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Comments:Displaying the 50 most recent comments:
| Rating |
Author |
Content |
| Positive |
wabum
(2 reviews) |
On May 6, 2008, wabum Reydon, OK wrote: Most likely the best packaging I have ever recieved. Plants came in undamaged and with well developed roots (passiflora cuttings). Plants would generally be considered a bit small for the price but then again the plants I was wanting are typically....what the heck.... always not available to me except via mail. Will gladly continue doing business with them |
| Negative |
darcytoo
(2 reviews) |
On May 3, 2008, darcytoo Deltona, FL wrote: I was very disappointed with my first, and only,experience w/Logees. Didn't realize how small a 2.5" pot was, although the prices I paid were large. Ordered Passion Flowers, and two died almost immediately. The order was shipped 12/14/07. Notified Logees 1/9/08 via e-mail about getting replacements under their policy, but have never heard back. (It may have been too late to get replacements, but I would've appreciated a response.) Below is my e-mail:
"I got the plants in and they were in great shape. However, two have since died, and they aren't even in the ground, yet. I have watered them regularly, they have had plenty of sun, and protection from the cold. I paid quite a bit for each one, and didn't realize the pots would be that small... I paid approx the same price for quart pots from another nursery
and those plants are doing great. Is there anything you can do?
The two plants I'm referring two are both Passifloras: Decaisneana and
Triloba.
Many thanks, and Happy New Year!"
I ordered from Logees b/c Zone 9 didn't have the plants in stock I needed. Will not order from Logees again... It's a shame, b/c the plants I rec'd were packaged nicely and arrived promptly. However, for the prices and the size of the plants, as well as great customer service, I am now shopping at Zone 9. Place over $100 order with Zone 9 today...
|
| Positive |
odeymail
(2 reviews) |
On May 3, 2008, odeymail Ormond Beach, FL wrote: On April 30th I received my first order from you and was extremely happy with the wonderful top quality plants!! I ordered 5 passion flower vines. The packaging, customer service, and plants are all great!! Keep up the fine work! They came Fedex 2 day. Thanks! Joyce |
| Positive |
juanwillis
(13 reviews) |
On April 30, 2008, juanwillis Winchester, MA
(Zone 6a) wrote:I ordered a curry-leaf tree (Murraya koenigii) from Logee's this winter. It wasn't cheap, but they did a terrific job of insulating the plant from the cold and it arrived in great condition. The root system was well developed and it's been growing happily ever since. |
| Positive |
ssdogwood
(1 review) |
On April 15, 2008, ssdogwood Lake Charles, LA wrote: Hello, I live in LA. and we have a long growing season so I grew a Thumgbergia from seed and was to bring them to my sister in OK. My plants looked too puny to give to her so I ordered three Thunbergia Sunlady plants from you and had them shipped to OK.
The plants arrived the day before I did and were in wonderful condition! They were healthy and well packed and I couldn't be happier You are my new favorite plant company!
Keep us the good work,
Susan |
| Negative |
Posie4U
(1 review) |
On April 13, 2008, Posie4U Mansfield, TX
(Zone 8a) wrote:My last two orders from Logee's have been big dissapointments. Both orders totaled 13 begonias. Twelve of the small pots of begonia arrived in not good shape and despite my efforts to keep them alive, they did not survive. The only one that has suvived is one that was in a larger pot. Don't believe I will order from them again. |
| Positive |
knexsen
(9 reviews) |
On April 7, 2008, knexsen Virginia Beach, VA wrote: I ordered three unusual and rare tropicals from Logee's and have been elated with what I received. All three plants arrived in a timely fashion and were extremely well-packed. They were in great condition, too: I received three vigorous, green, hardy tropicals.
I was also expecting (based on the description of the items as being in 2" pots) to receive very small specimens. To my complete surprise, the plants I received were HUGE--despite their tiny pots! I have no idea how Logee's is able to grow such huge plants in tiny shelters, but I love them!
