The scoop on 'Sand Mountain Herbs'

Thank you, Larry Chandler of Sand Mountain Herbs, for your promptness on sending my seeds. I thought wow that was fast!!!!

Editor's Note: The comments posted by "Ground_Nut" and "martry" were posted from the same computer. It is the policy of the Watchdog that users cannot create multiple identities in order to inflate a company's rating, nor can a company pose as its own customer in order to leave feedback. This rating was changed to neutral so that it would not affect the overall rating given by customers.

I found this company on the web while searching for chia seed. They didn't have any of those listed but sure had a list of other interesting seeds and very reasonably priced. I ordered several pkts. of different seed. They didn't blister their feet getting them to me, but the seed I wanted arrived in time for planting. However, I did order early, it pays to check when the seed you desire are to be planted and order a couple months early.

I will continue to order from them and I highly recommend them for their medicinal herbs, they have the most listed at the best price of all the others I've experienced.

Not great at communication... I had to beg and plead for an order confirmation, instead of just the paypal receipt. However, since the reply came from his son (webmaster), I realized that the proprietor probably isn't a high-tech type.

Anyway. The order arrived quickly with very generous amounts of seeds.

Extra positive: I'd forgotten that I'd ordered a few seeds from him last year but never got around to trying to grow them. Thought I'd try them and see if they'd still sprout.
Sure enough, they're going like gangbusters.

Fast service, generous seeds, fast refund on unavailable items, and germanation hints. Plus- hard to find seeds. Thanks c.

I placed an order with this company based on the Garden Watchdog ratings.
I just received my order and there is a very generous amount in the packets. The site gives a minimum amount I suppose, because the seed amount I got was a lot over the amount on the site.
I would suggest getting your order in a few weeks before you intend to sow seed, though. It seems like they are rather slow compared to other companies I have dealt with.
But I don't fault them for that, just make sure you allow yourself the extra time to get them and don't wait until the last minute.
They had a good variety of things to offer also. I got some new things I couldn't find in other catalogs.

Prices are good, amount of seed is very generous and they have hard to find seeds but I didn't get great germination results with all the seeds I ordered even though I followed their directions with half, and soaked the other half and tried again.

Larry Chandler and his company Sand Mountain Herbs.com offers a fantastic service. Ordering is very easy. Paying for the product is very easy and the availability and shipping fulfullment is just super. I will certainly add this company to my favorite places to shop online links. I couldn't ask for better service and I'm thrilled Larry Chandler and Sand Mountain Herbs.com had the product I wanted when no other company could provide it. Be sure to check it out this very good resource.

They did a sending my order very quickly and on time. I got them earlier this year for my mother. I would recommend their herb seed service to anyone who would ask me. My mother loved the plants and I loved the prices! In fact they packed more seeds than indicated on the site according to my mother.

Editor's Note: The comments posted by "Ground_Nut" and "martry" were posted from the same computer. It is the policy of the Watchdog that users cannot create multiple identities in order to inflate a company's rating, nor can a company pose as its own customer in order to leave feedback. This rating was changed to neutral so that it would not affect the overall rating given by customers.

In early 2004 I ordered seed from Sand Mountain Herbs. They sent me a prompt e-mail to let me know my order had been recorded and gave me an estimated date for the arrival of my order, which was in about two to three weeks. The order actually arrived within a week, so I was pleasantly surprised.

They did not have one of the seeds I'd ordered so they enclosed a check reimbursing me for that part of the order. This wasn't a problem for me because it was still so early in the year.

The germination rate was high and each variety appeared to be what it was labelled as (plant, bloom colour, etc). I've had the occasional surprise from seeds in the past, so I don't make up my mind about a company until I've seen what the seeds grow into.

I was pleased and will be ordering from them again next winter.

I ordered a packet of seeds from this company on March 1st. I paid immediately through Paypal and received an e-mail the next day from them confirming receipt of payment and stating that the seeds should arrive in 1-2 weeks, and would be sent USPS first class. A little over three weeks passed, so I sent an e-mail, inquiring as to the status of the order. I received no reply, so a few days later, I e-mailed again, asking if there was a problem with the order, if the seeds were out of stock, or if they had been sent. Five days later, I received two replies, one to each e-mail I sent, stating that they were changing the "1-2 weeks" time frame, because it takes them 2-3 days to pack the order, and the postal service sometimes takes longer than the remaining time to deliver first class mail. They stated that my order had been shipped, and should arrive anytime, and to e-mail in a few days if the order was not received and they would re-send it. On 4/8, I sent another e-mail, letting them know that the order had not arrived and asking them to re-send or issue a refund through Paypal. I received no reply. Today, 4/19, I received a copy of my invoice in the mail, with a handwritten note that the seeds are out of stock until November 2004, and a personal check for the amount I paid. The check is dated 3/26, the day after my first e-mail, days before I was told the order had been shipped.

I'm glad I got my money back, but I'm disappointed, as these seeds should've been started by now and now I'm going to have to look for very hard-to-find plants. I'm also a bit put off by receiving a personal check rather than a Paypal refund, and am very hopeful that it won't lead to further issues. The company has an interesting catalog and I was tempted to order much more, but I wanted to wait until I knew they could deliver, since I've had issues in the past with ordering from small online companies. I'm just really disappointed.

Wonderful selection and service!