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| Company Comment, posted on January 1, 1999: |
Specialize in Japanese Maples, conifers, hard-to-find and new introduction of shrubs, trees, perennials. I deal a lot with color and texture in plant material.
| Feedback History and Summary |
|Positive ||BonsaiBob23 |
CLIFTON PARK, NY
April 12, 2013
|I ordered three Japanese Maples. The plants arrived in excellent condition and look very healthy. The price was very reasonable for trees this size.
|Positive ||Lbbaber |
April 12, 2013
|Posted on March 8, 2013, updated April 12, 2013
I emailed Diana this morning because I had a question about an order I wanted to place. She called me within the hour, answered my questions and took my order over the phone. I was a little worried because this is my 1st time ordering from TG. Diana made me feel comfortable enough to order 7 Japanese Maples (including a larger 5gallon maple).
When my order arrives in April I will be sure to add to this review but for now I am very pleased.
On April 12th, 2013, Lbbaber added the following:
So I got my Maples this week. I am beyond pleased. I can not believe how healthy and robust these maples are. The root systems are fantastic and the branching better than I was expecting. All 7 arrived safely, over night, and in fantastic health. I wasn't sure what the shipping cost would be but because I got them bare root it turned out to be extremely affordable.
I have since emailed Diana with more questions. Despite being during busy season she responded promptly. She is so pleasant. I am placing another order today. If you are in any doubt about ordering mail order maples please do not hesitate. You will not be disappointed!
|Positive ||granitegneiss |
Norridgewock, ME (Zone 5a)
April 19, 2012
|A very customer-friendly nursery; Diana goes the extra mile and works with you to get exactly the plants you want. My trees arrived today and they are lovely. The prices are excellent, and shipping is at cost. I'll definitely be back!
|Positive ||psychloman |
Brooklyn, NY (Zone 7a)
May 21, 2011
|The two trees I received were beautiful specimens.My order arrived quickly, the packaging was great and the prices were a bargain compared to the size of the plants. I wish I had room for more!
|Positive ||gardeninginKens |
October 24, 2010
|I wanted to have a Japanese maple in my garden but I had no knowledge about them. Seeing many lacy Japanese maples that are so out of shape because they have never been pruned, I thought I wanted a Japanese maple that looks more like a tree (you know, a clean cut type vs. a hippy with overgrowing hair).
I emailed Topiary specifying what I was looking for (a tree-shaped maple, dwarf, and big enough). Diana responded the next day and offerred a few selections. She even took pictures of one of the maple trees that was in a large size.
Well, to make the story short, I still have not got a Japanese maple tree because I still don't know what I want. Now that I see more lacy maples that are young, I think I have a change of heart as I like the form of the lacy maples. I emailed Diana and was honest with her that I wanted to learn more about Japanese maples before knowing what I want to order. She was very pleasant and understanding despite several emails and that she hasn't sold me a tree.
Her generosity with her time and knowledge is really appreciated. Another thing, if you live on the East Coast, consider buying from Topiary as there is less travel time and stress on the tree. There are very few Japanese maple nurseries on the East coast.
|Positive ||bbrookrd |
nantucket, MA (Zone 7a)
April 24, 2010
|Diana at Topiary Gardens is a treasure to deal with when ordering her fine selection of well grown and cared for Japanese Maples. Her packing and shipping is also stellar. I received wonderful Japanese Maples from her last year and got more again this spring. I am now picking out a couple more today and I know they will be exceptional. She is also beyond helpful in her emails and suggestions. She even gave a nice discount for being a repeat customer. That was so nice. Her web site is also very well done and a pleasure to use. She is an exceptional vendor! Patti
|Positive ||Herman_Neutics |
October 5, 2008
|Topiary has an excellent Japanese Maple selection. Plants I've received have been vibrant and true to name. A vendor with integrity and horticultural knowledge, I recommend Diana.
|Positive ||ksgarden95 |
January 2, 2008
|I ordered two Japanese maples last summer. They were very good about keeping me informed when they were coming. They actually sent me a larger size than I had ordered, at no extra cost! The trees looked great, and were very healthy. I was very impressed, and would highly recommend them to all my friends.
|Positive ||kribensis |
April 27, 2007
|I spoke with Diana about a hard to find japanese maple I was looking for in a particular size. Although it is right in the middle of the busy season, she went through the trouble to look for a plant that met my criteria and took snapshots to email to me. She is extremely pleasant on the phone and seemed very sincere about top customer service. Although I ended up finding my plant locally, I will definitely make a purchase from her at some point. Her selection and web site are outstanding.
|Positive ||gencon |
April 24, 2006
|just purchased 2 maple plants.. about $30 each.. the plants are "big" and healthy..
You will get prompt shipments/good packing/good communication about pre-advise of shipping schedule.
The plan arrived with two nice pens for gifts. How nice..
Believe other plants that I didn’t purchase should be “strong and
|Positive ||jacquot |
November 3, 2005
|I've ordered a few smaller trees from Topiary, all have come well branched and good size for the prices paid. I only lost one tree and this was credited fairly for a replacement. They have an amazing selection, too. Communication via email could have been better, but phone calls were great.
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