The scoop on 'Logee's Greenhouses, Ltd.'

Company Profile   Logee's Greenhouses, Ltd. Logee's Greenhouses, Ltd. has 503 products listed in PlantScout. Logee's Greenhouses, Ltd. is a Watchdog 30 company. Mailing Address: 141 North Street Danielson, Connecticut 06239-1939 (United States) Phone: 1-888-330-8038 Fax: 1-888-774-9932 Catalog Order Page: Hyperlink Paper Catalog Cost: $4.95 (refundable w/order) Visit Logee's Greenhouses, Ltd. at: Logee's Greenhouses in Danielson, CT » E-Mail them » Visit their website Recent reviews: Past month Past 6 Months Past 12 Months Positive 3 16 34 Neutral 1 2 2 Negative 1 1 2 This company offers a variety of plants. This company specializes in: Plants: Begonias Plants: Tropical & Tender Perennials Other helpful information: Member of Mailorder Gardening Association

Feedback History and Summary   197 positives 13 neutrals 12 negatives

Comments:

Rating Author Content Positive dbsmith2 Amsterdam, NY (Zone 5a) (7 reviews) November 07, 2009 Attended my third open house at Logees today. As usual, I bought way too many plants. The staff was very helpful, the greenhouses are amazing and the plants were impossible to resist. I wouldn't make the 6.5 hour round trip if they didn't knock my socks off each and every time. Positive Toni05 Brookfield, IL (42 reviews) November 05, 2009 Posted on August 24, 2009, updated November 05, 2009 My husband overheard me discussing Hoya Lauterbachii, so he ordered one as a surprise. The hoya is absolutely beautiful. Its height is 22 1/2". I checked for hitchehikers, so far so good..none. Its velvety leaves are without mars. In fact they're perfect. The only mistake Logee's made, they asked if the Hoya was a gift. He said yes. He was under the impression a gift card would be included, but the plant arrived without a card or any indication who the plant was from. My name was on the outer box, but I had no idea who sent a plant. 'for a minute I thought I had a secret admirer..lol' The hoya was wrapped securely, well-packaged, and according to the time my husband ordered, quickly shipped. If for some reason my husband reads this, "thanks, XOXO" I'd like to thank Logee's too..Toni On November 6th, 2009, Toni05 added the following: My husband placed a second order from Logees. He ordered Begonia FireFlush 'Curly', Anthurium, root-grown in Lava Rock and a Dragon Fruit, (Hylocereus.) The Anthurium is very nice, loaded w/flowers. I only wish care instructions were included for plants grown in rock..especially when sent to cold, dry climate areas. Because I have over 300 plants, my husband can't keep track. While browsing Logees site, he spotted the Dragon Fruit..in his mind, he envisioned a plant similar to the picture, even though the ad says it's potted in a 2.5" pot for 14.95. For one, I have this plant, purchased from another nursery, four times the size for 4.99. Instead of sending Begonia Fire Flash 'Curly' they sent a standard B. Fire Flash. I emailed Logees, asking if I could return the Dragon Fruit. They responded asking the reason, which I explained. Apparently they didn't want this tiny, and I mean small, plant back. Guess I'll write off the 14.95 plus shipping as a loss. They sent a second Begonia, 'Fire Flash Curely' the plant that was ordered, but honestly, I see no difference between the first and second begonias. lol. I even posted both begonia pictures on a plant forum, and others agree. It looks nothing like the B. FireFlush 'Curly' posted on their site. Color or shape. I'm leaving positive feedback because the plants I received, 'other than the Dragon Fruit' are large, healthy specimens. The Dragon Fruit cost should be 2.99. Last, I wish I knew if the second Begonia was a true B. Fireflush 'Curly', the plant my husband ordered.... If a Logees rep reads GWD feedback, and curious as to the looks of the Begonia I received, I'll be more than happy to send pictures.. As a matter of fact, I'm looking forward to it so I'd know if I got the correct Begonia..Toni Neutral smord Rockaway, NJ (1 review) October 27, 2009 Posted on August 20, 2009, updated October 27, 2009 I ordered a number of plants for my terrarium, based on Logee's recommendations for Terrarium plants. Unfortunately, they came with hitchhikers and the slugs promptly killed my entire previously healthy terrarrium. To be fair to Logees, I was too busy to contact them about the problem and give them a chance to fix it. I will probably give them one more chance since I'm having trouble finding good sources for terrarium plants. Next time I will also be smart enough to quarantine new plants for awhile. -Sarah On August 20th, 2009, smord changed the rating from neutral to positive and added the following: Wow! I got a call from Logees within the hour and they offered to replace my