The scoop on 'New Holland Bulb Co.'

Company Comment, posted on November 29, 2001:   New Holland Bulb is under new management and under new ownership. Our company is in no way affiliated with or a part of the "old" F&G New Holland Bulb. You can rest assured, when you purchase wholesale bulbs from New Holland Bulb, you are dealing with a quality company with great product and customer service. Please do not hesitate to contact us if you have any questions about our company.

Feedback History and Summary   9 positives 14 neutrals 67 negatives

Comments:

Rating Author Content Positive pondpixie (1 review) On April 27, 2008, pondpixie Rockland, MA wrote: I happened upon your wonderful website last year AFTER I had placed an order for over 200 tulips. Needless to say, once I had read all of the negative feedback about New Holland Bulb, I wasn't expecting too much. I have to say I have been pleasantly surprised with the entire experience. My order arrived timely for fall planting in my area, the bulbs were all huge & healthy & the packaging was pretty good. The tulips are in beautiful bloom in my gardens right now & I am thrilled! Hopefully this is a sign that New Holland Bulb is getting it's act together...I'll be looking for further postings. Neutral Lseattle (1 review) On November 3, 2007, Lseattle Renton, WA wrote: I ordered some bulbs on October 9, 2007. I never received and email confirmation about my order. After a month, I checked my order status on the website and it said "canceled". No emails or phone calls ever received and no bulbs received. I did email customer service. Let's see if they respond. There is a phone number to call but only on weekdays. On November 22nd, 2007, Lseattle changed the rating from negative to neutral and added the following: I changed my rating to neutral instead of negative because I never received a product. One week after my original post, I received a post card from New Holland Bulb saying my order was canceled because the bulbs were Out of Stock. 5 weeks is too long to wait to find out something is Out of Stock. The company needs to send out more prompt communication. Negative jimmycslawn (1 review) On January 28, 2003, jimmycslawn wrote: well thanks to public comments i will not be orderin from holland bulb. about 10 years ago i did and had good results but now it seems like they just twiddle thier thumbs and screw people? how can they do buisness like this and still continue to screw people? why does our government allow this? isnt thier something they can do about it? im a landscaper and i wont be ripped off i was gonna order but im not now no way! Negative charleslinda (1 review) On July 1, 2002, charleslinda wrote: We ordered the plants from New Holland Bulb Co. the plants did not grow at all. Negative Conny1908 (5 reviews) On April 12, 2002, Conny1908 Milton, FL (Zone 8a) wrote: I ordered some plants from a catalogue of theirs that I got in the mail last year. They cashed my check immediately, but weeks went by and I never received any plants. I decided to call - and discovered to my dismay that there was no phone number on the catalogue, just a mailing address. I got the phone number through BellSouth and after having been on hold for 15 or more minutes, I go to talk to someone. The lady was very nice and apologetic: my plants were on back order, would I like a refund? I decided to wait for my plants. After another two or three weeks I called again, was put on hold for what seemed eternity, finally spoke to the same lady who gave me the same reply as the first time. This time I told her to please refund my money - which they promptly did and which is the only positive thing I can say about this company. Negative margaret245 (1 review) On April 1, 2002, margaret245 wrote: I ordered bulbs 5-13-01. Of course never received them. Got their number from information. Called. Was told a refund was in the mail. Yeah, right. I did file a complaint with the Missouri Better Business Bureau. Didn't help the matter, but made me feel better. BUYER BEWARE!!!! (Who you order from) Negative vickie013 (1 review) On April 1, 2002, vickie013 wrote: I am in the middle of planning several flower beds, and came to this web page looking to request a few catalogs. Instead I find many complaints. Unlike so many others, I am thankful to all of you for this information. I will be certain NOT to order anything from New Holland. Negative dorothyharris (1 review) On February 1, 2002, dorothyharris wrote: After waiting so many months to get my Blue Moon Hydrangea Hedge plants from the order I placed way back in the Spring of 2001, I decided to go on the internet to find a phone number to call New Holland Bulb Co. I couldn't believe my eyes when I saw so many letters of disappointment! How could a company cash my check knowing full well I would not get Jack! I just knew I would have some beautiful blue hedges along my fence come