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| Tennessee Wholesale Nursery (D & T Wholesale Nursery) Mailing Address:
HCR 77 Box B-1
Altamont, Tennessee 37301 (United States) Phone: 1-866-526-4527
Fax: (931) 692-4252
» E-Mail them
» Visit their website
| Recent reviews:
| Past month | Past 6 Months | Past 12 Months |  Positive | 0 | 0 | 1 |  Neutral | 0 | 0 | 7 |  Negative | 0 | 2 | 3 |
| This company is affiliated with 3 companies:This company offers a variety of plants.Other helpful information: |
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| Company Comment, posted on January 10, 2008: |
We are Tennessee Wholesale Nursery (A division of D&T Wholesale Nursery).We have shipped plants to over 1600 industry companies,so when this website was brought to my attention,8 negatives out of 1600 customers is awesome.Most of the negative I have thoroughly researched and noticed the majority of the negative feedback parties are not in the nursery business at all.We are wholesale to the trade.Most business to business relationships are resolved in a good manner,simply following a policy.Our online policy can be examined at http://www.tnnursery.net .None of the negative responce individual's returned or refused the damaged or un-acceptable products back for a refund or replacement.We are strickly wholesale to the trade and 7 of the negatives are from individuals are not licensed by their state department of agriculture to even buy wholesale.I have contacted a few customers asking for some good feedback to neutralize the negatives,3 of my customers registered for an account and could not find how to get to the "watchdog section" to give us proper feedback.I registered each and posted their comments for them.The rest mastered your site well enough to do it themselves.
Tammy Sons
Tammy Sons
http://www.tnnursery.net
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| Feedback History and Summary |
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Comments:
| Rating | Author | Content |
| Negative | beneiben
Baltimore, MD
(1 review)
November 18, 2009 | Posted on November 18, 2009, updated November 18, 2009
We ordered two species from TN nursery and only recieved one of those. The blueberries we recieved were shipped poorly and in poor condition. Too poor to be used in our installation so we promptly returned the plant material as per TN's posted return policy. I emailed the company, after them not answering the phone, and they emailed back that they would not refund our money because we didnt follow the return policy. (which we did completely) They had no response on our inquiry about the missing half of the order. We tried several times by phone and email to contact them further and never recieved a response. We are disputing the charge with our credit card company now. Also the charge showed up as Sons Logging and Nursery which is not one of their names i have seen before. Will not purchase from them again. Be warned! In my opinion they are a scam.
On November 18th, 2009, beneiben added the following:
In response to TN's response above pertaining to the negative comments coming from folks who are not approved to purchase wholesale: I took the liberty of copying and pasting the first listing from your FAQ page:
"Q: Can anyone order?
A: As long as you meet our minimum order of $250.00 and our minimum order quantities per plant,we welcome your orders and will be happy to sell to you wholesale."
When I originally called to place my order (was directed to place it online) I was told that our tax ID number was not needed to place an order. | | Negative | NativeNursery
Lawrence, KS
(1 review)
October 22, 2009 | Our company has been in the native plant prodcution industry for 20+ years. We are experts in native plant production. We orderd Willow Live Stakes once from TN Nursery which we recieved, they were not high quality however acceptable. At that time we required a reciept from TN for financial purposes, it took weeks of calling and to finally get a reciept from them.
We made the mistake of going to them to order some bare root native plants for a shortage on a project. This time however they shipped us the wrong species, horribly packaged. We left several messages with whomever answered the phone and never was responded to, finally Lisa replied to an email inquiry, informing us they shipped us someone elses plants and they would immidiately send us replacements. To help them I emailed the photos of the correct species we had on hand.
