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  Company Profile  
Mailing Address:
494 53rd Ave NW
Salem, Oregon 97304 (United States)

Phone: 1-877-255-8470
Fax: 1-877-255-8471

Categories:

Click here to send email to Outsidepride.com
Click here to visit Outsidepride.com's website
Recent reviews:
Past month Past 6 Months Past 12 Months
Positive 0 0 0
Neutral 0 0 0
Negative 0 0 0

  Feedback History and Summary  
6 positives
7 neutrals
15 negatives

Comments:

RatingAuthorContent
Positive GEOJEFF
(4 reviews)
On February 2, 2007, GEOJEFF Coventry, CT wrote:

I received my seeds as ordered. They were packaged well and were accompanied by detailed care instructions. The questions I had were answered in an accurate and timely manner.
I read his letter and agreed with its contents. I admire him for standing up for what he believes.
Assuming good germination, I will buy from him in the future.

Neutral TCal
(1 review)
On August 11, 2006, TCal Amity, OR wrote:

I ordered their critter repellent and it worked great to keep the racoons and mice out of my barn, I received excellent customer service and received my product very quickly. I will definately buy from them again. Thanks Outsidepride.com



Note from the Garden Watchdog editors:


This comment was submitted from the same IP address as several other customer comments, and has been determined to have originated from the company representative. It is the stated policy of the Watchdog that companies can NOT submit customer feedback to inflate their own rating. The rating, originally positive, was changed from positive to neutral so that it would not affect the overall rating given by customers.
Negative tombaak
(11 reviews)
On August 11, 2006, tombaak High Desert, NV
(Zone 5a) wrote:

I ordered a couple hundred dollars of prairie grasses (Buffalo and Blue Grama) Zoysia, clover and alfalfa two years ago. It germinated ok, not great, but ok. I later found the seed quite a bit cheaper which was a drag. I would have given this company a neutral if it hadn't been for their blatant misuse of their mailing list. Not only do i not share their opinion, i am offended by it.

I also find it very suspicious that several of their recent positive comments are from people who signed up the very day they left the comment. None of them are subscribers and none of them have left feedback for any other company. I also haven't found any posts from these people either...


On August 11th, 2006, tombaak added the following:

FYI Outsidepride, my reference number was 1817-5984-3107.
Negative ratchick73
(1 review)
On August 11, 2006, ratchick73 Philadelphia, PA wrote:

You can garuntee I wont be ordering from tis company, again. After receiving an email SPAM about some political boloney he sent after his policy on his site clearly states that you email addy will only be used for ordering information, I was not thrilled. Then to find out that it is some junk about homosexuals and how it's on TV???
I am too busy gardening to be watching TV. Maybe the president of this company needs to be out gardeing more, too.
I can only say that my trust in a company that states that they wont SPAM you with email, and then does, is untrustowrthy. I also don't appriciate my email address being used for politcal purposes.


Positive thomasvanderhof
(1 review)
On August 11, 2006, thomasvanderhof Agoura Hills, CA wrote:

I recently emailed Outsidepride.com, Inc. about an inexpensive groundcover in seed form that I could spread primarily for erosion control. They recommended white dutch clover seed for that purpose. I ordered it online and had it within 3 days. I planted it and just a month later I have a lush clover groundcover. It was exactly what I wanted!

Neutral alexisvan
(1 review)
On August 11, 2006, alexisvan Hilliard, OH wrote:

I don't know anything about a newsletter and I don't really care. It is a free country and everybody has a right to express their opionion. If you do not like it, just unsubscribe.

I recently bought 10 lbs of their Combat Extreme grass seed. I planted it and within about 2 weeks I had sprouts everywhere and not a single weed!! It has now been about two months since I planted and it is turning in to a thick, green lawn and still no weeds. I would recommend this grass seed to anyone. I emailed them about what type of fertilizer to use and when to fertilizer and I got a helpful response back within 2 hours. I don't know if it is always this fast, but my experience has been great. I alway received the seed in just 4 days from when I ordered.



