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| Company Comment, posted on January 19, 2008: |
Our brand-new enhanced website is now live! We're really excited about it here at Ecolage and think that you will be too; be sure to bookmark it.
At Ecolage, you can always shop with confidence, get excellent customer service and enjoy our 100% satisfaction guarantee. And when you order from us, we always ship big plants in big boxes. We're proud to be one Garden Watchdog's top 30 mail order nurseries.
If you experience any difficulty with our new website, please feel free to phone in your order at 1-866-562-8088. See you there!
The Ecolage Team
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| Feedback History and Summary |
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Comments:Displaying the 50 most recent comments:
| Rating |
Author |
Content |
| Positive |
Besecu
(1 review) |
On April 30, 2008, Besecu Houston, TX wrote: By the time I got home, my husband had already opened my new arrivals.
Although I didn't have the joy of unwrapping the rare gift to myself,
I was delighted with the plants that I saw. They looked beautiful!
The health & appearance of the plants justified the price. I was
happy to find a nursery within a 500mi. radius of my home in the South
to ensure the purchase was sustainable in addition to increase the
likelihood that my 'Catawba' Crape Myrtles would acclimate well to my area.
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| Positive |
jerrytate
(4 reviews) |
On April 23, 2008, jerrytate Lake Charles, LA wrote: I"m a local and the nursery has been a great asset to my planting work. |
| Positive |
megpnp
(1 review) |
On April 11, 2008, megpnp New Haven, CT wrote: I wanted to ship a plant/shrub for outdoor planting to my mother in law who lives in Georgia (we live in CT) for her 85th birthday. I found Ecolage on the web, called them and in two days my husband's mother was delighted and surprised with the frost resistant gardenia plant that we had chosen for her. She said the plant arrived in excellent condition and was beautiful! It was a huge hit with her. I priced similar plants/shrubs on line and could not find anyone who came close to matching size and price of the plant. The gentleman who helped me was kind and followed my instructions to the letter. For that, I thank him. I will definitely use them again and actually forwarded their web site to a close friend who's mom lives in AZ. Thanks again, Ecolage, you are a great find! |
| Positive |
seagardener
(13 reviews) |
On April 11, 2008, seagardener Southport, ME wrote: We ordered two 3 gallon windmill palms (Trachycarpus fortunei) for shipment to Maine. We received an e-mail to track the shipping. They arrived in great shape, really nice, healthy plants. The pots were wrapped in heavy, clear plastic bags tied with jute ties and the boxes were filled with biodegradable corn starch peanuts. A bamboo pole in the pot protected the foliage from being crushed in transit. We're going to grow them in containers outdoors for the summer. We compared prices and plant sizes with a lot of other nurseries and this company provided much larger plants at a competitive price. Highly recommended. |
| Positive |
califtxn
(3 reviews) |
On March 26, 2008, califtxn San Antonio, TX
(Zone 8b) wrote:I ordered 140 pots of dwarf mondo grass and I hardly had time to prepare the soil and the plants were here in fantastic condition. Packed perfectly, beautiful, healthy plants. I ordered and then received them 2 days later!!! What fantastic service, the person to whom I spoke was so courteous, I know I will be ordering from them again. Oh, the price was great!!! What a wonderful company - Thanks for having them on this site - great find!!! |
| Positive |
Digthedesert
(1 review) |
On March 21, 2008, Digthedesert Mesa, AZ wrote: Just received three yaupon hollies that arrived in Arizona from Louisiana faster than anticipated and in even better condition than if I had brought them home from a local nursery in my car. This was my first purchase of plants of this size--3 gallons, 4 feet tall--over the internet, but after talking with Steven, I was convinced it was worth the risk and I am thrilled with the results. Would gush more but I have planting to do... |
| Positive |
mtnqueen
(6 reviews) |
On December 6, 2007, mtnqueen Ellijay, GA wrote: Dec 6, 2007 ECOLAGE is absolutely first class in all respects. I ordered Innocence Mock Orange and it is a beautiful specimen. Arrived in perfect condition, when promised and is over 3' tall. Steven treats you as though you are the ONLY customer !!!! This could become a dangerous addition for me.