Spring/Summer 2002. Yea, right! What a scam! Now, my question is: What do I do at this point? The check I sent was cashed in less than a week. Negative catrionalinn (1 review) On August 1, 2001, catrionalinn wrote: I too was suckered into sending away for "The incredible Climbing Shell Plant". When they did arrive a couple of months later, they had substituted sweet peas - I already have volunteer sweet peas growing all over my yard. As if that wasn't bad enough, in each plastic bag was a dried out twig that was probably dead before it even got packaged! I sent for a refund and I'm still waiting. I'm glad I found this site because I now realize that I will never see a penny of the money I spent. Negative mariloubingham (1 review) On August 1, 2001, mariloubingham wrote: In February 2001 I placed a $23.92 order with New Holland Bulb Company. My check was cashed immediately. In June 2001 I received the 2 each Wild Garden strips I ordered (which turned out to be unsatisfactory) but did not receive the Lemon Grass although the packing slip indicated it was included in the shipment. I have written to this company three times but receive no acknowledgement so I guess I'll just have to accept the fact that I've been cheated. According to what I read of other people's experiences, however, I guess I was lucky. Negative sharonanddon (1 review) On August 1, 2001, sharonanddon wrote: Ordered bulbs 7/23/00 from New Holland Bulb Co. They cashed my check and guess what? No bulbs. Thank you for this (web site)…By the looks of things in your web site, I'm shopping locally for BULBS. Negative margaretjpardun (1 review) On August 1, 2001, margaretjpardun wrote: I ordered the shell plants this spring and received 4 dried up roots, 3 sweet peas plants and 1 shell plant. They did not grow and I requested and received a refund check. I cashed it at my grocery store and this week received word that New Holland had stopped payment on the check and I not only owed the $10.96 of the refund check, but also $25.00 which the bank had charged the grocery store! Only then did I check the internet and find all of your information on New Holland and the other companies which are now bankrupt. It is truly disgusting to be treated this way by companies which had been trusted through the years. Negative miketeague (1 review) On August 1, 2001, miketeague wrote: I paid for an item on 3/14/01 for shell plants. About two months later I received sweet peas instead. I mailed the item right back and was furious that they had decided to "substitute" my order instead of just giving me a refund or offering me a choice. Never heard from them again. This all took place months before they filed bankruptcy, so I should have had my refund first. I don't really know where to begin now after getting this computer I was able to investigate this company. Negative lorrainesudol (1 review) On August 1, 2001, lorrainesudol wrote: I've been trying to locate an address or phone number so I decided to look up New Holland Bulb Co on the internet and to my surprise I'm not alone! I ordered Blue Moon Hydrangea Hedges, which arrived in sad shape. I planted them and have no idea where they are! Guess I won't be receiving a refund or replacements. Negative charlessoukup (1 review) On July 1, 2001, charlessoukup wrote: I have ordered from New Holland Bulb and they HAVE NOT received my order! They cashed my check 3 months ago now where is my LEMON GRASS? Negative gradystephens (1 review) On July 1, 2001, gradystephens wrote: A co-worker and I ordered $54.00 worth of merchandise and now realize we've learned a valuable lesson. I contacted Foster and Gallagher's H.R. department and received a number for their "relations" person, Doug Morris, at 212-515-1964. The woman who answered at that number said he would return my call. I realize that we will probably never receive a refund, but I've received quite a bit of satisfaction just bothering anyone who will answer the phone. Positive MsVKEWB (2 reviews) On July 1, 2001, MsVKEWB wrote: Back in March 2001, I placed 2 surprise orders, at the same time, for my husband. One was from New Holland Bulb (~$101) The shipment from the new Holland Bulb Co. didn't start to arrive until early June '01. The shipment arrived well packaged, healthy, roots/stems sprouting and properly labeled!. We were under the impression from the advertising literature that the plants/bulbs would be shipped according to the buyer's region's zone/planting season. So to us the delay was understood. We can either say that the New Holland Co. is getting its act together and heeding all the their customers' comments or we are just blessed! We are quite satisfied customers and look forward to future ordering! Negative peterwlounsbury (1 review) On June 28, 2001, peterwlounsbury wrote: I ordered in March - here it is almost July, no lemon grass. I will call once and then on to the Better Business Bureau. Negative