The scoop on 'Aloha Tropicals'

Company Profile   This company is affiliated with 1 company: Ohana Tropicals Mailing Address: 1247 Browning Ct. Vista, California 92083 (United States) Phone: (760) 941-0920 Fax: (760) 941-0920 Categories: Gardening Books & Journals Plants: Flowering Vines and Groundcovers Plants: Houseplants Plants: Plumeria cuttings Plants: Tropical & Tender Perennials Plants: Tropical Fruit Trees Click here to send email to Aloha Tropicals Click here to visit Aloha Tropicals's website Recent reviews: Past month Past 6 Months Past 12 Months Positive 0 2 3 Neutral 0 0 0 Negative 1 1 5

Company Comment, posted on November 1, 1997:   We grow and sell mail-order gingers, heliconia, bananas, plumeria, costus, curcumas and specialize in local Hawaiian landscape plants.

Feedback History and Summary   29 positives 2 neutrals 19 negatives

Comments:

Rating Author Content Negative enocchen (1 review) On October 30, 2008, enocchen Hacienda Heights, CA wrote: shipping time is ok. But the trees are so tiny. They might not survive. For same or less price, you can order much better/bigger trees from eBay. Positive bunny4 (1 review) On July 15, 2008, bunny4 La Jolla, CA wrote: i have made about 4 purchases from aloha tropicals over the past three years and i will continue to order from them - my last order was a rangoon creeper which i just planted this weeked. i have a beautiful thunbergia vine which has been growing for 2 years which is a show stopper in my yard now - there is not one single person who comes to the door who does not comment on it and ask what it is - it has been in constant bloom since this past november - yes, sometimes the plants take a bit of time to arrive due to availablity - but the waits have been worth it - obtaining plants i have not been able to get elsewhere Positive DonnaB (8 reviews) On July 10, 2008, DonnaB Vancleave, MS (Zone 8b) wrote: This is second time I have ordered from them in about 2 years. Received 7 big beautiful healthy plants again. The only negative thing I could say about them is communication. If you don't contact them after ordering you don't hear back from them for what ever reason. Negative gnomewoods (1 review) On May 20, 2008, gnomewoods Morehead, KY wrote: I have ordered twice from alohatropicals, I ordered and paid for 2 items. I received 1 in 3weeks and the other item that is paid for(shipping included) and it has been almost 3 months and no word on what I had originally order It's always not availible. My concern is how can they sell you something that they don't have. I mean the item was $26.00 it may not be much to them but,it is to me. I gaved them a second chance and ordered 1 more item from them 3 weeks it's been I finally sent a matter a fact email and was told we forgot to ship it. If I get the 2 items I paid for no more chances for these guys Thanks for allowing me to sound off Bobby Negative penang (1 review) On April 22, 2008, penang Saratoga, CA wrote: I order a couple hundred worth of tropical fruit trees from this company. The plants were very small (6" to 8") and came from seeding. The sizes of the plants are not mentioned on the website but they do put pictures of a much healthier plants on the shopping pages. ALL die after one season. I will not buy from this company again. Positive Bec_No_Va (29 reviews) On April 7, 2008, Bec_No_Va DC metro, VA (Zone 7a) wrote: Received my order today and wanted to post a VERY positive feedback about this vendor - I was apprehensive due to prior feedback - but, they had what I was looking for - received order confirmation immediately after ordering, order arrived in 9 days - I contacted them about delivery time because I will be out of town - received an immediate reply advising the order was already on its way! The plants look great, healthy and I will DEFINITELY order from them again with no hesitation! Negative lamato (1 review) On April 4, 2008, lamato Miami Beach, FL wrote: In september last year I got from Aloha Tropicals a Heliconia regalis @ $ 65.95, a H. xantovillosa @ $135.95, a H.chartacea and a H. pogonatha. The last two are doing o.k., but the H. regalis and the H. xantovillosa where small rizomes, badly cut, one with a broken plantlet. Even after I bathed them with captan, they rotted right away. These where not cheap plants, and I have a lot of experience growing Heliconias. I send them pictures of them both rigth after I got them, and they e-mail me back saying that they will be o.k... Then never heard from them again. I spend a lot of money in plants, but I will never buy again from this company. Negative Jeelli (4 reviews) On March 14, 2008, Jeelli Bristol, CT wrote: I am very disappointed, having read all of the negative comments about this company. If I had checked this website before, I may have made a different decision... I had ordered three plants from Aloha Tropicals, sometime last year. I received them all in the time frame