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| Company Comment, posted on May 1, 2008: |
Santa Rosa Gardens is a family owned and operated business. Our love for plants shows in our quality and customer service. We stand behind every sale with a 100% satisfaction guarantee. |
If you have any questions or concerns about your plants, please donít hesitate to contact us at our Toll Free number:
| Feedback History and Summary |
Comments:Displaying the 50 most recent comments:
|Positive ||stormcloud |
May 14, 2013
|Santa Rosa is one of the absolute best online nurseries...My order was received well packaged with hearty plants. Great customer service and communication.
'My second order was for only one backordered plant so it was at the bottom of a packed with paper box and did not fair to well in travelling. Santa Rosa quickly said they would reship when I contacted them.Great company to do business with.
|Positive ||cwsomm |
Dundalk, MD (Zone 7a)
May 9, 2013
|I just recieved my shipment of hostas and an apple mint plant. As always, the packaging was the best of any company that I use. The plants arrived in wonderful condition.
I did have one hosta back ordered and they emailed me immediately to see if I would like a substitution or if I'd like to wait for the order to be shipped in June. I am waiting until June.
All of the plants that I have ordered from Santa Rosa Gardens have always been shipped in great packaging and the plants in great condition. I have been fortunate enough to see all of my plants coming back this year.
|Positive ||Gully |
Ellicott City, MD
May 8, 2013
|Order arrived at the time I requested. Plants were nicely packaged and each covered by a mesh sleeve which allowed the plants to breath but stay protected. Good and healthy, these plants were nicely sized for the price.
|Positive ||lakeladyj |
May 6, 2013
|I received my recent order today. Everything was perfect, as usual. Much to my surprise I received 8 plants instead of the 6 that I ordered! Someone found two Carex Everdi that were unavailable and they were sent to me free of charge!
I want to thank you for the plants and for your excellent customer service. I live in an area that does not have access to super garden centers and the few garden centers here carry limited variety. I have tried other on-line plant companies on the few occasions that you were either sold out of something I was interested in or didn't carry it. I have always been disappointed in their plants. They are never as vigorous, as large or as well packed as your plants. Your shipping is faster, your shipping charges are less and your prices are very, very competitive. In most cases, less than other companies!
I can't say enough about your wonderful company. Your web site is a "class act" compared to others I have encountered and your customer service is exemplary.
|Positive ||Jollydog |
May 6, 2013
|There is a reason Santa Rosa Gardens is a Watchdog 30 company. When they say "100% satisfied, they mean it. I have ordered from this wonderful company in the past and have always been extremely pleased.
I had a concern with a recent order and emailed them. Within 24 hours I had a response and the matter solved. Thank you Santa Rosa.
|Positive ||mombly |
Carrollton, TX (Zone 8a)
May 6, 2013
|Posted on June 15, 2011, updated May 6, 2013
Today I received my first order from Santa Rosa - all I can say is WOW. I've been mail ordering plants for almost 10 years, often from another seller listed as one of Dave's Garden's Top 5 for perennial, and I've never received plants through the mail that were anywhere near this nice before. Since the plants were purchased from Santa Rosa's end of season sale, this makes their condition even more impressive. In particular, I purchased the last five Echinacea Hot Summer plants in stock and expected that these would arrive in the same condition as the last plants at my local 'big box' store at the end of a summer. Instead, they were tall, green, full and healthy. Of the 32 plants I received, only one lavender plant looked a bit tired and dry.
I look forward to planting these guys in the next day or two. Hopefully our 100 degree days (and 90 degree nights) won't be too much for these lovely specimens.
On May 6th, 2013, mombly added the following:
WOW again. I usually make most of my purchases from Santa Rosa during their end of season sales, so I had forgotten how really great their plants are in the spring. I'm always happy with the sale plants, but the plants in this shipment couldn't be better! Over the past couple of years, you've become the only online plant company I purchase from. Thank you, thank you, thank you.
|Positive ||Marilynbeth |
May 3, 2013
|Posted on June 19, 2011, updated May 3, 2013
First time ordering, but it won't be the last. I'm pleased with all the plants I received.
On May 3rd, 2013, Marilynbeth added the following:
Received two boxes this year and all were packed very well and all looked great!