davidsmattas (1 review) On June 25, 2001, davidsmattas wrote: I placed an order with them over 4 months ago and received my order all right. I received plants that I DID NOT want PLUS they were all dead upon arrival! I have called the number listed on the invoice and spoke with a representative of the company. They apologized and will be issuing me a refund check. Needless to say, this is the LAST time I do business with this company. I just hope they really do send my refund check. Negative lkizer503 (1 review) On June 25, 2001, lkizer503 wrote: I ordered from New Holland Bulb in February 2001. I ordered 6 Hibiscus. They say they will send them in time for planting. My problem wasn't that they sent them to late. They sent them too early. They arrived in early March on a day in the middle of a snowstorm dropping a foot of snow. By the time I could plant them they were half dead. Two survived, miraculously. I am going to try some of the phone numbers I found on this site. Negative matthewereaux (1 review) On June 25, 2001, matthewereaux wrote: I ordered 3 butterfly bushes on April 26,2001, my check was cashed but no bushes. What a deadbeat company, I sent a letter requesting a refund of my money and now they claim they shipped my stuff. Of course I never got it. Buyer Beware. Neutral akjedjek (1 review) On June 12, 2001, akjedjek wrote: I too place an order in April 2001 for several plants and to date I have received nothing. I will call the number and see if I can get a ship date. Hope I have the same experience as the ONE person who has posted to this site Negative lorib (1 review) On June 1, 2001, lorib wrote: I doubt I will ever see my plants or money again. Negative mariemcrae (2 reviews) On June 1, 2001, mariemcrae wrote: I sent $28 in May 2001 and my check was cashed, I did not receive a thing. Neutral debraschwartz (1 review) On June 1, 2001, debraschwartz wrote: On April 13, 2001 I mailed an order for twelve (12) blue moon hydrangea hedge plants. To my surprise, the check cleared on April 24, 2001. There I sat on may 28, 2001 wondering where my plants were. So I got on the internet and saw all those complaints and had to catch my breath. I also saw that the parent company was Foster & Gallagher. On Tuesday I called Foster and Gallagher. It took two (2) transfers, but I finally got someone who could help me; so I thought. She did find my order, but stated that New Holland didn't have a ship date yet. So she gave me new Holland's Customer service number and instructed me to call and ask when they plan to ship the plants. I have tried to call this number 10 times today. Each time I have called the phone rings maybe seven (7)Or eight (8) times then disconnects me.I tried calling foster & Gallagher back, this time they only transferred me one (1) time. The lady took my name, order # and phone number and said she would have someone call me back. That was at 1:00pm today. It is now 6:15pm and no one has returned my call. Tomorrow I will call Foster & Gallagher back and request to speak with a supervisor…. Neutral lauri235 (1 review) On June 1, 2001, lauri235 wrote: I too bought from this company. I placed my order back in March, the check was cashed promptly! I still don't have any flowers today May 25, 2001. We recently bought a house and have done a lot of landscaping, we are waiting for the Hydrangea Hedges to complete our landscape! Needless to say I don't think I will be receiving them anytime soon, or even alive (from what I've read!) Positive jameslapp (1 review) On May 26, 2001, jameslapp wrote: Today is May 26, 2001. Back in March (30th, to be exact), I had ordered 6 Blue Hydrangeas from the New Holland Bulb Company. They cashed my check on April 10th. Well, I had heard neither hide nor hair from them and really got scared when I found this website and began to read all the negative things about them, as well as other mail order plant companies I had sent orders to. So, I called them yesterday (25th) to find out what the status was of my order. The salesperson was very courteous and asked me what my zip code was. I told her and she said the plants had been mailed to me on the 22nd. Well, I went out to get my mail yesterday and low and behold, my six plants had arrived, AND, they were in effect condition. Like I had said earlier, after having reading the negative stuff about this company, I really thought I had been taken. But New Holland Bulb Company pulled through! I am thoroughly pleased with my order! Negative jeanettemiller (2 reviews) On May 20, 2001, jeanettemiller wrote: My experience is pretty much the same with new Holland bulb co. I ordered in march and here it is May. I just received them today. They sure didn't have any problem cashing the check. I have never had a problem like this. In the future, I will be sure to stick to the company that I know gives good service. Just because one company gives bad service doesn't mean