This was fine, these things happen. However the replacements were shipped over a hot August weekend and the plants arrived again poorly packaged, and starting to rot. Again they were the incorrect species. We called and spoke with someone and also left a message stating that we need to return the matierials (per the instructions on the website). We also emailed them twice..no response. We kept calling and strangely our calls at that point kept getting disconnected before the answering machine would pick up. We eventually filed a credit card dispute, when that hit their bank account they fially called us. They rebuted our disputed claim with FORGED DOCUMENTS, they copied a signature off of our purchase order and pasted it to one of their documents. Unfortunately we had to use a lawyer to get our money returned. This company is very shady, do not be decieved by their huge selection on their website. They dont even know how to identify what they are selling. We are a very reputable business and make mistakes but buying from TN NURSERY, TENNESEE NURSERY or WHOLESALE NATIVE PLANTS is a mistake we will never make again!
| | Negative | duckweed1
Apollo, PA
(1 review)
May 25, 2009 | Paid for large volume of bare root native shrubs. Company sent half of the order. They arrived as unrooted cuttings. 90 % of them were dead on arrival. I ordered bare root plants. The other half, according to TN Nurseries were quaranteened due to disease. I paid for my whole order in full as required by them. They still owe me the refund for the plants I paid for that they claim were diseased. It has been a year now and no refund. They will not return my calls. We have been seriously ripped off by this company and we are pursuing legal action against them. I would warn anyone from purchasing any amount of material from this company. | | Positive | City_Sylvia
Dallas, TX
(4 reviews)
March 20, 2009 | My expierence with the company was excellant! I got first hand service from the owner Ms Tammy . The Ferns I received from her was freshly dug and very generous in size.
I received shipments exactly as she told me they would arrive. Tammy was very helpful to me, I spoke with her everyday concerning the variety of Ferns I would like to purchase. She was very beneficial to me in being able to choose the proper selection for my customers. Never have I had anyone to take the time with me that she did and I will forever be a customer of TNNURSERY.
L. Sylvia Butler
Hostas @ Sissinghurst | | Neutral | JenBartGarden
Missoula, MT
(1 review)
March 19, 2009 | As a small retail nursery in Montana, my profit grows and shrinks with price I pay for my wholesale nursery products. That's why I was happy to find out that TN Nursery's price guarantee isn't just words - it's something they live by. If I find a lower price somewhere else, I go straight to Tammy and she beats that price every time. To me, that shows a company that cares about their customers.
Note from the Garden Watchdog editors:It is the stated policy of the Garden Watchdog that companies can NOT pose as customers in submitting customer feedback to inflate their own rating. The rating, originally positive, was changed from positive to neutral so that it would not affect the overall rating given by customers. | | Neutral | DougSolo
York, ME
(1 review)
March 19, 2009 | It doesn't matter how big your order is - TN Nursery treats you with respect. In the past, I've ordered large quantities, but with the current economic situation, I've found myself cutting back. Even though I'm not spending as much with them, TN still treats me the way they always have. When things get better, I WILL order as much as I used to.
Note from the Garden Watchdog editors:It is the stated policy of the Garden Watchdog that companies can NOT pose as customers in submitting customer feedback to inflate their own rating. The rating, originally positive, was changed from positive to neutral so that it would not affect the overall rating given by customers.
| | Neutral | rootsofnancy
Los Angeles, CA
(1 review)
March 19, 2009 | As a family-owned business, I understand how it is when customers aren't satisfied. I've had customers who bring a plant back for one reason or another and want MORE than they paid in return. Some people simply will never be happy, no matter what. Tammy knows this, and still does all she can to make people happy - including me. TN Nursery has always met my expectations for quality products.
When I order 250 Canadian Hemlocks, I don't have to worry about their condition when I get them, because I already know they'll be healthy and ready to sell to MY customers.
Note from the Garden Watchdog editors:It is the stated policy of the Garden Watchdog that companies can NOT pose as customers in submitting customer feedback to inflate their own rating. The rating, originally positive, was changed from positive to neutral so that it would not affect the overall rating given by customers.
| | Neutral | GTAJay
Toronto
Canada
(1 review)
March 19, 2009 | Even with the exchange rate, I get the best trees and shrubs from across the border in Tennessee. Tammy and her nursery staff send me the best trees, which means they are ALL alive when I get them - which is more than I can say for some of my local nurseries.
My customers ask me all the time how it is that I have such great trees with vibrant colour. I tell them I have a 'top-secret' source for trees. But its really no secret, TN Nursery has the best trees.
