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Comments:Displaying the 50 most recent comments:
| Rating |
Author |
Content |
| Positive |
Yellowbell
(2 reviews) |
On May 14, 2008, Yellowbell Dillon, MT wrote: I want to thank Forest Farm for the wonderful healthy shrubs in one gallon containers and rose tubes they sent me. They shipped them on Monday and I received them this morning-wow! They did a fantastic job of packaging the plants also and the size of the plants was much better than I had expected. I will definitely be ordering from them in the future. There was no damage whatsoever done to any of my plants via shipping. Thank you also for the planting information. |
| Positive |
kajatty
(3 reviews) |
On May 13, 2008, kajatty Frisco, TX wrote: I was looking for a Japanese maple that can survive the Texas heat and be able to tolerate sun. I searched Daves Garden and found Tamekuyama Japanese maple, which was exactly what I was looking for and Forest Farms sold it. I called them up to ask questions about how big the actual tree was going to be. I have ordered from other mail order nurseries that represent to you a certain size plant, but they measure the plant including the pot. Forest Farms assured me that the tree measurements are only of the tree. Forest Farms accommodated my request to send me the Japanese maple weeks earlier than for my shipping region and shipped my order without delay. I received the maple in its dormant state and it was exactly the size Forest Farms stated. I waited a few days for it to adjust, then planted it in a spot next to the front door, which gets afternoon shade. The Tamekuyama has flourished, it's leaves are deep reddish-purple and it is thriving in the hot Texas sun. Thanks, Forest Farms for providing me with such a beautiful, healthy tree. |
| Positive |
loves_lavender
(2 reviews) |
On May 12, 2008, loves_lavender Granite City, IL
(Zone 6a) wrote:Pros: Healthy, vigorous, well-packed plants, prompt emails & shipping. Great variety.
Cons: Small plants for the price (on single perennials, anyway, the prices were good on the shrubs I wanted), obscure web site layout with very little search capability.
Overall: I would order from them again as they have some harder-to-find cultivars and the plants I received were in great shape and doing great. |
| Positive |
rince1wind
(2 reviews) |
On May 8, 2008, rince1wind Evanston, IL wrote: I've ordered from 5 nurseries this year, accepting shipping fees as the downside of gaining first-hand experience. I will definitely buy plants again from ForestFarm. The two roses I bought as tubes arrived in excellent shape, twice the size of two I bought elsewhere that cost more. They were very well packed with soil, but not too heavy, so the shipping fee was very reasonable. FF even called me to tell me I didn't need to have them shipped by air, and sent me a refund for the amt over land. It was too cold to plant right away, and my roses were fine for the 10 days I had to wait before putting them into the ground. I'm very happy with the experience. |
| Positive |
dfulton
(1 review) |
On May 7, 2008, dfulton Spokane, WA wrote: My maiden voyage for Forest Farm. In early February I ordered 4 1-gallon and 1 5-gallon shrubs, with shipping requested for mid April. Within a day I received a call letting me know they were sold out of one of the shrubs. I was at work so I didn't have my catalog with me, the sales associate, Patty, help me pick out a replacement over the phone.
About two weeks before the scheduled ship date I received another call from Patty. Seems the 5 gallon Heptacodium I ordered had exceeded 5' and oversize shipping was going to be an addition $10, or they could (gasp) cut the top off. I kept the top. Since I had Patty on the phone I explained that while it was mid-April we were still receiving heavy snowfall. So we decided to put off shipment for two weeks.
Then a week or so before the schedule ship date I found out I had become a victum of identity theft. Seems while I was working in Spokane, WA., I was also in Italy buying airline tickets. I had to shut down accounts, cards you name it. I called Forest Farm, got Patty again (yeah) explained the situation and that the card number I'd given them was no longer any good and I would not have new cards for 7 to 10 days. Patty said no problem she would make sure the plants were held for me and that I wouldn't lose them. It was the last 5' Heptacodium they had. The thought of losing that was almost worse than the identity theft. Then yesterday Patty called to see if I had received my cards. As luck would have it I did indeed receive one of them that very day. I gave Patty the new number and asked when my plants would ship. Patty informed me they had shipped that morning.
