healthy and are thriving. | | Positive | littlebrook15
(5 reviews) | On May 26, 2008, littlebrook15 Rock Tavern, NY wrote: This is my first order from Chamblee's, but it won't be my last. I was very pleased with the roses I received from them. They are very healthy and were wonderfully packed for shipping.
My only complaint would be with their lack of communication. I ordered in March for May delivery. I got two emails from them, both in March, to confirm the order and then tell me the order was being processed. I never got an email in May to tell me that the roses were shipped, so I had to "assume" they went out on the date I had specified. The roses were shipped on the right date, but I had to call them to confirm this. I am pleased that I received them, but would have appreciated an email with a tracking number at time of shipment. | | Positive | GardenGirl81
(2 reviews) | On May 21, 2008, GardenGirl81 Newburg, PA
(Zone 6b) wrote:I ordered 4 Iceberg bush roses and 2 Iceberg climbing roses. This was my first order with this company. When my roses came, they were a little yellow (from being in a box from Tx to Pa.!) But within 2 days they looked great! most of the roses have buds on them, and i cant wait for them to bloom! Thank you Chamblee's!
I will never order from J & P again!! | | Positive | Dan1465
(8 reviews) | On May 12, 2008, Dan1465 Northfield, NJ wrote: This was my first year ordering from them and I'm really impressed. Over the Years I've purchased Own Root Roses from quite a few other Companies and can say that I've decided Chamblee's is now my favorite online Rose Nursery. Thanks for the larger than most other Companies Roses.
Dan | | Positive | iluvdirt
(2 reviews) | On May 6, 2008, iluvdirt Silverlake, WA
(Zone 7a) wrote:I placed an order with this company based on the excellent feed back from Dave's. I ordered 4 roses and they arrived exactly when I requested them. The roses were in excellent condition, they were packaged very well and are much larger than I expected. One is already blooming! I am very impressed with this company and will definately order from them again! | | Positive | reeann55
(3 reviews) | On May 5, 2008, reeann55 Smyrna Mills, ME
(Zone 4a) wrote:This is the first time ordering from this company and I am very pleased. The plants were all nice & healthy & a good size. Not skimpy plants like you get from most mail order companys. Lots of buds and some already are starting to bloom.They were well packed and the soil still moist. Will be buying from them again! | | Positive | gavinsmom
(3 reviews) | On May 3, 2008, gavinsmom Lakewood, OH
(Zone 6a) wrote:I have been ordering from Chamblee's for 3 years now. Every time I place an order, I receive healthy, high quality plants that are often blooming right out of the box. To illustrate how great their roses are, I received a shipment of 5 plants last April, the week we found out we had to move to another city. I didn't want to plant them if I was not going to be living there anymore, so I repotted the roses and they had to sit on my porch until the end of July when we moved. We loaded them into my brother's pick-up, where they were whipped around at 70 mph for a 2 hour drive on I-80 to Cleveland. Then the poor things had to sit on my new porch in pots until early September, when I finally had the chance to make a place for them in my new yard. You'd think I'd have killed them, but no way! Within a month they were blooming. In fact, they never even completely defoliated--maybe it's because I live so close to Lake Erie, but I'm still amazed that they survived a nothern Ohio winter so well without any protection. It is now April again and they are beautiful, healthy, and growing strong in my new garden. I have ordered 4 more roses this spring and they just arrived, looking terrific. The prices are good and the quality is first rate--I will not buy my roses from anyone else but Chamblee's except under the rare exception that they do not have a variety that I want. | | Positive | matt4roses
(2 reviews) | On May 1, 2008, matt4roses Lancaster, PA wrote: Great source...very pleased! | | Positive | iris28
(12 reviews) | On April 24, 2008, iris28 (dana)Owensboro, KY
(Zone 6a) wrote:i was so happy to receive 2 new dawn eden and about face , good quality healthy . i will definitely order from them again . not to small either .
