|Positive ||ka2064 |
Druid Hills, GA
May 14, 2013
|1st experience with this vendor - 5 hostas. Very pleased with plants which are larger than described and beautiful/healthy! Arrived promptly and packed very well. Stuck them in the ground and now thriving! Pleasant communication, good value! Highly recommend!
|Neutral ||springcolor |
Lake Stevens, WA
October 24, 2012
|I bought daylilies from Bentley Gardens through MamaJack co-op. So this is not a rating for Mamajack, she is a jewel to work with. My daylilies came just after Labor Day 2012. They came well packed and green. However they were the smallest fans. I thought well I got a great deal, half price right? Not so, he now has some on the auction for half of what I paid on the co-op. Lesson learned by me, check your prices even if you think the place is safe!!
What really was the cincher is when I posted my pictures of a daylily not doing well. Ed’s (Bentley Garden owner) reply was mulch your daylilies. Not sorry, I’ll send another, nothing. Then I did a comparison of daylilies from different venders that I have received after getting his order. What a big difference in price and size. I posted pictures on Ed’s daylily thread on the co-op of the comparison. His reply, “Wow, Julia thanks for the wonderful words”. Never heard another word from him, nothing! It will be years to see a bloom on these fans. Not happy and no bonus either.
I’m posting a neutral because I did get plants but would really like to post a negative for quality, size and customer relations.
|Positive ||virginiarose |
Portsmouth, VA (Zone 8a)
May 2, 2012
|I Got some beautiful Hosta's on Mamajacks coop from Bentley Gardens. Huge plants, healthy, well packed and still moist. I will definitely order from him again. Great job Ed. :)
(See pictures on Hosta Forum, 'Mail Orders good or bad...')
|Positive ||pollyk |
Hannibal, NY (Zone 6a)
October 11, 2011
|Posted on September 10, 2010, updated October 11, 2011
I participated in the Mamajack co-op over on Cubits, and purchased daylilies from Bentley Gardens.
Everything went very smoothly. Ed, of Bentley Gardens kept me informed all the way, of when they would ship, and that they had shipped as scheduled and tracking number.
The daylilies arrived in large divisions. Fresh, healthy and with excellent roots.
A nice bonus was included.
The price of these daylilies was great. Southern Dazzle for 45.00!
I would highly recommend this company.
On October 11th, 2011, pollyk added the following:
Another years order and more great plants. Plus a really nice bonus.
My daylilies I rec'd from Ed last year all bloomed, and all bloomed true to name. Heck of a price savings.
|Positive ||mellen1954 |
New Providence, IA (Zone 5a)
May 24, 2010
|A+++ to this hosta seller. This was my first time ordering, but I had heard of him from another coop site--not DG. So I ordered 23 hostas on May 19. I received my order today-the 21st of May. Upon opening the box, all hostas were very well-packed with plenty of moisture and looked beautiful. I am very impressed with what I received, and you sure can't beat the prices. I now have this site bookmarked and will continue to order in the future. Thanks SOOO much!
|Neutral ||vanessa59 |
April 28, 2010
|Posted on April 23, 2010, updated April 28, 2010
On March 2, I ordered 2 hostas from this company through EBAY. I knew that I would not received them immediately because the weather hadn't been that great. However, when I didn't hear anything or receive my order by late March I emailed the company to ask about it. I was told that "they would be sent around the 1st week of April. They would be good to go, and they are coming up now, that it shouldn't be long now, and sorry for the wait." So I waited. When I didn't receive them by mid-April I again emailed the company, no response this time.
So today (4/23) I went into comments section on EBAY and saw that they had been shipping out hostas and that other customers had been receiving theirs this month. So where's mine?!
I'm very disappointed that I haven't received a response back from this company. If the hostas didn't survive the cold weather then my money should be refunded. I'm taking steps today to ask my bank to recoup my money. And I've also informed BG that I would be doing this.
On April 28th, 2010, vanessa59 changed the rating from negative to neutral and added the following:
I'm changing my comment to Neutral, because I have been refunded my money for the two hostas.
