RobofNY New York City, NY (1 review) September 10, 2016
Posted on September 10, 2016, updated September 10, 2016
Saw this site to decide between Bonsai Boy and Bonsai of Brooklyn. Based on the reviews I drove to Bonsai Boy and had the owner (Paul) help me select three plants. I have a brown thumb, so I asked for hardier ones to start (elephant bush and ficus).
I have bought more since then. When I\'ve had an issue he emailed me the response within a few hours (or minutes).
When one was growing \"too large\" I drove out and he spent a good time showing me the proper way to trim the tree.
I can not vouch for his shipping, but I can vouch for his onsite service.
RobOn September 10th, 2016, RobofNY added the following:
Error - when I said I went to Bonsai Boy - I meant Bonsai of Brooklyn.
Great online buying experience and I recommend Bonsai of Brooklyn! I asked several varied questions thru email and they were all answered in a timely, friendly and professional manor.
-Good communication, quick shipping, easy to use web site.
-Everything was as described/photographed
-My order was accurate, nothing was missing or mistaken.
-The beautiful pots I received were well protected for shipping.
I had a previously horrible experience from another Bonsai Company and was afraid to try another company via the internet but I took a risk, and with the outcome/results I was very very happy! 101% Satisfied.
I instructed Bonsai of Brooklyn to please send my pkg via USPS and it was done.
Pkg came really super fast like Speedy Gonzales as per my instructions and the Juniper plant was just like the picture said it would look like: Absolutely beautiful and healthy! I will certainly do business here again and have instructed all my friends to order from this prestigous store. I also ordered a piece of figurine and it came neatly wrapped and just as the picture illustrated, just as the way it look and I was very pleased.
You want your dollar's worth? How about quality?
Please shop at Bonsai of Brooklyn, where quality meets your dollar match. Thanks!!!
Paul of Bonsai of Brooklyn was very helpful and accommodating to a complete pre-beginner in email correspondence and on the telephone. Telephone ordering worked well, as Paul's suggestions during the process were valuable. My order arrived when promised in perfect condition. If my first attempt at bonsai isn't a complete disaster, I'll definitely deal with BofB again.
I ordered 4 diferent Serissa pre-Bonsai plants from them to train myself and got the ones I asked for and paid for which is very nice to have done as you get the shape you desire in the plant. They have a website where you pick and choose the plant you want. Excellent condition, and packaging. I am a very satisfied customer and will buy from then again.