plants, months after the actual problem. I'll log back again after I receive the plants if they do ok, but I'm definitely impressed by the service. -Sarah On October 27th, 2009, smord changed the rating from positive to neutral and added the following: Unfortunately, 2 of the 4 replacement plants also came with hitchhikers - this time with caterpillars that seemed to hatch in the soil about a week after I got them. Those 2 plants died. Logees offered send me a refund, which I took them up on. THey pointed out that they use biological pest controls, so it is possible for pests to survive in the potting soil at times, which is a good point. Frustrating, but I will probably order from them again since there is no financial risk and they do have some wonderful plants. The two surviving plants are doing great. Positive Hortoscope Princeton Junction, NJ (1 review) October 22, 2009 I had a great experience with every aspect of my Logee's order. I ordered a miracle fruit plant, two jasmines, one blood orange tree, and a lemon tree. The miracle fruit plant was much larger than I had anticipated (it was well over a foot tall). Though I wish the lemon and orange tree were slightly bigger, they appear healthy and lush. My two jasmine trees are green and full of flowers. I found no evidence of any pests or damage. Shipping was very reasonable considering the number of plants I ordered. Also, I received my order within a week of placing it. I would not hesitate to order from them again. Thanks! Negative RachelCR High Bridge, NJ (2 reviews) October 12, 2009 Seeing all the positive reviews here of Logee's, this spring I ordered about $200 worth of plants. I received them promptly and they were decently packaged. I got a wide variety & some went outside my house, front and back, and some stayed indoors. However, within a week or so a couple started wilting then dying. At first I figured you might lose a few with any large purchase. But as the weeks went on many others either died outright or seemed very sickly. I should mention all my other plants that I already owned were and are doing fine. After 2-3 months I was really annoyed by how much money I spent on sickly plants. I sent an email to Logees explaining the situation and asking for help with my remaining plants, especially two brugmansias, my most expensive purchases, that were alive but struggling. I got a message back telling me they only guarantee their plants for 30 days and offering no real help with the plants. Now it's fall and I'm still very bitter. Every single plant I bought from Logee's is dead, except the 2 brugmansias I have quarantined in my house. Now that the humidity is gone I see the problem - spider mites! Everything must have been infested. Since absolutely all my other plants are fine I know the mites must have come from Logee's. That's $200 wasted and I'm trying to decide if I should just throw out the brugmansias. I will never buy anything from Logee's again! Positive hummer_girl Saint Louis, MO (Zone 6a) (12 reviews) October 09, 2009 I took advantage of a recent sale and ordered 2 Bouvardia ternifolia for my hummers. Of course, the hummers have migrated south, but I was going to buy these plants next spring, anyhow, so why not now? I have purchased from Logee's before, and I think their plant packaging has gotten better. The plants looked like they had just been lifted off the nursery table. Perfect condition, and with blooms! The plants are under the lights now, and are looking very good. Thanks Logee's. Positive ReggieL Andreas United States (2 reviews) October 05, 2009 I have ordered from this company for the past 10 years. They have awesome plants,excellent shipping, and guarantees. Worth trying them out. ReggieL Positive shohinken Fort Lauderdale, FL (4 reviews) September 16, 2009 I am a repeat customer of Logee's and have been very satisfied with speed of orders, condition of plants, and prompt reply to questions about what is in stock. KHY Neutral ksgirl Allen, KS (1 review) September 11, 2009 I love that Logee's carries many unusual plants and I've ordered from them 2 times recantly. I wanted some supplies so I thought I'd try a couple plants also. First order was for a Columnea and it arrived looking OK but within a couple days turned black, I emailed them but got no reply. I'm thinking it got to hot on it's way to me. The other plant I got was Schlumbergera 'Thor Tenna' and it was a very nice size plant and is growing nicely. 