Note from the Garden Watchdog editors:


This comment was submitted from the same IP address as several other customer comments, and has been determined to have originated from the company representative. It is the stated policy of the Watchdog that companies can NOT submit customer feedback to inflate their own rating. The rating, originally positive, was changed from positive to neutral so that it would not affect the overall rating given by customers.
Neutral tomwisedale
(1 review)
On August 11, 2006, tomwisedale wrote:

Hate mail?? There was no hate about it. The President simply expressed his opionion that the media is trying to promote homosexuality as normal behavior. How can you argue with that with you agree with him sending the newsletter or not, it certainly wasn't hate mail. Saying you disagree with someone and thinking what they do is wrong doesn't make you hate them. If someone lies to you (which most of us would agree is wrong), do you hate them or think what they did is wrong? Just because you disagree with homosexuality certainly doesn't mean you hate homosexuals! That is just ridiculous.

Anyway, I have been buying seed from them for years and I always appreciate their fast service and high quality seed.



Note from the Garden Watchdog editors:


This comment was submitted from the same IP address as several other customer comments, and has been determined to have originated from the company representative. It is the stated policy of the Watchdog that companies can NOT submit customer feedback to inflate their own rating. The rating, originally positive, was changed from positive to neutral so that it would not affect the overall rating given by customers.
Negative greenergrass
(1 review)
On August 10, 2006, greenergrass wrote:

I USED to be a customer. How can a person send hate mail like that to "literally tens of thousand [sic] of you reading this email right now" and think that it's okay? All because he didn't like that he saw gay people on TV??? People are human beings and we all deserve to be treated fairly. Anyone that explicity tells me that he doesn't have basic respect for another person is not someone I want to do business with (particularly when I didn't ask for his opinion). He won't be seeing another dime of my money. This guy is a crazy bigot and I'll be telling everyone I know.


On August 13th, 2006, greenergrass added the following:

Oh man, this just keep getting better. 64% of the positive comments were from THE COMPANY? I\'d like to emphasize CRAZY from my earlier posting. And I will continue to tell everyone I know.
Negative MdwstShakespere
(1 review)
On August 10, 2006, MdwstShakespere Rockford, IL wrote:

I am a former customer of Outside Pride. The recent hateful e-mail sent by the company president has cost them my future business. First of all, using your company newsletter to express your point of view on moral issues is bad business practice. He is certainly entitled to his viewpoint, but I subscribed to the newsletter to learn about gardening products, not so he could rant about how the country is being taken over by homosexuals. The God I worship sent his Son to save ALL human beings who choose to believe in Him, even those who are born--yes born--with differences in whom and how they love. If you base your business on the principle of "In God We Trust," then you'd better quit putting that God in a box by assuming He is not capable of loving all persons. I will NEVER do business with this company again, and I will be telling all my gardening friends to avoid the site as well.

Negative h8outsidepride
(1 review)
On August 10, 2006, h8outsidepride Columbia, SC wrote:

Also a previous customer of OP (my earlier comment got deleted as well since I didn't actually SAY I had ordered from them [marigold seed], but if you end up on a company mailing list, generally its because you've done business with them).

I also received the email and honestly didn't believe that someone would actually do that. It goes against every iota of good sense to use your customer list as a vehicle to promote your opinion if your opinion does not directly relate to the course of your business. Anyone that would send anything declaring how another human being is morally wrong IN A COMPANY NEWSLETTER to customers should be ashamed of themselves. You'll notice that the only positives are from people who explicitly agree with his viewpoint and are disregarding the fact that he violated the tenets of responsible email marketing. Stay away from this company.


On August 10th, 2006, h8outsidepride changed the rating from negative to neutral and added the following:

Please note that if you would like to comment on the recent email, you must indicate that you have been a customer of this company. DG will remove the comments that make no reference to an actual
transaction. (I bought seed from them per my previous post).
On August 10th, 2006, h8outsidepride changed the rating from neutral to negative and added the following:


On August 11th, 2006, h8outsidepride added the following:

When I receive an email from a company that I\'ve done business with telling me that my brother, my boss, and my several of my friends are \"morally wrong\", that is hatemail. The majority of complaints do reference the content, but are primarily concerned with the fact that he does not follow responsible business practices and violated his own company privacy policy: \"Your information is simply used to process your order and update you if there is a problem with your order. You will never receive any other literature from us unless you place another order with our company.\" I am appalled that a business would send out the personal opinion of its owner on what essentially amounts to company letterhead. If one of your employees did that, you\'d fire them. I will be notifying the Direct Marketing Association.
Neutral sammy12
(1 review)
On August 9, 2006, sammy12 Melrose, NY wrote:

I can't believe the 4 negatives about the newsletter that Outsidepride.com, Inc. sent out. All it was was an opinion! If you don't like it all you had to do is hit the unsubscribe link which the President mentioned is his opening paragraph. I for one agree totally with the email and think people that are supposed to be "tolerant" should quit being so judgmental themselves. Their products are great and their service is great and I will be a customer for life.