Whether on-line or local shopping, I have never been so well looked after. And, Patty should you happened to read this thank you very much you are an outstanding individual. I look forward to seeing my "babies" this Friday.
On May 8th, 2008, dfulton added the following:
I didn't have to wait till Friday. My new plants were on my porch when I came home yesterday. They far exceeded my expectations. I ordered 2 Sambucus Black Lace, Forest Farms catalog said they would be between 6-12", They were about 10 and 14" each and in perfect health, absolutely no shipping damage. My two viburnams were suppose to be between 1 - 2', one was 3' and the other was 4'. Once again, perfect heath no damage. My Baby, the one I've waited months for was the Heptacodium. I ordered in the 5 gallon size, hoping for a plant somewhere between 4 - 5', well in the pot it was over 7'. Minor damage, as might be expected from a plant that large. The leader was slightly bent, in order to fit in box I'm sure. But is healthy and will straighten in time. There was tip breakage on several branches, but they will regrow. Forest Farm and their staff rate a 10 out of 10 for me. |
| Positive |
tepesridge
(3 reviews) |
On May 6, 2008, tepesridge Catoosa, OK wrote: I hate to say anything negative as they are very prompt and helpful when you ask an email question, I was shocked at how fast they shipped the plants (they shipped before my check cleared my bank). The tubes were wonderful and the shrubs (2 red twig and one yellow twig dogwoods) were also very nice. But I was disappointed with the trees. I had seen a lovely 8ft snow fountains cherry at Lowes (with a trunk about 2" in diameter) but figured I'd rather pay $20 vs $50. But the tree that came was little more than a seedling. If I pulled the stake out that came with it the thing would fall over (same with the Sargenti crabapple). They were both about 2ft tall with trunks thinner than a pencil. I wish now I had bought the snow fountains at Lowes it would definitely have been worth the extra $30. I would definitely buy tubes from them again, perennials, shrubs, etc, but I don't think I'll buy more trees from them. |
| Positive |
massnorth
(4 reviews) |
On May 3, 2008, massnorth Topsfield, MA
(Zone 6a) wrote:Forestfarm seems to have EVERYTHING, so I had my suspicions about quantity over quality -- these were put to rest when I opened the gallon-sized Eucalyptus neglecta I ordered and was shocked to find a five foot tall shrub. Will absolutely be ordering again. |
| Positive |
dirtyoldman
(3 reviews) |
On April 29, 2008, dirtyoldman Birmingham, AL wrote: This company is a class act. Their plant list is phenomenal and plant quality very good. My last order was for 8 Kalmias. When the shipment arrived, there was a note apologizing for the small size of one of them, so they were including an extra Kalmia to make up for it. This is how you get people to order from you again. |
| Positive |
treeguy_NY
(12 reviews) |
On April 25, 2008, treeguy_NY West Seneca, NY
(Zone 6a) wrote:I've ordered from this company in the past as well as this spring. I purchased 4, 1 gallon and 8 tube size plants this spring. All but one arrived in excellent condition, ready to bud out. One plant had already budded out before or during shipping and was quite frazzled looking. It had some green leaves left at its base and has since re-foliated itself.
On a couple occasions I have called to ask questions about plant information (grafted vs. seed grown, availability, provenance, etc) Every time I called, a very polite individual answered the phone and provided answers to all my questions.
Overall, I am quite pleased with the selection and size of the plants they offer. I would highly recommend this company.
|
| Positive |
RubyVox
(7 reviews) |
On April 24, 2008, RubyVox Boston, MA
(Zone 6a) wrote:ForestFarm is my favorite nursery. I pour over the catalogue and circle everything I covet during those long nights in February when catalogues arrive. (Note: I always give Forest Farm catalogues to new gardeners who wish to learn the Latin names.)
I’ve always been impressed by how large the specimens are when I receive them, by their variety of unusual plants and their professionalism. The plants always arrive in excellent condition. Forest Farm has nearly everything I’m looking for, including a huge “Acer Palmatum’ list that makes me wish I had serious acreage to plant trees on. I’ve always felt like FF is a nursery for “serious gardeners” and it helps that I was introduced to the company via a friend with an award winning garden.
