picealuver East Wenatchee, WA (7 reviews) September 25, 2012
Posted on September 18, 2012, updated September 25, 2012
I'm placing a neutral rating on what appears to be a respectable company that's going through changes. I placed my order in August realizing they would begin shipping in September. However, most reputable businesses will not charge your credit card, which was done six weeks ago, until they ship, which hasn't yet happened.On September 25th, 2012, picealuver changed the rating from neutral to positive and added the following:
Gerry Roe contacted me almost immediately after I posted my neutral rating, and sent out a quite healthy plant that same day...miscommunication between the nursery and the credit card clearing vendor
Toni05 Brookfield, IL (60 reviews) November 16, 2011
Posted on August 21, 2007, updated November 16, 2011
I didn't realize Trans-Pacific Nursery was listed on GWD.
I've been a customer of theirs over four years and never received an unhealthy plant.
Plants arrive healthy, fairly large, (especially for the price,) and well-packaged during shipping.
Emails have always been answered without long delays.
They sell interesting plants I haven't seen elsewhere.
TPN has plants for various zones, another good quality. Though most of the plants I buy are raised in containers as house plants since I'm in zone 5. Toni On August 27th, 2007, Toni05 added the following:
Received 3 more plants from Trans-Pacific Nursery today. All arrived in perfect condition. Plants were well-packaged inside box.
If anyone is looking for rarer plants at fantastic prices, I suggest checking out Trans-Pacific. Toni On October 3rd, 2007, Toni05 added the following:
Received 3 more plants today...all were much larger than anticipated considering the time of year. Foliage has huge leaves and vibrant colors.
Once again, plants were carefully secured so they wouldn't bounce around during shipping.
The Leopard Plant, (Farfugium) an exceptionally rare plant, is worth every penny and more. On July 4th, 2008, Toni05 added the following:
Received 7 healthy, good-sized plants from World Plants/Trans-Pacific Nursery.
1 Excoecaria, (Fire Storm) a very colorful foliage plant in the Euphorbia family. Also got 5 hardy (zone 5) orchids, and 1 Musa Basjoo.
Plants were well-packaged and arrived fast.
Emails were answered, (within a reasonable time after submitting questions.) Toni
PS..I love their new website..On June 28th, 2009, Toni05 added the following:
Got two beautiful, good-sized plants.
Vancouver Pelergonium is very colorful, deep red and green foliage. Was covered with buds which have opened..Flowers are single, orange in color. Plant stands 10" in height.
Galapagos (Oxalis) Sorrel, 9-12" tall, healthy green foliage, semi-thick trunks.
Order arrived super-fast. Emails are answered the same day.
World Plants/Trans-Pacific is one of my favorite nurseries. Their prices are reasonable and they sell both hardy and non-hardy (tropical/succulent) plants, a little of each. Toni On November 16th, 2011, Toni05 added the following:
Received three, healthy plants from Trans Pacific.
A rare Yucca 'Color Guard.' Colors are beautiful.
Klenia, healthy stems
Aeonium sedifolium. Different from other Aeonioums.
Plants, securely wrapped...prompt shipping.
Chills Saint Clair Shores, MI (Zone 6b) (20 reviews) May 1, 2011
Ordered three plants. Poncirus trifoliate 'Flying Dragon' and 2 Chilean Guava.
Plants arrived in a crushed priority mail box, but the soil in each of the pots wasn't even disturbed.
Plants are very healthy, and a good size for the price in my opinion. The Chilean Guava was something that I had great difficulty finding and I am especially happy with these two particular plants.
Great experience and I added worldplants.com to my list of favorites and doubt this will be my last order from them.
plantingoaks Marysville, OH (Zone 5b) (8 reviews) April 25, 2011
I ordered two one-year japanese maples from them. They arrived in good shape, despite the box looking like someone took a hatchet to it. The sizes were comparable to what was depicted on their website, or perhaps a bit larger.