Great place to get perennials and a great price!
|Positive ||rmtrout |
April 26, 2013
|So absolutely suprised and delighted by my Santa Rosa purchase! I ordered Dianthus Brilliant Star and Coreopsis auriculata Nana. All of the plants were beautifully and meticulously packed. And the plants were large, gorgeous and healthy! I can't wait to order from them again.
|Positive ||Skypilot3474 |
April 26, 2013
|I'm writing here to give Santa Rosa Gardens a great thumbs up! I placed an order for four of their small fountain grasses called "Piglet". They were shipped and packed very well and the plants were healthy and of good size, but then I noticed that a part of one of the plants looked suspiciously like crab grass. I called Santa Rosa and the lady answering apologized for the shipment and said she'd send another as a free replacement.
The following day I decided to plant the remaining three, but when I looked more carefully at the third plant, it too looked like a young crabgrass. I wasn't positive, but felt uneasy about planting it. I called them again and recognized her voice. I told her another plant that seemed wrong. She said she had already intended on sending a second grass to make sure the entire order was right. She also told me she'd examine all the Piglet plantings there and caution her staff to be extra careful with these grasses. She also said she would ask the order department to show her the plants before they were packed.
Hats off to Santa Rosa Gardens! I'll attempt to send all my orders their way. They offer great customer service in this No Customer Service world!
|Positive ||DonnaMack |
Elgin, IL (Zone 5a)
April 25, 2013
|Posted on March 29, 2013, updated April 25, 2013
Posted on March 29, 2013, updated March 29, 2013
I ordered from Santa Rosa based on the overwhelmingly positive feedback, but my personal experience was very disappointing. I ordered two alchemilla mollis from their half price sale last fall, and received very tiny, rather wornout plants. I had to put tags on them so I could find them, they were so tiny. I have been gardening since 1996, so I know how to install plants.I though that I would wait for spring, but they have shown no development at all, so I have ordered plants from another company.
I should add that evry single plant I ordered from other companies, however small, performed for me.
On March 29th, 2013, DonnaMack changed the rating from negative to neutral and added the following:
I received a very gracious email from Ms. Jude Groninger of Santa Rosa Gardens. She seemed genuinely concerned, and offered me a ship date of April 22 for the replacement plants.
I am changing my rating to neutral, and if this attention is any indication, I am in hopes of changing my rating to positive.
On April 25th, 2013, DonnaMack changed the rating from neutral to positive and added the following:
I received replacement plants, plus a gift, and I must say that the alchemilla mollis are amongst the finest I have ever received - beautiful, large, and well packaged. Just excellent.
|Positive ||timonsgirl |
Mount Prospect, IL
April 24, 2013
|I can't believe I completely forgot to rate this company last year!
Santa Rosa has excellent plants at excellent prices and wonderful customer service.
Last year I ordered numerous coreopsis from them during a mid-summer sale.
The plants all arrived thriving. Within weeks every single variety of coreopsis I ordered was in bloom and kept blooming through fall.
This year I placed an order for 3 butterfly bushes, more coreopsis and an echinacea. I haven't received them yet but if they are even half as nice as the plants I received last year I will be very happy.
I'll update when I receive this year's order, which I am greatly looking forward to receiving.
|Positive ||Bella30127 |
Powder Springs, GA
April 22, 2013
|My experience with Santa Rosa Gardens has been excellent. I had been using Bluestone Perennials for years but their prices have become too high. So far, I've placed two orders with Santa Rosa and the plants have been very healthy looking, packaged well and their prices are far more reasonable. I'm so glad I discovered them as they have become my "go to" source for online ordering.
|Positive ||BlackDogKurt |
April 17, 2013
|Posted on May 5, 2009, updated April 17, 2013
I ordered several items online from Santa Rosa Gardens for the first time this year. The prices were great (lower than most other places) and they had some unique items I was looking to buy.
My order arrived the week I had requested it and all the plants were in healthy condition and well-packaged. I was notified that one item I ordered, Panicum 'Northwind', was back-ordered and would arrive in a few weeks, but this was not a problem for me. All-in-all, I would definitely recommend Santa Rosa Gardens to anyone.
