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ejutte Summerfield, NC (2 reviews) August 24, 2016
Posted on May 17, 2016, updated August 24, 2016
My \"Hot Papaya\" coneflowers arrived in perfect condition last week, despite the UPS person setting the box on it\'s side. So much for those arrows! At least he put it in the shade. The little plants are perfect, and I loved the tray after I discovered I could eject a plug with the flick of a finger. Bloomin\' Designs exceeded my expectations. On August 24th, 2016, ejutte added the following:
I failed to mention the Hot Papaya were little baby starter plants, which I planted in my bed and cared for with guidance from Mike. After three months, I've lost just one of 72 plants, and two are actually blooming! I can't wait until next year!
Thanks, Bloomin' Designs for your great service and your lovely, healthy plants. I'll be ordering from you again.
BEWARE OF THIS COMPANY! Do NOTORDER from this Company. There is a reason that there have been no reviews about them here in over a year and it is because they do not stand behind their products, they do not honor their word as a vendor. I purchase close to $300 in various Hosta plants in May 2015. They arrived dead and lying in a mess inside the box. I immediately (within 5 hours of receipt) notified them by email and spoke to "Mike" who I asked for a refund and also offered for him to arrange to send UPS to pick up the plants . At that time of my order, their FAQ guaranteed an "immediate refund or replacement of plants" if the items received were not satisfactory. Mike agreed right away in writing by email "to stand behind their guarantee" and give me a full refund back to my credit card. When I asked him in multiple follow-up emails when the refund would be issued, he never responded. Finally after several days, he replied asking me "whether the box was damaged", I answered his question, and again asked him when my refund that he promised me would be issued. After a few days of more unanswered emails that I sent him, he asked me to send him photos of everything. I then emailed him many photos. I again asked where was my refund. After a day, he replied that I needed to send the plants back to get my refund. By this time 5 days had gone by. Despite the fact that he never said anything prior to this about sending the plants back & never replied to my original offer to return the plants, now he wanted the plants back. I had discarded the rotting mess of plants on the 5th day and he knew that I did not have them any longer. This Company a few days later changed their FAQ to no longer say anything about a refund for plants that are unsatisfactory. So, the facts are that this is a dishonest Company that sent dead plants, lied about issuing me an immediate refund by standing behind their guarantee, deliberately took several days to not respond to my emails, asked for photos, etc. (all of which I sent them), then finally, days later, asked me to send the plants back in order to get a refund. Then they changed their FAQ about refund, entirely eliminating refunds as an option. Would you trust doing business with a company such as this, would you trust whatever they say about this situation with me?. I don't think so, and despite whatever they say in response to my review, I have everything I have said above documented in writing. Ultimately, the most important part of this for anyone as a potential customer is that Mike from their Company agreed at the beginning of this situation to give me a full refund, with no conditions to return the plants, just send him the photos, he would stand behind their refund guarantee. He lied, no refund was ever issued, and nothing they say can be trusted about their business because their word means nothing. Stay away from this Company. Buyer Beware!!!Company representative comment on July 3, 2015: On Jul 3, 2015 6:05 PM, Bloomin Designs Nursery responded with:
Wish we could please everyone and we thought we "jumped through hoops" on this one. Customer pushed for immediate delivery, so we dug them and had them on their door step Friday, 5 days after the order.
They indicated plants must have been died when boxes were damaged during shipment. After several requests for pictures, we received 3 pictures that showed two holes punched in a box, but no pictures of plants.
Despite no proof of damage, we agreed to a refund upon the plants returned, but customer refused to return plants. After review of our records, their credit card company agreed with us.