Both plants appeared healthy, though the grafts are not as pretty as they could be. One of the rootstocks is significantly bigger in diameter than the top, leaving quite a large stub to the side. I understand they are young plants, and will give them time to grow out of it, but at this stage they are a bit less seamless than I had hoped.
They were prompt and helpful over email explaining what to do with the plastic and rubber band still wrapping one of the grafts (answer if you're curious: remove it as soon as you don't expect the plant to get bumped around anymore)
cornea503 Spring Hill, TN (2 reviews) May 26, 2009
I am giving them a Neutral because the first time I ordered from them I got great plants. The second time, however, was a different story. I ordered about $40 worth of stuff and here I am almost 2 mos later and no plants or correspondence from them. Sent them an email inquiring about my order but never received a reply. I have sent them a second inquiry and hopefully they will be able to resolve as I love their unique selection and would hate to stop doing business with them if I cannot trust that I will receive what I order.On May 28th, 2009, cornea503 changed the rating from neutral to positive and added the following:
I am changing my review to positive. After emailing them they explained the issues and promptly shipped the plants within 24hrs. I will definitely be buying more plants from them.
I've been a customer for years, and consider this nursery to be one of my "hidden secrets". They offer unusual and exotic plants that can't be found anywhere else.
Their shipping is unsurpassed, they literally tie the pots into the box, so they don't move around. They also use packing material and 2 rubber bands to keep the dirt and soil in the pots.
This year I ordered my usual large purchase, and received 2 boxes that had been shipped together. One was severely damaged in shipping, about half of it was smashed. I had a terrible sick feeling about the plants, but when I opened the box I was in for a surprise- only one plant had fallen out of it's pot, and one vine had broken.
I contacted Gerry and he immediately sent out a replacement vine, no cost for the vine or the shipping.
I HIGHLY recommend them, but hesitate to do so, I'm afraid the more people that order, the less likely they will have enough plants to go around! LOL. If you like unusual and rare plants, this is the place for you!
I have to say that my positive rating in this case is not very emphatic, but it's still positive. These folks offer reasonably priced plants, some at bargain prices. My last order a month ago included a Brugmansia, an Oxalis, Stapelia, Stylidium and Selaginella - an entertainingly wide range of uncommon material.
I have not found them to be particularly quick shippers in the high season. A species Impatiens I ordered arrived dormant with a label indicating such - a nice touch.
Their packing leaves a little bit to be desired - though they obviously go to some trouble to keep things from shifting around too much, my last shipment arrived with about half the soil out of one pot - not a problem, but not as good as some others.
Their plants are usually vigorous growers and healthy. Some are larger than I expected, others smaller. It seems to be a small operation providing rare and interesting material - I'll be happy to continue to provide them business on occasion.
Cecilgene Centralia, WA (2 reviews) August 1, 2008
I placed an order via the website Monday morning and I had my plant by Thursday afternoon. Great turn around time, the plant arrived well-packaged and healthy. I will definitely order from them in the future.
I've purchased from this nursery over the past 2 seasons - '07 & '08. Delivery is prompt and the plants are well packaged. In fact, it provided difficult for me to remove them. All my plants have arrived healthy.
jrwbirds Elberfeld, IN (Zone 6a) (11 reviews) April 12, 2008
just received my first order and could not be happier - the plants are nice and healthy with no signs of stress - the packing was superior - another nice touch was a reduction in the shipping costs - they used a flat rate box which reduced the shipping - I have NEVER had that done before!!! Highly recommend this nursery
It's been about a month since I got my first order, and everything has transplanted easily and smoothly.
The Heliconia and Lycoris are already pushing out growth, and arrived extra large and perfectly healthy.
Even the unusual white fuchsia (I usually kill fuchsias in short order) has taken off remarkably.
The "Walking Lily" looks like it will bloom this year.
I only wish my budget allowed me to order one of everything!
