| Rating | Author | Content |
| Negative | shawn0728
Bloomington, IL
(1 review)
April 15, 2012 | I ordered 3 different types of peppers from this company, and None of them germinated, I have attempted to REGROW with the extra seeds I had from them, and STILL no germination, this company sucks, and I Will NEVER order from them again |
| Neutral | letalou
Colorado Springs, CO
(1 review)
January 25, 2012 | Posted on January 25, 2012, updated January 25, 2012
I ordered Deep Purple carrots (a unique variety that is dark purple to the core) and was sent Purple Dragon instead (orange core) False advertising, won't answer the phone, and ridiculous shipping costs. I thought it would be $4.25 as advertised, but was $7.00 for tiny seed packets. The wrong seed packets.
On January 25th, 2012, letalou changed the rating from negative to neutral and added the following:
I did get hru on the phone. THey apologized and they believe it was mislabeling. They are sending some extra correctly labeled seeds NC. I will change this to positive if that is the case. Stay tuned. |
| Positive | Caroleanne1
Melbourne
Australia
(1 review)
November 8, 2011 | Bought a large amount of seeds which arrived very quickly to Australia with low cost shipping. Wonderful presentation, with top quality printing of detailed notes. Did I get better service than in the US? I will see how they germinate. |
| Neutral | JerryInAtlanta
Marietta, GA
(1 review)
August 26, 2011 | Ordered Ghost Peppers and got a Red Habanero. Don't get me wrong. The germination was great, about 95%. BUT it wasn't what I ordered.
Just talked to them today. They were very apologetic. They are sending out new guaranteed Ghost Pepper seeds today, NC. I think I'll give them another chance. Apparently, the issue was with their supplier. |
| Positive | shortleaf
suburban K.C., MO
(Zone 6a)
(3 reviews)
March 21, 2011 | I've ordered 3 times over the years and never had a problem with germination or the ordering/shipping. I always know the total online with shipping BEFORE I place the order, there was never a surprise. So many (over half) of these reviews in Garden Watchdog on seedrack are from "members" whose sign-up date is the same (mostly, or very close) as the date of the review, look for yourself. One negative that comes to mind says, "DO NOT PURCCHASE AT SEEDRACK.COM!!!", its like they specifically came to DG to say that that day ("Aug. 10th"). Its no wonder Seedrack doesn't monitor the reviews here, the reviews are suspect in the majority. That goes for many of the reviews of other companies too I've noticed.
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| Positive | Dee052
Revere, MA
(1 review)
February 26, 2011 | I will say I am absolutely shocked and disappointed to see the amazing amounts of negative comments for this company. I have ordered rare seeds more than 8 times over the past ten years and I have always been thrilled with my product, shipping was great, and I never experienced germination issues. I must add that I have not ordered recently, perhaps there has been a change within.... |
| Negative | bobbieo1447
Bay Shore, NY
(1 review)
February 16, 2011 | Order banana plant seeds followed the directions that came with the seeds out of $40.00 worth of seeds got one very sad looking plant...
Have e-mailed and snail-mailed them no response to either....for the $40.00 could have purchase 5 one gallon plants...so much for customer service. |
| Negative | UrbanPharmer
Schenectady, NY
(1 review)
February 5, 2011 | Ordered in 2/10
Bhut Jolokia 7.92
Jalapeno 2.96
White Habs Free
Bhut turned out to be Caribbean Reds, no answer from my email back in August after learning I was not growing the coveted Ghost. Price was fair but only if you were to actually get what you ordered. Jalapenos had NO heat whatsoever. White Habs were actually good but very, very small in size.
My suggestion, order from the New Mexico University, they will only send you one order in a lifetime of Ghost, but at least you know what you are getting.
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| Negative | volitone
Gadsden, AL
(Zone 9a)
(1 review)
December 16, 2010 | Impressive variety of seeds, and well packaged, prompt delivery.
What I *REALLY* wanted was 1) Viable seeds that were 2) the seeds I ordered.
March 2010
I ordered bhut jolokia seeds, received the seeds, planted the seeds, and harvested...umm...NOT bhut jolokia peppers.