Company representative comment on April 23, 2010:
On Apr 23, 2010 1:38 PM, Bentley Gardens.com responded with:
We here you, you are not a new customer with us, you have ordered several times, I will refund your money today without incident
People know who we are and are always happy with what they get, shame not everyone can be patient, it is only April, we didnt start shipping until April 1st
On Apr 23, 2010 1:40 PM, Bentley Gardens.com added:
Another thing is we have emailed you several times and your email bounces back each time, shame Joy, that you can't pick up the phone and call me after not hearing from me, instead you give negative feedback.
|Positive ||jakki |
May 15, 2009
|I placed an order on the net, and also had a couple of questions for Ed which I emailed. Very soon I got a call from Ed, who answered my questions and even helped me add to my order!
The hostas came via Priority Mail. They were very big and healthy. The packing was excellent and the plants were undamaged, despite their size.
If you have any special hostas you are looking for, I suggest calling or emailing Ed. His inventory seems very varied.
I am looking forward to seeing his new business, which is selling wholesale liners. The pictures on his ebay shop hold the promise of very good sized plants in the liners. Something you don't always see! By the way, if you see a hosta on ebay, but not in his on-line store, give him a call, he's very flexible and helpful!
I will be buying from Ed again, that's for sure!
|Positive ||Hemhostaholic |
Scranton, PA (Zone 5b)
May 14, 2009
|I ordered several Hosta from Ed, and won several bids on the Hosta Libraries auction, and via emails with Ed tacked on a few more items! Everything that I ordered came in the mail yesterday, and boy am I pleased! The hosta all look stunning, and were very well packaged and shipped, the Black Mondo Grass plugs were extrodinary!
Thank you very much Bentley Gardens!
|Positive ||sarajute |
Ware, MA (Zone 5b)
March 5, 2009
|I ordered some hosta last year from bentleygardens. Cathedral Windows was a very large, gorgeous division, and so was striptease and the others I ordered. I will order from this company again!
|Positive ||ILuvHostas2 |
Reading, PA (Zone 6a)
January 29, 2009
|Mr Ed,Has one of the best Hosta gardens on the net! I get good selections from his hostas.He is a very patent man. I had boughten over the this past year, Green Fried Tomatoes, a few Big Daddies, Elegance, Mouse ears, and many more. I am new to collecting hostas. I also am trying to grow them. I can't wait to see them come up this spring and summer!!!!
|Neutral ||bigred |
Ashdown, AR (Zone 8a)
December 1, 2008
|On 0/27/08 I placed an order via DG Marketplace. 10/29/08,I phoned them w/ my cc info. Talked to Mr Ed Thaublad. Seemed like a very nice person.He assured me it was safe to ship and I could hold the plant overwinter in my unheated greenhouse. He promised my plant would be shipped the following week. 11/19/08,I hadn't recieved my plant so I d-mail them. No reply. 11/25/08,I d-mailed again w/ details of my purchased,inquiring again if my plant had shipped.Again no response. 11/30/08,again and for the final time I d-mailed again w/ order info and inquiry about my order....once again No response!
Since this was an unknown company to me I only placed an order for one plant as a first run test and luckily my cc hasn't been debited and I will contact cc company to refuse them payment.This company has failed miserably for me.
I'll never be fooled by 100% rating again and will stick to my know plant and seed sources.
On January 7th, 2009, bigred changed the rating from negative to neutral and added the following:
Finally contacted me on Jan. 5,2009. Two months later.He was very aplogetic. Said he had gotten very busy,forgot about my order and had gone off line for two months.He made a couple of very nice offers to make it up to me but as it's has gotten so late in the year I declined any shipments until spring at which time he asked me to retract my negative rating now saying since he hadn't charged my credit card that I wrong in posting a negative rating and it would hurt his spring business.At that I declined any offers as I didn't appreciate being made to feel I was in the wrong because I wasn't out of pocket and he was the injured party.