On the downside, they ARE a bit pricey on some items, and their shipping costs could be better (or they could offer a reduced shipping fee or free shipping on orders of, say, $50 or $100 or more), but I love the quality of their products and service. After having dealt with some real stinkers, I am glad to have found Logee's.
They also have excellent weekly specials and I look forward to receiving their weekly emails to see what's new. |
| Positive |
Bec_No_Va
(25 reviews) |
On April 3, 2008, Bec_No_Va DC metro, VA
(Zone 7a) wrote:Excellent plants - ordered 4 passies and they arrived in great shape - I will definitely order from Logee's again - when I need a pick-me-up I drool over their cataloge! |
| Positive |
PamelaQ
(6 reviews) |
On April 1, 2008, PamelaQ Navarre, FL
(Zone 8b) wrote:Just ordered a Cavendish Banana 'Super Dwarf' tree. It arrived within a week and looks very healthy. It was packed very good. Not one broken leaf. I am very pleased with this order.
Pam |
| Positive |
maureen1952
(3 reviews) |
On March 26, 2008, maureen1952 Worcester, MA wrote: I stopped at Logee's on my way home from Old
saybrook yesterday. There was one salesperson there who didn't know much about the plants but could give me written information. If you call ahead can someone be there to help?
There were't too many cactus and other succulents, at least not for sale, but many interesting ones to look at. Also not too many orchids. Also not all the plants had labels which annoys me wherever I go.
The best part tho, is the nursery itself. It's a jungle, just loaded with diverse plants (even a vine growing on the bathroom ceiling). If you live up here it's a great winter stop, but leave your coat at the door. It's a warm, lush jungle. |
| Positive |
dannygates58
(6 reviews) |
On March 20, 2008, dannygates58 Jefferson, NH wrote: I purchased 2 plants from Logee oonline as they were not available the day I traveled to their nursery. The plants arrived within 10 days of me placing my order. the packing was perfect and the plants themselves were large and very healthy. I have always traveled to the nursery but now certainly feel comfortable shopping from home. |
| Positive |
Maggie36
(1 review) |
On March 19, 2008, Maggie36 Memphis, FL wrote: I have purchased numerous items from Logee's and they always arrived in great shape. The plants were very well packed. I have also had to call and speak to someone regarding the care of some of these plants, and was always given excellent instruction and information. I would order from them again without any hesitation, if I needed any more plants, trees, etc. Maggie 36 |
| Positive |
Jeelli
(3 reviews) |
On March 14, 2008, Jeelli Bristol, CT wrote: It's always a pleasure doing business with Logee's! My plants arrived via two day shipping in great health- despite the February cold! The heat pack kept my Jasmine varieties warm- they were expertly packaged! This was the first time I've had my plant's from Logee's shipped.
Thank You Logee's! |
| Positive |
jll
(26 reviews) |
On March 10, 2008, jll Pendleton, OR wrote: I have had many orders from this company.My experience has all been positive. vicki |
| Positive |
steelerbug
(1 review) |
On March 7, 2008, steelerbug Dameron, MD wrote: I ordered two meyer lemons and one persian lime for indoors. Both came well packaged and healthy. Package was still warm when I received it. |
| Positive |
paulaf
(1 review) |
On March 2, 2008, paulaf Palm Bay, FL wrote: Have ordered from them twice and was extremely pleased with the way they package their plants, and the quality of the plants. Glossy, healthy green leaves with pristine root systems. All the plants were at least 6" tall, unlike some that I have ordered and ended up with 2" seedlings.
No foam peanuts to get rid of; everything was carefull wrapped and secured with butcher's paper. No soil spilled in the box or in my floor!!!
I'm very happy to be a customer of theirs.
|
| Negative |
camankin
(1 review) |
On February 22, 2008, camankin Garfield, AR wrote: I ordered two house plants. I thought they would be shipped when the weather was warmer.
Was I suprised when I got home and their they set on the porch in 28 degee weather, in a ice storm!
I don't think the plants are hurt but they could have been.
If I ever order from them again it will be in the summer.