On the same order I paid for Camellia sinensis, and received what MAY have once been seeds. I planted the "brown crumbly hard things" anyway just to be certain...nothing.
Also on the same order this plant which is supposedly difficult, Tacca chantrieri. I don't mind difficult, but *all* seeds are difficult if they aren't viable.
"Caveat emptor"...if ordering from this company. |
| Positive | bon_sy
Spokane, WA
(1 review)
September 13, 2010 | I just received my order! it was on time and packaged very well. I looked up pictures of what seeds I was supposed to be getting and they all matched. I ordered seeds for seven of their exotic trees. all of them came and included great information and germination instructions. All the seeds were in excellent condition. For this price I can't ask for more. I was worried, having seen some previous ratings, but the order actually turned out very well!
thanks seed rack |
| Negative | smithjonesghost
Oviedo, FL
(1 review)
August 20, 2010 | I purchased Bhut Jolokia Peppers but received some other type of pepper. The problem is, if the seeds (and they were not) are not the correct type you do not know for several months later, and there is no refund. The worst part is they do not have/provide a telephone number, That should have rung a Bell, plus they did not reply to my emails. |
| Negative | travisbickle
Melbourne, FL
(1 review)
August 19, 2010 | AWFUL EXPERIENCE> Fraudulent in every instance. 2 types of chile seeds were too old and would not germinate. I also bought "ghost Bhut Jolokia" seeds that turned out to be very weak red habanero plants. You find this stuff out after months of work and $$$$$ for proper soil and fertilizer and fighting pests of all kinds. The habaneros I buy at Winn Dixie blow this junk away. Several emails provoked no response, and it is the perfect example of a good Website 'storefront', propped up by 2X4's in the back. Just a good looking movie set for sure, and we will see the same site pop up under a different name in the future, and of that I am also sure. MY FAULT FOR NOT READING THE REVIEWS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! |
| Negative | hughster
Agoura Hills, CA
(1 review)
June 20, 2010 | after NOT receiving my chili seeds I e-mailed whatcom seeds and was sent a "duplicate" ( dont think the 1st was ever sent ) and as directed planted my seeds. NOT 1 SEED GERMINATED !!!
I then sent an e-mail asking for help with the remaining seeds and got no response in 5 days !!!
Now I read many reviews that are the same as mine.
AVOID THIS COMPANY !!! |
| Positive | dusty_digger
Mountain Home, AR
(1 review)
March 30, 2010 | I ordered about $60 worth of seeds this year, my first order. Delivery was prompt, and the packaging and information quite good. Sure, some of the amounts were small, but these are seeds (at least the ones I ordered were). Some required stratification, and when I removed the Redvein Enkianthus from cold storage, found there were only 12 seeds instead of 50. Emailed, rec'd answer next day, and replacement shipped the day after. Can't ask for better than that! Germination has been fair to good, satisfactory for some fairly tricky seeds. I will order again next year! |
| Negative | growingranny
Dutton, VA
(Zone 7b)
(14 reviews)
February 21, 2010 | I have ordered from them in the past and have been pleased with the results. This year I ordered Red Torch Ginger and Lady's Mantle Seed. Planted them according to their directions, put them on the heat and nothing, nada, not one seed has germinated from either one. In the meantime all of the rest of my seeds have germinated and been transplanted. I grow hundreds of plants every year and have never had a problem with growing anything. Was in the business for years and these are the first duds I have encountered. Apparently from reading the comments on here they don't monitor this board so appatently they don't care. |
| Positive | withad
Warren Center, PA
(Zone 5b)
(7 reviews)
December 9, 2009 | I have ordered from Whatcom Seed several times before and have never had a problem. Can't really comment on germination rate because I really don't keep track of it but everything has had enough germination to satisfy me. Not having a phone number to call is something I would have liked to have seen on their site but I have never had to contact them and it has not been a problem. I am especially pleased that unlike a lot of other mail order companies they don't charge your credit card until the orders are filled and/or shipped. Would definetly order from them again. |
| Positive | grumpy4517
Tampa, FL
(1 review)
October 13, 2009 | in april 09, i ordered tobacco seeds from whatcom seed co. when seeds failed to germinate , blamed whatcom for sending bad seeds. after finding out the CORRECT way to plant the seeds they germinated 90% plus., and are thriving, my apologies to whatcom .seed co. |
| Negative | lena56red
Perth
Australia
(1 review)
July 26, 2009 | I have bought over US$150.00 order two monthes ago. I have not received it, I have sent a lot of e-mails and never had any reply. I have phoned but nobody answered.
