The scoop on 'Buried Treasures'

Company Profile   Buried Treasures Buried Treasures has 68 products listed in PlantScout. Mailing Address: 2806 Brucken Road Valrico, Florida 33594 (United States) Phone: (813) 857-8839 » E-Mail them » Visit their website Recent reviews: Past month Past 6 Months Past 12 Months Positive 9 18 37 Neutral 0 2 2 Negative 0 4 9 This company offers a variety of bulbs and plants. This company specializes in: Plants: Caladiums & Elephant Ears Plants: Tropical & Tender Perennials Other helpful information: Accepts retail and wholesale orders

Company Comment, posted on February 06, 2003:   We're a small, family owned business, whose goal is to bring bulbs and rhizomes that are typically being offered to the wholesale nursery trade for trial, directly to the public. We've recently expanded our selections to include some bare root plants, and have upgraded our site to a secure server, so you can order with confidence, and peace of mind, knowing your information is protected.

Feedback History and Summary   438 positives 9 neutrals 20 negatives

Comments:

Rating Author Content Positive Malestrom Plumiedelphia, PA (Zone 7a) (5 reviews) November 04, 2009 Posted on September 17, 2007, updated November 04, 2009 I ordered an extra large Adenium 'Miss Japan' The price and communication were excellent and so was the adenium. I asked specifically for a very twisted caudex and Chris took my order to heart, He picked the perfect one for me. I love it!! Im so happy I have ordered 7 Thai Crown of Thorn Euphorbias Ill be ordering more adeniums in the spring. Way to go Chris! Keep up the good communication and product bro. Highly recommended. On September 20th, 2007, Malestrom added the following: I ordered 7 Thai Hybrid Crown Of Thorns Euphorbia. They arrived in excellent condition. I wasnt expecting grafts, which are preffered on these. The grafts are excellent, some of the best ive seen Im still impressed Thanks Chris and Gretchen!! Ill be eating my adenium loving heart out next year on your site. More CoT as well. You guys are great. Hopefully I can visit when I get to Florida someday. On October 3rd, 2008, Malestrom added the following: I was made aware of a special sale on Thai CoTs 4 for $25.- I bought 8 more large sized plus 1 more adenium lol!! Who can resist? Communication is tops Plants were in the best condition expected traveling to Philadelphia from Fla. prices cant be touched. Im extremely pleased with all of my dealings with Chris and his efforts to send top quality product and keep communications timely. This is a top notch company and growing fast. I wish you both well Keep up the excellent standard!!!! You are my only source for CoT and my #1 for Adeniums! ;) On November 5th, 2009, Malestrom added the following: Another awesome Adenium delivered!! I cant wait till she wakes up and blooms for me next year. Company representative comment on September 18, 2007: On Sep 18, 2007 8:22 AM, Buried Treasures added: Malestrom, Thank you for your kind notes. We do try to accomodate our clients' request for Adeniums {CAVEAT: where we can] :) We appreciate your business, and can tell you (Here's a great secret) htat we expect to carry Adenium Specimines (8-10 year olds) PLUS 10-20 new varieties...so.... Eat your Adenium-Loving heart out :) Gretchen Positive Adventurer101 Auburn, WA (2 reviews) November 04, 2009 I received my order very quickly. The bulbs were in super condition and ready to plant. I can't wait to see these plants grow. Thank you! Positive facarpen Phoenix, AZ (1 review) October 29, 2009 I was looking to purchase some rain lily bulbs. I got the vendor Buried Treasures off this website. I contacted them about the rain lilys. They responded quickly to my questions and about their inventory. I placed my order, paid by PayPal on Oct 20, 2009 I recieved my order of over 200 rain lily bulbs on Oct 28, 2009. the packaging was great, planting instructions clear and easy to follow, and everthing arrived safely and in an amazing short period of time. It was a pleasure doing business with Gretchen and Chris at Buried Treasures in the future I would not hesitate to place another order. Fred C Phoenix,AZ Positive wagwag Labelle, FL (1 review) October 27, 2009 Posted on August 05, 2009, updated October 27, 2009 I placed an order July 5th, paid through paypal, was given a tracking number which does not work, today is August 5th and no shipment. Both, Chris and Gretchen have been emailed and asked why my order has not been shipped. I have all copies of emails, both direct and D-mail. On July 16th, they said the order was shipped and this was the last time that they have communicated, although I have repeatedly emailed for my order. I