On April 17th, 2013, BlackDogKurt added the following:
I ordered several more plants in 2013 - Aquilegia canadensis, Buddleia davidii Black Knight, and Lobelia cardinalis. As with before, everything arrived on time and in perfect condition.
Company representative comment on May 5, 2009:
On May 5, 2009 12:26 PM, Santa Rosa Gardens responded with:
Thanks so much for the comments and for your business. Thanks also for understanding about the short delay with the Panicum grasses. Panicums are one of the last grasses out of dormancy for us and we don't like to ship until they are showing good growth.
|Positive ||chaser12 |
Fort Worth, TX
April 7, 2013
|I don't know if I have the words to describe everything that is good about Santa Rosa gardens.They give you the best in customer service.The plants are always delivered on time.The plants you receive are always packaged the correct way and always in great condition.Now for my own experience.I have only been gardening for a couple of years.But I have over 3000s.f.of new gardens.I have looked for something to take my mind off of things I have had to deal with for over thirty years.One day I took an interest in gardening and have spent almost all of my time researching gardening from A-Z.I used a couple of other nurseries with not so good results.Then I found Santa Rosa and I will never go any where else.I want to thank them for all you have done for me.Gardening has put the smile back on this old warriors face.
|Positive ||JonSchneider |
Fleming Island, FL (Zone 9b)
March 18, 2013
|great customer service and great products deserves recognition. Once again, SRG comes through with both. Their packaging methods is superior and I never lose soil as a result. Jude and SRG are well deserving of a top 30 spot!
Fleming Island, FL
|Positive ||Old_Gardener |
March 15, 2013
|Posted on March 9, 2013, updated March 15, 2013
Posted on November 2, 2012, updated March 9, 2013
Posted on October 12, 2012, updated November 2, 2012
Posted on October 4, 2012, updated October 12, 2012
Posted on July 1, 2012, updated October 4, 2012
I had come across Santa Rosa several times in the past while researching plants on the net but had never ordered from them as their prices seemed "too good to be true" (especially the end-of-season sale prices - wow!!). After recently coming across them again, I checked them out on Dave's and promptly placed an order for approximately 30 plants due to their great reputation here. Well, I could not possibly be happier!
Customer service has been absolutely wonderful (thank you, Jude, for all of your help and for your patience - you're terrific!!). They kept me informed on the status of my order, answered questions in a quick and friendly manner, and they shipped my order out promptly. Every single plant arrived healthy, robust and with a full, well-developed root system and each was sleeved in its own "sock" for added protection. Also, the shipping fee is amongst the lowest I have seen ($7.99 flat fee with optional 2-day or next-day air). Based on the price, the plants, the vast selection, the packaging, and the customer service, Santa Rosa is now one of only two nurseries that I will always check first when placing an order. Thank you, Santa Rosa, for the great service - you are truly a 5 star nursery!
On October 4th, 2012, Old_Gardener added the following:
I placed an autumn order and received it last week. Every plant has a robust root system and all looked great except for one Gaillardia who did not travel as well as its companions. I emailed Jude on arrival and was immediately offered a replacement. I requested a few days, however, to watch this particular plant. I am happy to say that I emailed Jude this evening cancelling the replacement as the Gaillardia has fully rebounded and now looks as good everyone else (healthy roots = healthy plants). I have already placed another order due to ship on Monday. Great plants at great prices coupled with quick, responsive customer service make SRG a gem of a nursery!
On October 12th, 2012, Old_Gardener added the following:
I received the next order and, as before, every plant looks great! The plants that I received two weeks ago have all transitioned well in my garden, are rapidly putting on size, and many are sending up buds. Santa Rosa is fantastic!!
On November 2nd, 2012, Old_Gardener added the following:
I placed another order earlier this week that arrived today. Although it is late in the season and I purchased sale plants, each and every plant looks fantastic - truly an exceptional delivery. I cannot recommend Santa Rosa highly enough - I will definitely place more orders with them in the future. Also, the plants I received 3 weeks ago have not only settled in, but they have grown considerably (doubled in size or more) and at least half are blooming! Thanks, Santa Rosa, for offering such healthy, robust plants at great prices and thank you, Jude, for always keeping me up to date on the status of my order and getting back to me so quickly whenever I have had a question.