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| Positive |
lovmyplants
(1 review) |
On November 17, 2007, lovmyplants Aurora, CO wrote: I ordered a Philodendron thinking it was the same as a Monstera deliciosa and in spite of the fact that I did not get the plant I ordered due to my own mistake the plant I did receive was so pretty lively and healthy that I immediately wanted to keep it .
I will go back to buy more and recommend Ecolage to anyone considering buying live plants via mail they really know how to package plants in order for them to arrive safely with minimum shock to the plant
thanks Ecolage |
| Positive |
kmhappel
(2 reviews) |
On November 7, 2007, kmhappel Vista, CA wrote: This was our first online purchase of plants. The crepe myrtles and mahonias we ordered came exactly as described and in perfect condition. The mahonia were in better condition than those in any local nursery here in San Diego. We called them and asked lots of questions which they answered with pleasure. We would recommend this nursery to anyone. |
| Positive |
horsgrdn
(1 review) |
On October 27, 2007, horsgrdn Greeneville, TN wrote: My order arrived yesterday just as you said and I couldn't be more pleased. The packaging, size and condition of the plants were outstanding. Thank you for taking the time it takes to do things right! I'm a very satisfied customer.
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| Positive |
LavonTXGardener
(2 reviews) |
On September 29, 2007, LavonTXGardener Lavon, TX wrote: I have mail ordered from many many companies and Ecolage is by far the very best in customer service and product. All plants and trees arrived promptly, very nicely packaged, and were absolutely beautiful! I only had one small problem and Ecolage quickly remedied the situation with absolutely no hesitation. Thanks so much Ecolage!! I'll be returning to you! You're one company that "GETS IT!" :) |
| Positive |
REXTHELAB
(16 reviews) |
On September 14, 2007, REXTHELAB Rancho Santa Margarita, CA wrote: Very very nice plant!!
I ordered a Sago Palm from Ecolage and it showed up very well packed...covered with those white peanuts.
Those....I could have done without but I guesss they do save the plant..mine showed up in mint condition..a very nice palm.
These are usually pawned off with lousy small palms at real expensive prices.
The one I received is a very nice size one in real good condition.
Thanks!!!!....will be ordering from these folk again!!
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| Positive |
ncpepper
(21 reviews) |
On June 20, 2007, ncpepper Pilot Mountain, NC
(Zone 7a) wrote:Wonderful plant experience! Big healthy plants well packed and great customer service. What more can you ask for? |
| Positive |
MissEmma
(2 reviews) |
On June 13, 2007, MissEmma Milton, FL wrote: I ordered two Thuja Green Giant and two Bay Laurel. They arrived a few days ago in excellent condition because of the wonderful packing. Wonderful healthy plants and the owner and employees there are a delight. I certainly do plan on ordering much more from this company. |
| Positive |
hahayes1
(1 review) |
On June 5, 2007, hahayes1 Manassas, VA wrote: Wow - I have never received anything that was packed this well! The bat flower was stunning - I didn't even expect it to be blooming, I thought I was just getting the plant. Order was shipped as stated by the company. I will order from Ecolage again. |
| Positive |
nomrs123
(1 review) |
On May 28, 2007, nomrs123 Pensacola, FL wrote: I also ordered a crape myrtle, Tightwad (trademark), that I could not find anywhere locally. I had contacted nurseries from Mobile to Navarre with no luck when I found it on the Ecolage nursery's website. The positive feedback on this website encouraged me to give Ecolage a chance, and I am more than happy with the results. The crape myrtle arrived even better than expected. It was larger, filled out, and already has buds. The packaging was excellent and the plant still moist after its travels with the shipper. Thanks to the biofoam and stakes, only a very few small leaves were lost. I'll most certainly buy from Ecolage again. |
| Positive |
vcbvineyard
(1 review) |