Only down side: I live on the East Coast and their shipping fees are outrageous.
|
| Positive |
sparkielyle
(1 review) |
On April 19, 2008, sparkielyle Apex, NC wrote: One of very few places with Acer palmatum Orange Dream available. It arrived, along with Phylliopsis 'Sugar Plum' in great shape and well packed. Definite supplier on my list. |
| Positive |
karijb
(1 review) |
On April 14, 2008, karijb Portland, OR wrote: I believe the best thing about ForestFarm (besides their catalog) is their customer service. Last year I ordered from them two Snow Queen phygelius, which, unfortunately, didn't survive almost from the start. When I called them, they explained they had been a bit concerned because of the hard winter but they immediately offered me full credit. I used that to order a betula nana and, in its second year, it is doing great ! Buying plants is risky - you never know why one will thrive where another won't - but dealing with a company which doesn't hesitate to try to make you happy is a sure bet. |
| Positive |
litig8tr
(2 reviews) |
On April 9, 2008, litig8tr Hattiesburg, MS wrote: I was having trouble with another company taking forever to ship my order. I found the same shrubs here for less. They shipped right away. The shrubs arrived well packed, in excellent health and with no damage.
The shipping is a little expensive but worth it because the plants are packed so well. |
| Positive |
fdriscoll
(2 reviews) |
On April 7, 2008, fdriscoll Spencer, NC wrote: plants arrived quickly and in very good shape - they were out of catclaw acacia - I'll try again later |
| Positive |
bbrookrd
(25 reviews) |
On April 6, 2008, bbrookrd nantucket, MA
(Zone 7a) wrote:In February, I placed an order for about 25 plants, mostly tube sized shrubs, many viburnums and a few other choice perennials and grasses from Forestfarm. The site was very easy to use, the shipping costs clearly reported and very fair and their notification of my order received, was timely. The plants arrived at the requested time and the packing was superb, nary a broken stem. The plants are all healthy, happy, will leafed out and ready to be planted. Shipping to Nantucket always adds to the shipping time, so receiving them in perfect condition was beyond expectations. I couldn't be more pleased. They sent me their amazing catalog, and it is truly a treasure trove of great plants available, many that are nearly impossible to find at an affordable price elsewhere. I will be back and, now, I clearly understand why Forestfarm is so highly rated in the Dave's Garden Watchdog Patti |
| Neutral |
noki
(4 reviews) |
On March 30, 2008, noki Columbus, OH wrote: Ordered a few times to get some hard to get plants (for my area). Plants were well packaged and shipped out on time.
Plants were kinda a disappointment thou. The 5 gallon (advertised as 4-5') conifer I got was only 3' high but was at least healthy. I felt kinda ripped off cause I paid to have a larger tree sent across country.Hopefully it will grow up into a nice tree.
Smaller plants I got were kinda pathetic. I got one 1 gallon conifer that will become a nice plant but other plants looked like they had sat at a nursery for years struggling without growth, a couple of years away from normal growth. Got a 1 gallon Ginkgo that was just a roundbound small plant stuck into the 1 gallon pot, and the graft growth was a weak V shaped joke that broke during the winter.
I'm kinda scared to order from them again, since you don't know what you will get. |
| Positive |
Hemhostaholic
(17 reviews) |
On March 27, 2008, Hemhostaholic Scranton, PA
(Zone 5b) wrote:This was my maiden order from Forest Farm. In the past, the only thing that stopped was the cost of shipping. After discussing Forest Farm's products with other gardeners, I decided to give them a try. I'm creating a new bed this year and was looking to purchase several "mini conifers" along with some other ornamentals that were mini versions of others that I liked. I order 4-1gallon sized mini conifers, and 4-tube sized trees/shrubs (2 ornamentals, 2 conifers.) The shipping on the gallon sized plants came out to $28.00. The trees that I ordered ranged in price from $12-19, so, essentially I paid aproximately $19-26 a plant...and I am by no means disappointed. The tube sized trees that I ordered, shipping was $11.80, the average price of the trees I ordered was $9, essentially, they came out to about $12 each.
The packaging and shipping was outstanding. It took me nearly 30 minutes to unpack everything. You really do "pay" for their shipping, and I am not complaining. Most of the gallon sized conifers that I purchased, especially at the size that they are, would have cost me about $30-45, if I were to buy locally...I feel I made a great decision.