given, and all three plants were well packaged and in great health. The Gardenia I had ordered bloomed two days after it's arrival here in Connecticut!!!!! Two of the plants continue to thrive. I accidentally broke the main stem of the Gardenia I had ordered, and I will definitely reorder this variety when the weather permits. I will have faith! On June 17th, 2008, Jeelli changed the rating from positive to negative and added the following: I ordered plants back in April. On their website and in the email confirmation they state that they will ship within two to three weeks. Four weeks later I sent an email inquiring about my order. An \"Andrew Z\" emails me back stating that they will ship my plants at the end of that week. That was May 21. It is now June 16th. I had emailed them three times in this past week. SURPRISE!!! NO RESPONSE TO MY EMAIL!!!! They had PROMPTLY TAKEN MY MONEY- BUT I HAVE NO PLANTS!!! I have informed them that I now want a REFUND. Let\'s see if I get a response now. I already have the paper work for the Better Business Bureau complaint with copies of all correspondences, and my bank statement from April- ready to file!! They suggested I give Aloha Tropicals a little more time. Huh! We\'ll see. BTW- I had ordered from Kartuz that same night back in April. They ONLY took my money when they shipped. They sent me an email to let me know the plants were on the way. I received them within the two to three weeks as promised. That\'s who you do business with!!! Please listen to the posts- my first WAS positive- now I\'m just mad-I wish I had listened to all the others. (I will update) Positive paniolo (3 reviews) On September 24, 2007, paniolo Cambria, CA wrote: I got my order right away and packed good. A little pricey for the size, but I figured that. It's worth the price, as there are no nurseries in this area that have any of the plants I ordered anyway. I'd order again from them. Positive drdon (5 reviews) On June 1, 2007, drdon Temecula, CA (Zone 8b) wrote: I really like these guys! Yes the stock is somewhat small, but they've yet to send me any plants, and I've ordered large quantities of material from them, that was anything but viable and healthy. Positive omniexist (8 reviews) On May 6, 2007, omniexist Bealeton, VA wrote: I ordered a white sapote about a month ago. Well, it's relatively cheap and labeled "yellow sapote". I did communicate with them as to variety and to my pleasant surprise they told me "Suebelle". My only concern is after 4 weeks and not getting a confirmation or the order itself I had to email them. They assured me it would be sent out next week! Well, I finally got the item in about 5 weeks. Sapling is healthy enough and about a foot tall. I recommend but be prepared to wait a bit. Positive plantophobe (6 reviews) On December 17, 2006, plantophobe Scottsdale, AZ wrote: I'm suprised at the negative ratings because I was very pleased with my recent order. I ordered a Traveller's palm, Cyperus Papyrus plant and a Strobilanthes and was very happy with how healthy they looked (the Strobilanthes is gorgeous, even being so young) and they were also packaged very well with no shipping damage to the plants. Negative STEELVIPER (3 reviews) On December 16, 2006, STEELVIPER Riverside, CA wrote: Ordered 1 heliconia rhizome. Dwarf rostata. Paid over 28 bucks with shipping included. I got a very small , very badly cut rhizome. So badly cut that it rotted in 2 weeks. I've grown heliconas for 10 years now,and this by far was the worest rhizome i have ever recived. For as much money as they charge for their plants, i would think you would get a nice fat rhizome with at least 1 root growing out of it. geessshh! Neutral ToughTags (1 review) On October 8, 2006, ToughTags Blacksburg, VA wrote: I had ordered two ginger plants from Aloha tropics. One plant was very health upon arrival and is still thriving today. However, my Siam Rose, which I paid over $30.00 for, looked ill when I received it and died within 2 weeks after arrival. I never called them about it since it has been over 2 months since I ordered it. Positive GardenFL (2 reviews) On August 21, 2006, GardenFL Merritt Island, FL wrote: The plants arrived quickly and in perfect condition. It was clear that much care had been taken in packing and shipping. I will definitely order from this company again. Positive BAWA (1 review) On August 20, 2006, BAWA Campbell, CA wrote: I am very pleased with Aloha Tropicals. My first order was for several plants. 