ANNEON BAR HARBOR, USA Minor Outlying Islands (1 review) September 9, 2014
I have ordered flats of seedlings from Bloomin Designs six times this season. They have been very responsive to my delivery date requests and all plants have arrived in first rate condition. For quantity purchases they have the best prices I can find online for a home gardener. The 2 flats of Stephanie Returns daylilies I ordered from them are flourishing in my Maine garden.
alisarin Malone, NY (Zone 4b) (2 reviews) June 20, 2014
Although I've ordered from many online nurseries in the past two years since I started my garden, this is the first time I ordered from Bloomin' Designs (after learning about them right here!). Most of my experiences with other major companies has been mediocre at best, but I have been super pleased with BD in every way! I ordered an 18ct flat of 3.75" creeping thyme plants for a border around one garden, and they mistakenly sent a flat of ten 4" pots instead. I sent a note to Mike and he very quickly shipped out the missing plants PLUS extras, all in the larger size. I was amazed and impressed at their generosity in compensating for their error! And also with Mike's prompt attention. This is all on top of the other commendable things about Bloomin' Designs-- the quality plants themselves, the very well-packed box they arrive in, and the fast shipping. I can't say enough good things about them. If you need good plants in quantity, they are definitely the place to go. I'm already making a wish list for next season!
Just wanted to say thank you for my order of 20 rudbekia little gold star - excellent quality plants, delivered safe and healthy. Order process advises of every step along the way - easy and a very good experience. Bulk pricing is also very good.
I found Blooming' Designs online when looking for some bulk plants for a home I recently moved to upstate New York. They were very helpful in arranging my order and making multiple changes that I requested. I placed a sizable order and am happy that almost all of them are returning this spring. We had a harsh winter, and I have probably a 95% success rate. Keep in mind I also had not done a lot of winterizing of the beds...so I am ecstatic with the results. I placed a second order for spring shipment and have had great service in arranging and changing a ship date based on my travels and also changing the order based on my soil conditions and discoveries from last year. In many cases I was able to get 25 plants for what I would pay for 10 of them at my local seller...great prices and great service.
lamarcaro North Granby, CT (1 review) April 23, 2014
I will never buy from this company again. Over 50% of the bare root perennials that I purchased from them last fall did not make it through the winter despite taking all necessary precautions. The issue I have is that the company does not warranty its products. It only guarantees delivery of a plant but not its quality.Company representative comment on April 23, 2014: On Apr 23, 2014 11:13 AM, Bloomin Designs Nursery responded with:
It was a tough winter on established plants much less new plantings. The plants lost were also border line hardy for the zone. While we do provide guarantees, we agree with Dave -
In the February 2008 issue of Garden Gate Magazine, the subject of plant guarantees was addressed by Dave Whitinger of 'Dave's Garden' in an article entitled "The Best and Worst Mail Order Nurseries",
"Check guarantees, substitutions and refunds. Make sure that the company guarantees the plant to be true to name as well as healthy and viable when it arrives. Nurseries can't be responsible for the health of the plant once it's in your care. But if there are problems within the first 48 hours, most companies will work with you to correct the problem."
On Apr 23, 2014 11:28 AM, Bloomin Designs Nursery added:
Should have added that the potted plants lost were border line hardy, and the dozen bare roots should have been hardy in at least one more zone. We regret her loss of about 25% of the fall planting, and wish we had been given the opportunity to provide assistance before this posting.
Marty_pal South Farmingdale, NY (2 reviews) June 10, 2013
While perusing the Internet researching groundcovers I was so thrilled to find a company that sold retail as well as wholesale.
What a great experience buying from Bloomin Designs Nursery! I found just what I was looking for, Lotus Plenus, even though I didn't know at the time that that was what I was looking for. Fell in love with the plants, emailed Mike to make sure they were still available (this was the third week in May), he emailed back that night they were still available. I ordered them the next day and they arrived two or 3 days later, beautiful plants, beautifully wrapped and in great condition!