On May 25, 2007, vcbvineyard Patagonia, AZ wrote: I ordered a Celeste fig tree to be shipped by UPS Ground in three days. The plant arrived as promised and it was in near perfect condition. There was only minimal droop to the leaves, but the potting soil in the three gallon container was optimally moist. The stem caliper is one inch and the small tree is already bearing figs. ECOLAGE shows extreme consideration and kindness in their communication, wonderful service and beautiful plants. I will definitely order from them in the future. |
| Positive |
shuggins
(8 reviews) |
On May 4, 2007, shuggins Houston, TX
(Zone 9b) wrote:I agree with the other reviews. Super fast shipping, great packaging and a fantastic looking plant. Doesn't get any better than that. |
| Positive |
rbohemian
(2 reviews) |
On April 16, 2007, rbohemian College Station, TX wrote: This nursery cares about its plants and its customers. I had been looking for a certain variety of crape myrtle ("Apalachee") and, after extensive searching, Ecolage was the only nursery I was able to find who carried it. I emailed to see if they had any remaining in stock and received a quick response that they did, indeed, still have them. I called to place my order for 3 crape myrtles. Steven Abrahams took my call and was very helpful and friendly. He tallied up my order and then asked if I had room at my place for a fourth Apalachee. Sure enough, when the plants arrived, there were 4, for the price of 3! They were strong and healthy with beautiful foliage and did not look like they had spent the past several days in a box! I am very impressed with the knowledge and customer service provided by Steven and by the crew in the shipping department, who did such a wonderful job packaging my crape myrtles.
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| Positive |
mikeford
(1 review) |
On November 4, 2006, mikeford Galveston, TX wrote: We are very impressed with both the quality of the plants from Ecolage, and the great effort undertaken in packing and shipping our plants. Each of them arrived in perfect condition and exceeded our expectations. We will be ordering from Ecolage again soon.
>
> Thanks,
> Mike Ford and Michael Shaver
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| Positive |
MarieO
(1 review) |
On November 1, 2006, MarieO San Anselmo, CA wrote: I bought a Crape Myrtle and Daisy Gardinia and they are beatiful. My plants arrived in perfect condition and were larger than I expected. I am very pleased with the specific plants and the shape chosen for me. Shipping was timely and the plants were packed with care. |
| Positive |
Dedda
(11 reviews) |
On September 29, 2006, Dedda Petersburg, VA
(Zone 7a) wrote:After reading reviews - ordered 2 plants (Texas Mt Laurel shrubs)
Received very healthy (securely packaged), good sized plants.Fast shipping !
Ecolage has all the plants I have been searching for years. very, very pleased.****
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| Positive |
MitchEnt
(1 review) |
On August 27, 2006, MitchEnt Newark, DE wrote: Ordered four camellia's from them this spring. All were very great when shipped, and are now budding and producing new growth. Best experience from a catalog! Highly recommend!!! |
| Positive |
DiamondD
(8 reviews) |
On August 26, 2006, DiamondD Baton Rouge, LA
(Zone 8b) wrote:I discovered Ecolage when I was trying to replace my Princess Flower. Since then, I've ordered quite a bit from them. I've even talked with them for recommendations in various locations around my home. They couldn't have been more helpful and patient with me. |
| Positive |
niners
(1 review) |
On August 15, 2006, niners bayside new york
(United States) wrote:In the early spring of 2006, i purchased (3) dwarf crepe myrtles (tightwad). They were shipped to me in perfect condition. I was a little worried because it was still quite cold in new york city. Anyway i put them in the ground and hope for the best, knowing crepe mrytles don't do well in this part of the country. They made it through the spring and began to flourish in early summer. Then to my surpise they flowered, i did not expect them to flower in the first year. I could not be more happier then i am with steve abrahams and his ECOLAGE nursery. His plants were as good if not better than he said they would be. thank you tom starace. |
| Positive |
bjfurlough
(1 review) |
On July 19, 2006, bjfurlough Pasadena, MD wrote: I recently ordered three frostproof gardenias as a first-time online nursery stock purchaser. Everything about this transaction was PERFECT...from the information and ease of use on the website, to the email communications, through the delivery and quality of goods received. The plants arrived on the day I was informed to expect them, they were well packaged, well hydrated, and, in bud. They plants have since begun blooming and have grown approximately and inch. I look forward to purchasing from ECOLAGE again, THANKS! |
