On April 30, 2013, karenmsmith7 from Chicago, IL wrote:
This is my favorite garden center in the Chicago area. It's not huge, but usually has a nice selection of plants at reasonable prices. The staff is unfailingly friendly and helpful. Fasel's carries a number of products for organic gardening and pond maintenance as well.
I have been going to Fasel's for several years now for my garden plants (tomatoes & green peppers) and the last couple of years i have gotten more than that, this year i purchased an apple tree that has taken well, as well as a bush, that has grown more than two and a half feet since mothers day of this year. My tomatoes and peppers are always great with a great yield for my family. The staff of fasel's is amazing and very knowledgable. I will continue shopping there for years to come!
On July 30, 2008, jcoakley from Chicago, IL wrote:
I will be giving Fasel's as much business as I can from now on. I had such a pleasant experience today. I have been there 3 times and purchased items twice. Each time the staff was friendly and accommodating. The merchandise is attractively displayed. The plant selection is great (at least in my limited experience) and so far I can't believe the service I've received. Today, I went in to look again at some window boxes I had seen on sale previously. Unfortunately, the ones I liked weren't on sale, even though most others were. I asked a staff member if she knew if this particular item was going on sale in the future. She looked at her list but said she couldn't say for sure. Just then the store manager (owner?) walked by and overheard our conversation. "I'll give you 20% off on those," he said. "Just tell the cashier." How nice!!! I had my toddler son with me and every staff member I passed oohed & ahhed over him (part of their training, perhaps?) I ended up buying two window boxes and a large trellis, all on sale. I didn't have to ask for carry out assistance; the cashier called for it for me immediately and the guy was there waiting for me as I walked away from the cash register. SUCH A HUGE contrast to the HD/Lowe's experience! I can't wait until next spring; I plan to purchase all of my spring planting needs and annuals there. I'm sure there are larger nurseries in the area with more selection as far as perennials, shrubs & trees go, but for this novice gardener, Fasel's will do quite nicely.