The scoop on 'The Thyme Garden Herb Company'

This is the second year I have ordered from Thyme Garden. They have a diverse selection of plants, some I'm unable to find elswhere. They also practice organic, earth-friendly standards which are important to me.
The staff are helpful and friendly both via email and with extra growing hints written on the printed plant info. Everything I've purchased from Thyme Garden continues to thrive so far. I am very pleased and will continue to order from them for years to come

I recieved my order today and was extremely pleased! Plants were HOT GLUED to the bottom of the box so they would not fall around! I thought that was a very excellent idea. They were very well and carefully packaged, and came dry enough for herbs to handle, but the box was humid inside, showing that they had been wrapped in moist newspaper originally. Everything was so skillfully and carefully wrapped in little elastic bands to keep the greenery looking perfect. All contact I've had with the nursery has been positive, they had to substitute plants, and emailed me for a list of possibilities.
In the passed I was very pleased with my seed purchases, and I will certainly be buying plants again from The Thyme Garden (as well as seeds). You can not get this variety of herbs in my neck of the woods!!

I have been purchasing seeds from The Thyme Garden for at least seven years. My order always arrives within a week complete. I also like that they throw in a bonus seed pack. Their seeds always germinate quite quickly. What I like the best is the seeds they have available that I can't find anywhere else,such as corsican mint and a really low creeping thyme. Truly, they are one of my favorite seed companies for herbs.

I love their catalog. It's informative and concise, and I'm always intrigued by their selections. I have been pleased with the seeds that I've ordered, but never with the plants. I have received plants that were water-logged and rotted, as well as plants that looked to have been thrown into the pot upside-down! This is the only company that I've ever been dissatisfied with. And considering how rude they were when I called to talk, I certainly won't waste my time and money doing business with them again. And I must admit that I'm sorry, considering their offerings.

Have ordered for a few years...herb seeds are well packaged and with good info...plants are small but well packed and did well in my zone 6 garden...may order again but pricey!!!

I am really pleased with the Thyme Garden. I ordered more than 100 plants last year. All arrived in excellent condition. They were carefully packed, were a good size, and very healthy. Everything I ordered survived. They even called to check to see how everything arrived and called again later to see how the plants were doing. I have placed another big order for this year. I have tried many different herb producers, and they are definitely my favorite.

I was extremely pleased with the condition of the plants. They all did well. I will definitely order from them again even though they are shipping all the way from Oregon.

Ordered 10 plants in January. My credit card was charged promptly. Plants arrived in late April. Unfortunately, UPS kept the plants over the weekend and 7 out of 10 died. I received my refund in October. I don't know about you but getting a refund after 10 months is not my definition of good customer service. They also never sent another catalog. Just as well as I've scratched them off of my list.

My experience ordering lavender plants was mixed. Everything arrived great, but 3 of the 16 plants died within weeks. The rest of the plants are doing really well. I contacted them via email immediately last year about it, but never got a response. I will order from them again once I find out about last year's order.