Tom2547 Gainesville, FL (1 review) August 31, 2017
I ordered 3 Aji Chombo plants and 3 Aji Dulce plants to make Panamanian Hot Sauce. The cost was over $50 because of shipping. All the plants survived and have produced well. The problem is The Chili Lady sent 6 Aji Dulce plants. I can't make hot sauce with sweet peppers. I have tried to contact her with no responce to solve the problem.
1. Customer Service poor
2. Didn't receive correct plants
3. Very expensive
4. No solution to the problem
I originally contacted the Chile Woman looking for a particular variety of pepper that I and several other gardener friends had failed in getting to sprout. While she did not have that variety, she knew it, had grown it before and had several suggestions of similar varieties. I will warn you, communication can be difficult as she is a one woman show and ordering can also be difficult as her website does not alow online ordering. In the end I ordered 12 plants from her. Due to a tornado that almost wiped her out, several plants I had ordered were either sucked away or damaged. She was able to substitute and I got my plants this week. I am generally happy with them. The plants are of good size, appear healthy and arrived in a sturdy and ingenious box. If you are willing to invest the time and follow up needed in doing business with her, she is well worth a look.
JumpinJude Penfield, NY (Zone 6a) (3 reviews) May 21, 2008
The Chile Woman has a great selection of chiles, as well as sweet peppers, tomatoes, and tomatillos. I ordered 12 plants (two varieties of tomatillos, five varieties of tomatoes, and five kinds of chiles) and they all look great! Not only are her plants healthy and beautiful, but she is generous with her advice and information, too. Susan (The Chile Woman) answered a few questions for me, and her advice and suggestions were helpful and very appreciated. I will definitely order from her again!
Happiness = chile peppers: the greatest pepper plants and chiles are grown by The Chile Women. Therefore…I am very happy. She has the most incredible variety of chile plants, so, if you are of the adventurous spirit, her catalog will be nirvana for you. You will experience new flavors and a level of HOT.