| Rating | Author | Content |
| Positive | RH72
Minot, ND
(1 review)
May 18, 2009 | I've ordered from Frank twice and am very happy with the customer service and products. I've ordered 6' rooted poplars and about 60 poplar cuttings. All trees grew. His website says he answers all calls and responds to all emails which is very true! The website is a wealth of information. If you are remotely interested in hybrid poplar this is the place to go! Very informative and friendly service! |
| Positive | gardenkeeper1
Palatine Bridge, NY
(6 reviews)
May 13, 2007 | I emailed Frank (owner) several times last fall and this spring. He was extremely prompt and helpful in answering all my questions.
My order of 36 privets arrived within 2 days of placing my order, all healthy plants. He also included fertilizer with my order and clear instructions on planting. I'm extremely pleased and would order again. |
| Positive | Brantintexas
Princeton, TX
(1 review)
July 27, 2005 | I found Mr Gomez on the internet and called him directly to ask him a few questions about his trees. He was very polite, patient, and careful to give me the best advise he could. I ordered my trees and 2 days later I had them here in Texas. I ordered 12 6ft trees and planted 6 myself and my neighbors planted the other 6. ALL the trees have done extremely well in the poor black clay that we have here in the Dallas area.The service has been great and the shipping was prompt.......I highly recommend ordering your trees from Mr. Gomez.
Brant in texas |
| Positive | mchips
(1 review)
April 28, 2005 | Frank has the best company I have ever ordered from. I ordered 100 of his "Forest in a Box" Hybrid Poplars, he sent me 106. They came in three days! Every single one sprouted, even the one I accidently planted upside-down. 30 days later they are 9 inches tall! A most excellent product from a most excellent company! Highly recommended! |
| Positive | aricmm
Cheney, KS
(1 review)
April 20, 2005 | Very concise information, given quickly and completely. I don't know how he gets outside work done and keep up with emails - maybe that will be a book for Frank to write? I am very pleased with everything from his company and that is good to see these days when many companies are content to give average service at best and think we consumers should simply 'be ok' with it. I love trees and plants and hope that Frank continues in this field as I have only praise for what he does. |
| Positive | cchiovitti
Lochbuie, CO
(Zone 5b)
(10 reviews)
April 13, 2005 | Great trees! I was very pleased, they were very fresh and shipped when promised in a double box to accomodate their length. I could tell that Frank really took the care to make sure he sent out nice, healthy stock. |
| Positive | Frostette
Wichita, KS
(12 reviews)
March 11, 2005 | My first time ordering from Frank. I ordered 5 six foot tall Hybrid Poplars. They came last week, well packaged and healthy looking. I like his website's information also. And it is true, he answers e-mail very quickly. |
| Positive | Chris18
Carmel, NY
(1 review)
May 18, 2004 | I have been bombarding poor Frank for about 6 months now, asking him countless questions about poplars & privets. Every question was answered completely, quickly, and with an incredible amount of patience for my lack of gardening ability/knowledge.
I finally ordered 5 poplars, which started growing less than 3 days after being planted. The 100 privet cuttings look to be coming to life too.
When I need more trees or shrubs, I'll be ordering from http://www.hybridpoplars.com I've also recommended the site to many friends already. |
| Positive | melted
(1 review)
April 30, 2004 | Awsome! Mr. Gomez was EXTREMELY responsive - I asked 3-4 questions via e-mail and received a response in <24 hours EVERY time! The trees were shipped in a timely fashion and arrived in excellent condition. I had only one tree out of 32 die (8 months later - didn't come back after the winter) and he replaced it no questions asked! Thank you Mr. Gomez. It is refreshing to deal with a business that obviously still thinks customer service should be a prime focus. |
| Positive | Darin
(1 review)
October 14, 2003 | This is a great place to get your trees. I ordered 10 trees, they came in great condition and all ten are growing. I e-mailed a question to Mr. Gomez and received an answer within 24 hours. I would recommed them to anyone.