On March 9th, 2013, Old_Gardener added the following:
I placed an order for 24 plants on 2/1 for early spring/March shipping. The plants were shipped last Monday or Tuesday (I received a ship notice on both days - perhaps it is due to there being 2 boxes shipped?) and I received them on Thursday. UPS left my boxes in the middle of a shared driveway (not at my house), the smaller box was upside down, and the plants in the smaller box appeared to have suffered a difficult ride (1 was even out of its pot). Thankfully, SRG had wrapped and packed the plants well and all 21 plants arrived green and moist. I did email Jude just in case the upended plants go into shock and she emailed me back immediately - thank you, Jude, you are fantastic - but, as of last night, they were all resting comfortably in the greenhouse.
I was notified on Tuesday (after shipping) that 3 of the 24 plants were on backorder (hence, receiving 21) and I only wish they had notified me prior to shipping so that I could have substituted similar cultivars that are in stock for the ones that were not ready yet. Still, a very positive review and I have already placed another order to fill in another section of garden.
Santa Rosa Garden has great prices, fantastic customer service (Jude is the best), and packaging that survives the perils of shipping. All of the plants that I have received have, without fail, been well-rooted and healthy. Truly 10 stars! Oh, and many of the perennials that I purchased late last year from SRG are already huge - no sleep, creep and leap for them! Again, a fantastic nursery to do business with!!
On March 15th, 2013, Old_Gardener added the following:
I received another order today. As always, everything was well-packed and the plants look great!
|Positive ||HumbertoD |
December 30, 2012
|Fantastic customer service.
Ordered three times from them and I am going to order more.
The plants are in 4 inch pots and they were all very healthy and they have the best shipping policy in the market. I always get my plants in less than 3 days (I leave in Atlanta).
They have a great selection of natives and I could only wish they expand the selection more.
This is a 5 star company!
|Positive ||nikkers390 |
Fort Myers, FL
November 13, 2012
|I ordered from their end of season sale. The prices were incredible!
I ordered plants just to see what they look like. I was impressed. They arrived as scheduled and were packed superbly.
There was an issue with a couple of the plants. I called and Jude gave me a credit as I requested. With my credit and a customer appeciation coupon, I ordered more plants. I was not disappointed. I would not hesitate to recommend them or to order from them again.
|Positive ||SoTX |
Karnes City, TX
October 28, 2012
|In more than 30 years of mail order plants, SRG is hands-down the all-time best I have seen. Plants, prices, packing, & service are superb.
|Positive ||Zone7B8A |
October 13, 2012
|I recently placed two orders during their end of season sale. Most were 4" pots for less than others charge for 2" pots. I hade one variegated plant that had reverted and they sent an immediate replacement. Service is fast and plants were perfect. They have 7.99 flat rate shipping unlike others where the shipping costs as much as the plants! I got two big boxes sent packed full of plants for 7.99 shipping and handling and they send you an e-mail when they've shipped. Their packing is as as good as or better than most also. Jude Groninger is awesome and answers any e-mails immediately.
|Positive ||Randy98745 |
October 12, 2012
|I found these guys on Dave's and figured I would give a try. I placed my order on Sunday night and the plants arrived onThursday with timely email notifications and at great prices. They have an excellent variety of ornamental grasses and perennials The packaging was perfect and the plants very healthy and a very generous size. I wouldl order from them again.
|Positive ||carolmo |
Olathe, KS (Zone 5a)
October 11, 2012
|Just received 15 sale plants. Wow! Best packaging I have ever seen. Beautiful plants. Received free gaura plant. Will order again.
|Positive ||shelbycountyal |
Lake Purdy, AL
October 5, 2012
|I ordered several plants from Santa Rosa Gardens at incredibly low prices at the end-of-season sale-not really expecting much at those prices. I spoke to Jude who was very courteous. She emailed the tracking number as soon as my package was dispatched. Within days I received beautiful, large plants that were in excellent condition, as they were very well packed. In addition to my order I received a beautiful new Gaura cultivar as a free gift! I have been mailordering plants for over 17 years and this is the best company I have ever dealt with.
|Positive ||juhur7 |
Anderson, IN (Zone 6b)
October 4, 2012
|Posted on September 13, 2012, updated October 4, 2012
Posted on June 28, 2012, updated September 13, 2012
Bought five plants,arrived in three days once shipped, plants all looked excellent.packing was excellent, good place to shop.