2 of the supplies wern't sent but I was charged for them so I had to call about that and they did sent them. So I felt some what confident ordering 2 Schlum Aspens allthough they were a bit high priced but I've been looking for this one for some time now. Well they arrived and I was very disappointed, the Schlums were less than 3" tall and one had 3 tiny segments off the rooted piece (very tiny) One was out of it's pot so I could see the root ball and it also was very tiny. In my openion these should have never been sent to a customer at this size. I also ordered a Begonia but it arrived smashed and broken. I called them and they did say they would refund for the Schlums but asked me to give the Begonia a couple weeks to see if it recovers. So far I've not gotten a refund so I'm not only out the cost of the plants but shipping as well. I probally wouldn't order from them again! Positive lakesidecallas Dandridge, TN (Zone 6a) (15 reviews) August 30, 2009 I have ordered from Logees, but nothing in the last 4-5 years, although I liked their plants, the small plant and pot size meant I often lost the little guys. This year, during their end-of=summer sale, I took a chance and ordered 2 Thunbergia laurifolia, they were half price, so I received 2 plants for about $10 and the shipping was $10 also, which is much better than other catalog companies I've dealt with. The plants were quite large, and healthy, a month later they are in a gallon pot, with vines several feet long, and beautiful flowers. I'm very pleased with my order, the plant price, and the shipping cost. I'll order from them again... Positive grik Saint Paul, MN (3 reviews) August 21, 2009 Another good experience with Logees. I finally set up my light stand again in the basement after having dismantled for a couple of years and I was looking for some plants when their sale email reached me. I purchased 6 plants for about $70.00. They were packed very well and I only lost one leaf unpacking. The soil and rootballs were intact. The plants varied in top growth and root ball size. Most were really almost ready to repot up one size and I did that promptly. A couple appeared to be fairly newly started but healthy. I was especially pleased with the size of my Mitrostigma axillare because I know from experience how slowly they grow. I ordered the small size and it was at least 6 inches of top growth and well branched. :) I will buy from them again. This is probably my 4th or 5th order over the years. Positive LOVIE2 Boston, MA (5 reviews) August 17, 2009 I have ordered from Logees for about 5 years. Unfortunately none of my lemon/lime trees have survived thus far. I'm sure due to my own fault. I currently have a vanilla vine that was replaced because the first one came in broken. I also have a very small persian lime tree that has not grown since I've had it (about 2 months I think) but continue to have high hopes for. Logees has very good customer service and people there that are available to help you with plants questions because of that I would not hesitate to try yet another tree from them. Positive hmingbrd Sebastian, FL (Zone 9b) (5 reviews) August 14, 2009 I have ordered plants online from Logee's several times during the past year and have been very happy with everything.....the condition of the plants, the time it took to receive my order, customer service.....everything. My most recent order was for 8 plants, and all but one are fine. I emailed them on 8/8/09 about the one that appeared to have died. I received a prompt email reply from them, and my replacement plant arrived today! I will definitely order from them again. Positive skinnyrip Townsend, DE (2 reviews) August 07, 2009 I ordered a hibiscus on July 6 of this year. After 2 weeks of hearing nothing, I called them to ask if it had shipped yet. I was told that it was back-ordered and wouldn't be in for 2 more weeks at least. I never got an email saying that it was back-ordered; when I placed the order online, it said that it was in stock. I called again a couple of days ago & was told it would ship at the end of this week. Depending on the health of the plant, I may change my rating, but I have never had to wait so long for plants before, and wish they had communicated to me that it was back-ordered. On August 20th, 2009, skinnyrip changed the rating from negative to positive and added the following: The hibiscus arrived last week and it was in excellent condition. So, for the quality of the plant and the packaging, I rate Logee's positive, but am still wondering why they couldn't let me know sooner that the plant would be so delayed. Company representative comment on August 10, 2009: On Aug 10, 2009 3:17 PM, Logee's Greenhouses, Ltd. responded with: We have contacted skinnyrip directly to find out how we can resolve this issue. We apologize for the disappointment. Your order was placed on 7/6/09 at 4:01 EST over our website. We download orders from the website twice a day, once at 8:30 and once at 5:00. At those times we then publish inventory to the website. As a small company we cannot