Company representative comment on February 25, 2008:
On Feb 25, 2008 10:30 PM, Logee's Greenhouses, Ltd. added:Dear camankin,
I apologize for any inconvenience. We watch the weather and avoid shipping when it looks like it is too cold. On 2/11/08, the day that we shipped your order, we only shipped Overnight and Two-day orders (with insulation and heat packs) because of the cold temperatures. Because your order was placed with Overnight delivery service we shipped them right away. We guarantee arrival of healthy plants, so if they were damaged by the cold weather please let us know. Also, we are happy to hold an order for any ship date that you request. On the checkout page of our website there is an "Order Hold Date" box where you can specify the date you wish the order held until - you can order in the winter and have the shipment delayed until spring or summer if you wish.
Thank you, Logee’s
|
| Positive |
monajay
(2 reviews) |
On February 20, 2008, monajay Phoenix, AZ wrote: I ordered some hard to find plants and was very pleased when I got my shippment. The plants were in 4" containers and they were already blooming, all 7 of them. Very healthy plants and great service! Give them a try, you won't be dissappointed :) |
| Positive |
bmuller
(19 reviews) |
On February 11, 2008, bmuller Albuquerque, NM
(Zone 7a) wrote:Although I've ordered only twice from this company, both times I've received good service and strong plants. Most recently, I ordered a small lime tree to grow inside. It was no small cutting when it arrived; it was a sturdy, good-sized plant, which is continuing to flourish indoors (which, in my area, is where it will spend most of its time).
Two or three years ago I ordered a couple of salvia guarantica. They're still thriving in my back yard. |
| Positive |
krissy_p
(6 reviews) |
On February 8, 2008, krissy_p Pipe Creek, TX wrote: I just bought three gardenias and they arrived very happy and healthy, which is impressive, considering they came all the way from Connecticut to Texas. Also I got them in Jan/Feb which is good because some places wait to ship in what they call spring (April, May) but its already boiling hot by that time and plants cook in their boxes. |
| Positive |
adadia
(22 reviews) |
On February 5, 2008, adadia Glenmoore, PA
(Zone 6b) wrote:I've ordered both plants (last November, a bunch of exotic citrus and a banana), and really nice planters (this past month) from Logee's, and I was very impressed by the plants, the planters, and the service.
I had a small issue with the planters - I ordered two each of two different styles, but they only shipped one. My husband called about the discrepancy, and was very pleased with their customer service; not only were they polite and friendly, but they found the problem (they had misread the order and only shipped one of each), and called us back the same day within an hour to tell us that the remainder of our order would be shipped the next day. Well, they did, and today I received the rest of my order in great condition and quickly! I really appreciate good customer service when things go wrong, and I have to give Logee's credit for figuring out the problem and fixing it so quickly. I will surely order again from them...I love begonias and they definitely have some that would look great in those beautiful planters they sent me!
On February 5th, 2008, adadia added the following:
I nearly forgot...I had also ordered a Piper nigrum (lovely and well-rooted) with the citrus and banana...but my cat unfortunately ate it. So... cat owners, watch your Piper species! ( too little too late for me, but hot pepper wax works to keep your kitties off the pepper...wish I'd known then what I know now!) |
| Positive |
luvthembroms
(3 reviews) |
On January 31, 2008, luvthembroms wrote: All perfect!!! I got the book, with beautiful pictures signed by the Logee's. The plants were extremely well wrapped and they got here in EXCELLENT condition. I ordered and next thing I knew the plants were here- real quick shipping. I recommend this company highly- true experts. Service, quality, shipping all PERFECT! |
| Positive |
themisnike
(3 reviews) |
On January 14, 2008, themisnike Houston, TX wrote: Logee's is a wonderful company! They carry some amazing and unusual plants I'm not able to find in my area. Their customer service department is quick and reliable, and the plants always arrive in pristine condition. I've ordered from them on multiple occasions and will continue to do so! |
| Positive |
Hemhostaholic
(17 reviews) |
On December 11, 2007, Hemhostaholic Scranton, PA
(Zone 5b) wrote:First, I would like to apologize to Logee's for not giving a review sooner. Second, I want to thank Logee's, on behalf of the NE Garden group who went to Logee's for an impromptu tour of their greenhouse at the beginning of October. Thirdly, I have ordered from Logee's, 2 Palomar Prince begonias, which are doing stellar, still!