| Positive |
gotti2421
(3 reviews) |
On June 19, 2006, gotti2421 San Diego, CA wrote: I have been looking all over for the Evergreen Wisteria and was so happy to find it through Davesgarden.com. I placed the order on a Sunday and received the plant on Friday. This was the fastest transaction I've experienced with any online nursery. The plant arrived and was just amazing! It was well rooted and established and even has buds ready to bloom! I am extremely satisfied with this company, its awesome packaging, and the extreme quality of plants. Can't wait to do business with them again! |
| Positive |
dmj1218
(18 reviews) |
On June 18, 2006, dmj1218 west Houston, TX
(Zone 9a) wrote:I ordered 4 plants from them in June. They arrived in wonderful condition, very well packed. All 4 plants were at least 3' tall; 2 hibiscus coccineus 'Alba', a red crossvine (over 5' in length), and a possum haw holly (4' tall). I will definitely order from them in the future! |
| Positive |
sweevil
(2 reviews) |
On June 12, 2006, sweevil Seattle, WA
(Zone 8b) wrote:I was looking for some fragrant plants and decided to use Ecolage after reading the comments on this forum and checking out their cool and compelling website (packed with info, nice to look at, and easy to use). Ecolage did not disappoint. The plants (3 types of gardenias and a butterfly ginger) are absolutely stunning. They arrived in superb condition, wrapped and packaged with absolute care. The plant specimens themselves are very large (not always the case with mail order) with good root systems.
In addition, Ecolage's customer service is first-rate. A UPS error caused my original package to be delayed, so they sent out another package asap. Very prompt and friendly problem resolution! Overall, this was a great online purchasing experience; I will definitely be buying from them again. Highly recommend!!
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| Positive |
canofworms
(1 review) |
On June 11, 2006, canofworms Riverside, CA wrote: I ordered a 3 gal evergreen wisteria which I couldn't find anywhere locally. I was hesitant because of the high cost of shipping, thinking the plant would not be large enough to be worth it. I was so wrong! The plant was huge, healthy and expertly packed. I can't wait until it blooms! I will definitely order again. I order many things online and this company is definitely first rate. Just excellent. |
| Positive |
txconejo
(1 review) |
On June 9, 2006, txconejo Dallas, TX wrote: We are very pleased with our order. It's amazing, those plants looked better fresh out of the box than they often do from the local nursery.
They're just about 18 inches tall now and are flowering! The leaves are lovely, they're almost leathery; much more beautiful than other types of crepe myrtles. We're hoping they'll thrive. Thank you! Angela/Dallas, TX |
| Positive |
ScottNH
(2 reviews) |
On June 2, 2006, ScottNH Laconia, NH
(Zone 5a) wrote:I've ordered a couple of times from this company and will do so again next spring. I've tried several others and this is the first mail order company I've dealt with that ships very healthy landscape ready plants that I would expect to see at my local garden center. The plants were very full and well branched and the order processing and shipping times were as good as anyone could hope for. I am very pleased and highly recommend them. |
| Positive |
lawgirl5
(1 review) |
On May 24, 2006, lawgirl5 Stockton, CA wrote: I ordered a crepe myrtle and african parrot gladiolus and both arrived on the date specified by Ecolage. Both were in good shape with awesome packaging! Still some moisture in the pots as well--and all the way to California. I am very happy with my order and this company. The question now, is if my green thumb is working and I can manage to keep them alive! HIGHLY recommend Ecolage!!! |
| Positive |
Cotesa
(2 reviews) |
On May 20, 2006, Cotesa Reisterstown, MD wrote: I'm using as many native plants as possible in our yard and decided a Bignonia capreolata vine would be a lovely addition. However, the first two I bought last summer through the mail at another nursery were skimpy and didn't make it through the winter.