offer live inventory on our website. Due to that, at times our inventory may appear to be in stock when it is in fact not. In your case, we did inform you when you called on July 15th and July 20th that the plant was backordered for several weeks. We only ship plants out that are Logee’s quality and because of that we sometimes find ourselves in this situation. One suggestion that we offer is that our customers call our toll free number to ensure that an item is in stock for shipment. As soon as your order became available we processed the order for shipment and shipped the plant out within 48 hours. Again we sincerely apologize for this situation and wish you had contacted us directly so that we could have addressed the issue with you to ensure your satisfaction. Logee’s Customer Service Positive rainsgarden Verona, NJ (1 review) August 05, 2009 In early spring, I ordered 2 hibiscus plants. They thrived and did very well. However, as they started to bloom, it was obvious that one of the plants was incorrect. While not a horrible color, I was looking for something a little brighter.I e-mailed them and they responded within 2 days. They asked for a picture which I provided. They responded immediatley with an aplology and I received the correct plant in a couple of days. I might add the plant they sent is very healthy, well branched with tons of buds. I will send them a pictiure of it when it blooms. This is an excellent company. All the plants I buy from them do very well. My only problem is in my zone 6 area, I have to bring them inside and I'm running out of room!! Positive organic_kitten West Blocton, AL (8 reviews) June 25, 2009 I saw a plant on Dave's newsletter that I had had years ago. I decided I wanted to order it again and did. It arrived in a tiny pot, but was well packed and appeared to be healthy. I repotted it, have babied it a bit, and it is really growing well. I would order from them again. Positive PinetopPlanter Auburn Four Corners, PA (Zone 5a) (12 reviews) May 27, 2009 It had been years since I ordered from Logees, and I remembered them as having plants no one else has, albeit on the small side. I wanted to order a humidity tray for orchids, but decided to add an edible-fruited passionvine to my order (it's REALLY hard to just order supplies from a plant catalogue, is it not?). I phoned in my order. When we spoke about shipping time, I was told the order takes approximately 10 days to arrive. That seemed excessive to me. I stated that my shipping address was New York, and that they are located in Connecticut, and that seemed a long time to me. The service rep. cheerily told me she orderded once from them and she lives in CT and it still took 10 days, but that everything arrived fine. I went ahead and placed the order, but with trepidation about the shipping time. The order arrived in 5 days, extremely well packed, and the little passionvine looks quite good! I'm not sure I get the "10 days" spiel (I get orders from much, much farther away quicker than that), but I do have to say that everything about my order was perfect. I would definitely order again from them. Positive Cj_prof_nc Fayetteville, NC (Zone 8a) (1 review) May 19, 2009 Logee's was my first mailorder plant experience. I had been online specifically looking for some jasmine that I could grow indoors and then transplant outdoors at a later time if I decided to do so. The website had a significant amount of helpful plant care information, which I appreciated as a novice gardener. The plants arrived well-packed and undamaged at the delivery time stated. That was about two years ago and my four hardy jasmine plants are growing rampant throughout my kitchen. I have never had any issues with disease or pests. Some of the items are a bit pricey, but, for the quality of plant and service, well worth the price. Positive sunnyg San Jose, CA (Zone 9b) (6 reviews) May 18, 2009 Great selection of unusual plants, and excellent customer service. I've ordered from this company twice. The first time, I had a lemon shipped to my mom. One of the branches was broken upon arrival, and Logee's promptly sent her another one. I placed another order for myself this spring, and all of my plants arrived in perfect condition. I will definitely order from this company again. Positive Chantell Middle of, VA (Zone 7a) (19 reviews) May 12, 2009 Placed an order with a friend (she'd ordered from them previously and was pleased). Don't let the size full you - my Bouvardia longiflora "Fragrant Bouvardia" (just rec'd a few weeks ago) has 1 bloom and 1 bud on her currently!! All plants that I ordered are healthy and as described on site. Positive balberth Sunnyvale, CA (Zone 9a) (18 reviews) May 03, 2009 I've placed an order with Logee's at least once a