On September 13th, 2012, juhur7 added the following:
Bought some Delosperma cooperii ice plants for the rock garden,real nice plants, in great shape upon arrival ,and they came right on time to information. This company has nice plants and a great information process. This is my second order from them. I have no doubt I will again.
On October 4th, 2012, juhur7 added the following:
I placed a third time order with them,It all arrived quickly in good shape.All as good or better than the first time,with that, I am extremely pleased!!!
|Positive ||Ispahan |
Chicago, IL (Zone 6a)
October 4, 2012
|Amazing quality plants for the price. They have an excellent selection of sedums and ornamental grasses, all of which consistently arrive in perfect condition and healthy.
All plants I have ordered from Santa Rosa this year have settled in nicely, even with the extreme weather conditions (heat and drought).
Their spring and fall end-of-season sales are extraordinary bargains and cannot be beat by any other mail order nursery.
If only they would expand their selection of perennials to include more hardy geraniums and more unusual perennials, they would be a nearly perfect mail order nursery!
|Positive ||dlewisny |
September 30, 2012
|I gave SRG a try because they had so many good reviews. However, when I saw their prices, I felt it had to be too good to be true and they must send little seedlings. I was so surprised when my first order arrived. Great packing, and nice sized healthy plants. SRG is a great find and I am redoing the garden beds with much of their product. The 80% sale forced me to do that because I ordered so many plants! :)
Only 2 things I would have loved to see: Jack In The Pulpit and Yucca, this way I could just do one stop shopping. Their customer service rep, Jude is great to deal with and she answers your questions promptly.
As with any mail order company some plants just don't make it to your home in good shape, and I notified Jude and the replacements were sent, no questions asked. Now I now why they are one of the top companies on this web site!
|Positive ||samosa |
San Diego, CA
September 29, 2012
|I have ordered several times from Santa Rosa gardens. they always excel in quality of plants, packing, shipping and COST. I just ordered about 15+ plants from their year end sale. All of the plants were good size, healthy, well packed and shipped quickly. I have nothing but great things to say about Santa Rosa.My only suggestion is to add more rare plants/tropicals to their list, then I won't have to shop from 10 different places. I could just get most of my plants from Santa Rosa Gardens :-)
Shina , San diego
|Positive ||virginiarose |
Portsmouth, VA (Zone 8a)
September 27, 2012
|Posted on June 11, 2012, updated September 27, 2012
Posted on May 18, 2012, updated June 11, 2012
Posted on April 5, 2012, updated May 18, 2012
Got my order yesterday, Big healthy plants were still moist. Good packing also.
Company did send email and when shipped and they did arrive two days later. Also good Planting instructions.
Great job! I will do more business with SRG, also I was thrilled about the early bird discount. :)
On May 18th, 2012, virginiarose added the following:
Received another beautiful order from Santa Rosa, Could not resist the bargain bench. Great plants and customer service. Thank You. :)
On June 11th, 2012, virginiarose added the following:
Great sale, had to get 5 more Echinacea's! Smooth transaction, fast shipping, great packing, big healthy plants. I love this website, they never disappoint me!
I look forward to doing more business in future and would highly recommend them. :)
On September 27th, 2012, virginiarose added the following:
Love that 80% off sale and I got some painted ferns and a Coreopsis and foxglove. Great plants and packing as usual.
|Positive ||bluecolumbine |
September 27, 2012
|Great prices, fantastic customer service, well-established and healthy plants. They're my favorite place to order from!
When a plant died, they were very willing to replace it or give me a refund. I think very highly of them and will continue to buy most of my plants here.
|Positive ||SBounds2 |
Oklahoma City, OK (Zone 7a)
September 27, 2012
|I just received my first order from Santa Rosa Gardens, and I was blown away! The plants are large and healthy. The packaging is superb. The end-of-season prices were fantastic. Regular prices are very good, too, especially considering the size and quality of plants compared to other mail order companies. I've sworn off mail ordering plants several times in the past, but I'm so happy with the 47 plants I just received that I ordered 37 more. Santa Rosa Gardens is now my go-to mail order company.
|Positive ||plantgnome1 |
nowhere land, NY (Zone 6b)
August 18, 2012
|Posted on September 16, 2011, updated August 18, 2012
Posted on September 27, 2010, updated September 16, 2011
Posted on September 4, 2010, updated September 27, 2010
I have been ordering from S.R.G for several years now and they never disappoint. The have the most reasonable prices around and their plants always perform in my gardens. Rarely one doesn't make it and it is replaced immediately by them. I especially like their 2.99 sale at the end of the summer. The plants are larger and the prices can't be beat. You have to use this company.
