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| Deerbusters (Trident Enterprises) Mailing Address:
9735A Bethel Road
Frederick, Maryland 21702 (United States) Phone: 1-888-422-3337
Paper Catalog Cost: Free » E-Mail them
» Visit their website
|  Recent reviews:
| Past month | Past 6 Months | Past 12 Months |
 Positive | 0 | 0 | 0 |
 Neutral | 0 | 1 | 1 |
 Negative | 0 | 0 | 1 |
| This company is affiliated with 3 companies:This company offers a variety of gardening supplies and plants.This company specializes in: Other helpful information: |
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| Company Comment, posted on July 1, 1996: |
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Deerbusters is a mail order catalog with useful information on deer damage to plants, gardens and landscaping.
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| Feedback History and Summary |
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Comments:
| Rating | Author | Content |
| Neutral | jasonwiles
Frederick, MD
(2 reviews)
April 2, 2010 | I read your review and I wanted to further understand the problem and see if there is any way I can help you out. Can you supply me with your information so we can contact you. Once we are contacted we can study the issue and find a resolution. Some possible issues may be from the harsh winter, a possible defect or an installation issue. All of these can easily be resolved very amicably by calling or emailing us immediately. THANKS!!! |
| Negative | casaogden
Memphis, TN
(1 review)
February 27, 2010 | I ordered the 8' deer fence kit for small gardens (100') and in less than one year the "wire" fencing split in two places.
Both spots had about 5' vertical rips of the fencing and will be very time-consuming to repair. |
| Positive | silicaslicker
Hibbing, MN
(1 review)
June 9, 2009 | I ordered a large roll of plastic mesh deer fence. My order arrived exactly when I was told it would, and better yet, the product was exactly as, maybe better than, advertised. This is a quality outfit to do business with! |
| Positive | bbinnj
West Orange, NJ
(Zone 6a)
(21 reviews)
July 3, 2006 | After authorizing a credit charge I noticed that they take Paypal. I e-mailed them asking them to switch the payment if possible. I was willing to cancel and re-order if necessary. They sent me an e-mail telling me they'd do it my way, no need to cancel. They also called to tell me an item was back-ordered and when it would be in. I'll up-date when the order arrives next week, but for willingness to please a customer, I'd say they rate a positive.
On July 10th, 2006, bbinnj added the following:
Today my order is complete. The trellis was dropped-shipped from Dura-Trel and arrived July 8. The rest arrived today. The split shipment saved money (shipping was free because I bought more than a minimum amount). I appreciate being able to switch my payment mode, being told what wa sin stock, and that the trellis came much faster than with another supplier. Now if I can figure out how to put it together, I'm in business! |
| Positive | Breezymeadow
Culpeper, VA
(Zone 7a)
(8 reviews)
March 4, 2005 | My husband purchased a cold frame last month from these people for my birthday.
It arrived missing 2 parts that are absolutely necessary in order to use it. Husband phoned the same day it arrived (2/21) & spoke to some woman there about the situation. "Woman" said she'd phone the warehouse & take care of it. Two weeks later - no part, no contact, no nothing.
Husband phoned back today & spoke with same "woman", who at least had the decency to admit that she remembered speaking to him 2 weeks ago. Told husband that the warehouse "couldn't figure out what part he was talking about". Hello???? Husband again read her the part letter & description from the packing list - what the heck else can he do???? Send her a picture?? Once again she said she would "look into it".
If I ever get my missing cold frame parts, I'll let you know.
On March 19th, 2005, Breezymeadow changed the rating from negative to positive and added the following:
We were able to get in contact with Deerbusters & sort out the missing parts for the cold frame.
To their extreme credit, they not only overnighted the missing parts to us at their expense, giving us a tracking number so we could trace the package if necessary, but they also gave us credit for the entire order to compensate us for the delay & misunderstanding. This is certainly above & beyond the call of duty.
Many thanks & kudos to them for making this more than right for us. I would definitely order from them again. |
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