year for many years. I think of them as sort of the Lexus of tropical plant companies. They do not ship the biggest plants ( pretty much everything is in a short 2.5" pot unless it physically won't fit in there ) and the average price seems to have climbed well over $10, even for some plants that don't seem to rate that sort of price anywhere else on the web. For your money, you get quality - responsive customer service, excellent packing and shipping, relatively fast response, all backing healthy, well grown plants. Pretty much everything I've got from them has had good root development and arrived ready to be potted up in a larger pot. Nothing's ever damaged in transit. I have received some Hoyas from them which many years later I found were not correctly identified, but these things do happen from time to time almost anywhere - it wasn't one a case where I bought the plant expecting something and got something else. I get a catalog from them almost every month, it seems, and I'll probably be placing another order before the year is out. Boxes of plants from them are a luxurious treat. But you can rest assured that I'll be doing some price comparisons before I order ... and not ordering anything common that I can pick up at a local nursery for less. Positive RachelLF Rural Retreat, VA (3 reviews) April 23, 2009 Excellent quality plant's. Very well packed and shipped. I will be ordering more in the future. Rachel Falwell Positive mphsgardener Memphis, TN (2 reviews) April 22, 2009 I ordered plants from Logee's for the first time this year. The plants were healthy, disease-free, packed well and of decent size. I will be a repeat customer. Positive theofilos Canton, GA (1 review) April 11, 2009 I'm originally from Connecticut & just recently retired to Georgia( surprise- it can get mighty chilly down here too). I've been to Logee's 3 times. Each time was a plant lovers dream visit. It's not a fancy place - it's a PLANT heaven! Even in the dead of a New England winter the place is packed with a tremendous variety of plants & warm, moist air. Orange bearing trees, rare plants I've only seen photos of & all plants in robust, healthy looking condition. Even my wife, who is not a "plant" person, was EXCITED by what she saw there. I love going to art shows & museums & for plants-Logee's.I purchased several plants on each visit - great! - but try to visit the place if you can! Positive maximgorki West Milford United States (1 review) April 11, 2009 Hello dear people, today Saturday April 10 I received my beautiful geraniums (pelargoniums), and I am delighted. Carefuly and well packed, I did not have to water them and they look healthy and pretty. I will recommend your plants to anyone that request it. Wait and see when on time put them on my deck, and when people see them they are going to get crazy about their beauty. Thanks very much, and from an orchid enthusiast (42 in my apartment condominium) I congratulate you for the inmense variety and beauty of all your plants as they are showed on your catalog. BRAVISSSSIMO!!! Myriam Positive carpincho70 Hot Springs National Park, AR (8 reviews) April 03, 2009 A very postive experience. I only had one problem with my order and they are going to fix it by May when the item is back in stock. Highly recommend them!!!! Positive auntwendy9 Coppell, TX (2 reviews) March 31, 2009 I am THRILLED with my experience ordering from Logee's! I am a complete novice and ordered two plants which came safely packaged in a timely manner. The plants were of far better quality and much more developed than I had anticipated--having never ordered plants online before I had low expectations of success! Today I called with a question about the banana plant and Margaret there was so kind and extremely helpful! I highly recommend Logee's and I will definitely be ordering from them again. Positive JRush Guilford, CT (Zone 6b) (5 reviews) March 29, 2009 I have visited several times over the years & I have never been disappointed. Their plants are healthy, & certainly not the run of the mill nursery plants. The employees are enthusiastic & helpful. I am very impressed with the transition towards a non-chemical structure. They are now using predatory insects, nematodes, & organic means to control pests & diseases. This is all too important in today's world. Still my favorite place to be any day! Julie Positive austinl01 Sherwood, AR (2 reviews) March 27, 2009 Excellent company! I recently ordered a dwarf lady finger banana from Logees, and it arrived smashed from the bad handling of USPS. The plant was packaged perfectly from Logees, and it should have arrived in good condition. Another mess up from the postal service! Anyway, I called the company. The lady that I spoke to was very nice and