One little quirk was that the shipping ended up being about 75 cents less than what the check-out totaled. So in the future I would use my credit card instead of my debit card to pay, as I had to use the white-out in my register. That's not a complaint, just a suggestion for those of us with a penchant for plants and balanced checkbooks! :)
LariAnn Miami, FL (Zone 10a) (6 reviews) December 19, 2007
I ordered 4 Eucalyptus plants near the end of their shipping season, and although I was told the plants would ship in 1 to 2 weeks, the order arrived within a week from Oregon to south Florida! Everything arrived in good shape and was packed well. I'm very pleased with the service and will certainly order again.
KayeArnold Seagrove, NC (8 reviews) November 27, 2007
I ordered 6 plants and they were shipped promptly. Some were going dormant for the season and this was noted on my order form. All plants look good and the packaging was excellent! They are very conscientious folks and I would definitely order from them again.
I purchased 3 Japanese maples from this company earlier this spring
and when the order arrived I was so impressed with the quality, price and packaging of my order that I immediately placed a second order.
I was equally impressed with the plants I received the second time and I will surely order from this company again and would recommend them to anyone. I have never received mail order plants that were as well packaged and arrived in such good condition as from this company.On May 5th, 2008, wrenhill added the following:
I ordered 5 more Japanese maples and again I couldn't be happier with the plants and the packaging. I am ordering plants from them that are not hardy in my zone 4 area and overwintering them in my unheated garage. This spring everybody (10 maples) looks great despite an extremely cold and long winter. I would order from them again and again, but just how many Japanese maples can one have in the middle of Iowa? There prices can't be beat--I have in the past paid $45-$100 for maples of no better quality. At $15 what have you got to lose?
I ordered 3 Japanese Maples from Trans-Pacific Nursery (World Plant Shop). I was so pleased with the trees and how fast I received the order that I ordered two more maples and eagerly await thier arrival. This company is outstanding!On June 30th, 2007, bachchoy added the following:
Got the other two maples today. I love this place! This place is the best bang for the buck for Japanese Maples. I will buy from them again and again! A+++++
fryedaddy Kernersville, NC (1 review) June 4, 2007
I ordered Five Japanese Maples in two seperate orders. The plants are shipped in a manner that would make it impossible
to damage (other and smashing the box). The shipping time is within their estimated time, I ordered the plants and recieved them with a month - just as the front page of the website stated.
The plants themselves are in excellent shape and are better than described. I will order from the company again and wouldn't be affraid to recommend this company to friends and family.
Communication with this vendor was very timely. Plants were very healthy and packaging was excellent. They are a good source of rare plants and the pricing is very reasonable. I would definitely order from them again.
robinz PNW, WA (Zone 8a) (2 reviews) March 30, 2007
I just received a very nice Gunnera from this company. It is the nicest plant. I'm very pleased with it. Very healthy looking and packed very well. Took a week to get here but they say up front they are a week to 2 weeks out on shipping. I don't mind waiting at all if I get a nice healthy plant.
bobbi_s Richland, WA (Zone 7a) (16 reviews) March 29, 2007
I ordered trillium, erythronium albidum, umbrella palm, and some jack in the pulpits. I am very impressed with the packaging, and the size of the plants. The shipping charges were minimal, and I feel that this is a quality nursery that provides such good mail order service (this is rare).
The packaging was wrapped very well, and the packaging was actually stapled to the box. It was very secure, and they arrived in perfect condition. The plants were large with leaves for mail order, and I am very pleased. I am going out to plant them right now.
Thank you very much World Plants for this wonderful delivery!
I will definitely be buying from this nursery in the future.
ryquail Escondido, CA (2 reviews) February 2, 2007
I was very plaesed with my order from this company. They have good service and attention to detail. Plants arrived well packed and in good condition.
Amunhotep East Central, MS (Zone 8a) (6 reviews) April 29, 2006
I ordered 2 japanese maples from World Plant and were received in about a month. I was shocked at the care my order was packed. They were so carefully and snugly packed it would have taken much to have damaged my plants. Not many firms will go to this extreme in the safety of packing orders. The order traveled from Oregon to Mississippi, a distance of some 2,600 (driving) miles.