Darin
Rigby, Idaho |
| Positive | kansas67037
(1 review)
September 04, 2003 | my order was placed 4/29/03 and was shippped the same day! My 6 inch poplar cuttings are now 4 mo old and many are over 5ft. this is my 2nd order. great service and product. the only trees that were lost were due to my neglect. |
| Positive | northernmoose
(1 review)
July 08, 2003 | I ordered 10 6 ft Hybrid Poplar trees and they are GREAT! They are all growing well and fast. Ordering them was a breeze and they were here when promised. Thanks again Frank for the quality and good service. |
| Positive | Keneday
(1 review)
July 08, 2003 | Frank allowed me to pick a time to do business that allowed us to purchase plants after normal working hours. Very cordial and shared hints for success with our privets. He also showed us some special varigated privet plants which I have never seen before. This man has a good attitude and worth the trip to do business with him.
Ken |
| Positive | lisahome
(1 review)
June 23, 2003 | Excellent choices and quality - I ordered on Monday, my order shipped on Tuesday and I had it by Thursday in excellent condition and of excellent quality!! I am so impressed! after having had some negative experiences with a few other online nurseries. I will definitely go to Frank Gomez first and can't congratulate him enough. Thank you!! |
| Positive | sfinner1
(1 review)
May 31, 2003 | FANTASTIC !
Frank Gomez, the owner was right there for my questions, and fast to ship great specimins. I ordered 200 6" Privet cuttings and two of his very helpful planting tools and some other merchandise and they came right away in outstanding condition.
This is one man you can count on.
Thank you Mr. Gomez, your excellent ethic is much appreciated.
Scott Finnerty
Pittsford, NY |
| Positive | Gingergal
(1 review)
May 30, 2003 | Wonderful to work with! Trees arrived fast and in great condition. I called with a question and was warmly greeted and my questions answered. I will order from Frank again! Thanks for the great service! |
| Positive | DanMcDonald
(1 review)
May 24, 2003 | Outstanding product arrives with amazing speed and in a healthy, well packaged condition. I will return to this company for any and all of my tree needs. Frank, the owner, was very responsive on e-mail questions and made very helpful suggestions.
A quality company with a quality product. |
| Positive | dennyboy34
Yonkers, NY
(2 reviews)
May 12, 2003 | Quick shipping and responses to e-mails. Processed a return promptly and without problems. Plants ordered last year were shipped in excellent condition and are growing well after 1 year. |
| Positive | dadrules
(1 review)
November 21, 2002 | trees arrived on time exactly as promised, very high quality. Mr. Gomez responded to several e-mails from me, provided good information and accurately interpreted my less than clear order. I will do business with him again. |
| Positive | troyharp
(1 review)
November 15, 2002 | The everything I ordered came exactly as promised. Frank answered all my questions with detail every time I emailed or called. I plan on ordering again and again.
-Troy Harp
On May 30th, 2003, troyharp added the following:
Over the last 2 years I have bought over 530 trees and more than 50 privets. On every occassion I have been more than satisfied with not only great service and delivery but the best quality tree/cutting/privet that one can expect. I have Frank on speed dial against my (wifes wishes) and whenever I need to ask a question I can send an email and literally within an hour or two I get a detailed response. I can honestly say that the trees that I have planted the first year are doing excellent and are growing so incredibly fast it is truly amazing. Thanks Frank for promising and over delivering. Frank I told my mom about the trees that I planted last year and are now well over 12ft tall. She paid $300 for one (1) tree and it was 7ft when she bought it and now is only 8ft 2 years later. Who has time to wait for a tree to grow. Buy hybrid poplars now and live to see them grow huge. |
| Positive | PSBRENT2
(1 review)
November 01, 2002 | Excellent product, trees delivered just as promised. Quick to answer questions, provided beneficial information |
| Positive | dnd4ever
(1 review)
October 12, 2002 | Fast, complete answers to email questions. Very helpful with choosing the right plant to serve my needs. |
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