Note from the Garden Watchdog editors:It is the stated policy of the Garden Watchdog that companies can NOT pose as customers in submitting customer feedback to inflate their own rating. The rating, originally positive, was changed from positive to neutral so that it would not affect the overall rating given by customers. | | Neutral | BronteBlackmon
Wallace, NC
(1 review)
March 19, 2009 | This nursery gave us everything we asked for: quality products, amazing service (before AND after our purchase). I highly recommend them for anybody who is qualified to buy wholesale trees and shrubs.
On the rare occasion that my order was off (I was missing three trees once) Tammy WILL fix the problem. She treats customers like family, and in return, I keep going back for trees.
Note from the Garden Watchdog editors:It is the stated policy of the Garden Watchdog that companies can NOT pose as customers in submitting customer feedback to inflate their own rating. The rating, originally positive, was changed from positive to neutral so that it would not affect the overall rating given by customers. | | Neutral | YvonneBarc
Leesburg, VA
(1 review)
March 16, 2009 | In the past, we would buy trees wholesale from several vendors each season - trying to get the best price price, service, etc. It would drive us crazy trying to match up the products we needed to the nursery that could offer the product at the lowest price.
We had used TN Nursery on a few occasions (we know them as TN Nursery, but we know they are D&T as well) and never had a problem with them, but never thought of using them as a single source for our products until one day we got screwed by a DIFFERENT wholesale nursery - 75% of our order arrived DOA. The nursery refused to do anything to rectify the situation.
We called TN/D&T out of frustration and Tammy and her team were ready to do anything it took to get us the replacement products we needed.
We had a new shipment in under two weeks and our business never missed a beat. We don't use the 'other' nursery anymore. In fact, we don't use ANY other nursery except TN Nursery/D & T.
Note from the Garden Watchdog editors:It is the stated policy of the Garden Watchdog that companies can NOT pose as customers in submitting customer feedback to inflate their own rating. The rating, originally positive, was changed from positive to neutral so that it would not affect the overall rating given by customers.
| | Neutral | archidave73
Smithfield, NC
(1 review)
March 16, 2009 | I started a small retail nursery business last year and needed a supplier for my trees, plants and bushes. D & T Nursery was recommended to me offline by another local nursery, so I gave D & T a try. From the day I faxed my request for a quote to them, I felt like the only customer they had. Tammy made time to get to know my business because I was very new at this (still am). She asked tons of questions and seemed to really care about any concerns I had.
Tammy made suggestions about products to buy and sell and I don't think I would have had a good first year in business if it weren't for her. She's not just a nice person, she's smart and, from my dealings at least, honest.
You'd be hard-pressed to find another wholesale nursery that can offer the price, selection and service that D & T did.
Note from the Garden Watchdog editors:It is the stated policy of the Garden Watchdog that companies can NOT pose as customers in submitting customer feedback to inflate their own rating. The rating, originally positive, was changed from positive to neutral so that it would not affect the overall rating given by customers.
| | Negative | drdagogo
(1 review)
January 23, 2009 | We are a nursery in Oregon, with 20 years of plant experience; we are a qualified customer, based on D&T requirements.
We made a mail order/FAX purchase from Tenn Wholesale Nursery, or whatever they call themselves, with expedited shipping. D&T executed bait and switch, as well as failure to ship. They offered bare root plants on their website, but when they FAX'ed the confirmation, they had changed ALL plants to a larger, more expensive size. They turned a $400 order into a $2000 order, with the stoke of a pen. We immediately reduced the size of the order considerably, because the larger plants were represented to dividable. The order was made based on their representation that they would ship the material in time to meet our customer need. The material was not shipped, and repeated phone calls were neither answered, nor were messages returned. Eventually, after Christmas, we made contact, asking for the shipping tracking number, and agreeing to pay for over night shipping. One of the plant types arrived, but the size was not as represented. They refused to accept any more calls, and told me not to call again (to the 800 toll free number). Reading the fine print, a customer is permitted to return material within ONE DAY of receipt. We packed the material into the original box, and returned it via priority mail. It was eventually refused by D&T, and returned to us today, after about 3 weeks.