On September 17th, 2008, iris28 added the following:
on sept 15 i got another pleasing order from chamblees . this time i got buff beauty gertrude jekyll and aloha . all are very nice and big . i cant wait till spring to place my other orders. | | Positive | gardeness51
(1 review) | On April 13, 2008, gardeness51 Topeka, KS wrote: I purchased four "the fairy" roses last summer from Chamblee's. They were shipped once the weather cooled down, in mid September, exactly when they said they would. They arrived in beautiful condition and were even blooming! I promptly put them in the ground and crossed my fingers. Unfortunately, we had one of the worse winters here in many years and I am happy to say they came through it all in wonderful condition-lots of new growth and very healthy looking. I am very pleased with Chamblee's and will definitely order from them again. It's so nice to know that there are still businesses out there that care about quality products and service. Thank you very much!!
| | Positive | Hemhostaholic
(19 reviews) | On April 11, 2008, Hemhostaholic Scranton, PA
(Zone 5b) wrote:There should be a choice for above positive! I ordered 4 roses from Chamblee's. The shipping is expensive, BUT, if one wants own root roses, that are not dormant, this is the way to go. All 4 roses were well packaged in 1 gallon containers, and were kept wedged into the shipping container by empty gallon containers as well as some newspaper. This was my first time ordering roses through the mail, and WOW am I impressed. I checked for everything that could be wrong, and there was not one thing that was wrong, NOT ONE! So, although the cost of shipping was slightly less than the cost of the 4 roses I ordered, I can not complain; I paid for and got great things.
Customer satisfaction: SUPERB!
Plant Materials: OUTSTANDING!!!
I will, when the time comes to buy more roses, be ordering from Chamblee's again! | | Positive | Lovethatdirt
(1 review) | On April 9, 2008, Lovethatdirt Concord, CA wrote: Placed an order for nine roses on 3/14/08 and received them all on 4/5/08. They were beautifully packed, wedged snugly together in their plastic-wrapped one-gallon pots with two or three empty pots helping to secure them. I am happy that there was no styrofoam. I can reuse the pots and, if I eventually have too many, local nurseries will probably be happy to take them. Although the instructions on the outside of the box warned that they might be a little yellow from the trip, they were green, pristine and perfect. Many were budded and some were blooming.They are beautiful, and I am very impressed. If they don't do well in the ground, it will be no one's fault but my own. | | Positive | littlemick
(2 reviews) | On March 28, 2008, littlemick Maryville, TN
(Zone 6b) wrote:I have hade a totally positive experience ordering from Chamblee's for the first time last fall. I love their list, prices are great, and the roses I planted in Nov. are thriving. They own my business except for the few rare roses I want that they don't have. They are the best in my opinion for online ordering. | | Positive | gumbydammit
(15 reviews) | On March 26, 2008, gumbydammit Ashland, MO
(Zone 6a) wrote:My first time ordering from Chamblee's and I am pleased. Roses were well packaged and appear healthy. Not huge but a good enough size. One had a bloom 1/4 the size of the plant as well as half a dozen buds. Another has buds as well. The Auswonder however appears to show signs of discomfort or disease. Some leaves discolored and curling inward. We'll see. Good prices and reasonable shipping.
On April 8th, 2008, gumbydammit added the following:
The Auswonder seems to have come out of its distress and all are happily growing in their chosen sites. New growth on all. A lovely experience all around. | | Positive | hlibebe
(2 reviews) | On February 22, 2008, hlibebe Lakeland, FL wrote: VERY VERY PLEASED with Chamblee's Rose Nursery! :D
This is my first time ordering from them and I will most certainly order from them again for all my rose needs in the future. I placed an order for 2 Gruss an Aachen and 2 Pink Gruss an Aachen around Febuary 11th or 12th and I knew the next shipment was not to be shipped until the 18th. But, I am pleasantly suprised to have found a nice box waiting for me after work, 11pm, today. Considering the post office did not work on Monday, it only took 4 days to get here including Monday. Inaddition, 4 very healthy, green rose bushes that were carefully n individually wrapped greeted me when I slit open the box! This will make my rose bush venture much easier since the plants are so healthy. (no yellowing or dead anything here.)
end of story: Big dumb grin on my little face after a very long day at work. Thanks Chamblee's Rose Nursery! You've literally made my day! God Bless! | | Positive | kaydiehl
(5 reviews) | On February 21, 2008, kaydiehl Pasadena, CA wrote: Great selection of excellent roses, very healthy. Securely and promptly shipped. | | Positive | toll_house
(1 review) | On January 28, 2008, toll_house Youngsville, LA wrote: In the spring of 2007, I read about the "Peggy Martin" rose that survived Katrina. As a resident of southern Louisiana, I was impressed that a portion of all proceeds would go to restoring parks in the New Orleans area. Chamblee's was one of the nurseries that would be selling these roses.
I called Chamblee's to place an order, and was told they were not yet ready. I was told the exact date they would be ready to ship in September, and my credit card would not be charged until then. I received a postcard confirming my order and the date of the shipment. For the price, I expected small plants in small pots. Needless to say, I was pleasantly surprised at what I received. The smallest plant was over 12" tall, and all were very healthy. The packaging was wonderful!!
