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I have placed numerous orders with Midwest Hydroponic Supplies. Due to security concerns, they require customers to phone-in orders if totals exceed $100.00. I have had the pleasure to speak with a half dozen of their employees. It is rare and impressive to find every employee with whom I have spoken, infallibly courteous, efficient, and keenly knowledgeable. That makes ordering on the phone a simple and enjoyable process.
Moreover, the manager possesses a wonderful sardonic sense of humor and is enjoyable to deal with. My morning orders ship the same day. I appreciate that Midwest Hydroponic Supplies does not inflate their shipping costs and packs their orders with care and attention to detail.
It is a pleasure dealing with this knowledgeable and conscientious business.
henryr10 Cincinnati, OH (Zone 6b) (9 reviews) October 9, 2004
I am currently building a few Vivariums and needed a source of Hydroton (clay pellet substrate).
Rather than buy many small bags locally,
or thru an on-line Terrarium supply company,
I decided to go thru a hydroponic supply house.
I placed my first time order w/ Midwest on Wednesday, Oct 6 and received my order on Saturday Oct 9th.
Order to Door in 4 days. I'm impressed!
My 47 POUND package from MN to Southern OH,
by Fedex ground shipping, arrived in great condition also.
I'm in shipping and boxes over 30 pounds take a tremendous beating.
Goods as advertised at a Good Price, Fast Shipping and Good Packing.
Can't ask more than that.
I'll order again.