I will be posting pics of my order from Forest Farm, and others that I have ordered from this year, on my journal. The pics of the order will let you know what to expect when you receive an order from Forest Farm.
Customer service from Forest Farm was/is outstanding.
The plant materials I received are superb!
The packaging was stellar!
I will definitely be a repeat customer! |
| Positive |
staniforth
(6 reviews) |
On March 25, 2008, staniforth Bellevue, WA wrote: I've had great service from them. Stan S
On March 28th, 2008, staniforth added the following:
Have just now received my second order from Forestfarm and again great plants and the packing was excellent. UPS did their best, this time, to mutilate the box and were almost totally successful BUT the plants inside were secure, safe and unharmed. Again because of the special care Forestfarm took in secure packing. Thanks again! I'll be back! Stan
On April 17th, 2008, staniforth added the following:
Have ordered and received two more shipments from these people. Plants continue to be of excellent quality and size. BUT I'm struck by the care expressed in the packing of the plants. Believe me. It's worth an order just to see how much effort these people put into packing your plants.!!! Stan S |
| Negative |
bobnorth
(1 review) |
On March 25, 2008, bobnorth Coos Bay, OR wrote: Very expensive for what you get. I was very disappointed at the extremely small size of the plants I received. The "5 gallon" advertised plant was actually a 2 gallon size...the other plants very, very small. I suppose you're paying for a very extensive variety which they appear to have from their catalog. I'd say Forestfarm is a ripoff.
|
| Positive |
Alkane
(1 review) |
On March 24, 2008, Alkane Tinton Falls, NJ
(Zone 6b) wrote:The customer service and selection are outstanding. S&H is a bit pricy but the plants have always arrived in good condition. Even the plants in my latest order, which was left upside down by the UPS driver made the trip unharmed. The plants were not huge but from my experience a respectable size for mail order. I've ordered from them three times and I have been pleased with each order. |
| Negative |
donnywebber
(2 reviews) |
On March 15, 2008, donnywebber Portland, OR wrote: Three or four years ago I ordered one plant from Forestfarm, it was a Lonicera vine and was our "test order" from them. They must have been so desparate. It arrived so scrawny we couldnt believe it. The plant looked like it was fresh off of the fifty cent table. Two or three stems at most, maybe 1/3 the size of a pencil and about six inches long. By far it still is the scrawniest Lonicera on the back fence, if it is still alive at all--I dont even want it, dont even like it--last I looked it still had only two spindly branches. It is still the huge disappointment it was the day the thing got here. Mercifully, they must have finally got the message and quit sending us their unwanted catalog. |
| Positive |
ksgarden
(6 reviews) |
On March 14, 2008, ksgarden Freehold, NJ
(Zone 6b) wrote:Excellent: friendly and efficient customer service, incredible selection. Plants got over the years have been true to name and healthy.
A friendly lady on the phone today actually suggested I change my already placed internet order to surface shipping as there was no need for air at this time of year. Other nurseries would scarcely have cared or bothered to try and save the customer the money. How nice! |
| Positive |
dannygates58
(11 reviews) |
On March 13, 2008, dannygates58 Jefferson, NH wrote: I placed an order with Forest Farm for 4 shrubs I had been looking for. The shipment arrived within 10 days packaged perfectly and all plants in one gallon containers, good sized and very healthy. I will absolutly buy from them again |
| Positive |
bjsalazar
(2 reviews) |
On February 29, 2008, bjsalazar Prescott Valley, AZ wrote: Lots of communication from the grower kept me well informed. The plants arrived in great condition and very quickly. I am very pleased with my first experience with mail ordering plants. |
| Positive |
sheilaquilcene
(2 reviews) |
On February 28, 2008, sheilaquilcene Quilcene, WA wrote: I ordered plants online late in the evening on February 22, 2008, a Friday. I immediately received an email confirmation, and received the entire order on Wednesday, February 27. The hellebores looked especially lovely with numerous buds on them. Other companies had this plant advertised for less, but after reviewing them on the Garden Watchdog, I decided to order from Forestfarm. I'll be a repeat customer!
