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Comments:Displaying the 50 most recent comments:
| Rating | Author | Content |
| Positive | Imred (3 reviews) | On June 19, 2008, Imred Anna, IL wrote: I have ordered from Raintree the last 4 yrs(approx. 50-60 various fruit trees) While I had sev. trees die in 2007 it was due to the severe dry spell we had from early June until Sept. and not the fault of the nursery stock. Everything I have rec'd. from Raintree has been healthy, strong, and well formed. I will order fruit trees from no other company.
| | Positive | mgeneral1 (1 review) | On June 19, 2008, mgeneral1 San Jose, CA wrote: Ordered sweet cherry tree on gisela rootstock and a dwarf apple tree. Both of them arrived on time, well packed, and in excellent condition. Both trees are doing wel.. The tree and plant selection they have is excellent, and cannot be beat by the local nursery. Got 25 tristar bare root strawberries as bonus with order, and they are just producing great strawberries (though not as sweet as I would have liked) | | Positive | IslandJim (4 reviews) | On June 10, 2008, IslandJim Keizer, OR (Zone 8b) wrote:Nice plants; timely shipping. Will use them again.
| | Positive | tawnaRae (2 reviews) | On June 1, 2008, tawnaRae Snohomish, WA wrote: I have ordered from Raintree several times over the past 2 years. I've also had a relative pick up several large orders from them. They have always been polite and helpful. They were willing to work with me regarding ship date, which had to be very specific. The plants arrived in good shape. I've had a couple that didn't make it (empress tree, walnut tree), but it easily could have been the environment they were planted in. I appreciate that they carry many different types of blueberries and huckleberries. | | Positive | bobsorel (1 review) | On May 14, 2008, bobsorel Ojai, CA wrote: I've been ordering from Raintree for many years. Not every plant has been perfect, especially late in the season when supplies dwindle, but overall they've been one of the very best companies that I've dealt with.
This year I ordered multiple plants of several raspberry varieties and a mountain huckleberry, and they had terrific root systems and thick stems.
I've always found their customer reps. to be courteous and helpful. Sorry to read of other folks bad experiences. I've dealt with many mail order plant companies and over time, I've received the occasional less than perfect plant from all of them. I've found Raintree and Stark to be among the best. | | Negative | wabum (2 reviews) | On May 6, 2008, wabum Reydon, OK wrote: I will say that my first and only shipment was wonderful although I had to call about one missing sea buckberry bush which they later sent. My main problem with them is that after several attempts to get this year's catalog, I have never recieved one nor have had any of my emails replied to. Now it is too late to order anything from them. | | Positive | Devoucoux (6 reviews) | On April 27, 2008, Devoucoux Loveland, OH wrote: I am very pleased with my first order from them. Received a nice sized comice pear, still dormant. Packaging was good and bare roots were kept safely inside a plastic bag filled with moist, shredded newspaper. I will definitely order from them again. | | Positive | CMoxon (4 reviews) | On April 26, 2008, CMoxon Urbandale, IA (Zone 5a) wrote:This was my first order from Raintree. I purchased several currants and gooseberry bushes. They arrived in excellent condition. A couple of the currants were already leafing out a little bit. They had good roots and were a nice diameter at the base of the plants. The packaging was very good - a nice triangular shaped box and packaged such that they would not shake around inside it. They came in damp shredded paper wrapped around the roots, and then bagged. The plants have been in the ground for a week or so now and are all looking well. I am very pleased with the plants I ordered and would order from Raintree again in future. | | Positive | Davesname (2 reviews) | On April 21, 2008, Davesname Mill Valley, CA wrote: I ordered from them 3 times. All the plants were very well packed, healthy and all have budded out. The blueberries I ordered in January are in the ground and are covered with berries. Other blueberries that I ordered from a different nursery are just twigs with buds and little leaves on them.
The arona bush has put on 6" of growth already. The black mulberry was forming fruit a week after I got it as a 10" stick.
Very satisfied indeed. I especially like them shipping UPS which treats its drivers well, pays benefits etc. Other nurseries use Fedex which pulls the "independent contractor", you buy your own truck, insurance, take all the risks" number on them.