I was delighted with the condition of the plants (very healthy) and the size was actually larger than I expected. Remember these were $15 items (other places want an arm and the leg).
Although one plant was substituted, as per my authorization, it was a most reasonable selection according to the intructions I gave at the time of order.
I will order from this firm again and look at other selections in their online catalog. To say the least I am highly pleased.
ladyisle Bohemia, NY (Zone 7a) (34 reviews) April 26, 2006
I just got my order yesterday. The plants are very good size for the price. Healthy, and packaged very well-nothing moved, not even the soil. The Geranium plants have buds and even a full bloom ; one was in a bigger pot than specified, but the same price. I would definitely order from them again.
I was also surprised at how quickly they arrived from Oregon to Long Island, NY-I think they shipped on the 21st and I got them on the 25th. Great selection of unusual plants at excellent prices.
This is a great company. I purchased some dodecatheon from them and they look healthy. Now if the slugs dont eat them I will relly be happy. Time to get the bait out. The only thing i would recomend is that they have a little bit more variety. But most of the plants are hard to find and at great prices who really cares!
aprilwillis Missouri City, TX (Zone 9a) (13 reviews) January 11, 2006
These folks are great to deal w/- everything I ordered is beautiful, healthy, etc. I recommend them and use them often!
Small plants but of very good quality and well rooted. Reasonably priced for the size too. Will order again.
MitchF Lindsay, OK (Zone 7a) (22 reviews) September 17, 2005
Small plants but good roots so they make it fine they will just need a little TLC for a few years before they are trees.
acwtim Acworth, GA (16 reviews) September 17, 2005
First, I must say that this nurseries prices are what led me to purchase from them. Beyond that, the shipping was very fast(2 days from the west coast to the east) and reasonable. The plants were in good condition and packaged well. If all nurseries would use them as an example, and ship priority mail, then shipping would not cost the consumer so much.
As far as the plant quality and value for the money, I was very satisfied. The plants appeared as they had never been shipped. They were not extremely large, but considering the price I paid, I was satisfied.
I would not hesitate ordering more plants from this nursery in the future.On March 18th, 2006, acwtim added the following:
This company is outstanding. I ordered a Banana tree and the packing was the best I've seen. The plant arived healthy in 2 days(Impressive consider their reasonable shipping) All e-mail submitted was answered immediately. Top rate!
Ive orderd from this company two times. Both times plants arrived bigger than expected for the price and very healthy. Plants also arrived very well packaged.. They have a great interesting selection and I will order from them again.
I placed an order, received prompt emails, the plants arrived healthy and in a timely manner, even during their busiest season! I'm happy and will order again.
Zuzu Sebastopol, CA (Zone 9a) (38 reviews) March 11, 2005
I'm surprised by all of the comments about small plants on this page. I received my first order from this nursery recently, and the plants were quite large for the price. The ones that are just breaking dormancy don't have much showing above ground yet, but their root systems are quite substantial. I found several plants on this site that I had never seen anywhere else, and at prices that seem incredibly low for exotics. The packaging system is the best I've seen, the shipping method is extremely quick, and the plants arrive without the slightest sign of stress. I would recommend this nursery to other gardeners without hesitation or reservation.
gvfontenay San Francisco, CA (1 review) July 20, 2004
I have ordered many times and always been happy and the plants always look healthy. I did have a problem with overbilling once but they fixed it right away. I plan on continuing ordering from them again and again....
ptyler Granbury, TX (Zone 7b) (3 reviews) July 10, 2004
These people obviously care about what they are doing. I have ordered from them twice. Both orders came very well packed and promptly. They ship potted plants, albiet, small, but healthy.
Some of the plants in the second order were smaller than normal, so they sent a partial refund check in the box!