On March 25th, 2008, sheilaquilcene added the following:
The hellebores I bought from Forest Farm have been in the ground for one month, and, although I purchased tubes not gallons, they are now just as large as one purchased for $6 more from a highly regarded local nursery. Even with the shipping, Forestfarm was cheaper and the plants are just as nice. |
| Positive |
tkmkam
(5 reviews) |
On February 23, 2008, tkmkam Jacksonville, FL wrote: Because of some bad experiences with another mail order nursery, my husband and I began searching the web for other choices. Thru Garden Gate magazine, we found Dave's Garden website and read about Forestfarm. We decided to order because of the mature size of the advertised plants and the reasonable pricing. Although we have not received our large order yet, their customer service has already won an A+. Approximately 4-5 days after our online order, we were called and informed ONE of our several gallon order was not available. Forestfarm wanted to know if we would like a substitute, to fill the shipping container, because they charge shipping based on the shipping container, not by the number of plants. We were so impressed. We are confident the same customer service will be provided after the sale as was before the sale. Thanks, Forestfarm. You have a new customer. |
| Positive |
RedneckGrower
(1 review) |
On February 15, 2008, RedneckGrower wrote: My first order just arrived. I was pleasantly surprised by the size and vigor of the gallon plants (most especially the Fatsia japonica 'Spider's Web'). The dormant plants look good, with some healthy stems/truncks and nice nice roots. Packing was very good.
An outstanding selection of hard-to-find plants at reasonable prices. I will be re-ordering soon. |
| Positive |
kimmybear
(1 review) |
On February 5, 2008, kimmybear Louisville, KY wrote: I ordered a sorbus aria (whitebeam) last fall, and was completely satisfied by the entire experience. Not only are their selection tremendous and their prices reasonable, but their customer service is unparalleled. They sent me a lovely little sapling in excellent condition and were unbelievably helpful in assisting us with tips on making it grow in our area. They also helped us find a species of shrub we fell in love with in London and told us the best options for growing a relative of it here. Absolutely wonderful people, I recommend them to every gardener I know. I'll be getting all my hard-to-find plants from them in future. |
| Positive |
paulaindc
(2 reviews) |
On January 22, 2008, paulaindc Washington, DC wrote: I recently ordered a weeping Prunus yedoensis from Forestfarm. Smooth transaction as always- they are quick to answer my email questions, and the tree arrived in excellent shape, despite its cross-country journey.
One of my favorite trees- Prunus mume W.B. Clarke came from them, and it has been a source of pleasure over several years.
My niece gardens in up-state New York, and after I gave her some trees from their catalog, she has purchased several more that have flourished. The trees have been quite hardy and done well -even with the zone 4 winters she has. I saw them last year, and I was impressed. Great source for unusual plants, and a wonderful catalog to peruse.
On April 24th, 2008, paulaindc added the following:
Most recent order of several vines and perennials arrived on the exact day specified in my order. As usual, all the plants are in lovely, vigorous condition. The jasmine, in particular, looked ready to take off and start twining about. Well-packed order, everything clearly labeled, no damage whatsoever. By the way, the weeping Prunus yedoensis I planted in the fall bloomed this spring, about a week before the Tidal Basin Yoshinos. As always, a pleasure to buy from these professional, knowledgeable and friendly folks. |
| Positive |
mercedes2653
(3 reviews) |
On January 17, 2008, mercedes2653 Portland, OR wrote: I would highly recommend this company based on my recent purchase from them. I purchased two Magnolias (Michelias) from them and had a hard time deciding what to order because their catalog is so full of plants that I want. When I finally made up my mind, the person who take my call was as helpful and kind as could be. The plants then arrived in record time and are so healthy looking! I couldn't have had a better experience! |
| Positive |
maxxpower
(1 review) |
On January 16, 2008, maxxpower Newton, MA wrote: forestfarm is an excellent nursery. their selection is exhaustive. for this reason, they are a unique and precious resource to us plant connoisseurs.
sure, they've got a few problems. such as:
1. some of their 1 and 5 gallon pots are only 2/3rds--maybe even only 1/2 full of soil. apparently, significant erosion occurs and potting mix drains out from the time they're potted.