We began a credit card dispute, certifying the facts to credit card issuer. A credit for the entire purchase has been received from the charge card company. There has been no communication from D&T, or its aliases.
D&T said they were closed for a week, because of a flood due to heavy rain. We checked the weather for the subject week, and found that less than one inch of rain fell in that location during the entire week.
We will never place another order with Tennessee Wholesale Nursery, D&T, or other names used by this organization. Google the owners for other interesting information. I urge others to carefully review the business practices of these people before considering purchases. | | Negative | ottlandscaping
Toms River, NJ
(1 review)
January 8, 2009 | i'm not sure what relationship "daves garden" has to tn. wholesale nursery....but...i'm an hosest business man for 30 years and have never been so violated (robbed and lied too) as i was when doing business with tn. wholesale nursery. from the beginning, i realized that they rarely answer the phones, lie about everything, and they never return calls. on 6/22/06 i paid for my order, in full. i was told to make the check payable to "tn nursery company". i sent almost $8000 for an order i never received. tammy sons lied about the delivery date, lied about loosing my order, lied about doing business with princeton nurseries in new jersey, and lied when she says that i requested my order to be "root dug" in a drought. the truth is that when they failed to deliver my order (three times) i asked for my money back. the next day i received a fax telling me that they had "root dug" a portion of my plants and therefore refuse to refund any of my money. if they did in fact root prune anything, which i doubt, they did it unilaterally and only AFTER I ASKED FOR MY MONEY BACK. further, if you check the weather conditions for the the month of july '06 you will see that there was a terrible drought....no one in their right mind would root prune or dig trees in a terrible drought and then ship from tennessee to new jersey. bottom line is that this company will take your money and not deliver the goods....they will lie to your face and do everything except what they promise. do youselves a favor and stay away from this company. | | Negative | growild
Fairview, TN
(1 review)
October 9, 2008 | I own an all native plant nursery and have received several orders from D & T since 2004. In spring 2007 we decided that we could no longer 'afford' to do business with them. We have never received all of our order and most were marked incorrectly (all with common names and still wrong). In the past, we decided that the plants received (although not what we ordered) were still sellable and the plants we never got we wrote off as what we did get was so cheap it was justified. In 2007 we placed a substantial order, pre-paid and still to this date have not received all the items ordered. Our 1'-2' Redbuds were 6"-8" and we never received several hundred perennials that were paid for. That was more than I could 'justify'. Phone calls and faxes are not returned or replied to. I guess you get what you pay for! | | Positive | stebo
Bladenboro, NC
(1 review)
January 14, 2008 | I own and operate a Garden Center & Nursery in SE North Carolina. I would like to recommend D&T Nursery to any one needing great plants at reasonable prices. I placed several orders with them starting in Jan. 2007 consisting of several hundred plants each order. The plants were always fresh dug and in most cases larger than described on their web-site. The only problem I ever had was on one order of several hundred Dogwood trees I was shorted 50 trees. I called Tammy as soon as I found out, she said she was sorry, her employees probably made a mistake, and asked if everything else was OK. With-in 3 days I received 50 more trees. Call me if you have any questions.
W.Steve Burney 910-876-7200
Burneyfarms@embarqmail.com | | Negative | fernwoodfarm
Batavia, NY
(1 review)
January 14, 2008 | We the Genesee Co. SWCD are relatively new customers of TN Nursery and there are few businesses in this day and age that run smoothly all the time! With all the new technology that we depend on today, to do much more than we could possibly do on our own, in the same amount of time, the technology fails us, just as people are not perfect. It is my responsibility to follow up with any important matters and I still need to physically speak to the people I do business with. Doing business with TN isn’t any different. Issues I’ve had with TN have been made right with no cost or loss to us. They have been very willing to correct any problems. People must remember that the customers are part of a businesses success and you must be willing to work with them. Unfortunately for any business, operation or agency they are only as good as the weakest member. I’ve seen many times when an employee can harm a name. TN has been willing to work with me and the quality of stock has been just fine! It takes effort on both sides. Too many times today with all the great communication devices we have available, people communicate less and expect more! My motto is, never assume all is alright! I believe TN Nursery is a very good quality business. Just do your part as the customer!