2 rooted Plumerias, 2 Gingers, 1 Pakalana Vine, 1 Sego Palm & 1 Pikaki plant. ALL are doing very very well currently indoors. I have all plants potted in pots and they get 5- 6 hours of afternoon west sunlight in my living-room window area. I have had the plants about 5 weeks and all are flouishing. Plumerias have many new shoots, Pikaki bloomed already, Gingers have new shoots and are already 4 feet high. The Pakalana Vine has new shoots and may produce flowers in a month or so. I must say the Sego Palm is a bit iffy but I believe only due to not enough light. I am moving it outdoors to my west facing deck. I have experience with Plumerias, as I have grown 3 from cuttings that I brought from Hawaii, which bloom every 2 years, so am aware of their needs. This is my first experience with all the other plants. But so far all is well. All plants arrived within 2 weeks as stated on website and packed in damp newspaper with roots in plastic bags to preserve moisture. Due to my excellent experience, I will continue to recommend and purchase from Aloha Tropicals. Negative vch (2 reviews) On July 19, 2006, vch Isabela, PR (Zone 10a) wrote: I ordered 5 heliconia's rhizomes from the company. The rhizomes were VERY small (I paid an average of $25 per rhizome) and two of them looked rotten (the packing was too wet) and unhealthy . After 3 weeks those two have not break to the surface. I am an experienced heliconist who lives in a tropical island so I am confident that I planted them correctly. I gave the company a second chance (two years ago I had a similar experience with them), but not any more. Negative escrawford2602 (1 review) On June 8, 2006, escrawford2602 Mansfield, OH wrote: I ordered Jasmine (Duke of Tuscany) on the first week of May. They sent me a confirmation of my order thru email. Then they sent me another email with the invoice but the invoice is supposedly for somebody else. However, the credit card number was indicated in the invoice. I emailed them back and copy furnished the person who really owns the invoice. I had to email them again since I have not received my order. I received my order last week of May but I was so frustrated of the plant they sent me. It is about 4 inches tall and the leaves are not healthy. I am trying to do my best to bring it back so that it may survive. My experience with them was very frustrating and I won't do business with them again. Positive tyler70006 (3 reviews) On May 10, 2006, tyler70006 New Orleans, LA wrote: I just received my order from them. The plants I got were very well packaged every thing was taped up and packed in newpaper and they were the size I expected. The palm tree was about 14" high and the banana plant was about 8" high. They appear health and I just repotted them. The delevery took 2 weeks which was what they said it would take. I would buy from them again. Negative ahelms (42 reviews) On February 5, 2006, ahelms Kannapolis, NC (Zone 7b) wrote: I purchased a Siam Rose Ginger for $32 plus shipping which promptly died a few days after I received it. Negative gotti2421 (3 reviews) On November 24, 2005, gotti2421 San Diego, CA wrote: Just over one year ago I spent several hundred dollars at this store. Most of my orders were placed online and all but one order were sent to me by mail (I picked up the other one in person). All plants arrived in great condition and I was satisfied at the time. However, once the plants started to bloom, I realized that several were not even plants that I ordered (even though I was told that all those I ordered were in stock and when each plant arrived they were labeled according to what I purchased). I ordered a canna 'cupid' and was sent a canna 'ellen gallow.' I ordered and paid for 2 costus spiralis @ $10.95 each and was sent 2 Costus Spicatus(Indianhead) which were priced @ $8.95 each. I ordered and paid for a Costus 'Peruvian Pineapple' @ $27.95 and received a Costus Laevis priced @ $8.95. I'm still waiting to see what heliconias will look like compared to the ones I ordered and paid for. I was never made aware that substitutions were made and was never refunded the difference(s) in price. I feel completely ripped off by this company. When substitutions must be made, the company should not mislabel the plants or charge $27.95 for a $8.95 plant, etc. Very frustrating experience. Negative adam7twiddle (5 reviews) On August 16, 2005, adam7twiddle San Antonio, TX wrote: any company that does not respond to reapeated emails, telephone calls, and answering machine messages over a four month period is not worth dealing with. after having received only half of my order, which was mediocre at best, and being charged for the shipping and cost for both, i attempted to contact them in order to at the very least recieve a delivery estimate, or discuss possible refunds. however, all of my attempts (at least 5 emails, 10 calls, and 5 voice message over a 4 month period) at contacting them proved futile. even if they do recitify this situation, i would warn anyone about even thinking of doing business with such an unprofessional and negligent company. caveat emptor. Negative samosa (4 reviews) On August 14, 2005, samosa San Diego, CA wrote: Last year I bought several tropical plants from few online nurseries and the only negative experience I had was with Aloha tropicals(in my home town)! First, They did not allow me to