I found out we were being transferred back to Texas, so I planted mine in large pots to move with me. I staked them with Tomato cages, and all over 3' now.
Thank you to the very polite and helpful young woman I spoke with. (Holly?) I highly recomend this company, and will order again when settled in Weatherford.
| | Positive | SapphiresMom
(5 reviews) | On January 11, 2008, SapphiresMom Elm Mott, TX wrote: My husband and I made the 135 mile trip today to Tyler, Texas and visited Chamblee's. I had pulled copies from their web site of all the roses in which I was interested and brought them along with me.
I was most impressed. They have literally, acres of roses. One thing I liked about their roses is that all are own-root roses, not grafted. I also like the fact that they do not sell bare-root roses, but have a minimum of one gallon containers.
The young gentleman who waited on us was polite, friendly (but not overly friendly) and knowledgeable about roses.
We were able to purchase all but two of the roses on my list. The stock was too low for them to sell right now. I'll be able to get them next season. My husband found some climbers he liked, so we got those, too.
Their pricing is very reasonable. We paid $8.95 for the one gallon container roses. We also bought two two-gallon containers for $14.95 and one three-gallon for $19.95. There are other mail order sellers who will charge that much for bare root or grafted roses.
Personally, I will never purchase another grafted rose again. Nor will I purchase a bare root plant again. We wound up spending about $250, and it was worth every penny. All the plants looked very healthy with lots of foliage. Some had buds and a couple had blooms.
I highly recommend Chamblee's. Their web site is very informative, so one will know what to expect of the plants purchased.
They also have a very cool dog who is the official customer greeter. We brought our two small dogs with us, and Bubba, our Pomeranian turned into a growl machine. Their dog, who could have used him for snack food, just backed away politely. Sapphire, our Maltepoo, sniffed him, and he stood quietly while she completed her inspection.
The folks at Chamblee's are great people and have supberb roses. I highly recommend them.
| | Positive | MiniPonyFarmer
(7 reviews) | On November 21, 2007, MiniPonyFarmer Gilmer, TX
(Zone 8b) wrote:I placed two orders with Chamblee's in 2007. Both orders were handled efficiently. Their pricing and shipping costs are unbeatable. The quality of the roses was better than expected. I changed my order 3 times after it was placed, and they were very happy to accomodate my requests. All in all, a very happy customer. | | Positive | DriftingDude
(6 reviews) | On November 12, 2007, DriftingDude Charleston, SC wrote: My shipment of seven roses arrived a few days ago. All the roses are very healthy and a good size. I will order from this company again. Keep up the good work!!!!! | | Positive | Eric_OH
(42 reviews) | On September 18, 2007, Eric_OH Columbus, OH
(Zone 6a) wrote:Healthy, good-sized plants, good value, packed well and shipped promptly.
Good experience. | | Negative | charlenesplants
(2 reviews) | On September 16, 2007, charlenesplants Buffalo, TX
(Zone 8b) wrote:I went to chamblees to purchase roses. I told them I was new to roses and wanted good quality roses.
I bought 20 plants that were only 5$ each. The person said you want to look for one that is healthy and has a good system with three good canes as she pointed to the canes in the pot.
As a newbie, I would've appreciated more honesty.
I saw them later at a garden show selling the same plants for $6.97 each.
The plants all had three cuttings in them instead of three canes on one plant.
When you took them out of the pots, they were distinctly separate plants and were not very old rooted cuttings.
They were not what I was told and not what I expected to recieve.
After three years of learning about roses, I now look online about what to expect before going out to buy roses.
For the same amount (acutally 3 cents less) I bought roses from Wal-mart that were bare root, wrapped in plastic with compost keeping the roots moist. They were actually three cane roses and had a strong root system. No babying or pampering was needed when they were planted out.
Chamblees has own root roses and they are not graded by any standards. Only grafted roses are graded.
Having learned this, I personally will not buy their roses again.
I like own root roses, but I prefer healthy roses grown for at least two years. They are much less stressed and have a much better chance of survival.
Now if they (chamblees) had told me that I could get healthier and older plants by paying more, I would have done that. The problem I have is that they were asked to give me guidance as a newbie and some advice on roses. I actually went there to buy 20 roses and would have paid $10 - $15 a plant had they given me the proper advice.
Company representative comment on September 19, 2007:
On Sep 19, 2007 1:17 PM, Chamblee's Rose Nursery added:We politely take the time to reply to this negative rating, but would like to list the inconsistencies in the negative claim:
1) The only garden show in Tyler, Texas, that our roses have been sold at were not sold for $6.97. If this was the price, these were not our roses.