While I can not give Mr. Thaublad a positive rating as it was he as the businessman has the responsibilty to make sure ALL his customers are taken care of,I will change rating to neutral since he did make the gesture to correct his mistake.
Since he has had a 100% rating in the past,I'd say go ahead and order from his nursery.
|Positive ||doss |
Stanford, CA (Zone 9b)
May 29, 2008
|I ordered 5 hostas from Bentley's. The customer service was very personal and the plants were beautiful and big. The packing was perfect and I ordered Sunday and had the plants on Thursday. I would definitely order from Bentley Gardens again.
|Positive ||rosethyme |
Denton, TX (Zone 7b)
May 19, 2008
|I'm fairly new to hosta and it didn't take much to become addicted. I recently received 5 hosta from Ed and am really pleased. All very healthy and nice sized plants. They are Silver Crown, Fragrant Bouquet, Sagae, Stained Glass, and Revolution. I will definitely order more from Ed.
|Positive ||timonsgirl |
Mount Prospect, IL
May 5, 2008
| Bentley Gardens is THE hosta seller to deal with. I've bought numerous hostas from them over the past few years and all have arrived in perfect condition. I had some questions about some new varieties I bought this year and even as busy as they are in spring Ed answered me quickly and was extremely helpful.
I cannot say enough about Bentley. If you want the best hostas in the most perfect condition available don't hesitate to to purchase from them. You won't be disappointed.
|Positive ||Jennie_in_MT |
Lothair, MT (Zone 4a)
July 10, 2007
|I am happy to be able to leave feedback for Ed. Very nice plants and well packed and shipped. Beautiful, healthy hostas at very nice prices.
Check him out on eBay also bentleygardens is his user name! Go Ed, Go!!
|Positive ||cattjovi |
Richmond Hill, GA
April 13, 2007
|Last year was the first time I had ever ordered from Ed and I only wish I had found his nursery years ago. The Echinacea's I ordered where the best I have ever received. Large healthy plants. Highly recommend!
|Positive ||greybyrd |
February 26, 2007
|I really wish there were a higher rating than just positive! Ed is great. He is honest, and will tell you exactly what you need to do to care for your plants. I have been to his nursery several times, and am always impressed. If you have a chance to visit his nursery, you will be amazed at how many more varieties he actually has there. It is hard to make a decision on what to get.
The plants are all beautiful and very healthy. The prices are fantastic. He has been so helpful to me and I have always gotten beautiful plants and the best advise I could possibly hope for. He always takes that extra step, and puts up with all my novice questions.
I can't wait to make my first visit to his new location soon. I'm really looking forward to seeing what he has this year! Thanks Ed!!
|Positive ||9kittymom |
Bartlesville, OK (Zone 6a)
November 18, 2005
|Just had to leave Ed 9 more kitty purrrrs for fantastic hostas. All the hostas I have received have been so healthy and nice. I will definitely never hesitate to buy from him. I will be looking at the daylilies too and maybe cannas!!! You really can't go wrong at Bentley Gardens.
|Positive ||GardenGeek_WI |
Central, WI (Zone 4a)
November 18, 2005
|I have gotten absolutely wonderful hostas from Bentley Gardens. You can see by the plants you receive that this is a First Class Nursery. The plants are very well cared for. Beautiful, Healthy, Fat, Long Roots. I would highly recommend Bentley Gardens and would not hesitate to purchase from them. It's always a pleasure to work with Ed. He's willing to go that extra step to make sure you are happy and always fun to talk with. Thanks so much Ed for the wonderful hostas. See you in Spring. Kelly
|Positive ||flowerfrenzy |
Vancouver, WA (Zone 7a)
November 15, 2005
|I've purchased several hosta from this seller on Ebay. His hostas are all of good size and settle into my garden very quickly. I would highly recommend Bentley Gardens to anyone.