Please don't buy anything from this company. This people just dishonest swindlers.
It is very dissapointed because I was waiting this seeds. |
| Neutral | plantgnome
Coram, NY
(26 reviews)
April 23, 2009 | ordered hyacinth bean and Dichondra argentea with shipping order came to almost $14.00 when I got the seeds I almost didn't see them in the envelope. I got like 20 dichondra seeds and barely any hyacinth beans. What a ripoff. The only reason I didn't give a negative was the directions for each type of seed was included. But nearly $5.00 a packet for barely any seed is ridiculous. and 5.95 for a 58 cent stamped envelope is also ridiculous. Now I just hope they germinate. |
| Neutral | redhare
Bangkok
Thailand
(1 review)
April 17, 2009 | Maybe I am expecting too much to get a response to an inquiry within a week -- or at all. I see more than a few gardeners never get answers from Whatcom.
But because this company doesn't even have any ASIAN zones listed (where most of the world lives) I thought I'd better run our prospective order by them for comment first. No point in buying more than US$100 in seeds that won't do well in Bangkok.
Perhaps some of the experienced gardeners here could tell me if trying to grow any of these on a northern wall facing south in Bangkok is wishful thinking and a waste of money.
http://princesspatty.info/images/north-wall-090313.jpg
With your help maybe I can source them from another supplier if Whatcom never responds. But the packaging as displayed by liberty158 is really nice. I'm kind of sorry to see all the negative feedback about this company because it seemed like a wonderful find.
Morning Glory is hard to keep under control on the wall -- aggressive, dominating and invasive in this environment.
http://princesspatty.info/images/43-morning-glories-090321.j...
We also grow Passion Flowers well on the wall but are hoping to expand our collection and also add:
Passiflora edulis | Passion Flower/Fruit
Passiflora flavicarpa | Yellow Passion Fruit
Passiflora coccinea | Red Passion Flower
Akebia quinata | Chocolate Vine
Wisteria sinensis | Chinese Wisteria
Tomato Purple Russian | Lycopersicon esculentum
Tomato Black Cherry | Lycopersicon esculentum
Tomato Black Krim | Lycopersicon esculentum
Tomato Black Prince | Lycopersicon esculentum
Wisteria sinensis Alba | White Wisteria
Bauhinia punctata | African Orchid Tree
Cobaea scandens | Cup & Saucer Vine
Clematis tangutica | Golden Clematis
Cobaea scandens alba | White Cathedral Bells
Humulus lupulus | Hops
Eccremocarpus scaber | Chilean Glory Vine
Gloriosa rothschildiana | Glory Lily
Ground Cherry | Physalis sp
Rhodochiton atrosanguineus | Purple Bell Vine
Clematis macropetala | Early Blue Clematis
Codonopsis clematidea | Bonnet Bellflower
Can anyone advise us? Thanks.
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| Positive | liberty158
london
Canada
(1 review)
March 31, 2009 | ordered some seeds from Seedrack.com, there was some great care taken into the packaging. Really professional and all. very happy with my purchase. Haven't planted them yet. But seedrack.com is a real store. (know some can be edgy buying stuff online).
This is a Photo of my unwrapped purchase. :P
http://i39.tinypic.com/acctbp.jpg |
| Positive | ken_lees
Marathon
Canada
(1 review)
October 14, 2008 | 5 out of 6 types of peppers took on the first planting, still have had no success with the White Hot Habanero.
I currently have 2 Hot Tepins producing and picked my first ripe (red) one today. These are hot. They rate up there with Red Savina Habaneros |
| Positive | reyreyspeak
Cheltenham, MD
(1 review)
October 10, 2008 | i bought a small order of about 8 products (around $20) and recived them fast and in great condition.. i have grown some of them and they are perfect to have around |
| Positive | SierraTigerLily
Boca Raton, FL
(Zone 10b)
(7 reviews)
September 1, 2008 | I got an immediate email confirming my order and listing each item. I will update this post when I receive my seeds. I ordered (what I consider) a large order of 32 items including both common vegetables and exotic palm seeds.