2) The roses we have for $5.00 at our nursery are very old plants that have been discontinued due to slow sales of these varieties. Our sales staff would not have introduced these roses to a customer claiming to be "new" to roses, as larger, well-established varieties are much more appealing. We also stay in business by selling our higher quality roses. The "bargain" roses are geared toward gardeners who are not looking for specific varieties and want a low price.
3) All of our roses, including the $5.00 roses, carry a 90 day guarantee and we will be glad to replace them if they do not perform. We were not contacted by you for this information.
4) Although you refer to yourself as a "newbie", you state that you have been learning about roses for three years and have taken a class at ARE. We are always happy to educate our customers properly. In fact, we hold an annual Rose Adventure for those customers who study roses as deeply as you claim to.
5) Bare root roses are grafted roses and require much care in order to survive. Grading laws do not apply to own-root roses, as governed by United States Department of Agriculture. We only carry own-root roses, and our product cannot be honestly compared to a grafted rose sold at Wal-Mart. Numerous rose growers would support the fact that own-root roses are hardier, and easier to grow than grafted roses.
As always, had you contacted us regarding your displeasure with our staff or our products, we would have been more than happy to correct the situation. As you can tell, we are highly regarded when it comes to customer service. We are pleased to here that you are a happy customer of Antique Rose Emporium as they are a customer of ours, and friends in the rose community.
| | Positive | wynitall
(2 reviews) | On September 15, 2007, wynitall Martinsburg, WV wrote: i bought 3 D. A. english roses, spring of 2006. i was very impressed with size and quality. the 2 cl. james galway quickly shot up to 6 ft. and had a lovely fall crop of blooms. the 3rd was supposed to be brother cadfael and though it had grown vigorously, it didn't bloom untill late may 2007. it was then that i knew i had been sent the wrong rose. i called to see about a replacement { for the $$ the other 2 roses were more than worth what i paid for the 3, but the work of preparing the planting site for what turned out to be the mildew prone, once blooming root-stock rose dr. huey was just to much.} I spoke to holly, asst. manager and explained my problem. she absolutely refused to believe me. Every description i gave, she said " thats the 1 you were sent. br. cadfael is lt. pink dr. huey is dark red. if i had said it was yellow, i think she would still try to convince me that i had the right one. i knew it was futile to argue on the phone and agreed to give it a chance to turn into br. cadfael. 2 weeks later it was still dr. huey, so i called again and asked to speak to mark chamblee. he was very pleasent and agreed to send a replacement in sept. and so he has. It came 9/13. I am glad i did not send my comments after speaking to holly even though i was upset at the time. i realize it's her job to sell not give away and everthing has been resolved happily. Wynn in Martinsburg WV.
Company representative comment on September 17, 2007:
On Sep 17, 2007 10:06 AM, Chamblee's Rose Nursery added:Although it is Holly's responsibility to sell roses, her first goal is always customer service and satisfaction, which is the same for the entire staff. I, Mark Chamblee, was consulted on the matter at hand in the beginning and agreed with Holly that the rose was not Dr. Huey by telephone description. It was not a matter of not believing the customer, just knowledge of how the roses can be different. In the end, I made the decision to replace the rose to insure absolute customer satisfaction, which is always our ultimate goal. Our staff would never put making a sell over customer service.
Thank you for a positive rating.
Mark Chamblee | | Positive | countryrosegirl
(3 reviews) | On September 13, 2007, countryrosegirl Powersville, MO wrote: I ordered several roses spring 2007. I received big healthy own root roses already in a small pot. I loved the fact I could leave them in the small pots till I was ready to plant them or move them into bigger pots. So much easier to plant then bare roots. My roses have have really took off during the summer and it's hard to believe how small they were when I planted them. Best selection of Buck roses and many Austin roses. I'm going to order again for next spring. | | Positive | zico
(2 reviews) | On August 2, 2007, zico Hillsboro, MO wrote: In April I ordered 4 iceberg and 4 lavaglut roses. The order arrived exactly when they said it would and the plants were in excellent condition. All of them are doing great.