placed a dispute with paypal, and told them that I was going to give negative feedback. It seems that they do not care. I still do not have my order. I have no clue how they are in the top 30 on Dave's list. I can just imagine what the others are like. On August 9th, 2009, wagwag added the following: I just received an email, Aug. 9th, from Chris and Gretchen thanking me for a prompt payment for an order I placed back on July 5th. What happened is that they were notified from Paypal that I filed 2 claims for 2 orders paid for and not received. So, somehow they are treating this like a new order. Get this, they gave me a new order # and told me to make sure to use this # at all times to help them stay organized. Hmmmmmmmm.... On October 28th, 2009, wagwag changed the rating from negative to positive and added the following: After being disappointed with the extended time to receive my last order and the lack of communication I decided to to honor Gretchen's request to give them a second chance. I am VERY pleased that I ordered again. The communcation was excellent, the 13 Cajun hibiscus were excellent and the shipping was extremely fast. Also, even though the last order was late in arriving, the plants were very healthy. So I have always been pleased with their plants and now I am a believer in their business practices. I will be back to order again. Keep up the good practices and communication. Positive Jonniefish North Fort Myers, FL (1 review) October 27, 2009 Posted on September 02, 2009, updated October 27, 2009 Recently ordered 3 Euphorbia"Thai Hybrid" and I'm thrilled with them.Price was right plants doing fantastic.Will be getting more soon.Only negative was my fault I didn't read the part about them being shipped bareroot.I think next time I do business with them I'm going to drive up and see what they offer in person:) On October 28th, 2009, Jonniefish added the following: I took advantage of the 2 for 1 Euphorbia and Gretchen was nice enough to send me 1 red and 1 orange(WOOT!).She was even nice enough to jot down on the receipt which plant was which.In addition i grabbed a nice grafted desert rose.All 3 look great.Another homerun. Positive garden_naked Nipomo, CA (1 review) October 26, 2009 i've ordered from buried treasures a few times now and am very happy with their service and health of the plants and bulbs i've received. this last order was of cajun hibiscus, and the plants sent were well over a foot tall with many leaves! the fact that they traveled all the way across the usa and arrived smiling and healthy and fresh is a testament to this company's quick shipping and dedication to their customer's [and plant's] happiness! i will most certainly order from buried treasures again! ahly mueller grow your own central coast, ca Positive moodock Cedar Hill, TX (1 review) October 26, 2009 I ordered several bulbs and an orchid species from them. Everything was very profesional, and they included freebies! The bulbs looked big and healthy, and my orchid is already growing larger since it was potted. Nice people to deal with! Positive PurePlants Deltona, FL (Zone 9b) (1 review) October 26, 2009 I have placed several orders with Buried Treasures and had awesome experiences everytime. Their communication is good and quick and I always appreciate a seller who is speedy with shipping. The packaging of the plants were good and they were in nice and healthy shape. Thanks Buried Treasures! Positive carpincho70 Hot Springs National Park, AR (8 reviews) October 25, 2009 excellent service, perfect communication and excellent product. what else can I ask for? Positive nymegen Auburn, NH (6 reviews) October 20, 2009 Just received 2 Cajun Hibiscus;great quality,condition and size!Will order again from them! Positive amanzed Los Angeles, CA (1 review) October 05, 2009 I had a good experience with Chris and Gretchen Moore of Buried Treasures. I ordered a large adenium and a small terrestrial orchid. (My needs did not include express shipping or expedited handling.) Chris and Gretchen both worked with me to make sure my order was right and that I was happy with my plants. I ended up with beautiful plants. They are getting acclimated as I write this. Once they are established, I have high hopes for them! Based on this experience, I am happy to give Buried Treasures high marks. Neutral equinecpa Gainesville, TX (2 reviews) September 07, 2009 I placed an order in February for some plants. I didn't receive a shipping notice and then they were shipped on a weekend I was away. I found them on Monday-pretty much frozen. I had ordered a Euphorbia and other plants. The Euphorbia was quite dead. I requested a replacement by email and sent pictures of the dead