| Rating | Author | Content |
| Negative | denises_garden
Williamsburg, OH
(1 review)
December 04, 2008 | I purchased several packs of seeds from Sunrise in September and most arrived within a reasonable time frame. Two selections were no longer available and they promptly refunded my money. However 1 packet of seeds was omitted from my order and I didn't catch it until October. I sent an e-mail and was informed by the company on 11/9/08 that the packet of seeds would go out the following week. I have yet to receive the seeds and have sent 2 additionals e-mails with no response. Normally I wouldn't sweat over 1 packet of seeds but it was a $5.29 price. |
| Positive | sjp8987
Round Rock, TX
(7 reviews)
October 08, 2008 | I'm giving a Positive review because I did get the seeds I wanted, but it didn't go that smoothly.
Email responses ranged from VERY fast to pretty fast, so that was good.
However, It took a week and a half to get my seeds, which I thought was odd until I emailed and found out that they were waiting on some seeds to come in so they could be sent to me. I thought it would have been better though to just let me know ahead of time that they were waiting on seeds instead of waiting for me to email them about it.
When I got my order, I got 2 of one packet (can't complain there), however I was missing two of the packets I ordered(one of which had a backordered stamp next to it on the invoice) I would have preferred a note letting me know when I would receive these backordered seeds, but I emailed the company and told them my order was a little off, so now I"m just waiting on two packets out of the 7 or so I ordered.
I don't want to give a negative review, but I kinda wish this process went a little more smoothly. |
| Positive | azreno
Mesa, AZ
(Zone 9b)
(10 reviews)
September 19, 2008 | I've ordered seeds from Sunrise several times. The shipping is always quick and germination is always good. |
| Positive | CarolineC
Berwyn, PA
(7 reviews)
June 07, 2008 | Reasonable prices and shipping costs. Good selection of seeds. Good customer service. I received all but one pack of seeds one week after mailing it out. And the other pack of seeds, which was on backorder came soon after that. All seed varieties germinated. |
| Positive | moonewe
Springfield, MO
(Zone 5b)
(10 reviews)
April 12, 2007 | Extremely fast shipping and wonderful customer service. Carries some uncommon and hard to find varieties of seeds. Worth their weight =) |
| Positive | bbrookrd
nantucket, MA
(Zone 7a)
(32 reviews)
November 21, 2006 | I ordered on Nov 17 seventeen packages of seeds. I received the order today, Nov 21. Very, very quick and I was pleased to have received some nice bonus packages. Thank you. I found many seeds that I have not seen elsewhere especially Nasturtiums. The site is very user friendly and they take paypal. Patti |
| Positive | Tigerchops
Dallas, TX
(Zone 8a)
(2 reviews)
August 18, 2006 | I ordered Gerbera daisy and Echinacea seeds from Sunrise in early July. The Gerberas arrived promptly, but the Echinaceas were on B/O. Almost all of the Gerberas germinated within a week and upon request, Sunrise is sending me another packet of Gerberas in place of the backordered Echinaceas. I would say this company provides high quality seed at good prices with excellent customer service. Some of the larger seed comanies could learn a thing or two (or more) from Sunrise! Will definitely order from Sunrise again. |
| Positive | girlndocs
Tacoma, WA
(7 reviews)
March 30, 2006 | When I checked the (expensive) seeds I'd ordered and found a big hole in one, I emailed Susan. Literally within minutes she had replied, apologizing and saying she would send me a new packet for my trouble. The seeds arrived in two days, and there were two packets instead of one. What great customer service.
I noticed a lot of the seeds Sunrise carries are more expensive per packet than at other places; but then, most of the other places have higher S&H, so I suppose it all evens out. |
| Neutral | dstartz
Deep South Texas, TX
(Zone 9a)
(9 reviews)
April 26, 2005 | I ordered several varieties of seeds and received the wrong color of martagon seeds. It took multiple phone calls and emails over a period of many months to finally get the right seeds. When she finally got ready to send them she sent me an email telling me to pick another seed I would like so that she could send it as a way of saying 'Sorry'. But before I could get back to her with what I would like she emailed to say she had sent my martagon seeds. |
| Positive | donida
Lakewood, CA
(Zone 10b)
(1 review)
February 09, 2005 | Came across company by a search for a special seed-Padron Pepper-they had it and other items seemed interesting,so I gave them try, they proved to be a very good experience with processing and sending my order in a speedie way. They are O.K. with me!! |
| Positive | Debby
Milo, IA
(Zone 5a)
(8 reviews)
February 22, 2004 | Seeds were sent out very quickly. Will order from them again. |
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