Fiji water, isn't that owned by Resnick, the guy that's going to spray the entire Bay Area? | | Positive | ceresone (9 reviews) | On April 18, 2008, ceresone Willow Springs, MO wrote: At this time, only a month into planting, I dont know how my fruit trees will grow, but the shipping was excellent, (worth the high priced shipping) Trees were tall, sturdy, leaved out upon planting, and service, when I called was excellent. Never have I seen such nice trees!
Only downside is that I cant afford to send another order THIS spring. | | Positive | lilyjen (2 reviews) | On April 13, 2008, lilyjen Jacksonville, OR wrote: I just received my two persimmon trees. They look great! Nice size, quick shipping, easy website. Thanks!! | | Positive | ByndeweedBeth (5 reviews) | On April 9, 2008, ByndeweedBeth scio, oregon, OR (Zone 8a) wrote:I just got a large order of lingonberries and they arrived in great packaging and looked good. They web site said they wouldn't be shipped until the right planting time so I didn't expect them immediately. They didn't charge my CC until the time they shipped and their communication was good. | | Positive | Assorted (7 reviews) | On March 22, 2008, Assorted Brownsville, TX wrote: I ordered about 12 shrubs from this company.
Most of them were in containers, only 4 of them were bareroots. the bareroots are doing good. been a week.
There was a stawberry bundle missing, but I called and they are sending a replacement. No hassles. Top notch.
Pineapple guaves were big, 2 and half feet tall or more.
Friendly customer service. | | Positive | Mrs_Boss (1 review) | On February 26, 2008, Mrs_Boss Auburn, WA wrote: Well, where to start! I have had excellent quality from this nursery in the past few years I have been ordering! They were always well packed and the plants were always there in all of their glory.
I have had a few failures in the past, but after careful consideration I decided that it was my own fault. Of course when I stated it to the customer rep on the phone last year, they simply replaced it! Amazing! I could not believe the luck!
What really took the cake was the weekend that I had come down to pick up my plants. I had come into the store, talked to mia behind the counter about some plants and she directed me to Theresa. There she answered all of my questions and I made my order.
All in all in all I love Raintree to pieces and would recommend this company to everyone....In fact, I do!
Good job guys! | | Positive | kathy_ann (23 reviews) | On February 7, 2008, kathy_ann Judsonia, AR (Zone 7b) wrote:I've had some good experiences with this company inthe past, ordering several times, all the plants were healthy and are still now healthy and growing nicely. Shipping is high but their on the other end of the US so I expect to pay high for shipping costs.
service was nice, emails were answered promptly.
packing wasn't so great, it would cut down on shipping alot if they didn't ship the plant in the gallon pot full of dirt. All my plants did arrive healthy but I haven't a clue as to why when their packed theway they were packed in my order. | | Positive | bernie3 (3 reviews) | On January 18, 2008, bernie3 Spearfish, SD wrote: I ordered sweet cherries Kristin and Black Gold, along with a sweet plum Kuban Comet, several grape vines, and a honeycrisp apple.
The trees were of excellent quality, thick trunks and branches, leafed out quickly and did well.
The grapes were similarily healthy and of good size.
Service was very good. One tree was out of stock and they e-mailed me promptly. They also answered my e-mail questions within 1-2 days. I will be ordering from them again. On June 4th, 2008, bernie3 added the following:
Because of my good experience at Raintree last year, I ordered nine more trees this year, sweet cherries, plums, pears and apples. The quality was very good again this year, safely packaged. The root systems are the biggest I have received from any nursery selling bare root trees.
I really like their selection of multiple grafted trees, which is the largest selection of these items you\'ll find from any supplier. I believe this really improves pollination, and saves yard space. | | Positive | IldikoThomas (2 reviews) | On January 14, 2008, IldikoThomas Mercer Island, WA wrote: We've placed 3 orders with Raintree so far and have always been thrilled with the quality of their stock. We've ordered hardy fruit trees and bushes for zone 3 and, even though we live in zone 7, they were very understanding and were the only one of several nurseries we ordered from who got the ship date correct. In addition, their trees and shrubs have always arrived still dormant, with none or very few breaks in the branches, and with excellent packaging and instructions accompanying them. Plus, their customer service reps are very helpful on the phone!