Didn't know anything about Ecolage and had my fingers crossed for good luck this spring when I called in a first time order for two B. capreolatas. They arrived a few days later beautifully packed, large and healthy.
From now on whenever possible, I'm going to use Ecolage for all my mail order plants.
G Frantz, Reisterstown, MD |
| Positive |
DeerPhobic
(7 reviews) |
On May 6, 2006, DeerPhobic Gig Harbor, WA wrote: I found Ecolage through the ratings here at Dave's Garden. Being a transplanted Southerner I was happy to find that they carry some old Southern favorites and I ordered a banana magnolia, evergreen wisteria, pineapple guava and a butterfly ginger.
My order arrived promptly and I was delighted to see the wonderful condition of the plants especially considering that they'd travelled from one end of the country to the other . The plants (not just the pots!) are extremely large for mail order. It's obvious that they were packed with care - the twine holding the plastic around the pots was even tied into a bow! As another poster mentioned, not one drop of soil was missing from around the roots and the soil is still nicely moist. The only suggestion for improvement I can make is to ask that they add the cultural requirements (sun exposure, soil type, water, etc.) to the packing container.
The wonderful ratings this company has received are well deserved and I can't wait to place another order. Thank you Ecolage!
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| Positive |
drivetothegreen
(3 reviews) |
On May 1, 2006, drivetothegreen Bennettsville, SC wrote: i needed a lady banks rose quickly and called ecolage-they were fantastic-sent the rose and 3 more plants i really wanted and got them in 3 days-very healthy,robust plants and a great,friendly staff-would not hesitate to do business with them again and again-highly recommend this company for the best and healthiest plants ever |
| Positive |
talnred
(1 review) |
On April 28, 2006, talnred LIncolnshire
(United Kingdom) wrote:I placed an order online for delivery in Texas. After a miscommunication regarding shipping, I e-mailed my concerns. I received an immediate e-mail response with a really kind explanation and all was handled. Ecolage has the BEST customer service! In fact, in this day and age of internet transactions, it's especially surprising and really rewarding to have such personal and caring service from an online seller. I highly recommend them. |
| Positive |
gsanstra
(1 review) |
On April 22, 2006, gsanstra Schaumburg, IL wrote: After searching for a long time over Christmas and sending a few emails to several mail order nurseries, Ecolage was the only company with a prompt response. We ordered a Magnolia Stellata in February with the request to hold it back until April. The ordering process was smooth and communication throughout the process great.
We received the tree April 20th, in perfect shape. It was packaged very well, with extra care taken of the 5 gallon pot in order to keep it moist. The tree is much nicer and healthier looking then I have seen in any of the nurseries around Chicago.
I would certainly order from them again, as they seem a trustworthy company with plants in an excellent shape.
As one of the other customers in this forum mentioned, I send a ‘thank you’ email as well and most of the time you wouldn’t hear anything, but Ecolage actually took the time to send a reply to my thank you note! Very well done!
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| Positive |
chr
(1 review) |
On April 16, 2006, chr Montrose, WV wrote: I just purchased an Arborvitae fern from Ecolage LLC.
The fern came quickly and was packed well.
It is a beautiful and well rooted plant! My communication with this company
by phone and by
e-mail ,I felt was exceptional----in every way they wanted to please their customer. In fact ,I have just placed another
order with them for an Oriental Chain Fern.
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| Positive |
OutsidePlaying
(2 reviews) |
On April 13, 2006, OutsidePlaying Laceys Spring, AL
(Zone 7a) wrote:I was apprehensive about ordering plants on-line, having had a couple of not-so-great experiences in the past. I have difficulty finding unusual and dwarf varieties in my area. But Ecolage sent me some of the largest, healthiest shrubs and perennials I have seen. Their packaging was outstanding, and everything arrived in perfect condition. I will definitely order from them again. I even sent them an e-mail thanking them for their prompt shipment and great plants, and their customer service rep thanked me in return. Outstanding! |
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