On May 2nd, 2008, fernwoodfarm changed the rating from positive to neutral and added the following:
Update as of May, 2008: It is important to follow this comment up with TN Nursery or D&T Nursery which other nursery’s say has “raised a red flag”. I would like to know what the public thinks of this. I’ll post it as a list of dates & what was done except for many repetitive calls, faxes and emails that have not been returned.
12/10/07- I order plants for the District program on TN Nursery website with a credit card, asking for confirmation. I also sent an email with questions about ordering & designating a ship date.
12/11/07- I email request for ship date of April 14th,08. (Last year order was received in January, we do not have storage, order was return and nursery sent it later)
12/12/07- Receive email from TN Nursery stating credit card servers are down and they will hold our order for 5 days awaiting payment by check to confirm order.
1/3/08- I emailed order for more plants, still requesting order confirmation and April 14th ship date, and ask when will they submit charge to credit card.
1/8/08- I emailed that we have not heard from them, please confirm order with additional plants.
1/9/08- I print out order confirmation from TN Nursery website using credit card. FAX Susan copy of order from website. Receive email from TN Nursery requesting a posting on Dave’s garden Page.
1/10/08- Called Susan to write shipping date on invoice. I email statement from Dave’s Garden Page to TN Nursery. Receive email from Tammy saying “Thank you and God Bless”.
1/22/08- I called TN Nursery asking why credit card hasn’t been charged, receptionist stated our card was no good, although they were having computer problems, and she said we must send a check for the whole amount to confirm the order. Our receptionist calls credit card service they said TN Nursery was typing in the wrong numbers switching 01 and 10. This was causing our card to fail.
1/23/08-I called Susan to report wrong numbers being entered on expiration date. (Credit card was charged by TN Nursery for $905.54 and no notice sent to us that it had gone through)(-$905.54
1/24/08- We send check for $905.54 to TN Nursery for order.
2/4/08- TN Nursery cashed our $905.54 check for order. (-$905.54)
2/12/08- Our receptionist checks with credit card company and no credit from TN Nursery yet. She files a dispute for the credit charge as we paid by check that TN Nursery cashed on 2/4/08.
2/22/08- TN Nursery credits $905.54 to our credit card account. (+$905.54)
3/10/08- Visa card service notified us of tempoaray credit for $905.54.
3/18/08- We received half of our order very early from TN Nursery, approximately $374.27 worth, and still short the other half about $531.27 worth.
3/20/08- Spoke with Gloria to verify order to be shipped on April 14th and verify email address. I was told by her “they shipped the plants early because the boss said they were breaking dormancy”. I told her again we didn’t have any storage for them. She said she tried to call several times and even tried to email me. I never received either.
3/25/08 Our receptionist faxed copies of our credit & bank statements and invoice to Visa card services.
4/14/08- I call TN Nursery to confirm order being shipped. Receptionist says” they’re packing it”. I later call again to order more plants and are told TN Nursery is not processing order and that we owe them $905.54 before they will ship the order. I am told if we send another check for the full amount they will ship our order out in ten days.
4/15/08-On request to contact Tammy or Dennis the receptionist gives me Tammy’s email address (dennis@tnnursery.com) which was returned undeliverable, email account does not exist. I called the receptionist and read bank and credit statements with amounts and dates, and the phone is cut off to busy signal. I received a FAX from the receptionist stating the Tammy said “we stopped our credit card payment after they credited our account which negated the check that was cash”. I try contacting TN Nursery through all communications (2-office phones, 1 cell phone, email and FAX) with only answering machine messages and/or no response from all. I Fax TN Nursery with copies of our credit & bank statements with Credit card representative name, toll free telephone number and case number for Tammy to call and to show why we believe they are wrong and ask them to FAX us their statements to show why they believe we are wrong.
4/16/08 I email TNLA requesting any assistance to get back to business.