We love Raintree and recommend them to all of our Northwest friends! | | Negative | qunizel (1 review) | On January 10, 2008, qunizel Washougal, WA wrote: I have placed probably 8-10 orders, and spent approx. $1000.00 with RAINTREE nursery.
Like most of you, I have placed muliple orders through RAINTREE due to the exotic nature of the plants they have for sale. When my first order arrived, the plants looked great. By the time of my last order(s) arrived, I felt like the plants I ordered were from the "marginal pile" and if not for my placing an order, they would have been trashed.
I had to toss 4 high bush huckleberries the day I got them in addition to several other items that were in bad shape when they arrived
I can't say that 1 order has ever lived up to my expectations. None of my orders arrived in the time frame given, spindley plants, etc..
These issues repeatedly forced me to purchase from local nurseries (I have a small biz that I purchase for) while I was awaiting my order from RAINTREE, a fact that I'm happier with now as most PDX based nurseries now sell most of RAINTREE's items.
The straw that broke the camels back for me was an order I placed last September to be delivered this Fall. Since I had not received my order by November 30, I phoned to determine the delay. I was told that there was a slight problem with my order (the person on the other end of the line read the order back to me so the order was placed), and that someone would call me right back. No phone call.
It is now January 10, and after still no word, I sent an email asking that the order be cancelled and to remove me from RAINTREE's mailing list.
The response from RAINTREE was that I had no order placed and they would be happy to remove me from their mailing list. After spending close to the $1000.00 referenced earlier, I expected a better response than that. (They should have apologized, taken a new order, and shipped asap) As an small biz person, this response typically drives away business. Keeping customers is the goal of any business. If there is a problem, you try to correct it, not send your client base to another nursery.
I have spent my last dollar with these guys, and believe me, there is nothing like picking your own plant stock. I suggest Shorty's as I have found everything there that I purchased from RAINTREE, and get to pick my own stock.
Perhaps RAINTREE needs a few savvy business people working for them as well as nursery folk.
Good luck to those of you who are having success with RAINTREE. You can take my word that once they think they have you hooked, the customer service goes downhill fast.
Sign me "Used to be optimistic about RAINTREE..."
| | Positive | obrca (2 reviews) | On December 11, 2007, obrca Memphis, TN wrote: 4 figs and 1 olive, all nice, but where are the bonus plants? do they arive in the spring? | | Positive | tom952 (2 reviews) | On November 11, 2007, tom952 Watertown, MN wrote: ordered 4 sweet cherries all came with good, well formed roots and were shipped very well and at my specific request. I will order fom them again! | | Negative | alimnassar (6 reviews) | On October 28, 2007, alimnassar Ames, IA wrote: This was my first time to order from this company. I had ordered 3 wolfberry vine in gallon pots and ten tristar strawberry in four inch pots. When the items arrived, I discovered that the wolfberry was in four inch pots, and they were barely rooted, "needle-thin" caliper seedlings (cuttings?). The Tristars were plugs that had been replanted into four inch pots. Four Tristars had barely sprouted roots!
Since I had been charged for gallon-sized wolfberry vines, but received four inch pots, I called the company to ask for a refund of the difference on my credit card. I have yet to see the refund on my credit card statement. | | Positive | Baxter_Md (3 reviews) | On October 18, 2007, Baxter_Md Chevy Chase, MD (Zone 7a) wrote:This nursery was one of the few that carry low bush blueberries. The plants arrived in good condition. They were well packed. They were also much bigger than I expected -- always nice. I will order from them again. | | Negative | reichbrau (1 review) | On September 29, 2007, reichbrau Creston, OH wrote: 2 years ago I ordered grafted paw paws and grafted ginko's. they all arrived out of dormacy when my area still had below freezing temps. they all managed to survive going through the summer, but they didn't really grow. the next spring 3 out of 4 were dead from the graft on up, and the 4th was just dead! a phone call to the company pretty much got me an, "oh well". WILL NOT DEAL WITH THIS COMPANY ANY MORE!!! | | Positive | HOPEFULLGARDNER (2 reviews) | On June 2, 2007, HOPEFULLGARDNER Crescent City, CA wrote: My experience with this company is absolutely wonderful! They kept me informed via email of shipment, etc.. The plants I ordered came well packed in their own contaniners with names, directions on planting and the plants are very healthy!