Note from the Garden Watchdog editors:


This comment was submitted from the same IP address as several other customer comments, and has been determined to have originated from the company representative. It is the stated policy of the Watchdog that companies can NOT submit customer feedback to inflate their own rating. The rating, originally positive, was changed from positive to neutral so that it would not affect the overall rating given by customers.
Negative BQ87
(1 review)
On August 9, 2006, BQ87 San Antonio, TX wrote:

As a previous customer of Outsidepride.com (Reference order #51836 so that DGs admin does not sensor out my comment again), I think it is completely and totally inappropraite to send hate mail to a customer base, let alone sensor out someones experiences with a company because there was no order number. Do not do business with this company that encites hate toward others.

I have personally dealt with this company. My experience was that they used my email for inappropriate contact by sending hateful and racist comments. I am Not part of a group-purchase. I reviewed my Feedback before posting. Attempt to contact the company has been ignored. No response to email or phone messages.


On August 11th, 2006, BQ87 added the following:

This company violated their posted privacy statement by sending hate mail to its customer base (if you don\'t think it is hate mail, replace homosexual with BLACK or JEWISH or some other group and re-read the letter). To file a complaint with the better business bureau:

[HYPERLINK@www.thebbb.org]
Negative uPaw
(1 review)
On August 9, 2006, uPaw Seattle, WA wrote:

I used OutsidePride a year ago to order some wildflower seed. It was fine, not great. Maybe 1/4 of the flowers that they said were in the mixture bloomed. Fine, I've added additional seed and it's been OK. Then today I received the completely inappropriate email from their president. I don't care what your personal opinions are - you're a seed company. How dare you spam your customers with your political agenda? I will never use them again.

Negative chunx
(29 reviews)
On August 9, 2006, chunx San Diego, CA wrote:

Last year I ordered their soil aerator which didn't work at all, the Jerry Baker method of baby shampoo did work very well and cost pennies compared to their product. Then I received the comments regarding gays on TV in their newsletter and condemning it. When a country is built on equal rights, obviously this company doesn't believe in that. The email was pure hate and unfounded.

Although I wouldn't have ordered from this company again because their products don't work, I sure wouldn't order from one that displays contempt for another human being. I feel a boycott is in order not just from the people he attacked, but from everyone that believes in human rights.

Negative bubba007
(1 review)
On August 8, 2006, bubba007 Spring, TX wrote:

I live in The Woodlands Texas. I have ordered products from this company but NEVER again after the ridiculous email I received from them today concerning their stupid personal ideas!! That is NOT a way to gain or keep customers!! Keep your personal opinions to yourself and just maintain your garden business!!!! They lost lots of customers today.

Positive c3w
(1 review)
On August 8, 2006, c3w Spring, TX wrote:

1st - I recently started ordering from this company, and I have been extremely pleased. They have sent my orders right away, and have been helpful in answering my questions.

2nd - I also received the email from Troy (the president of Outsidepride.com) regarding the CBS shows and televising homosexuality on air. I agree with him 100% - that was inappropriate to show on prime time television, and just the latest example of what so-called "main stream" television is going to. He not only impressed this customer, but I forwarded his comments to many friends and relatives who had not heard of Outsidepride.com before, but will now become customers. Way to go Troy!

Positive bbinnj
(21 reviews)
On July 30, 2006, bbinnj West Orange, NJ
(Zone 6a) wrote:

We ordered the Lazy Man set of aerator, dethatcher, soil conditioner, and matching sprayer over the internet. We did not set up an account. The package arrived in a timely manner, and was well-packed. We're waiting for our heat-wave to die dwon to try out the products, then we'll report again on their effects.


