| Rating | Author | Content |
| Neutral | Qinx
Fredericksburg, VA
(1 review)
May 15, 2009 | I sent an email asking about ordering slips and if snail-mail or phone were the only options.
I received a 1 line email in response that said, "We are out out for the season."
Good or bad, first it didn't answer my question and second customer relations must be last on their list in my opinion. I'll find a friendly company that is interested in the home gardener. |
| Positive | MarkP
Missoula, MT
(Zone 4a)
(9 reviews)
May 06, 2009 | Onion plants received just as website stated and, in good shape. First order with them and if the sweet potato slips arrive in time in good shape, well, we have a winner! |
| Positive | qterhrs
Friedens, PA
(2 reviews)
January 02, 2009 | I ordered onion and sweet potato plants from this company. The onions arrived with prefect timing for planting. Very nice plants that grew beautifully.
The sweet potato plants were a different story. They were tiny dead plants. I tried to nurse them back but no luck. I called the company and told them I might be able to still save 4 plants (they did end up dying) but the company sent me an entire new order that I received in 2 days. The new order was big plants that grew beautifully. My only thought is why I didn't receive the big plants in the first order.
I will order again from them this year. |
| Positive | dave
Jacksonville, TX
(Zone 8a)
(40 reviews)
May 20, 2008 | The order took longer to ship than I was originally quoted, and the communication from the company was non-existent, but the plants arrived in excellent condition and I was pleased to have ordered from them. |
| Positive | Farmerdill
Augusta, GA
(Zone 8a)
(17 reviews)
May 06, 2008 | Excellent plants and they ship early enough for planting in Middle Georgia. They respond quickly and courteously to inquiries. They also have a good selection of the better modern cultivars. |
| Positive | markc125
Winthrop, ME
(4 reviews)
April 01, 2008 | Super great transplants and service. I've grown sweet potatoes for three years and I am amazed at the harvests, even in Maine. People are surprised when I tell them how easy they are to grow. Try them! |
| Positive | GroundHogKiller
Kennett Square, PA
(4 reviews)
June 05, 2007 | I would prefer to order online, but their site only allows an order sheet to be printed and then faxed. I had ordered late from them as I was having problems getting the sweet potato plants from another company. Their customer service was friendly and it was apparent that they were part of the parent company and very knowledgeable. They shipped when they told me and there were more than 30 very healty plants for an order of 25. I will be using them again in the future. |
| Positive | DrCochran
Mammoth Spring, AR
(4 reviews)
May 30, 2007 | I called them in a bind as my usual local suppliers were coming up very short on slips. The lady I spoke with told me my plants wouldn't be shipped for about a week and a half after I ordered causing them to arrive while I was on vacation. When I explained this to her she pondered a moment; then she squeezed me in on an earlier shipment. The slips arrived better than promptly, though I did pay a dash extra for expedient shipping. The slips were healthy and the shipment was generous. Now the yields are up to me. I will trade with them again despite their prices being somewhat higher than the local farm store as they seem much more dependable and have much more variety. |
| Positive | GrammysGardenAZ
Cochise, AZ
(Zone 8b)
(4 reviews)
April 11, 2007 | I called Steele appx 2 weeks ago to order slips for Sweet potatoes. They were very helpful helpful with specific information about the varieties I was ordering. Never grown them before so I needed guidance. The slips arrived Monday in great condition with a booklet on how to plant and care for them and a flyer of recipes. Can't ask for better service! |
| Positive | dranged
(1 review)
December 10, 2003 | I ordered sweet potato plants in 2001 & 2002. When I called the company in 2001 to make my first contact, I found the staff friendly, knowledgeable and informative. Being somewhat casual about my gardening and a novice at sweet potatoes, I was very pleased with the yields I received.
In 2002, I also ordered onion plants (Texas 1015) and was delighted with the quality of the plants both upon receipt and at harvest time!
I expect to order from the Steele Plant company again in 2003.
|
| Positive | NewEnglandGardener
Auburn, ME
(3 reviews)
July 03, 2003 | Not too expensive. They only ship in-season. Personal service meaning someone from the farm called me. They do not appear to be using an answering service or boiler-room order processing service. Good sweet potato plants, extra slips, labels, and thorough planting instructions. Even a little cookbook! |
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