plants. It took many emails and voice messages to even get a response. And then it took forever to get a replacement- I began to wonder if I ever would get the replacement. In the end (after a couple of months) I did. This company needs to improve their communication! With most of the shipping methods out there today it is very easy to send shipping notification. It is also imperative to respond to email inquiries promptly. I was also disappointed with the plants -perhaps it's the bareroot shipping but the plants do seem pretty distressed when they arrive. I'll be buying my tropicals elsewhere in the future. Positive bewheaton La Porte, IN (1 review) August 27, 2009 I ordered the buy 1 get 1 Euphorias and they were really beautiful and bigger than I thought they would be. I paid by credit card and received them in a timely manner. I loved them and would order again from them. Negative 1AnjL (AnjL) Fremont, CA (Zone 9b) (7 reviews) August 17, 2009 I ran a co-op with Buried Treasures as our vendor spring 2009. This was a rather large co-op and Buried Treasures was shipping direct to the buyers. Unfortunately something went wrong in the shipping part, and some of the orders were not shipped out. Myself and the other co-op members sent several emails, dmails and made many, many phone calls with no response from the company for over a month. When the company finally responded, they gave no reason for the mishap or for ignoring our calls and letters. I personally am satisfied with the product, but greatly unsatisfied with the business practices of the company. Positive hmingbrd Sebastian, FL (Zone 9b) (5 reviews) August 14, 2009 This company seems to have some problems with their shipping procedures. For example: on one order I placed online, I received shipping confirmation AFTER I received my order! I consider that a minor problem however, and I'm giving them a positive rating because their plants have arrived healthy and in good shape, of nice size, and none of them have died except for the couple I killed! Their prices are quite competative as well and I will definitely not hesitate to order from them again, should they have something I want. Negative 1569paz Chula Vista, CA (1 review) August 10, 2009 I ordered 2 euphorbias and paid thru paypal last week of June, I recieved a respond saying that they recieved the payment and they will deliver the plants after the fourth of July. after more than 2 weeks I e-mailed them again to ask if why the plants did not arrive. Chris responded saying that they send the plants to the wrong address so i sent them my address but still did not get the plants. I e-mailed them again for the 3rd time but did not get any respond. I am not sure if what's going on with them. I'm still hoping I will get my plants or better yet return my money, its been over a month. How can they send to the wrong address I been buying all my euphorbias from them since 2007. I'm very disappointed but I'm still waiting very patiently. what's going on buried treasures? Positive jcar331074 Seminole, FL (1 review) July 24, 2009 I've purchased twice from Buried Treasures and my experience is that it takes a little longer than you expect and the tracking option is frustrating and best ignored. I received emails thanking me for using my credit card (processing started) and when it shipped. The bottom line is you need to be a little patient, but I got what I ordered and all plants are thriving in my back yard so I would definetly use them again. Positive yorkies1mom Van Buren, AR (1 review) July 23, 2009 I ordered 125.00 worth of Desert Rose (Adenemun) (misspelled) in various sizes and color, when they arrived I was shocked as the package was in bad shape, I called and they helped me and I trimmed off the damaged and got them planted and all 6 of them are doing just great, sprouting new growth and even have a bud on them. Gretchen was very helpful to me and I would order from her again with no concerns. They also kept me well informed of the shipping date which was delayed due to weather, very nice people. Thank you Gerri in Arkansas Positive strangebob Conway, SC (Zone 8a) (7 reviews) July 23, 2009 Recently ordered 2 Plumeria from Buried Treasure. Arrived about 2½ weeks after ordering. I imagine they had to be cut and healed over before shipping. Both were 12-18 " long and were planted immediately so rooting could begin. I would order from them again. Items were well packaged. Positive SallyD Yardley, PA (2 reviews) July 14, 2009 I ordered a 2 different Desert Roses from them recently. Both came and were beautiful plants. I needed to communicate with them and they were very helpful and wonderful to deal with. I would highly recommend Buried Treasures. Negative