2. packaging is great--fastidious really. so much so that sometimes foliage gets stuck on the tape, and occasionally even stems break from too many staking ribbons.
3. some of their 5 gallon plants are a bit over-pruned. it may be necessary to fit for shipment. and--as with their packaging--they need to be excessive to placate all you whiners that will raise hell if ANY damage occurs in transit. personally, i'd prefer to just snip off the occasional broken branch.
4. website needs improvement. several times, my order has vanished 'cause i spent too long entering data. i choose to phone order now. better to deal with a human anyway. besides, these are plantpeople; they're too busy growing exquisite specimens of vegetative delight to divert attention towards the banality of cyber-commerce.
all these comments are petty griping. ultimately, the question is: where're else are you going to find a chinese flat-spine pricklyash (Zanthoxylum simulans)? or a Playtcarya strobilacea (so rare it doesn't have a common name)? they not only have these, but they're offered at a reasonable price, wrapped with exacting care, and delivered to your front door.
i love forestfarm!
|
| Positive |
plantslayer
(12 reviews) |
On January 8, 2008, plantslayer Raymond, ME wrote: I placed a large order with Forest Farm last spring and was very happy with it. The packing was incredible. It must have taken hours just to pack my order alone. They put 4 one gallon pots in a box and there was not a bent or broken stem to be found. The plants where large and vigorous. I was pleasantly surprised because their prices are more than reasonable.
One of the plants I ordered looked a little weak and small . When I checked the packing slip they acknowledged that fact and said we sent it anyway , but did not charge you for it. I can't even remember which plant it was because I didn't lose a single plant from the 50+ I ordered. A few of the plants I ordered where not available but they called me to see if I wanted to substitute before they sent out my order. That is my kind of customer service!!! They let you know up front, no waiting months for plants you aren't going to get. ( I don't want to name names but 2 companies, now owned by the Remax real estate group are famous for that trick.)
This is onea company that sends such quality at such a great price, if I see a plant I want at a more questionable nursery, I'll check ForestFarms web site to see if they offer it as well. I know what I am getting will be as good or better and more than likely less money. |
| Positive |
art_n_garden
(6 reviews) |
On January 6, 2008, art_n_garden Colorado Springs, CO
(Zone 5a) wrote:Last year I ordered a redbud and a forsythia from Forestfarm in two separate orders (both the tube size). Both came in great shape- almost too well packaged as it took me forever to get them out! They are both doing well, put on new leaves and grew (this will be their first winter in the ground). I think the redbud was 10$ plus 10$ shipping, but that is way cheaper than any redbud I could find around here. I'll definitely order again. |
| Positive |
quaintcharm
(8 reviews) |
On January 6, 2008, quaintcharm Galesburg, IL wrote: I have ordered from Forest Farm since the early nineties. I was able to acquire unique plants at a great price.When a plant is offered in the "tube" form they are very economical, and most catch up with the gallon size plants in a year or two. When ordering from them, I buy tubes (when available) for faster growing plants, or more common plants, (such as willow or dogwood shrubs). I order the larger sizes for things that are a new introduction, rare, or slow growing. One year I wanted a Golden Alder, and the very last one in stock was a five gallon size tree, that the catalog described as "too tall to ship." I called them, and they had it pruned so it would fit the box. Every time I see the beautiful leaves, bark, and winter catkins on the Alder, I remember they were willing to prune it to fit. Most companies won't alter a large tree because of the risk of the tree dying, and the possibly of the disappointment of the buyer. The staff at Forest Farm has always been the most helpful to work with. The few times I have had a question or concern, I received a timely response.When I began my early gardening days, my first Forest Farm catalog opened up possibilities to buy plants that I had seen in magazines, but couldn't find. I have seen new cultivars in other catalogs, and have waited to order them from Forest Farm. If not for them,I wouldn't have many of these now mature beauties that started in my garden in their "tubes." I will be placing my order tomorrow, and I have confidence that the operator will help me sort it out, the- tubes from the gallons, (as usual) so as to keep the cost of shipping down. BTW One reason the shipping may be higher than some, is the really secure packaging. The toughest thing about a Forest Farm order s opening the boxes! |
| Positive |
Spookycharles
(17 reviews) |
On December 16, 2007, Spookycharles Auburn, WA
(Zone 8b) wrote:This is a fantastic nursery. If there is something that I can’t find more often than not even if its not currently listed in their extensive catalog then they have some or they’re planning on getting the variety in the near future. Every time I’ve contacted them with an availability inquiry their replies have been extremely prompt and helpful.