Their prices are unbeatable and their customer service was top notch when I placed the order. Will order from them again next year!
| | Positive | patnjbob
(22 reviews) | On July 11, 2007, patnjbob Blossom, TX wrote: This company is close enough to me that I can drive 2 hrs and pick out what I want. Last year, we got there just in time to find David Austin roses in 2 gal pots for 5 dollars each. That is a BARGAIN. Usually in spring the rose houses are hopping and very busy with visitors coming through the rose gardens in Tyler, I think they all stop at Chamblees. So far, I've purchased about 50 roses from this company and they are all alive and happy, even in rain soaked NE Texas. I can see where ordering may present a problem especially if you are looking for email contact. This is one busy place and they are never lolly-gagging around. Friendly folks and the dog is great. He likes to keep customers happy while they wait in line. Good place to shop for quality roses. | | Neutral | cubed
(1 review) | On July 4, 2007, cubed Clinton, NY wrote: i received an order in early spring. order arrived on time w/ quality plants packed well. i had a failure and emailed them. i heard nothing. i revisited their site recently, planning on placing an additional order; but wanted to know their replacement policy and other info. as there was no info under terms and conditions, i again emailed. they did return my email this time, said to call them. i did so. i explained all of this to their customer service rep. the response i got was one of complete indifference, just short of rude. the explanation i got as to why they hadn't responded to my earlier email, 'website was down' this summer. i wasn't expecting a replacement, but an acknowledgement would have been nice. i may still place that order, as i said, nice roses. but i am miffed that a company of this calibre doesn't hire more professional and responsive customer service personnel. | | Positive | kods24
(5 reviews) | On May 17, 2007, kods24 Mullica Hill, NJ wrote: Great packaging.
The roses arrived in great condition. They were packed with care and look great.
my only complaint is that, I did not receive a email or anything about the shipment. The roses just arrived one morning at the door.
| | Positive | Texas_Aggie
(3 reviews) | On April 17, 2007, Texas_Aggie Huntsville, TX wrote: I was very happy to see this vendor listed as being reputable and highly recommended!
I attended the annual Festival of Roses in Tyler, Texas on October 21, 2006. During a public tour, I had the opportunity to visit this vendor's nursery and I was amazed at the organizational manner in which everyone was greeted and welcomed. Not one customer in sight was overlooked. I examined hundreds of roses and questioned many of the staff with dozens of questions. I can honestly say that this company goes the extra mile in providing customer satisfaction. I will attend the next annual festival and I will be ready to shop there again!
Texas Aggie | | Positive | GRASSHOPPPER
(3 reviews) | On March 30, 2007, GRASSHOPPPER Rutherfordton, NC
(Zone 7a) wrote:I just received my first order from Chamblee's. The two Betty Boop roses arrived exactly as promised, well-packed and in great condition. Nice-sized plants for a good price! I'm impressed! I will definitely reorder from this company. | | Positive | amarettonc
(3 reviews) | On March 16, 2007, amarettonc Raleigh, NC
(Zone 7b) wrote:I ordered 5 roses in December and received an order confirmation the same day. They were well packed and in good condition, and shipped during the specific time I requested. The roses have been planted in the ground for 1 month now and are all healthy and really taking off. Chamblee's prices are very competitive and they have a good selection of Dr. Buck roses, David Austin roses, old garden roses and newer varieties. Chamblee's is the first website I visit when I look for a specific variety and I plan on ordering more roses from them in the future.
On April 1st, 2007, amarettonc added the following:
I received my second order from Chamblees this past week. 6 roses, well packed, in great condition. The roses are well-rooted with several canes; no one-cane wonders here. All had buds on them and two had blooms, beautiful, and such a delight to open the box and see them blooming. | | Positive | Pinetucky
(22 reviews) | On March 15, 2007, Pinetucky Swainsboro, GA
(Zone 8a) wrote:I have been ordering from Chamblee's for a number of years and have always found then to be great. They are the source I look to first when ordering roses. Their prices are great!The roses are healthy and take off quickly after planting. This year I ordered 5 more roses. They arrived in excellent condition. A couple were much larger than expected. The only complaint is that this year's shipping was considerably higher than in the past. I hope they can find a way to keep those costs down as their roses are wonderful! | | Positive | pbk
(8 reviews) | On February 22, 2007, pbk Charleston, SC wrote: My first order with this company was a pleasure. Roses arrived well packaged and healthy. Excellent prices too on Knockout Roses! | | Positive | Nigella
(21 reviews) | On February 21, 2007, Nigella Wilmington
(United States) wrote:I always received very good, healthy plants at a very reasonable price from Chamblee's and all of their plants thrive in my yard. | | Positive | binkman
(1 review) | On January 7, 2007, binkman Huntsville, AL
(Zone 7b) wrote:I ordered and received 4 plants. They were priced competitively, well packaged, arrived quickly, and were in fantastic condition. The experience was so good, I have ordered 4 more plants. |
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