Very impressive all the way around. Kudos!
kimmydg Pittsburgh, PA (Zone 6a) (4 reviews) March 28, 2013
I ordered some plants (a flat of groundcovers) from Bloomindesigns nursery on Jan 9, 2013, requesting them to be sent to me on March 25, 2013. they shipped the plants exactly on March 25, and i received them on March 27. the plants were BEAUTIFUL! Lush, all nice and green. Strong plants, full of healthy leaves and branches. Strong roots. not teeny tiny skimpy roots like you get from some nurseries sometimes. I'm happy :) Thank you :))
dsfedor Ellicott City, MD (1 review) October 8, 2012
Bloomin Designs provided us with an outstanding product at a great price. There customer service was very hepful.
Our plants arrived on time and were very well packaged.
We will definately buy from them again.
mark6109 Lorton, VA (Zone 7a) (1 review) March 31, 2012
my experience with this company was outstanding!
I wanted to plant a long row of daylilies in my yard but I did not know exactly what I wanted. I emailed Mike for advice and received a prompt and helpful response. Our conversation continued through a series of emails until I had a better idea of what I should plant.
When I decided what I wanted, the number that I needed did not fit into the quantity categories that he offers. So being the typical demanding internet customer, I emailed him again to tell him what I wanted. He offered a special link that fit exactly what I asked for without complaint.
Now here is the best part. In looking at the site he shows an example picture of the fans that he sends and they look pretty small. Based on the low price that he charges, I was afraid that I would be disappointed with my order. But since he had been so helpful I decided to give him a try. Well! When I received the order, I was amazed at the quality of the plants. The fans were huge, healthy and way beyond what I expected. I am so pleased!
Was very happy with my purchase experience with this company. From the emails exchanged prior to shipping to the receipt of the plants. This was my first purchase from them but will not be my last.
plantgnome1 nowhere land, NY (Zone 6b) (31 reviews) September 14, 2011
Posted on September 10, 2011, updated September 14, 2011
Posted on July 30, 2011, updated September 10, 2011
This rating is for customer service not plant quality. Was looking for reasonably priced daylily site for Plum Perfect and found them. Site said nothing about any stock on this particular daylily so I emailed them and the replied promptly indicating they only had a few, but allowed me to place an order for 2. Received them promptly.
Rating for plant quality is Negative as the daylillies they sent had no fans-only little tiny green sprouts on top-almost looked like they had one and divided it. In all the daylily purhases I have made from tons of nurseries, these were the puniest ones I have ever seen. I planted them and they seem to be growing-lets see what happens in the spring. On September 10th, 2011, plantgnome1 added the following:
update-those tiny little green sprouts have exploded into large healthy plants and are now the same size as my 5 year old stella d'oro which the plum perfects are planted next to. Therefore, I am changing my plant quality rating to Positive. Mike from Bloomin Designs actually emailed me just yesterday to see how the plants were progressing, something that none of the other online plant companies ever did in all the years I have been purchasing plants online. So I have learned not to rate plant quality until the plant is in the ground and has a chance to prove itself. Thanks Mike for your concern and follow up. Will def. order more from this company.On September 14th, 2011, plantgnome1 added the following:
I placed a second order with Bloomin Designs for a daylily and a Delphinium.I got home pretty late and had to open my package so as not to leave the poor plants in a box-Well- Not only did I get a nice size daylily and a nice healthy Delphinium but I got 2 extra delphiniums because Mike wasn't happy with the way they rooted out. They all look a very healthy size and I am sure they will thrive in my full sun garden with my Black Knight Butterfly Bush and 2 dwarf Joe Pye purple plants.against the back of my house. Needless to say I am Bloomin' Happy and will continue to give them business.
lwliao Louisville, CO (1 review) September 9, 2011
I am impressed by the wide variety of mini Hostas. I emailed a question about availability, and they responded promptly. The ordering process was quick and easy. All of the Hostas arrived in superb condition. I am eager to order other plants from Bloomin Designs.