On September 4th, 2008, SierraTigerLily added the following:
My order arrived quickly. It was complete and all seeds were perfect in appearance. Each seed type came with very exact sprouting instructions. I was quite anxious after having read reviews. I will germinate seeds and post again.
On October 12th, 2008, SierraTigerLily changed the rating from neutral to positive and added the following:
Sadly, my seedlings were destroyed by a storm. I was able to salvage the palm seeds and will continue to work with them. I can say that germination rate for my veggies was good. |
| Negative | shashp
Los Angeles, CA
(1 review)
August 10, 2008 | I have ordered and never got the item.
When i emailed, the answer was we have shipped it.
They could never provide a tracking number.
And never replied my emails again.
DO NOT PURCHASE AT SEEDRACK.COM
DO NOT PURCCHASE AT SEEDRACK !!! |
| Positive | ngiann
Aegina
Greece
(4 reviews)
July 29, 2008 | I bought many times from them. Always ship was very fast. Shipping cost is low, packaging is very unique and good & germination rates are very good.
You receive emails that report when your order was delivered & shipped.
I mostly bought palm seeds but many other seeds too. |
| Positive | dmdula
Morganton, NC
(5 reviews)
March 21, 2008 | I placed a small order with them on March 17. On 3-19, I emailed asking if they had an approx. ship date. I have had no response so far. Good news is they have not charged my account.I really hope they send my seeds because they have some that I've been looking for. will update this when I know something.
On March 24th, 2008, dmdula changed the rating from neutral to positive and added the following:
Recieved email from them on 3-22 saying order shipped on Fri. 3-21. I recieved the seeds today! They are packed very well and have clear, understandable planting instruc. Overall, I'd order from them again. I'm very happy at how quickly these seeds came. |
| Positive | Bodie59
Daly City, CA
(2 reviews)
February 13, 2008 | I have had great success with the protea seeds, the dracena draco, the lithops seeds and all of the other many seeds I have bought from this company over the years. I have never had any problems receiving the items ordered. I am pleased with the variety and the growing instructions.
Exotic seeds are not always for the novice; I think that often failure may be attributable to the wrong soil, the wrong temperature or root rot / seed rot from excessive / stagnant water.
This company is prompt and their seeds are great! Give them a try. |
| Positive | jessesopinion
Wilmington, NC
(1 review)
January 8, 2008 | I placed my order last year. It arrived on time and all well packaged. i could tell that lots of care went into the packaging. i also had leaflets with information on each seed variation i ordered. some of the plants did not germinate but i place the blame on myself. i feel it was beginners bad luck. i plan on getting new seeds this year and trying my hand again. the peppers i orders produced a huge output. i was giving them away by the baskets full. |
| Negative | quadradox
Helena, MT
(1 review)
September 17, 2007 | ordrer placed 9/5/07, 2 weeks ago. Invoice received. No product yet, no info on anticipated shipping date. No info that order is backordered. THE SITE DOES NOT HAVE A PHONE NUMBER FOR CUSTOMER SERVICE -- only email. I consider this a poor prognostic sign. I have emailed. I have called directory assistance and been given the same number as the Better Business Number shows as well as a back up number. In both cases the answering machine does not identify as a business nor sound in any way sound professional. It provides instructions to leave a message which has not returned so far today.
About a year ago I did have an order from them arrive. I do not remember the timeliness but it does not stand out as having been a problem.
However, the process this year does not correspond with how any reliable business, including a home business, should run. I have always had very strong doubts about any US based mail order business which does not bother to have a customer service phone line. Now I know why.
On September 20th, 2007, quadradox added the following:
I received no response after 4 more days. Either they are out of business or only occasionally "in" when it suits them. I cancelled my order. I expect to work with companies which can at least be counted on to communicate reliably when an order cannot be shipped yet and is pending or back ordered. (Though I still have no idea whether the inappropriate silence from Whatcom is due to the fact they just don't have the merchandise to ship or they are out partying somewhere instead of filling orders.)