There was a group of us from the NE Garden forum that made an appearance at Logees on October 6th (I believe) of this year. There were 8 or 9 of us that went to Logee's greenhouse(s). They had 2 staff members on, and the one staff member who was actually doing greenhouse chores, watering, etc. stopped and gave us a brief tour of the greenhouses, and answered a myriad of questions all of us were asking her, almost at the same time; she answered all with a smile, was very curteous, laughed, joked around, and showed us where things were when we asked...she was our personal tour guide.
There was another Logee's employee there to help out, he told us that he worked in a different department, shipping or maintenance?, who introduced us to Logee's resident "plant pet"---Pete. Pete, do not know "his" genus nor species, is a vining plant that goes all throughout Logees check out area, and beginning of their 2 greenhouses.
The plant selection at Logee's is much greater than that in their catalog, I encourage anyone who is in the area, to visit their greenhouses. I went their with the garden group to purchase 2 plants, tree ferns. I expected them to have their "stumps" already, and they did not...I was not disappointed, nor am I...because I did purchase almost $100 of other plants from Logee's. I purchased several begonias, a sensitive plant, and a variegated plant (whose tag I lost, and name escapes me.)
For their customer service, I give Logee's complete and full accolades. For friendliness, and great customer service, complete and full kudos. For rare, different, and unique plant offerings, kudos again!
After the visit to Logee's, my online order, I will be a repeat customer!
On April 9th, 2008, Hemhostaholic added the following:
Another SUPERB transaction from Logee's. I ordered 2 of the Colocasia gigantea "Giant Elephant Ear" and am totally blown away by them. They are HUGE!
Customer satisfaction-GREAT!
Plant material-AWESOMELY GREATNESS!
I will be a repeat, repeat customer! |
| Positive |
KayeArnold
(4 reviews) |
On November 26, 2007, KayeArnold Seagrove, NC wrote: Knowing that this is the off-season, I ordered 3 plants from Logee's. They were nice, healthy plants shipped promptly. I would definitely order from them again. |
| Positive |
lainielady
(1 review) |
On November 21, 2007, lainielady Bloomingdale, OH
(Zone 5b) wrote:This year I've ordered several time from Logee's and was very happy with my experience. First was a container collection which grew into an absolutely beautiful arrangement, and I received many compliments about it. I also ordered two hoyas which were very well grown and a pleasure to receive. Several weeks ago a gift selection of two begonias was sent as a housewarming gift for a new home. The recipients were thrilled with the quality of the plants and their condition on arrival. I cannot say enough good things about this company. |
| Positive |
Kate_C
(6 reviews) |
On November 21, 2007, Kate_C Woburn, MA wrote: I ordered a variety of plants in 2.5" pots last spring. The plants were packed carefully and arrived healthy. Most thrived, but one, the baby citrus, did not put on new growth during the summer and its health deteriorated this fall. I emailed Logees for advice on how to save the plant, and they offered to send me a replacement -- seven months after the plant first arrived.
I am impressed with this customer service and will not hesitate to order more exotics from Logees in the future (though I may invest in the more expensive, more established plants next time). |
| Positive |
golfcart
(6 reviews) |
On October 27, 2007, golfcart Summerfield, FL wrote: I received a beautiful, healthy hoya and a murraya today. I have been ordering from Logee's for many years, and have always been pleased. |
| Positive |
Seedy_52
(1 review) |
On October 10, 2007, Seedy_52 Marion, OH wrote: I have always been satisfied with my purchases from Logee's, but my most recent order was beyond belief! The orchids I ordered were packed with the usual Logee care, the plants were all strong and healthy, and one plant was filled with blooms! (Now it's up to me to keep them that way!) Communication to them is responded to quickly and efficiently. I highly recommend this company! |
| Positive |
MsKitty
(2 reviews) |
On August 23, 2007, MsKitty Chowchilla, CA
(Zone 10a) wrote:I ordered three Ceropegia's from this company - it was the first time I have ever ordered from them.