ntashma1 Mount Lebanon, PA (1 review) June 26, 2011
I ordered John Creech sedum, variegated liriope, daylily Rosy Returns and creeping phlox. The plants arrived very carefully packed and in great condition. After planting, they have been growing much faster than I expected. Mike was very responsive to my questions. I would order from this company again and recommend it based on my experience.
kentstar Ravenna, OH (Zone 5b) (39 reviews) May 2, 2011
Posted on June 12, 2009, updated May 2, 2011
I purchased hosta's for the first time here last spring (sorry I'm so late with the review ). They are doing wonderful this year. I bought "Rainforest Sunrise" and "Fragrant Blue". Beautiful now, thankyou! On May 2nd, 2011, kentstar added the following:
Just wanted to let you know that my Rainforest Sunrise and Fragrant Blue hostas that I bought from you in 2008 are still doing excellent! They are always gorgeous and keep getting larger every year!
Janna Mahwah, NJ (Zone 6a) (28 reviews) May 2, 2011
Hate to leave a negative feedback, but this company's customer service and replacement policy really sucks! They just don't stand behind their (dead) product and don't want to make things right. Very disappointed!
I ordered 6 Knock Out roses from them last fall, 3 rainbows and 3 pinks. I also ordered about 25 other roses from other companies last fall. All roses arrived dormant, as they should be, and the pink knockouts had wilted dead leaves on them, but I though: OK doesn't look good, but they must be dormant, let's wait till spring. By the way, the pink knockouts had their roots chopped like the home depot bag roses. I planted all the roses as soon as they arrived.
Comes spring, all roses that I ordered last Fall are growing nicely except these 3 dead pink knock outs, for which I paid $45 total. The 3 roses are totally dead (as they were upon arrival, but it was hard to be absolutely sure in the Fall).
So I just email the company, being sure that they would ship replacements, (which I would be happy to get) and here's what I got fro Mike:
"Hi, Regrets on the problem, however we cannot guarantee what may happen once a plant is shipped."
Our policy - "We can guarantee our plants to arrive at your doorstep healthy, viable, true to variety and labeled; no substitutions without your approval. If you think they may have been damaged during shipment or arrive in poor condition, we would like to know immediately. Within 48 hours of plant delivery, if there is any dissatisfaction, we will replace the plant or refund the purchase price."
Nice! So the plants were NOT viable, but how is one suppose to tell in 48 hours when it's Fall and they supposed to be "dormant" and should not show any growth till Spring? So, basically, the company's policy means that they reserve the right to ship you dead plants, and once it's shipped - it's your problem.
I have never experienced such unfriendly attitude from an online plant vendor, most online nurseries will guarantee their plants for 1 year and even if they don't have a guarantee they would usually try to make things right. Most will gladly ship you a replacement if something went wrong, ESPECIALlY if it is NOT a customer's fault! When you shop online, you can not physically choose your plants as you would in a regular nursery, so you trust the people to choose for you. I don't like paying for dead plants!
I have 15+ years of gardening experience and know how to plant and take care of a rose. Besides, the other 3 roses that this company shipped are growing just fine, so obviously there was an issue with the other 3, and this company does not want to acknowledge this and make things right.
I am very disappointed and will never order again from them and will warn my gardening friends about this company.Company representative comment on May 2, 2011: On May 2, 2011 12:41 PM, Bloomin Designs Nursery responded with:
Well, after 10+ years shipping plants, we knew it would happen and hope you read any of the other posting about our plants. If you wish, we would be happy to discuss this transaction with anyone concerned about our plants and guarantee, but not in this forum.
dollartist Winter Springs, FL (2 reviews) April 25, 2011
Working with Bloomin Designs was a very nice experience. The Delosperma ground cover I ordered arrived looking very healthy and even had a few small flowers in bloom. All questions were answered ASAP and with a friendly attitude. This will be the first place I look for plants in the future.
hanoverman Hanover, MD (Zone 7a) (2 reviews) March 29, 2011
My first time order of a flat (36) of Liriope muscari 'Big Blue' exceeded all expectations. The order was processed and shipped quickly. The plants were well packed. The plants are larger than expected and very healthy.
