The scoop on 'Killdeer Farms'

Many years ago, I placed a very large order with Killdeer Farms, and like the rest of you never received my plants. I also could not get a response from them wondering what was going on here. I had to contact the Better Business Bureau in Washington, and with their help I was eventually able to get a refund. Today, I sent a new complaint to the BBB of Washington with a link to the complaints here on the Garden Watchdog for this company. I'm not sure if this will help, but I thought I would give it a shot. A few years after my ordeal with them, I had attended the Northwest Garden Show in Seattle. A company selling geraniums at the show, warned be about Killdeer and their practices, but I told them I was already familiar with their horrid customer service and seedy business practices. Good luck to you all trying to get your money back.

I also ordered geraniums from Killdeer farms. The plants, when they finally arrived, were almost dead and white fly infested. I tried to contact the company and they never responded to my call. I will never buy plants from them again and I am glad I have this forum to voice my dissatisfaction with this company.

There are some really sick people out there! All I was trying to do was get my grandma and mom a mother's day gift. I found killdeer farms and placed an order for 3 geraniums. My bill said that they were going to charge me $18.00. Yes, I did recieve my flowers,but about a week after that I was charged $37.06!! FOR 3 GERANIUMS!! Is there anyway I can do something about this?? I used paypal. I am in the process of sending a dispute through paypal. If anyone has any ideas or ways to fix this email me [e-mail:astrotman@verizon.net]. thanks.

I ordered 2 geraniums from them, for my daughter in laws grandfather,4.00 ea. reasonable, website said 6.00 shipping also reasonable. Plants arrived in fair condition. Went to pay my credit card and charges were 32.06. I thought they had made a mistake so I e mailed to ask them to fix it. Mr. Barton sent e Mail back saying shipping charges were 24.06 to my zip code. Gee, wish I.d known that before I ordered them,cause I never would have made the purchase.
My advice, ask about shipping, because what website says shipping charges are, will not be what you are charged.

I was chagrined to read your website an hour AFTER ordering from Killdeer Farms, and was prepared for the worst.

I am happy to report that I got the best. My order was immediately filled and shipped. The plants were meticulously wrapped, carefully packed, and labelled. All five are in fine shape and exactly what I had hoped for. They included a bonus plant as well. Based only on my own experience, I would recommend this company, as they seem to have gotten their act together.

I also ordered from Killdeer Farms on May 25 and sent them money but to date I have not received any plants from them. I have sent e-mails with no responce. This does not bode well.

I am the owner of Hobbs Farm And Greenery and placed a wholesale order with them for over $1200.00.We did not get our order or money back.I contected the att.genarel state of Washington and they said there was nothing they could do.
I think with all the laws we have it is sad that someone like this can steal peoples money and get away with it.We could take them to small claims court but we are in Maine and we would have to go to Washigton state to do this.

On July 10, 2006, I ordered geranium plants from Killdeer Farms, received a confirmation but that was the last communication I had with them. As time went on, I E-mailed them, left phone messages and even tried faxing them. To this day, I have not heard a word nor did I receive any plants. May I ask if anything was ever found out about this company, if so what?

I placed an order with Killdeer last year, spring of 2005, paid by check which was cashed a week or so later. Have never had a confirmation or response. No plants ever delivered! Attempts to follow up and resolve have been met with no response to e:mails, calls or letters. They even declined to sign for a certified letter! A very sad and disappointing experience!!!

My mother has been ripped off by this company; sent money (check was cashed), no plants, no contact. I am endeavouring to resolve things with them; if there is anything to report, I will post again. Meantime, I'd like anyone who has had dealings with this company to feel free to email me as more fuel for my case. Thanks very much.

This company took my money & ignored every attempt I made at contacting them after it was clear they had missed the initial delivery date estimate they provided. I never got a thing from them. Killdeer Farms represents the single worst online shopping experience I've ever had.

I placed 2 orders with this company at the beginning of the year(2003). My credit card was charged, twice to the tune of about $130.00. When my plants didn't arrive I called and left messages and also e-mailed, more than once. I never received any response. This is a shame, as I had purchased plants from them in previous years and was quite satisfied. Obviously I will not be ordering from them again, and would certainly not recommend them to anyone.

In March of this year I placed an plant order to Killdeer Farms,(Kildeer Farms) Ridgefield, Wa. I paid ($54.00) with my credit card and on the form I marked the preferred shipping date as May 12th. When I received my April credit statement Killdeer Farms had charged my account on March 17th, (knowing the order was not to shipped until May 12th.) They never sent my copy of the charge transaction of March 17th for $ 54.00, which was my ONLY proof of payment for the plant order.(they KNEW exactly what they were doing!)
I waited an week after the expected delivery date, e-mailed the owner,Steve Barton inquirying about the plant order and he e-mailed and told me it would be shipped May 20th, I waited another week, NO plants ,called twice,got the answering machine ,left a message (you never get to talk to these people?)and never heard from them. I e-mailed Steve numerous times after that, never heard from him and on June 10th in the final e-mail I told Steve to cancel my order immediately and credit my charge account. My account was never credited and I never heard from them again, Killdeer Farms had MY money and the plants!

Since that time ,on June 26th I e-maled a complaint to the Better Business Bureau Of Wasington State and recieved an copy of an complaint file on Killdeer Farms some complaints seemed to be corrected (what complaints they were it didn't mention ) BUT,the complaints that were not addressed by Killdeer Farms concerned "DELIVERY ISSUES"( as of June 26th,2003).I was told they would look into the matter and it may take up to 30 days to recieve an response from Killdeer Farms and I should contact the B.B.B. after that time. I also notified my credit card company and explained the problem and they send me an form to fill out concerning reinbursement for my $54.00 and they too are looking into this matter for me.

I also want consumers to be AWARE of this company and it's fraudulent practices,if complaints have been on file with the B.B.B.of Washington you can be sure this is happening to other people. $54.00 may not seem like a larger amount of money but if Mr. Barton has done this to 100 people(or more) @ $54.00 ea. ,just think what a nice little scam he has going for himself? What makes it so disturbing is the fact, HE SEEMS TO BE GETTING AWAY WITH IT!!!!! I just wonder why a business like this can not be exposed and dealt with in the proper matter, you can be sure if it were you or I cheating the government or a major company we would be held accountable in a New York minute!

I have ordered twice from this company, and NEVER AGAIN. The first time, they assured us they would mail the package by a certain date. They did not and also wrote our address wrong. The pelargoniums died while UPS sorted out the address problem over a holiday weekend. When we complained, they tried to say we gave them the wrong address over the phone. Eventually they did reship, but substituted many varieties we ordered and two plants were mislabelled. Months later, in March 2003, I made the mistake of ordering again because of their extensive variety list. They promptly answered e-mail questions, until I placed the order and asked for an estimated shipping date. Then I never heard from them again, despite repeated phone calls and e-mails. It is now June, my credit card was charged in March, and I have lost all hope of getting my order or ever contacting them. BEWARE!!!