helpful. They are sending a replacement and are happy to do so! I appreciate the great service and will order from this company again. Positive Tigerlily09 West Des Moines, IA (Zone 5a) (1 review) March 15, 2009 I ordered a Meyer lemon back in October. The shipping took a little over a week and I was so worried, thinking I had missed it. But finally it came and it was in wonderful shape. They wrapped the pot in plastic and packed it in plastic shreds. It was nice and moist but not too wet when I got it. Even though it was a 4" pot the branches were about 2' long with lots of healthy leaves. I've been taking good care of it all winter. I even set up a few lights to help it along. Last week I got my first flowers. It's grown quite a bit over the winter even though citrus is supposed to be semi-dormant. Maybe I'll get lemons soon! Logee's is great, especially for a beginner like me. Thanks! Positive goofybulb El Paso, TX (Zone 8a) (17 reviews) March 15, 2009 I placed my first order with Logee's at the end of February, as a present for a gardening friend. I had good communication with the company before placing the order, as I needed an estimate for its arrival, to make sure my friend will be home. The plants arrived within 2 weeks (as they say it will, considering the weather), and my friend is very happy with the plants, so they must have arrived in good condition and healthy. I will definitely order some for me as well, and get back with another review. Until then, as long as my friend is happy, I'm happy! Positive griffinpd Sherman, TX (Zone 7b) (6 reviews) February 15, 2009 Just received the Summer Dream Brug. It is about 6 - 8" tall and absolutely beautiful. So I went back to their web site and spent another $150 for brugs, dats and hibiscus. Negative mersiepoo New Freeport, PA (7 reviews) February 10, 2009 I don't like to complain, like my mom says, if you don't have anything nice to say, then don't say anything at all. I've ordered from logee's over the past several years. I consider myself a basically decent gardener, I can actually keep most plants alive, including a potted gardenia (insert applause here). I could list most of the plants that I have bought from them, and I think about 40 percent of them have survived. I do attribute some of the plant losses as my fault, I had a passionflower that I had all summer and it got too cold in the house during the winter and it died. My fault. I also had a tea tree (camellia) that also died, my fault because I over watered it. I also killed a gardenia, but that was because I thought I wasn't supposed to fertilize it, and it died from malnutrition. I learned from my mistake with subsequent gardenias. Many plants did die, although it took a few months for them to kick the bucket. I bought a puny australian finger lime that was frozen in time, it did not do anything at all for a few months and then just started turning brown. I treated it like my other citrus plants, but it just sat there and stopped living. Over the years I bought 2 maid of orleans jasmine plants, the first one died so I bought another one another year. So far it's still living. It's not doing much, no flowers, but it's still alive. I had gotten a mentha requienni (sp?) that died fairly quickly. I called them up and they were very nice and replaced it, but the replacement died as well. I figured may as well not try again. I also bought a fragrant violet that didn't do anything for a month and then turned brown. I have bought violets from Bluestone perennials and they are doing great. I didn't know I could kill violets. It wasn't even a parma! I would just chalk up the other plants, the blood orange and ponderosa lemon ,etc to life but the reason spurring me to leave negative feed back is because of the bugs and other disease I got. 15 years ago I had gotten a nasty virus that spread to all my plants in my old house thanks to a coffee plant that I had gotten from Lowe's. It was some sort of virus, as I sent samples to the county ag extension. I had to destroy 30 beautiful plants I had grown from seed (cue sad violin music). Therefore, I am Extremely fastidious about keeping my plants disease free. Over a year ago I had bought an epiphyte (night blooming cereus) from them. After a few months, I noticed that it had some dark sunken spots developing on the lower leaves. I didn't know what it was, as none of my other plants had spots on them. I figured it had to do with watering or fertilizer issues and forgot about it. Later in the summer after I had moved it near my christmas cactus (that never has had any spots on it at all), I noticed that the christmas cactus started getting small spots on it! I also saw that my new dragonfruit seedlings were also developing the same spots. Apparently whatever