I ordered two varieties of Japanese Maple from Trans-Pacific earlier in the Spring, and will probably order more things from them in the future. As others have mentioned, their site and ordering system are a little funky, but just go with the flow and you will not be disappointed. Shipping did take a couple of weeks, but they announced that clearly, and when the little trees arrived, they were in lovely, moist condition.
I was extremely impressed with the variety and exoticism of Trans-Pacifics offerings. And considering that all I can find locally are the standard 'Bloodgood' maples, in much larger sizes costing upwards of $100 each, being able to choose between dozens and dozens of cultivars for $15 each (albeit much smaller -- but hey, I'm not in a rush!) was a treat indeed. Next year I'll probably give some of their exotic perennials a try as well.
I ordered a couple of hard-to-find Acer palmatum cultivars for my collection from World Plants last Tuesday. Their on-line ordering facility is a bit novel -- but apparently functional. Within two hours, World Plants had contacted me via e-mail to ensure that I was prepared to accept winter delivery. They shipped the trees on Wednesday and I had them on Friday.
The trees were well-packed and appear to be healthy, well-grafted specimens. I ordered, and expected to get, small trees (e.g., 4" pot). Compared to young grafts that I have acquired from other internet vendors, the trees that I received from World Plants were as good or better than I expected.
All in all, this was a very smooth transaction and I am very happy with with World Plant's quality of service and quality of product. I will be ordering from them again in the future.
Missyinbama Fredericksburg, VI (Zone 7a) (34 reviews) October 17, 2003
I was very pleased with the excellent communication, accomodating the changes I made to my order, and good plant price and selection. Although the order took two weeks before it was shipped, it was clearly stated on the web site. Once the plants were shipped they arrived quickly. I would order from this company again.
drdug San Diego, CA (Zone 10b) (5 reviews) June 29, 2003
I have ordered from this nursery several times over the years and have never been disappointed. Great service and quality plants add to the experience.
nevadagdn Sparks, NV (Zone 7a) (117 reviews) May 29, 2003
It took about two weeks from the time I placed my order until I received it, but to Trans-Pacific's credit, they didn't charge my card until they shipped the plants two days ago. Trans-Pacific also warned on their website that orders were taking two to three weeks to ship.
The plants arrived well-packaged, and in good condition. What I got were two nicely leaved "stick-trees" and a 4" Zantedeschia, all fair (as in equitable, not as in less-than-good) value for the money.
The Japanese Maple ('Viridis')I received for $15.00 was about normal for a maple of that size, and the Kousa dogwood ('Satomi') was a bargain at $10.00. The Zantedeschia was $5.00--a fair price for a seldom-seen 4" perennial plant variety.
I prefer to start from "stick-trees": 1-2 foot tall pencil-thick well-rooted saplings. They cost less, and catch up to their 3 to 5 gallon brethren very quickly. They are also much easier to plant, and tend to survive the rigors of my climate and my garden better.
Overall, I'm quite pleased, and will probably place an order next year.
Speedy delivery, good communication. Got three tiny plants clear across the country (Oregon to Florida) in 6 days, including a weekend. (Plants were in a box for only 2 days)
A safe bet for professional service.
I just recieved my plants and am so pleased! the shipping method of sewing the plants to the box is excellent and they
arrived looking far better than the paper packed one's do. the total cost of my plants plus shipping also could not be beat, great prices. I can't wait to be able to order japanese maples, which apparently will be in may. best mail order experience this season!
SarahJumel New Orleans, LA (7 reviews) March 24, 2003
I had a shipping problem which was swiftly resolved (damadged plants replaced VERY promptly). It was not their fault as the pots had been SEWN to a heavy cardboard backing; the box must have undergone a violent adventure! The site is a bit eccentric, and they stress that you not call (you won't get anyone. An email is the way to go.) The site has a lot of images which are useful; there is a lot of good info there too. It is also entertaining; I have read it for some time without buying anything! They have many unique items impossible to obtain elsewhere; I will certainly use them again.