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| Positive | cereal_tiller
South Padre Island, TX
(Zone 10a)
(1 review)
May 7, 2007 | Great company. excellent customer service. Great packaging. Professional, prompt, courteous and extraordinary response. My large order had many back orders. Nothing shipped without my okay. Germination of the seeds was outstanding. Will do business with them again. Sometimes I wonder what people expecet as the negatives I read didn't even seem anything like what I experienced. I am a difficult and demanding customer; an attorney and I say the company is A+. Will do business with them again without any hesistation. |
| Neutral | cammu
Granby, QC
(Zone 4b)
(3 reviews)
January 5, 2007 | The service excellent and the delivery fast.
It was my first order in the US and it went great.
I order Lithops and Dionaea
The first one never germinated (probably beacause of me) but the second on, is doing pretty good. |
| Negative | saralu
Ogden, UT
(1 review)
November 10, 2006 | HORRIBLE -
I ordered some palm seeds which were completely crispy feeling and some were moldy. Of course, they never germinated. The only thing that did germinate was supposedly split-leaf philodendron or 'monstera deliciosa' which I ordered as such and was labeled as such but was in fact heartleaf philodendron, a VERY common plant of which I already have a few! I still even have the bag that was labeled 'monstera deliciosa' -- and like an idiot began to stake the heartleaf when it grew and was limp! |
| Positive | TxTurqoize
San Antonio, TX
(Zone 8b)
(1 review)
September 3, 2006 | Wow...I was surprised at how many negatives that I saw! I've had 3 experiences with Whatcom that I found to be completely satisfactory. My buddha belly and turtle back seeds arrived very promptly and in great condition. The packaging was ideal too.... |
| Positive | LATeach
Arvada, CO
(1 review)
August 13, 2006 | I have ordered 3 times from this company and have had great results. Originally, I ordered an assortment of exotic plants I found interesting and every variety had some seeds that germinated. I now have ordered an assortment of seeds from Asian and African species for my geography students. Because baobabs may take months to germinate I planted them three weeks ago - 4 of 5 are growing already... |
| Negative | dixie_angel
Trenton, TN
(23 reviews)
May 18, 2006 | ummmmm.....nothing has germinated.......and palm seeds old and moldy......but they are sending replacements for the palm seeds....so......Ill remain neutral until I see the state the NEXT seeds are in.....I truly hope things are better :0)
On May 22nd, 2006, dixie_angel changed the rating from neutral to negative and added the following:
I just want to cry. I got my replacement seeds and, while not being moldy......they were...awful....as bad as the last batch.....I feel bad making this a negative but....nothing I ordered from them germinated......and with 9 kids between my husband and I we cannot afford to waste our money on items from compaies who obviously put more value on pretty plastic baggies and photo cards for their seeds than in the seeds themselves...or their customers PLEASE learn from my mistake.....think twice before giving away your money. :0( |
| Positive | droughtlover
Igo, CA
(3 reviews)
May 1, 2006 | Packaging was excellent, and instructions very informative. Fast shipping. Most (but not all) seeds are germinating fine; any problems have been my own fault. Some complaints about the low quantity of seeds shipped are out of place, IMO; their website clearly stated the number of seeds I would receive for each species. I'll order from them again. |
| Neutral | marrowman
shrewsbury
United Kingdom
(3 reviews)
April 13, 2006 | Seeds arrived quickly and so far all sown have high germination and establishment rate. On down side you only get a small number of seeds. |
| Positive | Erynne
Hillsburgh, ON
(Zone 5a)
(10 reviews)
February 20, 2006 | Placed an order back in December 2005 and before I knew it, it was in my mailbox....super quick shipping! I ordered three types of seeds, for what I felt were very reasonable prices and included were some great planting instructions.
So far, I've just sowed one type, brug.sanguinea, and all seeds have germinated. The other types ordered were Sarracenia purpurea and Eryngium planum.......I will report back only if they fail to germinate but I'm hoping that won't be the case. |
| Positive | wvtreehugger
Charleston, WV
(8 reviews)
January 28, 2006 | reasonable prices, fast shipping, nice packaging and instructions. Cant wait to get the seeds in the dirt!!! |
Positive
Neutral
Negative