it it, it only attacks succulents. I'm very sad about that, because I am going to have to decide if I have to get rid of my succulents and start over (I'm really bummed because I love this christmas cactus, it's got the most beautiful bright red flowers) or not. I may just keep the diseased plants and try to treat them somehow. The bummer is that I was going to give some of the dragonfruit seedlings away or sell them, but since they have this disease, I can't. Then I got hit with a double whammy. I noticed that the one gardenia (belmont) had thrips on it, which by the time I discovered them, had spread to my other plants. Later on I noticed that my little fig plant from them has spider mites on it. I have never had an infestation of either of these insects EVER. I was not happy, but I phoned them to let them know about the thrips (I didn't discover the mites till a month later) just so they would be alerted to the infestation. Their customer service is great, they said that their horticulturalist would give me a call (he did), and they even shipped me a new plant! Unfortunately, this had thrips as well. I actually did get rid of them manually, it was painstaking but I did it. I had to go buy some organic insecticide to spray the mites, not sure if they are gone though, as I see marks on the new leaves. I have no problems with their customer service, any time I called they were very nice and courteous, and gave me some good tips on growing my plants! But they really need to monitor and inspect the plants before they ship them out. I also wish they would not use Fed Ex as a shipper, because the fed ex driver gives all our packages to our neighbor, who has a criminal record. I have had to stop buying from companies that only use fed ex. I wish I could still buy plants from them, I like patronizing smaller plant companies, their selection of exotic plants is !!fabulous!! and their website extremely user friendly. However, I just can't afford to introduce new diseases into my existing plant population and hate having to buy insecticides. I also hate Fed ex. Company representative comment on April 23, 2009: On Apr 23, 2009 1:10 PM, Logee's Greenhouses, Ltd. responded with: We have contacted mersiepoo directly to find out how we can resolve this issue. We apologize for the disappointment. We want all of our customers to be happy with their plants and their experience with Logee's. We would like to send replacements or do what we can to make customers happy. Thank you for your feedback, comments help us learn our strengths and weaknesses and what needs to be addressed more carefully. Please do not hesitate to contact us if any problem arises, we do want to hear about any issues our customers have so we can immediately deal with them in the greenhouses. Logee’s Customer Service Positive Snug_As_Bug_Rug Sterling, VA (Zone 7a) (2 reviews) January 14, 2009 Have ordered hibiscus, other plants, including plant growth aids with positive experiences. One plant I received prompted a questions on my part. Customer service responded quickly and was very supportive. On February 20th, 2009, Snug_As_Bug_Rug added the following: I ordered a couple plants from Logee's this year, and I have not been disappointed. My last order was in the winter and I was concerned whether the plant would arrive cold-damaged, however, my plant was responsibly and thoughtfully packaged with foam-type insulators, surrounded by many shock-absorbing crinkled paper, confetti topping, and a type of thin tarp-type wrapping to prevent the dirt from spilling. None of my plants have died and are growing beautifully. Snug, 2/20/09 Positive rah127 Dalton, GA (Zone 7b) (13 reviews) January 13, 2009 two plants I ordered arrived very healthy--good selection Positive gallesfarm Tamworth, NH (Zone 4b) (2 reviews) December 18, 2008 I ordered two Meyer Lemon plants from Logee's recently. When the box arrived, I opened it and found only one plant. I called immediately and the very nice person on the other end apologized and said she would have another plant sent the next day. The second plant arrived today as expected. I am very happy with their customer service and willingness to make things right. I would gladly do business with them again. Positive kwhitney Los Alamos, NM (8 reviews) December 09, 2008 Ok, here's the long story of my first encounter with Loggee's. Ordered some passion vines for my best friend's birthday. She's going to school "up north", and when she mentioned that she had an awesome south facing window in her dorm room, I just had to get her some nice houseplants, especially since it's a brand new dorm and there is a lingering smell of paint. She had even borrowed a plant from the school's conservatory to purify the air, so it was high time to