I will definately order from them again! | | Positive | AYankeeCat (2 reviews) | On May 18, 2007, AYankeeCat Fairfield County, CT (Zone 6b) wrote:I bought several plants and trees from Raintree and the order arrived today in good shape. I have got to say the the grafted oriental pear is huge and I am very impressed. Things fared well for being shipped across the country - a paw-paw lost some leaves - but it will get more, I'm sure. I ordered once before and they called me to tell me they were out of one of the trees I wanted and that the cornus I ordered needed a pollinator - which I didn't know. I decided not to order then because they were out of the saturn peach - but I remembered their kindness in contacting me and placed an order. I'm pleased and will buy form them again. | | Positive | soxfan2k4 (2 reviews) | On May 10, 2007, soxfan2k4 Uxbridge, MA wrote: Positive feedback is long overdue for this company....
Given my poor experience w. receiving live plants in the mail before, I was hesitant to try again. After thumbing through the Raintree catalog and seeing the 2x1 peach/nectarine combo tree, I figured I'd roll the dice again.
The bareroot tree arrived less than two weeks after I ordered it; timed perfectly for planting in my zone. It is in a whiskey barrel next to my back porch, and thriving in it's second year. I was concerned that w. temperatures getting down as low as -10° last winter, the tree would be damaged as it wasnt mulched, but it came back w. a vengenance this spring. In fact, I will be ordering a 3x1 cherry tree from them next week for another barrel planting.
Raintree has changed my perception on mail-order plants. Their stock is beautiful, healthy, and guaranteed to grow .
If you order from this company, prepare to be 'wowed' in a good way! | | Positive | Glenn9643 (3 reviews) | On April 23, 2007, Glenn9643 Monroe, LA wrote: Ordered six varieties of fig trees. All were received in good condition well packed.
My only complaint is with their website and administrative procedures. I received an acknowledgement of the order by email, but it didn't list the items in my order or say when it would ship. The site indicated shipment would be mid-month (April) but nothing more specific. I had to contact them twice by email to get a tracking number for the shipment.
It's not that big a deal, but I don't like for packaged plants to sit in the sun (where the delivery guy leaves things) if we're not home when they arrive.
| | Positive | robertstock99 (2 reviews) | On April 18, 2007, robertstock99 Greenacres, WA wrote: Hey Raintree,
There was a 3 day delay getting my order shipped because you have been so busy. Understandable because the trees were really thick, well taken care of and of rare varieties not found elsewhere. 6 apples (Karmyn DeSonneville and others, yum), 4 peaches, 4 plums, 2 apricots, 1 nectarine, 2 filberts, 3 pears, and 3 raspberries, 3 blackberries and 2 grapes. Great packing job on everything. Now I have my orchard the way I planned it out on graph paper. Thanks for the excellent stock and your guidance picking things that do well in this area of the Northwest.
Regards,
Rob | | Neutral | stacela72 (3 reviews) | On April 1, 2007, stacela72 Levittown, NY wrote: I have ordered many items from this compny, incl. grapes, black berries, marrion berries, peach trees, plus ornamentals. I have to say that when they are good they are VERY good, but when I received my first blackberries, one was huge and strong and the two others were tiny and dead, the company replaced them, with MUCH better quality plants. The same exact thing happened with the grape plants I ordered. There customer service was great about sending new products, but I would prefer quality the first time around. This company is not a cheapie garden center, the items are full price, the merchandise should always reflect the price paid. I have stopped ordering from this company after the above purchases. | | Positive | glendalekid (17 reviews) | On March 18, 2007, glendalekid Tuscaloosa, AL (Zone 7b) wrote:I ordered 75 Eversweet strawberry plants. They arrived in fine shape, beautiful long roots, healthy plants. Actually got more than 75 plants -- 81, I fhink.
I requested a specific shipping time - they arrived right on schedule. Well packed. Extensive planting instructions sheet included. Couldn't ask for more.