cjcjmass Snellville, GA (Zone 8a) (1 review) June 11, 2009 I truly feel ripe off by this company. I've left them several e-mail and numerous voice mail message until today no return call. Now i'm out of 60.00 for several hibiscus that I never recieved. Neutral irisloverdee Lebanon, OR (25 reviews) June 02, 2009 I have tried several times to order via the internet and one phone call, and as another small business both are how we are doing the lions share of business these days. I never received one word from them and now will never order. Denise Positive PeterMorris Vergennes, VT (1 review) May 27, 2009 A favorite plant(s) which lived on the windowsill above our kitchen sink got some sort of fungus and quickly died. We had acquired the plant on two occasions at Logee's Greenhouse in CT, adding one plant to the other, but we never knew its name. Logee's no longer carries it because they had difficulty getting them to flower. They remembered it was a Hippeastum. Well, that's a help. An Amaryllidaceae (Amaryllid). That's a huge family and none it seemed as dainty as the plant we loved and had lost. Thank God for the Internet. After pages of plant pictures, I was able to identify it as a Cyrtanthus mackenii, also known as a Ifafa Lily from South Africa. The first vendors who listed it were sold out. Then I came across Buried Treasures. $5 for three. I bought nine. I had read that they don't bloom in their first year and that grass fires play a role in their native habitat. I didn't know what to expect. My order was confirmed. I was notified of my shipment and when to expect delivery. Totally professional. Nine little bulbs arrived. No leaves but a number had a flower shoot. We planted them in two pots, watered them and set them on the window sill. The flower shoots withered, some of the bulbs looked dried and dead. Two had a tiny tip of green leaf. The days passed and we began to wonder. Then, after about two weeks, they all started to grow. At least two look as if they will flower before showing leaves. We are quite satisfied, pleased and delighted. Thank you, Buried Treasures. And, if you are reading this and don't know what an Ifafa Lily looks like, do yourself a favor and look up Cyrtanthus mackenii. It's a delightful little plant (about 12" tall) with graceful thin leaves. For us, in Vermont, it produces a flower stem which rises above the leaves bearing multiple little trumpets just when we need them. And now you too know where you can buy them: Buried Treasures. Negative Qwilter Severn, MD//Flem Is, FL, FL (Zone 9a) (1 review) May 26, 2009 This is my 2nd try for ordering. The 1st was through a Co-op and the delay in shipping caused me to cancel my order. This time I ordered on my own. Placed my order on Mother's Day with a credit card. Noted that I wanted delivery "now". Got confirmation and the tracking number that evening. Tracking number did not work. 8 days later I got "confirmation of payment received". I though I had gotten that 8 days prior. And the email stated it would take 2-3 weeks to ship. And a different order number. Neither one can be tracked on their site. I find this very bad customer service. How can it take that long to process a shipment of 4 plants? I can't cancel as I ordered these as a belated Mother's Day gift but I will not order from them again. Positive iris28 (dana)Owensboro, KY (Zone 6a) (19 reviews) May 12, 2009 im happy . id order here again . my emails were answered promptly and my plant arrived promptly as well. it was a bit on the small side but then again it was at a very reasonable price. the roots were excellent . i have no complaints Positive adeniumlover835 Port Aransas, TX (1 review) May 11, 2009 This is my third or fourth order and I've alway been completely satisfied. My latest plant arrived in excellent condition, well packaged - within a couple of days it has new leaves sprouting! I will be a customer of this company as long as they are around -- and hopefully, that will be for a long, long time! Thanks for your good products and service. Positive LynnWeidman Buckley, WA (Zone 7b) (1 review) May 08, 2009 I received my order today was was extremely pleased with the size and quality of the plants. They were packaged very carefully, thus, the plants arrived in great condition. I will definitely buy from this company again. Negative zanann Onarga, IL (Zone 5b) (9 reviews) April 29, 2009 I placed an order March 2nd and asked if they could hold on shipping as it was still too cold here. Gretchen responded to my e-mail saying they would ship April 6th. After two un-answered e-mails and no sign of my plants, I'm curious. How did this company get in the top 30??? Negative crystalseen Mount Ida, AR (1 