they all do. Negative judyhaner (1 review) On May 20, 2001, judyhaner wrote: I have recently ordered some Climbing Shell Plants from New Holland Bulb. I received my order within two weeks, but whoever filled the order took it upon themselves to "substitute" the items I had ordered. Instead, I was sent Sweet Pea vines that look like sticks in dirt. I have absolutely no clue as how to plant these "sticks," and there are no directions included. I will NEVER recommend nor order again from the New Holland Bulb Company. One word for them: SCAM. Negative keithbrant (1 review) On May 20, 2001, keithbrant wrote: My wife sent a check to NHB in March. This company cashed the check and we still haven't gotten the 6 blue moon hydrangea hedge plants yet. In my opinion New Holland Bulb is not a reputable company to deal with. Negative michelleday (2 reviews) On May 20, 2001, michelleday wrote: Well, surprise, surprise. I ordered 4/11/01 and received 5/19/01. No problem there. But I ordered a beautiful shell plant advertised that week and I got a sweet pea vine. The package contained some mulch and some pieces of dried roots. I am keeping the faith that at least one of the roots springs; otherwise, I have been deceived and robbed. Unless they send me a new package containing what I ordered, I will be the first in line telling everybody to abstain from ordering anything from them. Negative ovalbeech (1 review) On May 20, 2001, ovalbeech wrote: Well, the check has long been cashed and I have yet to see my 8 Hydrangea plants that I ordered well over 2 months ago. I guess I should have checked out their reputation before I ordered. I intend on getting my money back. Negative springfor (1 review) On May 20, 2001, springfor wrote: I ordered 3 hibiscus plants from this company on April 16. The check has been cashed, but I have received no plants. I will try calling again tomorrow. Negative zayzo (1 review) On May 20, 2001, zayzo wrote: I wish I had visited this site before placing my order just like the other hundreds of people who have done the same. I placed my order in March and it is now late May and nothing has arrived. I've so far had no success in reaching anyone except for a message that says we will be open at 8am central. It is now 10am central. I don't understand how this company has been able to stay in business for so long. Guess partly because of uninformed people like myself. I won't be ordering from them or any other mail order flower companies again! Only takes one bad experience for me to learn my lesson. Negative louisb (1 review) On May 17, 2001, louisb wrote: New Holland Bulb apparently has ripped me off as well. They cashed my check in March, it is now May 17th and no word or plants in sight. Negative kdejring (1 review) On May 15, 2001, kdejring wrote: I ordered some plants several months ago, my check was cashed a few months ago, and no plants. After reading the other entries, I doubt I'll ever see them. How can they keep advertising if they don't deliver? Negative minerva001 (1 review) On May 15, 2001, minerva001 wrote: I placed an order with this company in February 2001 and it's May 2001 - still waiting for my order. So I decided to call - no number! So I try the internet! Neutral crash907 (1 review) On May 8, 2001, crash907 wrote: My office manager ordered bulbs from the New Holland Bulb company March 20, 2001. As of May 8, 2001 her check has been cashed but we have not received any bulbs. We were able to contact the company, who was friendly and promised a refund. They said that our bulbs should arrive by July and that we should refuse shipment and then a refund check would be sent. Negative judeandjackR (2 reviews) On May 1, 2001, judeandjackR wrote: I have sent e-mails and have called continuously about not receiving my mail-ordered flowers and bulbs. New Holland Bulb has cashed my check and I have seen nothing from them at all. These orders go back as far as March. I am tired of trying to get a refund or the ordered product. Negative jonarmstrong (1 review) On April 5, 2001, jonarmstrong wrote: My girlfriend (who lives on the East Coast) ordered some plants for me (in Los Angeles) from the New Holland Bulb Co. (NHB) on Feb 4th 2001, the intention being that they would be delivered by Feb 14th.On February 13, I received a letter from NHB saying that they could not deliver one of the items to California. On the 20th Feb I received a check for $9 as a refund for one of the items (please note, I did not place the order them.) Yesterday, (April 4th) I received 3 very beaten up and nearly dead plants (buddleia) from NHB with a note attached to each box saying "packed with pride by Sallie". Sallie should look elsewhere for employment. A warning in agreement with everyone else: DO NOT ORDER ANYTHING FROM THIS COMPANY, hopefully they will go out of business soon and not rip anyone else off.

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