I will definitely be ordering from them again. | | Negative | daedelus902 (11 reviews) | On March 17, 2007, daedelus902 Charlotte, NC (Zone 7b) wrote:We ordered some of the European plums from Raintree, (Kirke's Blue and a Gage). They came in beautifully tended and in a heavy caliper, (over 1"). The root systems were trimmed a little more than I had hoped but they were healthy. We will order from Raintree again next year. On April 11th, 2008, daedelus902 changed the rating from positive to negative and added the following:
As a followup to our Raintree order last year, we ordered 30 various rootstocks this year. The order came in fine, the timing was fine. The rootstock was really quite bad. We have ordered rootstock from One Green World and Cummins and all were acceptable grafting rootstock. The Raintree rootstock was notably bad. Some of the Geneva30 apple rootstock had only a single 4 inch root-strand. The Marianna rootstock was dry and over 1/2 caliper, much, much too thick for rootstock. Guess the culls got pawned off on yet another expendable customer. No more business from me Raintree...fool me once... | | Positive | Eric_OH (41 reviews) | On March 16, 2007, Eric_OH Columbus, OH (Zone 6a) wrote:I received a range of fruit trees (apple, pear and cherry) from Raintree last spring. The order was in good shape except for one tree with a damaged root. Everything leafed out and grew. I'd rate value, packing and service as above average.
Good experience. | | Positive | WillowPolson (10 reviews) | On March 15, 2007, WillowPolson Groveland, CA (Zone 8b) wrote:I've been wanting to order from these guys for years, and this time I actually did. I am very happy with what I received! I got a timber bamboo (which I was hoping would be bigger, but then I've never seen P. vivax in a one-gallon pot, so it's probably me), several canefruits and a serviceberry.
Everybody is already sprouting their little heads off except one raspberry that I knocked the buds off of when I planted it, so that's my fault. 8-( But it still might sprout from the root, you never know. The serviceberry was kind of small, but it looks very healthy and is already covered with fat green leaf buds. The canefruits are leafing out like crazy too. The bamboo looks great too, and I can't wait for it to get big enough to harvest!
Everything arrived safe, fresh, well packed, and had the perfect moisture level (not soggy, not dry). It did take me a while to find some of the smaller canes because they were well-bundled in with the bamboo to keep them safe. But everything was there and in perfect condition. And my cats loved the triangular box tunnel. 8-)
I also like how many free goodies I got just for ordering -- it more than makes up for the somewhat smaller size of some of them. I look forward to ordering from Raintree again! | | Negative | plevee (2 reviews) | On March 15, 2007, plevee Toledo, OR wrote: I have ordered from Raintree for years and have never been disappointed - untill this year. I ordered loganberries and tayberries in the fall hoping to allow for winter root growth and maybe get a few berries this year. The plants they sent were mere twigs. Although planted in compost and well cared for, two were obviously dead in February. I phoned to report this & after paying further shipping I received replacements. These were just as puny as the original plants & were severely root-bound in tiny pots. An email of complaint has been ignored.
Not good value - you can do better elsewhere. | | Positive | ckrembs (4 reviews) | On March 10, 2007, ckrembs Seattle, WA wrote: I ordered several fruit trees in 2006 from this company. I was positively surprized at their size health and vigour. I have bought from them again and again and had only very positive experiences. Packaging is very good and plants were never damaged. | | Positive | mantis212 (4 reviews) | On October 2, 2006, mantis212 Roslyn, NY (Zone 7a) wrote:I feel guilty, but I have to gloat. My experience with Raintree Nursery has been amazing! Winter 05'/06' I first ordered two dwarf cherry trees (Vandalay & Surefire) and a seedless green table grape (Interlaken), all bareroot. In spring I was surprised by the huge box when it arrived, and then again at the size of the cherry trees. The grape vine was no cutting, it was at least 3+ yrs old! I was so pleased with the size and health of my order, I jumped back online and ordered a Dwarf Saturn Peach tree and an Illinois Everbearing Mulberry. They arrived very quickly, and again I was blown away. The Dwarf Saturn's trunk was 1 1/2"- 2"! All four fruit trees leafed out then branched out, even a few flowers from the cherries. The grape which I am growing in a container, produced three bunches of grapes!!!! Now it is early fall 06', all still flourishing. I can say for a fact, I have ordered a lot of mail-order trees/plants and Raintree Nursery has really impressed me. 5 Stars!
1. Size!
2. Health of bareroot trees.
3. Price.
4. Super web site, tons of information. Very easy order process.
5. Selection.
Just placed another large order for spring 07'.