review) April 20, 2009 I ordered on April 1st. After a week of their tracking page not working, and not getting any replies to my emails, I called and talked to Chris. He informed me that they were a little behind but my package did ship and I should receive in on Mon. the 13th. Here it is the 20th and I still don't have my package. No replies to my emails and when I called again, I find that they are out of town selling at a fair. I'm a bit upset that they didn't ship my package before leaving to sell at a show! They had plenty of time to ship before leaving, especially after talking to them on the phone and being assured that it had ALREADY been shipped! On April 29th, 2009, crystalseen added the following: Well, here is is at the end of the month and I still do not have my order, nor have they returned my emails or calls. I have had to file a chargeback to get a refund. Never will I order from them again! On April 29th, 2009, crystalseen added the following: Well, here is is at the end of the month and I still do not have my order, nor have they returned my emails or calls. I have had to file a chargeback to get a refund. Never will I order from them again! Negative jade132007 Tucson, AZ (1 review) April 17, 2009 I ordered online 8 plants (euphorhia) from this company on March 30,2009. When I ordered, i recieved a reciept right away with tracking number. Four days later, I used their tracking number provided online to locate my order. It still says processing...So I emailed the company. "Chris" replied my email. YOU can read my email below back and forth with this whole experience and you decide if you want to order from this company. Chris making lots of excuses, at least this is my opinion. But he must have very good reason why he he is doing this to me. He is the only one knows. At his moment.. I am still did not recieve my order for about 3 weeks now and Chris stopped replying my email. I asked the company to refund my money but never hear from them again. I do not understatnd why people act like this. THey could have tell the truth. Bad experience with this company. I am still trying to get my money back. But I do not know.. They are not responding. RE: Order EuphorbiaThursday, April 16, 2009 7:52 AM From: "Hermie ContactsTo: "Chris Moore" Chris, I didn't hear from you? What is going on? It is Thursday already not recieve the order that you told me was sent Saturday. Didn't recieve tracking number from the post office. I see u advertised your plants on Ebay. Wow was tempted to buy more but my question is? I still not recieve what I had order online from you 16 days ago. I hope I hear from you soon. Wednesday, April 15, 2009 12:11 AM From: "Hermie ContactsTo: "Chris Moore" Chris, It has been 15 days since my order. What is going on???? I understand that you sound very busy. Do you have the plants? You just keep telling me from day and to the next day. I am just keep waiting. I am a little upset with this whole thing. What would you feel if you were me? If you didn't send the order yet. Please refund my money. If you did send them please provide tracking number from the post office. From: "Hermie ContactsTo: "Chris Moore" Tuesday, April 14, 2009 4:49 PM Chris, It is Tuesday already still I didn't recieve my order. Can you please check if it got sent Saturday? Did you guys send it? IF not lplease send them.. Thanks From: Chris Moore Subject: RE: Order Euphorbia To: "Hermie Date: Sunday, April 12, 2009, 7:56 AM Wthout being at the office, I can't look it up. Forty packages went out yesterday, so i'm assuming it was. -------------------------------------------------------------------------------- From: Hermie Sent: Sunday, April 12, 2009 10:45 AM To: Chris Moore Subject: RE: Order Euphorbia Did you ship the order yesterday ? From: Chris Moore Subject: RE: Order Euphorbia To: "Hermie Date: Sunday, April 12, 2009, 6:19 AM Hi hermie, I have the DC # at the office and will email it monday when I get back in town. Regards, chris chris -------------------------------------------------------------------------------- From: Hermie Sent: Sunday, April 12, 2009 9:02 AM To: Chris Moore Subject: RE: Order Euphorbia Chris, This order was shipped yesterday? I hope this time you shipped it as you told me. I have been waiting this order to arrive. I didn't know it will take this long for an order. Do you have the tracking number from the post office? -------------------------------------------------------------------------------- From: Chris Moore Subject: RE: Order Euphorbia To: "'Hermie Date: Thursday, April 9, 2009, 5:48 PM Hi Hermie, I’m sorry. Your order is still in the que. I didn’t take into account a large co-op order we had going out this week, when I