On September 27th, 2010, plantgnome1 added the following:
Since my last rating, I have received several more orders and all were in excellent condition, packaged well, the soil was moist and all plants were tagged. Excellent service as I add plants to existing orders within days of shipping and they always come thru. Will continue to purchase from this company for my all my gardens.
I also ordered from a competitor, who shall remain nameless at this time, and received sub standard Phlox Panaculata, yellowing Filipendula, panicum grass with dried out soil as well as soil all over inside the box, my free mystery plants were in better shape in my order than the ones I paid for.
I will start using SRG more and the competitor much less.
On September 16th, 2011, plantgnome1 added the following:
Well its September again and S.R.G fall sale is on-I purchased as many plants as I could afford (and have room for) and added some right before shipping and they came thru again. I am refurbishing the gardens at my daughters house and needed to purchase many items, so this sale is perfect for me. Their customer service is the best, friendly helpful and they let me know when certain plants are not available in enough time to order something else in their place. This year-even with the hurricane, 99% of their plants did not even get damaged because of strong root systems.Yes some plants arrive small, but in my experience these plants caught up to the others within a month with proper planting and feeding (I plant all new arrivals with Biotone starter). I never received a dead plant from them yet. I read the few negatives and some people really complain about everything-I guess you can't make 100% of the people happy all the time. Oh well, more plants for me!
On August 18th, 2012, plantgnome1 added the following:
Still one of my favorite companies for me and I order from several different companies every year. They make good on any plant that doesn't survive. Now shipping is a flat rate which is another plus. Still helping out my daughter with her gardens as the prior owners let everything go for about 4 years. This has turned into a monumental task and as I clear each space, I order from SRG as their prices are reasonable especially during their early sale this year. Yes lately, some of the plants are arriving quite small, but mostly they survive. You can't beat their ornamental grasses for price or health. Each online site I shop on have their specialties-this one really excels in the grasses. Will continue to give them my business.
|Positive ||etnredclay |
Spring City, TN
July 19, 2012
|Posted on July 11, 2012, updated July 19, 2012
Santa Rosa was recommended to me on the Coneflower forum -- bonus, there was a clearance sale going on for coneflowers. I ordered 8 different ones. When they arrived, some had flowers on them, an unexpected surprise. Superlative packaging, not a single broken leaf or stem, soil in pots, everything neat and orderly and lush. Their flat-rate shipping is fabulous... and encouraged me to keep adding to my order. Sneaky.
The plants are nice, not fabulous, but I didn't expect fabulous for 4 bucks. However I tapped one out of its little pot and saw lovely root structures. They were a bit dry --- NOT their fault as we've had terribly hot weather lately -- and they weren't completely parched. So I'm giving them a nice bottom drink of Super Thrive and have the bed ready to plant tomorrow.
I am VERY happy with my first order from Santa Rosa. So much so that I went back and placed an order for 15 ornamental grasses.
On July 19th, 2012, etnredclay added the following:
Second order from them was also wonderful. Packaging is the best I've ever seen, each potted plant was secured in a mesh sock and then wrapped in a huge amount of brown paper. Not a speck of soil out of place. Not a crushed leaf. Of the 15 ornamental grasses I ordered (3 of 5 kinds), 12 of them were spectacular, and 3 of them were OK to look at. Then I tapped the 3 out of their pots -- huge root systems. I'm very happy with my order. They get a bottom drink of SuperThrive tonight and planted in groups tomorrow on my empty terraces.