My order arrived very quickly and the quality of the plants is excellent. I swear they are even in better condition than what I saw recently at our local high-quality-expensive nursery. I would certainly order from Bloomin Designs again!
PLACED MY FIRST ORDER. I WAS VERY PLEASED WITH THE QUALITY AND SIZE OF THE PLANTS, THIS WILL BE MY NUMBER ONE COMPANY TO ORDER FROM. MIKE WAS VERY KIND AND HELPFUL ON THE PHONE. JUST SUPER NICE PEOPLE WITH WONDERFUL PLANTS AND SERVICE. I'M ALREADY PLANNING MY NEXT ORDER.
I would strongly suggest everyone buy from this nursery before all others!! I just now signed up to Dave's Garden for the sole purpose of adding to all the positive comments for Linda & Mike.
I ordered 15 Jethro Tull coreopsis, they arrived in one day, were in AMAZING shape and much larger than I expected!
Mike responded quickly to all my e-mails and gave me great advice. Their packaging was the best I've ever seen, which shows they truly care about their plants. It's obviously more than just a company to them.
You'll not find better people to deal with: knowledge, courtesy, kindness, and care...what more could you ask for?!
Oh yeah, their prices are great too!
I ordered several flats of perennials and they arrived promptly on the date that I requested. The plants were well-packed, undamaged and in good shape.
I appreciated the prompt replies from the owners when I had questions.
I'll definitely be using this vendor again. I've already recommended them to several friends.
hdnurse Cary, United States (1 review) June 27, 2009
I ordered 2 flats of Georgia Blue. They arrived quickly; the packaging was great. Not a drop of soil was lost and the plants were all green and happy. They gave me a great deal and I will definitely order from them again.
I recently ordered two flats of the 4" pots of Variegated Liriope based on the positive comments I'd seen here. They were shipped from Ga.on June 9 and arrived in Cincinnati on June 10. I was extremely pleased with the size, quality and condition of the plants which far exceeded my expectations. When you mail order, especially from a new place (this was my 1st order), you never know what to expect.......and I was surprised and quite pleased by the plants I rec'd. Mike and Linda obviously run a quality business and provide healthy, high quality plants at a reasonable cost. I will definitely order from Blooming Designs again in the future based on this experience.
I just received my first order of roses from Bloomin Designs and was very impressed with how well they were packed and how healthy the roses were. I wanted the new varieties of Knockout roses and had a hard time finding them; but when I checked out Bloomin Designs site, they had every variety I wanted and the price was very reasonable. Happy Day! ;) In addition, the email I received as to the shipment being sent and when I could expect to receive it, was right on the mark. Living in Florida I knew I was taking a chance ordering roses this late in the season; but this worked out very well. I look forward to ordering from them again.
I purchased 4 flats of plants and three daylilly plants. The flats came packed with beautiful plants and survived the shipping because of the great packing. I had a question regarding shipping and Mike was very helpful...super service. I also received a discount on the flats. This is an all-round great place to buy plants and I will definitely order from them again.
BayStorm Hendersonville, TN (2 reviews) April 24, 2009
I ordered a flat of Autumn Fire Sedum on Friday and I got my flat by Wednesday! Woo Hoo! My experience with this company was ALL good. I was confused on how to get the discount for flats and I left a message. They got right back with me and honored the discount with no glitches or hitches. Great to work with. NICE people. And the plants are healthy and happy to boot! I will definitely use this site again. -- Tennessee
surory Bethany Beach, DE (3 reviews) April 11, 2009
Bloomin' Designs sent me one flat of ajuga and one flat of Chrysogonum. BD's are 4" pots, filled to the brim, very, very large plants looking very healthy. Price per plant here is less than others I ordered from another company which came in only 3" pots and look sickly by comparison. My order was shipped very quickly, the packaging was outstanding, plants arrived in perfect condition and pots were filled to overflowing. Shipping costs were also reasonable.