Till then, Mantis212 On May 19th, 2008, mantis212 added the following:
Follow up the \"07\" order was amazing I ordered 4 = 4in1 dwarf fruit trees. Asian Pears, Apples, Peaches & Cherries. For ordering early and prepaying I received A couple of Gooseberries, Raspberries and a White Bark Birch tree for free! All came very healthy with very established grafts except the peaches two of the varieties died off that season, but most of the blame is mine for I could have nurtured them a lot better. \"08\" I ordered and received A massive Blackgold Dwarf Cherry and a couple of grapes. The Blackgold has already leafed out. The trunk is a inch+ and in all is 5\'+ tall.
That makes three years running a 5 Star rating! | | Positive | bndbag (2 reviews) | On October 1, 2006, bndbag Munster, IN wrote: 4 Stars!
Have ordered several times, both for myself and others, and experience has been excellent.
A few years back, ordered Bing and Ranier Cherries - have been producing gat for a couple years now; Enterprise and Liberty Apples have been excellent, though it took 4 years before decent produce (that was expected). Also picked up a Beauty Plum, and it has been absolutely amazing - the sweetest best plums ever; and the tree has grown beautifully. I can alos speak highly of the Black Gold Cherry, and couple different peaches (don't recall the variety at the moment).
A few disappointments happened along the way - like when none of the blueberries survived a couple months, but Raintree Customer Service was superb, and replaced each plant without question. Additionally, had a problem with a few raspberries, and again received full replacement.
This is an excellent source for your fruit trees! | | Positive | wattley (8 reviews) | On August 28, 2006, wattley Cleveland, OH wrote: I ordered two quince trees from Rainwood this past summer. I was hesistant to order trees and wondered how they would survive shipping, but couldn't find quince trees at any of the local nurseries so had little choice.
Both trees arrived bare root and leafless--since it was past the leafing season, I was a bit concerned. However, both trees leafed out quickly and are healthy, thriving plants. One even had a couple of blooms on it, so I look for it to begin bearing fruit in the next year or two.
The few trees that I bought from a local nursery, however, are iffy at best.
I highly recommend raintree. You won't be sorry. | | Positive | mamajuice (3 reviews) | On August 16, 2006, mamajuice Walkersville, MD wrote: I just had to put in a good word for Raintree! I am a satisfied, repeat customer, and have filled my organic suburban yard with their fruiting stock; I didn't order this year, because my limited space is running out!
I am still astonished at the golden raspberry I ordered last time - a $5 plant, with $20 roots, I swear! It bore lightly it's first season, and more generously this year. One potted thornless blackberry got broken off after planting, and I feared it was dead, but it's taken off this year, as well as it's bare-root neighbors. My red and white currants are prolific, and I was so happy with my first gooseberries that I more recently ordered two more kinds. My pawpaw cultivars are fabulously lush, and hanging with ripening fruit, more than justifying their higher initial cost over locally grown "natives". Other fruit trees are also growing nicely over the years, from well-packed beginnings that probably justify the cost of shipping. My only disappointments have been with ornamentals. The salals did not take to their sunny spot at all, rather than simply growing to smaller mature sizes, and didn't survive later transplanting to a site I thought they might like better, and the Carolina allspice was not fragrant at all, which I later learned is not all that uncommon, you need to smell before you buy ... However, the clove currant lives up to its description, and the bush cherries are highly ornamental in spring! I would not hesitate to do business with them again. | | Positive | coffee_monkey (1 review) | On August 10, 2006, coffee_monkey Spanaway, WA wrote: After the advise of my parents and friends I placed my first order with raintree three years ago.I have ordered from Raintree several times and have visited the nursery twice. I have always found the staff to be friendly, knowledgable,and easy to work with. Last fall I ordered two hazelnuts, alba roses, raspberries, and an apple tree. All arrived in excellent condition, well developed, and are thriving. The fall before I ordered vine maples and several other plants. All of my order has thrived with little or no extra care. Point: One of the alba roses was accidently hit with my husband's trimmer , shredding a good portion of the main stalk, and still came back to bloom this summer.
I have always found the staff easy to work with and willling to make replacements or suggest substitutions. They have been a joy to work with. |
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