THANKS, SantaRosa. If I can figure out how to leave a second positive for my second order, I'll do it.
|Negative ||echinaceamaniac |
(Clint) Medina, TN (Zone 7b)
July 16, 2012
|I ordered Coreopsis 'Cosmic Eye.' They have sent it twice and I still don't have the correct plant. I don't like leaving negative feedback, but they seem to have a problem getting the correct plants sent out. Also, the other plants I received from them this year were tiny. Example: Hydrangea 'Zebra' - It was 3 inches tall and cost $9.99. It died and there was nothing I could do to save it. It was just a tiny cutting!
|Positive ||Sam1999 |
Ann Arbor, MI
July 7, 2012
|As another reviewer said their prices seem too good to be true, especially the sales.....what great deals. The plants were bigger than I expected for the price. I placed 3 or 4 orders this year (probably around 100 plants total) and even with this extremely hot weather we are having here everything is doing well. Will definitely order again.
|Positive ||spittingkitten |
June 25, 2012
|I received another order from Santa Rosa Gardens. One of the plants wasn't doing well when it arrived and before the weekend was over, didn't look like it would live. On Monday, I called Customer Service, the plant was mailed out the next day and arrived before the week was out, happy and healthy. I have ordered several times from Santa Rosa. This is the first time I have ever had a problem with anything I received from Santa Rosa and I couldn't ask for a easier recovery from a problem. Other online plant vendors should take a lesson from them in customer service, packaging and quality of plants. Keep up the good work, Santa Rosa. A very happy customer!
|Positive ||norcal_garden |
San Jose, CA
June 22, 2012
|I am very pleased with my plants from Santa Rosa Gardens.
All plants I purchased were healthy and beautiful. They all were carefully packed too.
My favorite this time was Lavender Provence.
The quality of plants were excellent and prices were great! I will definitely be ordering from them again.
|Positive ||linette2001 |
Gainesville, FL (Zone 8b)
June 22, 2012
|Posted on June 18, 2011, updated June 22, 2012
I was really pleased with the quality of the plants I received. I ordered 4 echinacea and they were out of one so sent me two in it's place! They were very large and healthy and one was blooming. The packaging was excellent. Will definitely buy from again.
On June 22nd, 2012, linette2001 added the following:
Just received my second order today. Ordered hellebores, echinacea, and phlox. Plants are very healthy and nice-sized. Packaging was excellent.
|Positive ||pollyk |
Hannibal, NY (Zone 6a)
June 17, 2012
|I have ordered for my nursery from Emerald Coast Growers over the years, always satisfied. This year I noticed they had teamed up with Terra Nova! How wonderful for us nursery people.
I also have gardens of my own, and needed some new plants for those gardens, and I saw the rave reviews for Santa Rosa. Then I noticed it seemed Santa Rosa and Emerald Coast carried the same plants.
Surprise, they are owned by the same person, Paul Babikow (co-owner). I have spoken with Mr. Babikow personally years past, and a more helpful person can not be found. So I knew Santa Rosa would be good.
And I was right. My order was just fantastic. Beautiful plants, wonderful packing, delivery right on time. The best!
I honestly do not know how they can sell plants for the prices they do.
|Positive ||geegata |
June 17, 2012
|I am so pleased with buying my plants from Santa Rose Gardens. They are by far the best online nursery on the internet. After my first purchase just to try them out, I have been a repeat customer.
Their plants arrived in large 4" pots, the quality of their plants are excellent, and they ship ASAP and mean it!! They also take care in packing and wrapping their plants so they arrive undamaged. Love this company and will buy only from them.
Joann, Fremont, CA
|Positive ||pattygreengenes |
June 15, 2012
|Posted on April 30, 2012, updated June 15, 2012
Posted on June 26, 2011, updated April 30, 2012
I ordered from them for the first time recently, just a few sale items. Shipping was timely (I live on the East Coast) and the plants were well packaged and of good size for the price. Will order from them in again the future.
On April 30th, 2012, pattygreengenes added the following:
Received my 2012 order last week. Carefully packaged as usual. They confirm your order and keep you up to date on the shipping status. An excellent company. The morning glory I ordered, though, was infested with whitefly and I think I will have to dump it.
On June 15th, 2012, pattygreengenes added the following:
Ordered another 10 or so plants. Santa Rosa and Lazy SS are my to two favorite sources. The plants I received are healthy, well packed and the shipping was very fast considering it had to cross the entire country. Love these guys - deserve their top 5 status.
Also, the morning glory has recovered now that it is outside and is blooming.
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