pick up my plants although I was less than an hour away. Then after I paid for the plants, they did not arrive for over a month. Only after my repeated inquiries via email and phone(which were never answered) finally one of my plants arrived with a receipt telling me they did not have the second one(supposed to be in stock). No adjustment was made to the shipping cost(one instead of two) and I the amount I paid for shipping was more than double the amount actually cost them for shipping(as per the shipping label). The plant was unhealthy and did not survive for long(all seven of my other plants survived, despite being shipped from Hawaii, Florida etc.). I would NOT recommend anyone buying from them. Positive Liila (16 reviews) On May 15, 2005, Liila Lantana, FL (Zone 10a) wrote: I had searched high and low for jade vine, and Aloha Tropicals had it for sale on their website. I took a chance and went for it. My confirmation email stated delivery would occur within 2-3 weeks, and it did. The baby jade vine they sent is small but healthy and has a decent root system, too. It'll do nicely. All in all I'm very pleased with my order from this company. Negative Rahon62 (1 review) On May 7, 2005, Rahon62 Santa Clara, CA wrote: I recently placed my first order with Aloha Tropicals. I ordered five plants. One was a live plant with five leaves and looked pretty healthy. One was a rhizome (actually, two rhizomes). The other three were brown sticks with minimal roots). Of the five, only the live plant made it so far (the rhizomes MIGHT still appear I suppose, though they've been planted for more than eight weeks without breaking the surface of the soil). One month after placing the order, I e-mailed Aloha Tropicals and described the lack of progress I was having. They responded by saying the warantee period was only 10 days and that time had already passed. I e-mailed back asking what sort of progress I should have noticed from brown sticks in 10 days and whether they truly believed 10 days was sufficient for the types of plants I ordered. I got no response. I spent $116.91 to get a $25 plant. I won't let that happen again. I only wish I'd seen this website before to see that even those who rated their experience as positive had to contact the company to resolve problems. Thank you for your website - now that I've found it, I'll use it to locate another source for the many tropicals I have yet to purchase! Positive jhooey (1 review) On May 1, 2005, jhooey wrote: I ordered 3 tropical vines and 3 passifloras. All 6 arrived in good shape (larger than I expected...but I didn't really know what to expect) 2-3 weeks later. One of the passifloras was the wrong one so I emailed them and a week later received the correct one. Pretty easy to deal with! Negative Bobkl (1 review) On February 2, 2005, Bobkl San Diego, CA wrote: I have ordered from Aloha Tropicals twice and each experience had some disappointments. The first time I ordered 4 plants of which one was a Heliconia that cost $16.95. For that price I received a 3 inch potted rhizome that was in decline and never recovered. Two of the other plants (Strophanthus gratus and Cananga odorata) were also received in poor condition and died just a few days later. As many others have already stated, this nursery has plants that are difficult to obtain elsewhere, so I placed a second order in the spring of 2004. One of the plants ordered was a Heliconia griggsiana "Full Moon", which arrived as a large rhizome. I was excited to see such a large rhizome (even though I paid $37.95 for it), but noted that the two new growths didn't look healthy. One growth already looked totally black and the other was starting to look brown. I decided to plant the rhizome and see what happened. Nothing happened! The rhizome went into decline and I emailed Aloha Tropicals explaining the situation, that I ordered twice from them and that I have a botanical background. I can tell you from experience that I have received Heliconia rhizomes from many different sources and they have all done well. Aloha Tropicals didn't need to strip all the growth off the rhizomes (potentially for agricultural inspection purposes) to send them to me, because I only live about 30 miles away from them and in the same county. I never received a response to my email. I do have a few plants that are still alive that I ordered from Aloha Tropicals. However, I don't feel that this company has good quality control on what they ship out. All the plants that I have received from them have either died or have had major set backs that took months for them to recover. Many other plant mail order companies I have done business with have provided me with large well-grown plants that take adjusting to a new environment well. Because Aloha Tropicals doesn't seem to have good mail order business practices and can't even respond to an email, I think they deserve a negative comment. I would never order