|Positive ||lilaclily |
Lombard, IL (Zone 5a)
May 31, 2005
|Ordered from eBay. Was VERY pleased with the size of the hostas as well as the price. Ordered American Sweetheart, Striptease, Carnival, Guacamole, Christmas Tree, Fragrant Bouquet and I forget what else. They aren't kidding when they say they have the largest hostas on eBay! And they came back this year with a vengeance and multiple eyes. All true to name, and no nematodes or other nasties.
|Positive ||buzzbee |
Baltimore, MD (Zone 7a)
May 19, 2005
|I ordered two plants from Bentleys, and I am absolutely thrilled with them. I don't think I've ever received plants this big from a mail order nursery. Wowiezowie!! How many nurseries send out plants that actually look better in real life than in the catalog??
My order arrived promptly, and the plants were healthy with an excellent root system. I'll be ordering from Bentleys again in the future!
|Positive ||City_Sylvia |
May 8, 2005
|...my letter to Ed. actually it was the prettist plant I ever received thru mail order...I cant wait until it blooms. hmmm I should have posted a pic of it in a pot three days after odering. Awsome service!
Dear Mr Thaubald
I received my Rosemary Bush today and I am so impressed! I cant believe I ordered it online Sunday and I have it planted on Wednesday!Also its the biggest plant I ever received for the money spent. You got my business for sure! I will be sure to post it in Dave's Garden too.
Ed Thaubald wrote:
|Positive ||GardenGuyKin |
Portland, OR (Zone 8a)
May 4, 2005
|I found Bentley Gardens here on DG. I have been looking for Hilo Beauty Elephant Ears and trusted the + feedback here. I received the plants in excellent condition Super Fast shipping and Super quality plants. All my emails with Ed were positive and helpful. What a pleasure having the Garden Watchdog help me make my purchase a trusted and excellent one.
|Positive ||ke3kids |
Gulf Breeze, FL
April 15, 2005
|Wow!! What a WONDERFUL company this is to deal with. Not only was Ed fast on replying back to my numerous questions, but I couldn't believe how fast my plants arrived. They are huge, extremely healthy and had the type of root system you'd expect on a plant that had been growing in your own yard for years! Thank you so much Ed and I look forward to doing alot more business with you in the future (even if my husband thinks we don't need any more plants!!)
|Positive ||LadyWebb |
April 10, 2005
|I discovered Bentley Gardens by accident while shopping for plants on the internet. The plants that I bought arrived in fantastic condition ... healthy and happy. I later had the opportunity to visit the nursery and to meet Ed while on a trip to Atlanta and was absolutely awed! It's a gardener's wonderland! I highly recommend Bentley Gardens. Thanks Ed!!
|Positive ||angiesgarden |
April 5, 2005
|I too have ordered from Ed at Bentley Gardens and the Hostas we BIG and FAT w/ many eyes. Unlike many other mail order co's Ed sends out ONLY the BEST. I too have been to his nursery only to find very well cared for stock.I was able to find some nice hybrid daylilies to take back home and share w/ my daylily snob friends. He takes pride in what he does and it shows. Thanks Ed!!
|Positive ||mikey01h |
April 3, 2005
|I won an auction from them on eBay, WOW what a contrast to what I had been receiving from other vendors. Mature plants with excellent root systems. Very knowledgeable and helpful with prices that won’t “break the bank”. One big negative is Ed makes it too easy to become a hosta addict! Lord help me, I still have room in my yard for more…
|Positive ||gizzmo93 |
Iowa City, IA (Zone 5a)
August 5, 2004
|Ordered 5 different hosta plants - arrived fast, packaged nicely & the plants look great! Thank you
|Positive ||sailadams |
Atlanta, GA (Zone 7b)
July 27, 2004
|What a fabulous little nursery, and Ed was so glad to show me around. If you have a chance to visit, you will be amazed at how many more varieties are in stock than are listed on the web page or on ebay. Plus they have many bigger hostas, as well. The plants are all in incredible shape. The prices are great. Nice folks. What else? All they need is an updated stock list so their customers know how much more is available. I'll be back as soon as I've finished the shade garden expansion. I'm going to need a lot more space for all the new hostas I want! -Larry
On April 23rd, 2005, sailadams added the following:
I did go back, and wound up with 8 new hostas, all hard to find varieties at terrific prices, and all are now coming up in their new digs, including the Orange Marmalade, which was not in anybody's catalog last fall. I'll be back for sure. Thanks again, Ed.