Wonderful varieties of hostas offered. The site has them categorized by size, which I appreciated. I didn't have to sort through all of them to get the size I wanted. Mike & Linda worked with me on the best shipping date for my area. I was notified of shipment and the plants arrived fresh and healthy. I am very happy with the great plants and great service!
sandy1954 Daytona Beach, FL (1 review) April 5, 2009
Bought some perennals.They were great nice size plants
I am excited about this company. I bought bareroot knockout roses from this company a few weeks ago and the roots were about 10 to 12 inches long and many of them. I also bought some packaged knockouts from Lowes and their rootbase was about 6 inches long. Needless to say the roses from Bloomin' designs are thriving and the ones from Lowes are struggling. I can't wait to purchase more products from this company.
I'm really blown away by my experience with Bloomin' Designs! I've purchased plants from a number of mail order nurseries over the years, but BD's was by far the best experience I've had. My order was shipped very quickly, the packaging was outstanding, plants arrived in perfect condition and pots were filled to overflowing. Shipping costs were also the most reasonable I've seen. You won't be disappointed!
I got my hostas and knockout roses in perfect condition! They were packed well and very fresh. One of the biggest I have every recieved by mail order. Very quick shipping! The people at Bloomin Designs were also very helpful when it came to assisting me in picking my selection that would work for my yard in my zone. They even gave me planting and care tips! It was a wonderful experience and I would recommend them to anyone. You will definately be receiving more of my business in the future.
I want to thank you for the rapid shipping of my daylilies order (ordered on Sunday, the flat arrived the following Wednesday & the rest arrived on Thursday).
Now, I have done business with the leading mail-order nurseries, but I must say 'Bloomin Designs' tops them all. The nursery stock arrived in excellent condition, and the care taken in packaging them for shipment shows your pride of providing quality plants in top condition.
I certainly will recommend your nursery to everyone interested in the type of plants you provide. So much so, I will be sending you an order for some Care Free Roses to finish my Fall planting.
Tskstar Los Angeles, CA (3 reviews) September 22, 2008
Purchased Hostas 2 weeks ago. The service I got from Mike and Linda was extremely prompt, courteous, and knowledgeable! And the plants I received were very healthy, and generous! In fact, I will be making another hosta purchase from them this week.
THE BEST ORDERING EXPERIENCE EVER ONLINE! Bloomin Designs met and surpassed all of my expectations. Fast shipping, great product selection, and knowledgeable staff that answered all my questions. The plants I received were nicely wrapped and were beautiful healthy large plants. I have found my company to do long term business with to feed my plant obsession. I HIGHLY recommend them to anyone who expects the same great service. I LOVE BLOOMIN DESIGNS! These are passionate plant lovers! A great big thanks to Mike and Linda the owners! I will be in contact soon :)
I recently received my first order from Bloomin Designs and immediately placed my second order. Excellent web site, selection, quality, customer service, communication, packaging, and prices!! And a reasonable shipping fee -- unusual! Good to find a supplier who carries some of the harder-to find-species. If my initial experience with this company is any indication of how they operate their business all the time, I HIGHLY RECOMMEND them.
dpl9222 Dexter, MO (Zone 6b) (8 reviews) August 7, 2008
I just received my first order of plants from Bloomin Designs nursery, and the daylilies were very nice, large rooted plants. The packing was great, very neatly wrapped in wet paper towels and plastic wrap, the plants looked as though they had just been removed from the garden. Also, the bonus plant was great, Strawberry Fields Forever, one that is usually too pricey for me to purchase, so that was a pleasant surprise. I am very satisfied and plan to order again when I need more plants.
The plants were so well packed, that they stayed in really good condition until I was able to plant them. Alabama had been very hot, and even that did not seem to affect the quality of the plants. I will definitely order from them again.