I am extremely pleased at the quality of the plants, as well as at the wonderful care with which the plants were packed in the carton - there was nary a stray speck of dirt, the plants were a good size and very healthy, and the soil was cool and moist.
I also appreciate the unpacking instructions and care sheet that was included in the package.
I will not hesitate to order from this company again.
Ann |
| Positive |
rpurple13
(4 reviews) |
On August 15, 2007, rpurple13 Columbus, OH wrote: This spring I ordered 4 hardy banana trees from Logee's they looked fantastic when they arrived and were shipped quickly, since they have thrived in my garden!! The plants were so much healthier than any others I have received by mail order!!! I have just received my second order of several tropical container plants and they are likewise fantastic!! I highly recommend this company |
| Positive |
ChefZ
(1 review) |
On August 11, 2007, ChefZ Spring, TX wrote: They were so wonderful, I had ordered a plant for mothers day from them and was taking care of it when it died. But soon after I had to leave the country so I was not able to contact them until the first part of August. So I called them up and told them what had happened to my step-mothers Thunbergia grandiflora variegata and the lady told me that they would send a replacement soon. Then a week later I have a beautiful green healthy plant in my mail box. I Highly recommend them. |
| Positive |
Tina_A
(2 reviews) |
On August 6, 2007, Tina_A Minot AFB, ND
(Zone 3b) wrote:I have ordered many plants from Logee's and will continue to order from them, but I have had a problem with one plant in particular from them. I have ordered 6 Cockatoo Congo's from them in the past few months and they are all dead. They seem to rot from the inside out and their roots don't seem to be growing. I have tried inside and outside with plenty of water and fertilizer. All the other plants that I have ordered are doing fine, so I think it might just be this particular plant.
On October 1st, 2007, Tina_A changed the rating from neutral to positive and added the following:
Shim contacted me and replaced the plants. The company also sent me some more information that has helped tremendously. Thank you very much
Company representative comment on August 16, 2007:
On Aug 16, 2007 10:16 AM, Logee's Greenhouses, Ltd. added:Dear Tina_A:
I apologize for the inconvenience with this plant. With so much trouble with one plant I would suggest that you call and speak to someone here about the care of that plant in case there is a specific issue. At that point you and the Customer Service Rep. could decide whether you would like replacement plants or a credit for the plants. Either way we want to make sure that you are happy with your experience at Logee's and the plants that you receive.
Thank you, Logee's |
| Positive |
abercedes
(1 review) |
On July 21, 2007, abercedes Finleyville, PA wrote: I ordered 3 passion vines a few weeks ago. Although the plants were small (This was expected as the came in 2" pots) one is already blooming. I will certainly order from them again. They have a wonderful selection as well. |
| Neutral |
gsteinbe
(8 reviews) |
On July 19, 2007, gsteinbe Trenton, NJ wrote: I have ordered a number of plants from Logee's over the last three or four years, and their service has always been glitch-free for me. As I look around my house and yard, however, I can't help but notice that most of the plants I've bought from them have not survived for long. They seem to arrive in good shape. That's not really the problem. They just don't always live very long -- a few months maybe, sometimes a year. I still have a Hoya, a Tahitian Orange tree, a dwarf Lemon tree, a very sad-looking African Gardenia, and a couple things that I've bought in the last couple months, but many plants that I've ordered from them in the past are no longer alive. Maybe they just sell species that are sensitive and die easily, but maybe the individual plants they sell just aren't the hardiest around. I don't know what the problem is (hence my neutral rating). I look around and see that plants I bought at Home Depot (e.g., a Jasmine that was in serious distress when I bought it) and from Park's Gardens (including a dwarf banana tree that has produced numerous suckers that I've been able to remove and pot up on their own) have survived better than plants I bought from Logee's. Considering how expensive Logee's is in comparison to Home Depot and Park's Gardens, I'd frankly expect better from them. |
| Positive |
limbiclady
(1 review) |
On July 14, 2007, limbiclady Medina, OH
(Zone 5b) wrote:I have ordered begonias from Logee's over a number of years. Until this last time, I hadn't fully comprehended their return policy. I did not think that they would replace a plant that 'bought the big one' once it was inside your home. Well, to my surprise, they lived up to a replacement policy.
