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| All Things Cedar Mailing Address:
1228B 31 St. North
Lethbridge, Alberta T1H 5J8 (Canada) Phone: 1-866-320-1257
Fax: (413) 714-3890
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| Feedback History and Summary |
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Comments:
| Rating | Author | Content |
| Negative | DJax
Bethlehem, CT (Zone 5b)
(1 review)
June 3, 2006 | I had a poor experience with All Things Cedar. Last summer I purchased a Teak patio set online. The table which, had much less padding than the chairs, arrived broken. Emails from their customer service were at turns; good, confused or defensive. They did offer me the choice to replace the table or return the entire set for refund. I’d ordered the set to arrive in time for a party, so I chose to just replace the table. This proved to be a hassle prone process. The company made arrangements with UPS for pickup with out consulting me on my availability and gave me conflicting information as to whether I should repack the table or not. When the replacement table arrived the finish was different than the chairs. I really didn't care to go through the return process again and the party date was coming up. Again, I chose to keep the set. Bad choice. Less than a year later the seat of one of the chairs, that apparently was not properly dove- tailed, has broken. I don't know about their Cedar products. But the teak, I received, while attractively priced, is poorly made. I would never order anything from this company again.. |
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