from them again! Negative vtwakeboarder (1 review) On January 20, 2005, vtwakeboarder Santa Barbara, CA wrote: I ordered 6 tropical fruit trees from this company two years ago. I was only sent 5, although they billed me for all 6. They were out of stock on the 6th, and my repeated attempts at a refund went unanswered. Also, I was told that all of the plants are self-fruitful and can be grown in containers. I have found information on one of the plants, an Ice Cream Bean tree that says no known cultivars are self fruitful...and I have doubts that such a large tree can be grown in a container for long. Also, the trees suffered cold damage during shipping (their shipping policy stated they would wait till weather was forecast to be warm, but they did not). On the positive side: All of the trees I received were of decent size and health. The sapote lost all of its leaves because of the cold damage, but they grew back. They all remain very healthy. Positive MikeyToo (4 reviews) On December 26, 2004, MikeyToo Cypress, CA (Zone 10a) wrote: I live about 1 1/2 hours from Aloha Tropicals and decided to drive down to save on shipping. Andy runs a nice, clean operation and has several greenhouses full of tropicals. I purchased several gingers which were in great condition and transplanted well. Upon getting home I worked my way through Aloha's catalogue which Andy had given me. I then found two more plants that I decided I wanted. I ordered them on-line and received them a short time later. The plants, both tropicals, arrived in excellent condition. Negative Ntropics (14 reviews) On October 21, 2004, Ntropics Mount Sinai, NY wrote: I ordered two red jade vines for thirty dollars each. What I expected were two healthy plants, well rooted. What I received were two twigs, no more than three inches long, one of which was just about dead on arrival. To their credit, they replaced the dead plant, however, it was with another twig, with a total of two sad leaves. The second plant was very poorly rooted in its pot. For the price I paid, I would have hoped for better. I would not order anything from Aloha Tropicals again. Positive Missyinbama (30 reviews) On August 3, 2004, Missyinbama Mobile, AL (Zone 8b) wrote: Order placed July 11, order arrived August 2. They were not the fastest, but absolutely not the slowest in shipping my plants. The plants were healthy, well packed, and they did not bill me until they actually shipped (a practice that makes me very happy with a nursery!) Negative wojtekstar (1 review) On July 19, 2004, wojtekstar wrote: Vancouver, July 19.2004. 19 days ago I placed a small order, confirmation and order number (#1544545_17964) was sent to me the same vary day. I waited patiently up to July 17, and then I checked my visa statement ( no charges from Aloha Tropicals), so I sent them an e-mail, asking what's going on. Presently is 5 pm. July 19 and I haven't received any answer. I tried to rich them by phone, but there is only answering machine. Of course I left a message, but again no respond. Today about noon I send three (3) e-mails to Aloha Tropicals. No respond at all. I checked again with my bank, no transacion from Aloha on my visa. Finally I sent them an e-mail with cancelation of my order ,asking for confirmation. Again no respond. It looks like this company completely ignores some castomers, particularly those placing small orders. I could have my plant at home already, if I pick another company. 20 minutes ago I placed new order (different company) and my plant is on its way. I strongly advice to stay as far as possible from Aloha Tropicals, to avoid disappointment. If you don't want to lose your time and energy for nothing, please go and FIND ANOTHER COMPANY . Positive jared53402 (3 reviews) On May 10, 2004, jared53402 wrote: I ordered a pepino plant, a grand nain banana, and a miracle fruit from Aloha Tropicals. I must say they did come small, but they all took OFF! The pepino is atleast 2 feet high and full of purple flowers! Very good service too! Positive Ramnyc (31 reviews) On February 26, 2004, Ramnyc New York, NY wrote: Talk about helpful! I had written them several times prior to placing my order and they responded as if I were their only customer. Because of a small glitch in their site, I could not access the "more info" links under each plant, so I wrote and asked for guidance. The response was overnight and they gave me a great list of recommendations for my NYC terrace and indoor plants. I placed an order for 10 plants today. If their plants are as great as their service, I will be thrilled. Will add to this when the plants arrive. On May 14th, 2004, Ramnyc added the following: UPDATE: A few items in original order did not take. I suspect it was due to the sudden and unexpected drop in temperature during shipping. So I wrote a note to Aloha Tropicals. Tonight, a package arrived with perfect replacements. This was unexpected. They did it