|Positive ||brpinson |
May 20, 2004
|I ordered several hostas and other plants from this company through ebay. They arrived yeaterday and were in super condition and beautifully packed. The arrived with 4 days of the close of the auction also. I could not be more pleased...the plants are large and healthy. I would highly recommend this company to anyone. I have bought a lot of mail order plants over the years, and this is definitely one of the best!
|Positive ||Lizbeth_A_King |
May 19, 2004
|I just received 5 hostas from an Ebay transaction with this seller. I don't think I've ever bought healthier looking plants. The nice thing is the photos depicted the exact plants I was bidding on & the exact plants shipped.
I will definitely be doing business with Bentley Gardens again....
|Positive ||KIENDU |
May 11, 2004
|I purchased about 3 dozen hostas through this company on ebay. I'd purchased about a dozen the first time and when I received the plants I was so happy with them that I went back to ebay and added them as a favorite seller and made more purchases. I'll be buying more once I figure out a new spot in my yard to put them!!! They're friendly and communicative in their emails and just a pleasure to deal with. I'm SO happy with the hostas... they're healthy and good sized and have nice root systems. No transplant shock at all. I've purchased from a number of other mail order plant sources and Bentley Gardens is at the top of my list!!
|Positive ||Meig |
Far Northwest 'burbs, IL (Zone 5a)
April 8, 2004
|I won an auction from them on eBay and the daylily fan I received was shipped fast, packed well and was huge! It is a VERY healthy fan with huge roots. I am very pleased and would order from them or bid on their auctions again.
|Positive ||Melissa_Ohio |
Southwestern, OH (Zone 6b)
February 13, 2004
|I bought several daylilies and hosta from Bentley Gardens last year, nice divisions, quick shipping and good customer service.
|Positive ||icy |
December 14, 2003
|This is a wonderful nursery to deal with. I won a hydrangea from them off of Ebay. They arranged a time for me to pick up my plant. I was happy with the quality of plant I recieved. I was allowed to look at all the plants which were in wonderful shape for the time of year.
On May 17th, 2004, icy added the following:
I had another wonderful transaction with this nursery. The plants were in wonderful shape. They were some of the best cared for plants I have seen. Ed gave me the grand tour of his display gardens. His prices are super reasonable especially considering the quality of the plants. I purchased Aristocrat, the angel series, Captain Kirk, Blue Wedgewood, Fried Green Tomatos, and several bearded iris. All plants were large and healthy. I can not wait to plant them.
|Positive ||grannymarsh |
Marquette, MI (Zone 5a)
May 21, 2003
|I "ordered" Hostas from this company thru e-Bay during the Winter. They held my winning plants until Spring-shipped when I requested them to and combined shipping to save me money. They always answer all questions promptly. When the plants arrived I was MORE than happy with them. I highly recommend this company.
|Positive ||susan58 |
May 17, 2003
|I purchased nine daylilies from Bentley Gardens. The plants were very healthy with a great root system and were neatly trimmed. Each plant was individually wrapped and labeled and arrived moist with new root growth. I was able to delay shipment and it arrived at the exact time I asked. Auctions on Ebay can be combined with the website and the ordering process is very easy, with great descriptions and pictures. The owner answered all emails promptly. I will definately buy from again and highy recommend this seller. First rate service and products. All nine daylilies have been planted and are growing well. A+++++
|Positive ||Fran92758 |
April 28, 2003
|I ordered several plants from Bentley, Elephant Ear and Hydrangeas. Received great, well packaged, plants. I had a question and emailed them and within minutes they responded with the information I needed with offer of any additional information or help needed. Would certainly order from them again.