I love begonias and this is the place to find interesting ones online. They are pricey, but because of their variety and rarity, worth it. What is not worth it is shipping and handling (as it is for most online businesses).
I made a complaint in July about the plants received in early June. I immediately got Logee's attention, and within 10 business days, they had replaced the plants with which I had the issues.
Because of their variety of choices (not only with begonias) and diversity of species, and now knowing their return policy, I would recommend them for future plant purchases, in spite of the cost of the plant and S and H charges. |
| Negative |
bambu101
(1 review) |
On June 30, 2007, bambu101 Blandford, MA wrote: I ordered 8 plants from Logee's approximately 2 years ago, and all except one died after the 15 day replacement period. About a month ago, I decided to give them one more try, and ordered some cacti and succulents. It was a 3 week wait, due to heavy order volumes during their annual sale. I was given no shipping options, and incorrectly assumed that live plants would be shipped UPS or FedEx, especially in the hot summer months. Logee's shipped them via USPS, and since we live in a rural area, we receive our mail at a PO box in town. It is impossible to get to the Post Office to pick up packages every day, since I work in another state an hour away, and simply cannot always get to the Post Office during their window hours.
So my plants sat in a box at the Post Office for 3 days, and so far one has rotted at the crown, and others are looking a little shaky. I called last Tuesday for a replacement, and asked that it be shipped UPS, and was told they "use USPS Priority Mail", and it would "possibly" be shipped on Thursday. So at this point ,it appears that the replacement will also sit at the Post Office for at least a few days, and it is doubtful it will survive. I give up! I will NOT be ordering from Logee's again.
I am disppointed that a company of Logee's reputation cannot offer some sort of alternative shipping, especially if the customer is willing to pay extra.
Company representative comment on July 5, 2007:
On Jul 5, 2007 11:24 PM, Logee's Greenhouses, Ltd. added:Dear bambu101,
I am very sorry to hear that we have inconvenienced you. It true that we do not use UPS, but I am not sure why the customer service representative did not mention FedEx. We do offer FedEx shipping upon request (we also use FedEx ground for some heavier packages depending upon the distance traveled).
I am currently on vacation, but I have sent an email to the office regarding this issue and will discuss it when I return. If you have any problems with the plants please contact us.
Again, I am very sorry for your inconvenience. |
| Positive |
judeanne
(1 review) |
On June 2, 2007, judeanne Lake Havasu City, AZ wrote: I have received consistently excellent service. my last order came is such beautiful condition that I attached a picture and sent it to the company to thank them. any contact with customer service has received prompt assistance. I highly recommend this company. |
| Positive |
wanna_run_fast
(6 reviews) |
On May 31, 2007, wanna_run_fast Fort Lauderdale, FL wrote: I contacted them about a couple of items that were out of stock. They recommended that I pre-order which I did. Communication was excellent and they followed through quickly on every request. Seriously nice people! They sent an email with a tracking number to notify me when the plants shipped. Plants were healthy but I was a bit shocked at just how tiny a 2 1/2 potted plant was. No problem, though, they are growing quickly. My only recommendation is if you don't have a long growing season is to buy the 4 inch pot if offered. |
| Positive |
stanlesmith
(7 reviews) |
On May 27, 2007, stanlesmith Plover, WI wrote: I ordered 4 plants from Logee's and I have to say they are all doing beautifully. They've grown nicely and one has even begun flowering. I will definately order from them again. |
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