Since 4/15/08 we have not been contacted by TN Nursery (D&T Wholesale Nursery, Tennessee Wholesale Nursery) and in four months of communications I have spoken with a Susan, Darcy, Gloria, Lisa and Jackie, and never been allowed to speak directly with Tammy or Dennis (no last name). How do I convince TN Nursery to show us their documents and proceed to clear this up? Is their silence an admission of guilt? Not good business practice no matter how many customers they have around the world.
On November 17th, 2008, fernwoodfarm changed the rating from neutral to negative and added the following:
I've changed my rating to a big NEGATIVE for this nursery. It has been one year and over this time even two contacts from the Tennessee Better Business Bureau couldn't get a paper trail response from Tammy Dennis. That is because they had no paper trail (proof). We supplied Tammy with copies of all our statements, even the credit company tried to contact Tammy. Tammy flat out refused to provide one piece of evidence to her claim, because she had none. People like Tammy are doing business all over our country and riping people off and getting away with it, without even blinking an eye. Except this was TAX PAYERS money that Tammy kept, that is wrong! If you are doing business with this company everything may be fine for now, but just wait until they don't deliver the goods as you paid for. You will get nothing from them and they don't even need to prove it! Letting companys do business like this only adds to the problems in our country. Tammy get it straight for once, it isn't just about you! | | Positive | srclean
Milton, FL
(1 review)
January 10, 2008 | I have always received first class treatment from Tammy and her staff. Very good quality material and exceptional service. If there is a problem with any of the plants, they make up for it and more. I would highly recommend this wholesaler.
John Tonkin
Green-Up Santa Rosa
Milton, Florida | | Neutral | lisaanderson
Altamont, TN
(1 review)
January 10, 2008 | Tammy has helped my small nursery for 13 years decide what to promote and what sells best.She has wonderful plants,is very honest and she knows the nursery industry inside and out.I am in this industry and I buy from other folks diffrent items other than what she sells,and noone will give you better customer service than she does.A= on Tennessee Wholesale Nursery
Lisa Anderson
Anderson's Perennials
Tennessee
Note from the Garden Watchdog editors:This user logged in from the same IP address as the company representative.
It is the stated policy of the Watchdog that companies cannot create multiple usernames and pose as customers to inflate their own rating. The rating was changed from positive to neutral so that it would not affect the overall rating given by customers. | | Positive | mtcal
Belleville, MI
(1 review)
January 10, 2008 | I ordered over 500 trees and plants from Tennesee Wholesale Nursery in the fall of 2007 for the landscaping around our new church building. I could not be more happy with the quality of the trees and plants. Their customer service was great. I was able to talk to someone whenever I called with questions. They worked with me on a delivery date and the order arrived right on time. The price was the lowest I could find and saved our church thousands of dollars. I will definitely do business with this company again and also recommend them to anyone I know. | | Neutral | dwalker
Nashville, TN
(2 reviews)
January 9, 2008 | WE RECEIVED BLUEBERY PLANTS,FRUIT TREES AND OTHER ITEMS FROM TENNESSEE WHOLESALE NURSERY.TN NURSERY HAS EXCELLENT PRODUCTS,EXCELLENT CUSTOMER SERVICE AND WE WILL NOT BUY FROM ANYONE ELSE.CALL ME IF YOU HAVE ANY QUESTIONS ABOUT THE QUALITY OR COMPETITION.
DAVE WALKER
BLUE HEAVEN FARMS
EAST TENNESSEE
731-307-7370
Note from the Garden Watchdog editors:This user logged in from the same IP address as "sharkyflowers" (see previous review.)
It is the stated policy of the Watchdog that companies cannot create multiple usernames and pose as customers to inflate their own rating. The rating was changed from positive to neutral so that it would not affect the overall rating given by customers. | | Neutral | sharkyflowers
Altamont, TN
(1 review)
January 9, 2008 | The plant we purchased we nice and large sized.These folks have only treated us with good customer service and excellent wholesale prices.
R. Johnson
Exotic Perennial Gardens
On January 10th, 2008, sharkyflowers added the following:
This was supposted to say "the plants we purchased were nice and large.
Note from the Garden Watchdog editors:This user registered with an email address associated with quick-growing-trees.com, a company whose address leads back to Tennessee Wholesale Nursery. After posting this feedback, they then logged in from the same IP address as "dwalker" (see next review.)