On August 10th, 2006, bbinnj added the following:

JUST TO KEEP THE RECORD STRAIGHT: I have not as of today receive an e-mail from OP on any subject. I agree that a company or business mailing list should stick to BUSINESS. My private opinions on any subject are private, and I don\'t want to know those of people I enter into a professional or business relationship with at all.
Neutral vanzant2
(1 review)
On July 29, 2006, vanzant2 Granger, IN wrote:

I wanted to write and let you know that this was the first time I had placed an order with you. I was very pleased with the no hassles and very quick service! The ordering was a breeze to place and the packages came well packed and intact! I will not hesitate to place any future orders with you.



Note from the Garden Watchdog editors:


This comment was submitted from the same IP address as several other customer comments, and has been determined to have originated from the company representative. It is the stated policy of the Watchdog that companies can NOT submit customer feedback to inflate their own rating. The rating, originally positive, was changed from positive to neutral so that it would not affect the overall rating given by customers.
Neutral deborahgard
(1 review)
On July 20, 2006, deborahgard wrote:

This Combat Extreme grass seed is amazing. I had seeded earlier with a Scotts blend and that grass is dying out to brown spot. I patched all the holes and one large barren area with the C.E. and that grass is thriving! It is also moving into the areas where the old grass died through the rhizomatous action. Nice wide soft blades ( nice on the feet) and it creates a very thick turf; when you have two large energetic dogs, this is a major concern. The second best thing I LOVE about this grass seed is the very wide pH tolerance. You need to market this product as the "grass seed for dog lovers", because dog urine does not harm it. You would sell TONS of it. I am totally thrilled with this product. I can worry less about the lawn and concentrate more on my flower gardens! Thank you so much.



Note from the Garden Watchdog editors:


This comment was submitted from the same IP address as several other customer comments, and has been determined to have originated from the company representative. It is the stated policy of the Watchdog that companies can NOT submit customer feedback to inflate their own rating. The rating, originally positive, was changed from positive to neutral so that it would not affect the overall rating given by customers.
Negative deejal
(2 reviews)
On May 21, 2006, deejal Cincinnati, OH wrote:

I ordered their Combat Supreme grass seed at the end of fall 2005 and seeded my trouble spots in my yard. Unfortunately, a very eary and heavy frost set in and I thought most of the seed was doomed. However, much to my surprise, some seed germinated. I ordered more of the Combat Supreme grass seed and it arrived promptly. I explained to outside pride that I planted my seed too late in the year and they provided a 20% discount on my order. They are prompt to respond to emails and right now, everything is looking good!


On September 9th, 2006, deejal changed the rating from positive to negative and added the following:

The combat supreme grass is misleading. It took forever to germinate and then didn\'t do well at all. I was in contact with the email customer care department and they were helpful and provided some ideas but then they faded away. I cannot recommend this company anymore nor can I recommend combat supreme grass seed. it\'s just not that good as to what they make it sound to be. And, after reviewing my email, I cannot associate with a company that uses it\'s email list to spam customers with their political viewpoints.

I tried Combat Supreme at two locations, Cincinnati and Dayton, OH. Neither location did well and both locations had different types of terrain, sun, shade etc.

Neutral BH
(1 review)
On April 26, 2006, BH Salem, OR wrote:

Wow, I got my order very promptly with no problems. I used their phone service to place my order and the reps were very easy to work with. The prices were great as well. I would totally recommend Outsidepride to all my friends and neighbors.


On August 11th, 2006, BH added the following:

I have ordered from these guys several times now and love their products they always have given me great customer service and prices. I will continue to shop with them for years to come.

Note from the Garden Watchdog editors:


This comment was submitted from the same IP address as several other customer comments, and has been determined to have originated from the company representative. It is the stated policy of the Watchdog that companies can NOT submit customer feedback to inflate their own rating. The rating, originally positive, was changed from positive to neutral so that it would not affect the overall rating given by customers.
Positive nichelob_lite
(6 reviews)
On February 16, 2006, nichelob_lite North Highlands, CA wrote:

I purchased some fescue grass seed from outside pride and you know with seed you dont know what to expect. To my amazement it grew perfectly. Now if I could just keep the weeds out it would be a perfect lawn! So to say I am happy with what i got.