without question. No one could ask for better service, better plants, or better people. On May 23rd, 2005, Ramnyc added the following: May 23, 2005... through no fault of their own (as I can see), the most expensive plant of my order collapsed after a few days. I wrote to A.T. and asked about a replacement... today it arrived without question. Making good on my order easily wiped out the profit on my order, but A.T. did so. They are great. All of my plants from previous years are doing well and I look forward to adding more in future years as space allows. Thank you A.T. Positive tropicaldane (1 review) On November 20, 2003, tropicaldane Corinth, TX (Zone 7b) wrote: About four months ago I ordered a Triple Pikake Jasmine, A White Hibiscus, and an Awapuhi (Shampoo) Ginger from Aloha Tropicals. All of the plants I ordered arrived exactly when Andy had told me they would. My order was complicated by the fact that I had to have them delivered to my workplace and wouldn't be able to use a normal address or shipping method. My specific needs were no problem for them. All of the plants, with the exception of the Ginger, were in excellent condition and were actually quite lush and healthy. The Ginger looked a little weak, and didn't appear to have been very healthy to begin with. But lo and behold, inside the wrapping around the rootbal were bits of extra rhizomes. The original stem didn't make it, but started new growth on it's own. The other rhizomes they packed with it produced two new plants. I was a little concerned when I saw the condition of the Ginger (but was still very pleased with the service that Andy had provided), but quickly realized that they had made sure that success was assured. I'm actually happier with the outcome, since now I get to nourish the little guys from the start. Andy and the folks there are very personable, easy to work with, and you can tell he is proud of his work. Since I prefer tropicals (they remind me of home) to most others, I'm sure that I'll be doing just about all of my business with Aloha Tropicals. Positive suntzu (4 reviews) On October 6, 2003, suntzu Waterford, CA wrote: I placed my order Sept.13.I have e mailed them tree times in regard to my order,and have yet to recieve a reply. On October 19th, 2003, suntzu added the following: I finally recieved an e-mail reply from these peoplelThey do not have a record of my order.Isn't that neat !.When I first ordered from them they sent an e-mail confermation as to the total cost and order number.I have been billed for the charge from the credit card companyI sent thier own same e=mail back to them,but now they don't know me.Don't deal with this company. On October 23rd, 2003, suntzu changed the rating from negative to positive and added the following: Andy,the owner of Aloha Tropicals called me Sunday the 19th.He assured me my Orange Champaca had been shipped.But because it had been so long a time it must have been lost in the mail.He said he would send another plant to replace it.He would see to it him self.Today the 23rd it arrived.And a fine plant it is.Large,and looks great.During our phone conversation I mentioned that it would be better if he or some one would answer e-mails from customers in a more timely manner.Who wants to be left in the dark,just hanging there, wodering about thier order ?.He\'s a nice fellow and does have plants that I have been unable to find elsewhere.I feel a lot better and will order from them again. Positive brandal (8 reviews) On September 3, 2003, brandal wrote: I bought alot of plants from them and they are so beautiful and bigger than I thought they would be, they grew alot and I'am very pleased with this Company Positive Tim10 (2 reviews) On July 3, 2003, Tim10 Desert Hot Springs, CA (Zone 10b) wrote: I've ordered 3 times via the web. Communication leaves something to be desired, but when Andy did call me he was great! I will order from them again. Ask him about his new farm in Thailand. Positive rocky70001 (3 reviews) On June 29, 2003, rocky70001 Marrero, LA (Zone 9a) wrote: I have ordered from this company about three times in the past 2 years. I've always been pleased with the service and the plants Positive skme (1 review) On June 9, 2003, skme wrote: I decided I had to take time and praise the owner of Aloha Tropicals. I had just come out of a bad experience with a FL company over sending me Cavendish banana plants when we ordered Basjoos. I was apprehensive about ordering from a website but Aloha's owner, Andy, happened to be the one that answered my call and took my order. Wow, does he know how to take care of a buyer! We ordered 5 basjoos on Thursday and they were in Tennessee by Monday morning! The plants are very nice, bigger than expected, and REALLY basjoos (all the right markings). This is not a paid advertisement (LOL) but just one person's desire to give credit where it is due.

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