It is the stated policy of the Watchdog that companies cannot create multiple usernames and pose as customers to inflate their own rating. The rating was changed from positive to neutral so that it would not affect the overall rating given by customers. | | Negative | randylo
Athens, TN
(1 review)
November 26, 2007 | they used what I call bait and switch. They had 2" caliper flowering dogwoods on sale for 45.00. I ordered some trees and when I got the invoice, they said they were out of the sale trees and substituted the higher price trees. I happened to be talking to them at the same time. I will not be doing business with them at all. | | Negative | Marc11
Wheeling, WV
(1 review)
September 10, 2007 | Never buy anything from this company. I ordered 60 prairiefire crabapple trees that were supposed to be 6 to 8 feet tall with 1-inch diameter or greater trunks. What I got were trees less than half that size, of the wrong species, that were all dead. When I tried to complain the lady who answered the phone told me I was "a pain" and hung up on me. They refused to refund my money and won't even answer my phone calls or e-mails. I can't believe a company this bad can stay in business. | | Negative | plantlady98
Hebron, IL
(1 review)
April 13, 2007 | ATTENTION::: EVERYONE PLEASE READ: Buy from someone that receives a positive rating. This Company delays shipping. Have zero customer service. Will not allow returns no matter what (even tho problem was their fault). Charge your Credit Card immediately. Ship on their schedule even if it is 85 where you are. Zero packing in reused boxes which UPS crunch.
Take advice from a very experienced gardener buy from someone else. | | Negative | allberry
Seoul
South Korea
(1 review)
November 8, 2006 | I bought 900 blueberry plants from Tennessee Wholesale Nursery.
1. Most of them were dead(3 months were taken for delivery. The roots were already rotten when they arrived)
2. All varieties were mixed(No names on each box)
3. No Phytosanitary Certificate was found
(I myself contacted APHIS to ask for reissuance of the PC)
4. They were running 3 different websites where the prices were all different but Why...???
http://www.tnnursery.net
http://www.tennesseewholesalenursery.com
http://www.dntnursery.com
Never buy any plants from them.
I would have never bought anything from this nursery if I have found this website before I bought.
Their service is zero.
| | Negative | pattycats
Jackson, OH
(1 review)
September 28, 2006 | I do not like to report negative experiences, but if this has happened to others, maybe it is best to get the word out. We were a first time customer. Before placing the orders, I was assured that they were a good company. And any complaints would be taken care of. They have a very nice website that states their concern for their products and customer satisfaction. So several orders were placed. The orders were either shorted or poor quality. Contacted the nursery mainly by E-mail, as calls were not returned. Received only periodic e-mail replies. I stopped trying to contact them. Don't know if it was ever resolved. It wouln't matter now, as an element of "trust" has been broken.
| | Neutral | sons
Altamont, TN
(1 review)
May 22, 2006 | I HAVE ORDERED PLANTS FORM TENNESSEE WHOLESALE FOR 14 YEARS.THEY HAVE ALWAYS DONE ME RIGHT.GOOD QUALITY PLANTS TOO.
Note from the Garden Watchdog editors:It is the stated policy of the Watchdog that companies cannot pose as customers to inflate their own rating. The rating was changed from positive to neutral so that it would not affect the overall rating given by customers.
| | Negative | garden_snake72
Beverly Hills, CA
(1 review)
November 9, 2004 | We bought some plants from Tennessee Wholesale Nursery on ebay (ebay user id: tennesseewholesale_692). This nursery sent me some 12" sticks when I ordered "5-6 foot trees". I was sent a rude email when I contacted them to resolve the problem. I will not do business with them ever again! | | Negative | harve9
Newtown, CT
(1 review)
September 19, 2004 | My first order from M&T arrived seriously shorted. They did send me a replacement order, it it arrived during the hottest days of last June, poorly packaged, and all DOA. They refused to make my order whole. I have been told that this year, in order to save expenses, they let go their local help and hired less expensives latino workers. That's worse than exporting jobs overseas. |
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