get her some nice plants of her own. Had to have them shipped in October to beat the Wyoming winters, so she got her birthday gift a month early. I haven't seen them, but she says they're really nice. I was really pleased with their selection: they have more than ten varieties to chose from. I chose the least fragrant one because she's sensitve to perfume--as a bonus, it was one with edible fruit. Bet she'll be popular once they get to fruiting size! I was very pleased with Loggee's after this gift order. Then I ordered two plants for myself. A Petite Negra fig and a Persian Lime. They came in great condition, even though the box was a bit messed up by the mail service. The fig is growing like crazy, I've repotted it into an 8" pot and it's already almost too tall for the light fixture. It was about 16" and no branches when I got it, now it's about 20" and starting to branch out well. I have bug issues, awful mealybugs on almost all my plants, but I'm so excited about this great little fig that I've been manually debugging instead of using pesticides. I was ecstatic to find a fig that stays small enough to grow indoors during the winter and move outside in the hot months! I ordered the lime tree only to make shipping worthwhile (it's something I've wanted, but I wasn't as anxious to get one as I was to get the fig), since their shipping is a little higher than most. But I still like it a lot. It currently is just sitting there, but I think that's what citrus are supposed to do until they get used to your conditions. Not losing any leaves, not gaining any. I repotted it into a 6" pot and fed it and it seems to be doing ok with that. I am really pleased with this company! Just be sure to order in spring or fall, like the other person said, so that the plants don't get too cold or too hot during shipping. I always order my plants at those times of the year anyway. So I've never had problems with the mail system freezing or cooking the sweethearts. I will DEFINITELY order again! Positive lemonwater Mountain View, CA (8 reviews) November 21, 2008 I've only ordered once from Logee's but I'm VERY happy with my purchase. I just received my Miracle Fruit today in perfect condition (it didn't even lose a single leaf!), the dirt was kept moist, and in its little pot. I had read the Miracle Fruit is a very slow grower, so I was expecting a pretty small plant, but what I received was a very healthy specimen a little over a foot tall (excluding the pot). It wasn't cheap, but I feel got what I paid for and detailed care instructions were provided as well. The wait for this particular plant was a little long, but I was expecting it since they stated that on their site. I ordered 7/9/2008 so it took a good 4 months to get here (in case anyone's curious). I can't wait to purchase a jasmine plant next! On February 19th, 2009, lemonwater added the following: I just received another Miracle Fruit from Logee's since no one watered my plant while I was gone over the weekend. This one is also very healthy, and is even about half a foot taller than my deceased one. The jasmine I ordered (2.5" pot) is also healthy and larger than I expected, and after a few days is already showing lots of new growth. A 15% off coupon came with my newest order, so I decided to order more plants. I had a 1 plant order that hadn't been shipped yet, so I contacted customer service and requested they add a few plants to my existing order (since shipping is a little expensive). I got a very quick, polite response early the next day, and everything was taken care of. Customer service let me know the cost, and also asked permission to charge my card which I very much appreciated. They were even kind enough to let me use my discount on the additional plants and answered my questions about how to care for vanilla. I'm very pleased, I'll be buying from Logees again. Positive Dorr_n_PolkGA Rockmart, GA (3 reviews) October 19, 2008 I ordered 3 things from Logee's and days later had to call in for a problem with my card. I had moved and for some reason my card has my old address even though I get mailings from ING and I haven't lived there for over a year. Anyway after getting the billing address situated, days later when I check my email, they shipped to the other address...but I sent them an email and they reporcessed the order for me and got new plants to me. I hope the other people enjoyed their plants, I hope they didn't throw them away. I was very happy with Logee's will definitely be ordering from them again. Their plants are packaged very carefully. Positive Spider07 Lilburn, GA (13 reviews) September 28, 2008 Great nursery! I ordered cuttings and received big healthy plants. Will order again!!!

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