Their prices and shipping costs are perfectly reasonable for the varieties and product they offer. While they may be a bit more than some other nurseries for more commonly available items, everything I have purchased from them was either not available anywhere else or they offered the best price. They ship potted trees, which are of course heavier than bare roots, but their trees establish extremely quickly.
I just recently received another wonderful delivery from ForestFarm and once again the trees are beautiful and arrived in excellent condition even despite UPS’s attempts to vastly delay delivery. I even received a phone call from the nursery after they had been notified by UPS that there was a delivery issue, which was in no way due to an error on the part of ForestFarm, checking to verify that the trees had arrived safely.
I’ve been extremely pleased with everything about this nursery and look forward to receiving many more beautiful plants from them. |
| Positive |
shellimac
(3 reviews) |
On November 15, 2007, shellimac Puyallup, WA wrote: I have ordered plants, trees from ForestFarm many times. I can usually find things there that I cannot find elsewhere. Prices and shipping are a bit stiff, but when looking and finding something on my must have list, I roll with it. One time a tree in 5 gallon got damaged in shipping, but they told me if it didn't seem to want to live, they'd refund or replace. At any given time my ForestFarm catalog is within my reach to look up special things I have run across. I do not mind not having pictures in the catalog, when I go looking in there I know exactly what I'm looking for beforehand.Karen Mcilroy |
| Positive |
patnjbob
(20 reviews) |
On November 8, 2007, patnjbob Blossom, TX wrote: I ordered several plants this past spring and only one plant was bad in the bunch. I immediately notified the company. They offered to refund or replace and I chose to replace. They sent me a confirmation that they would ship in October. I received the replacement and it is a very nice plant. I didn't have any problems with this grower and will order again ..I would like to see shipping a little less costly but they did pack well. I also recommend buying the larger plants if you can spare those extra dollars. |
| Positive |
spacegurrrl
(3 reviews) |
On October 25, 2007, spacegurrrl Tucson, AZ wrote: I am really impressed with the trees I ordered. Two of them were smaller than I thought they would be, but they look very healthy. The other tree is larger than I thought it would be and it also looks very healthy. I do have to say I didn't like that they didn't automatically send out an email saying that my order shipped, but it's not really that big a deal to me. I figured they shipped it the same day they charged my credit card. If I wanted to I'm sure I could have called/emailed them for shipping status. Overall, I would really recommend Forestfarm. They have a large selection, healthy plants and good packaging procedures. |
| Positive |
ctgrower
(9 reviews) |
On October 23, 2007, ctgrower Stratford, CT wrote: This is one of -- if not my most -- favorite places for plants. The selection is outstanding and the quality is always unquestioned. The catalog is a treasure trove of information and I pore over each new edition. Thank you so much for all the wonderful plants you've provided over the years! Even though my garden is getting a little crowded, I'm sure I'll always find a space for some ForestFarm beauties; it's more like hearing from a dear friend than dealing with a commercial nursery. |
| Positive |
piotr1
(2 reviews) |
On October 21, 2007, piotr1 Arlington Heights, IL wrote: I have ordered trees for over $1000 this year, since forestfarm has 5gal material that I would have to otherwise drive for 4hr to pick-up locally. However, when I received a spruce that didn’t look like the best specimen to me and asked for a free of charge substitute, Ron first gave me hard time and then stopped writing. As a customer who ordered several trees, I would expect forestfarm to be more thoughtful to customer’s concerns. Customers won’t like everything that is shipped to them, and shouldn’t be always the one stocked with the not so good looking plant. I will love and take care of the plants I got from them so far, but will try local places for new purchases, where I can see plants before I buy them.
On November 8th, 2007, piotr1 changed the rating from neutral to positive and added the following:
I heard from Ray, and he sent me very nice Chamaecyparis 'Green Point' as the spruce replacement for free. This shows me that they care about their customers and want to make them happy. |
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