Negative ryang
(1 review)
On August 24, 2005, ryang Kearney, NE wrote:

I ordered Buffalo grass seed from Outside pride. I followed the same planting procedure and pre-germination technique that I had used with good success on seed from a different source. The seed from Outside pride did not germinate at all. NOT A SINGLE SEED GERMINATED. I contacted Outsidepride via e-mail detailing the planting and pre-germination, and asked for a refund or different seed. Their reply was rude, and they did not offer any suggestions as to what might have been the reason the seed did not germinate. I will not do business with them again.

Negative Bellingham
(6 reviews)
On June 29, 2005, Bellingham Bellingham, WA wrote:

I purchased a variety of seed in two seperate orders. I subsequently discovered that the prices I paid were about three times what I might have paid elsewhere. Almost nothing germinated out of about 150 dollars worth of seed, including some really, really easy stuff, like clover, yarrow, English daisy. I'm in Washington State, and the conditions were ideal for germination.


On June 1st, 2006, Bellingham added the following:

It's been almost a year since I wrote my original comments. I've received dozens of spam emails from this company, despite my opting out of their mailings via their website, and despite my use of spam filters (they change the headings with each new mailing to fool the filters).

So, on top of poor quality at a premium price, you can also expect to receive lots of unwanted solicitation if you choose to do business with this company.
On August 8th, 2006, Bellingham added the following:

Bad to worse.

I just received another email from Troy Hake, the owner of Outside Pride. It\'s rather long and rambling, but the essential message is that he is encouraging all his customers to join him in his Christian Crusade to stamp out homosexuality.

Lovely. First bad seeds, then spam, now lunatic, ranting, hate mail.

Negative lfngsng
(4 reviews)
On May 4, 2005, lfngsng Igo, CA wrote:

The seeds I purchased were expensive and had a VERY poor germination rate. I also had an unpleasant response from the "customer service rep" about what I felt was misrepresenting seed I received. The emails were rude and dismissive. I won't ever order from them again. There are too many good companies out there to bother with this one.

Negative frebitz
(8 reviews)
On April 12, 2005, frebitz Owings Mills, MD wrote:

I have had extraordinary luck with my on-line purchases except for the quality of the ground cover seed I got from this company. The germination rate was awful despite the seed being sown in tilled and fertilized beds where other plants were doing well.

Positive Debbie1950
(1 review)
On May 19, 2004, Debbie1950 Greeley, CO wrote:

Through no fault of Outsidepride.com my order was lost by the United States Postal Service. I had ordered the seeds on May 1, 2004 and so by May 10th it was apparent that there was something wrong. I e-mail Outsidepride.com and they immediately e-mailed me back that the U.S.Postal Services had the package but didn't know where it was. They gave me the tracking number as verification and they were right, the Postal Service had it somewhere, they just couldn't pin point where. I dealt with a pleasant gal named Bridget and she issued me an immediate credit and a verifcation credit number should I run into any further problems. To make a long story short, the seeds did arrive on May 17th. I e-mailed Bridget and told her I had recieved the seeds so they may want to cancel the credit. Bridget e-mailed back and said to please accept the seeds at 'no cost' since there had been such a delay in my order. I gotta say, I'm very impressed with this company and their customer service! I wouldn't hestitate at all about ordering from them again.

Negative MerryBeekeeper
(1 review)
On August 6, 2003, MerryBeekeeper wrote:

I am a beekeeper. I ordered borage seeds for a large garden area and enough Dutch White Clover to fill my lawn. (Inoculant for the clover as well.) I had very poor germination from the borage (3 plants) but I was willing to write that off to bad weather or birds. I was pleased with the germination that I saw on my yard. Unfortunately, as the lawn grew in it became obvious that what was growing was NOT Dutch White Clover. I have sent the company photos and asked for assistance. They assure me that I am mistaken and this plant is white clover. I have gotten a positive ID on the plant as being Common Lespediza, or Japanese Clover: not helpful when it comes to bees as it has only very inconspicuous flowers that are not good nectar producers. What bothers me more than losing a growing season and having to re-work this land is that the company persists in trying to tell me that this apple is an orange.

Read the rest of the comments


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