emailed you earlier. We didn’t ship any regular orders this week due to this co-op. We finished shipping the co-op prders yesterday, and are shipping orders tomorrow and Saturday, to catch back up. We can ship yours on Saturday, which will get it there on Monday. I know this is your first order with us, and apologize for the less than stellar first impression. This is certainly the exception to the rule. We’ll have them in your hand on Monday, and will send the DC number over the weekend. Regards, Chris Chris Moore Buried Treasures http://www.buried-treasure.net chris@buried-treasure.net 813.857.8839 From: Hermie Sent: Thursday, April 09, 2009 8:23 PM To: Chris Moore Subject: RE: Order Euphorbia Chris, I checked again the tracking number it says processing. THe email below you said that it will be sent on the 6th. Was my order being shipped? Do you have a tracking number by the post office? Thanks. Hermie --- On Thu, 4/2/09, Chris Moore wrote: From: Chris Moore Subject: RE: Order Euphorbia To: "'Hermie Date: Thursday, April 2, 2009, 8:33 AM Hi Hermie, We pack on Sunday and Monday to ship on Monday and Tuesday, with the occasional Friday for the west coast. Your order came over at 12:30 a.m. on Tuesday, so it was scheduled for the following week, April 6th. That would get it to you a week from today via Priority Mail. Thanks, Chris Chris Moore Buried Treasures http://www.buried-treasure.net chris@buried-treasure.net 813.857.8839 From: Hermie Sent: Thursday, April 02, 2009 11:24 AM To: chris@buried-treasure.net Subject: Order Euphorbia Hi Chris, I ordered 8 Euphorbia online on Monday. I paid it through paypal. Is this order being sent? I checked the tracking number it only says processing. Let me know. Hermie Positive JodiKo White Heath, IL (1 review) March 24, 2009 Purchased 4 Sprekelia bulbs through Ebay... they arrived well packaged and healthy, and in a timely manner. I'm very pleased, and will absolutely do business with them again! Positive skippersbrat Ashland, MS (1 review) March 16, 2009 I E-MAILED CHRIS AND GRECTHEN ABOUT SOME PLANTS I WANTED FOR MY MOM'S BIRTHDAY.THEY HELPED ME PICK OUT THE PLANTS AND THEN SHIPPED THEM VERY QUICKLY.THEY ARRIVED PACKAGED VERY WELL AND VERY HEALTHLY.THEY ANSWERED ALL MY E-MAILS QUICKLY AND EVEN ANSWERED QUESTIONS FOR ME AFTER I HAD RECIEVED THE PLANTS.THEY WERE VERY HELPFUL.AND I WOULD NOT ONLY DO BUSINESS WITH THEM AGAIN BUT WOULD RECOMMEND THEM TO EVERYONE.THEY ARE GREAT!!!!!!!!!!!!!!!!!!!!! Positive joan30157 Dallas, GA (Zone 7b) (2 reviews) March 16, 2009 Received nice ginger rhizhomes as pictured. Positive jimmy2 live oak, TX (Zone 9a) (14 reviews) March 11, 2009 on march3 i ordered curcumas pink grande,siam ruby,roscoeana orange all were well pack and label, shipped by and recieved by march11 nice bulbs, great coustomer service, .fast delivery will order agian next time Positive Junsei Middleburg, VA (1 review) March 09, 2009 I ordered ginger rhizomes from Buried Treasure and was very, very pleased with the quality of the materials I received. The rhizomes were healthier than products I had purchased from other suppliers and Buried Treasures prices were their real selling point. I was also surprised and pleased by how attentive Buried Treasure owners were. I received three emails regarding sale and shipping prior to receiving my purchases (which took less than a week) and received one email upon receipt of shipment making sure I was pleased with my purchase. I will certainly purchase from this company again. The only request I could ask of them would be to expand their selections!!! Positive GerBo Davis, CA (Zone 9b) (5 reviews) March 03, 2009 I just ordered from BT for the first time and had a very positive experience. Communication (very important) was prompt and friendly. I would buy from them again. Positive mattiesue Leland, NC (1 review) March 03, 2009 Ordered Plants With Free Shipping. They Arrived Within A few Days. Beautiful Plants,Im Very Satafied Will Surely Buy From Again. Thank You Positive michaelwalters4 Dayton, OH (1 review) March 03, 2009 This was my third order with Buried Treasures and I have been very pleased with all three. Unusual varieties, excellent prices and great service! Positive drmilby Houston, TX (Zone 9a) (4 reviews) February 26, 2009 Great bulbs for the price with rapid delivery. Initially there was a mix-up about the payment, but problem was rapidly resolved. I will order again without hesitation. Positive RODICAP Phoenix, AZ (Zone 9b) (1 review) February 24, 2009 I have only praises for this company. I received everything that I ordered in time and in perfect condition. I will definitely purchase from them again.

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