The scoop on 'Rick's Custom Nursery'

Excellent quality plants arrived carefully packaged. Owners used some creative packaging and saved me $12.00 on shipping costs. Owners kept me informed about the status of my order at each step of the process. I will certainly order from this company again.

This is a wonderful company to do business with. The contact was made by e-mail and always the morning following my message. The plants I received were "Top Notch". I will definately order again. They carry many plants that are not widely available. Prices were very reasonable as well. Plants were packaged very well. One of the best companies I have ever ordered from.

Plant matter delivered was superb. 2 of the plants they delivered in quart size were as big as I would have received locally if I had paid for a Gallon. Communication was always by email the day after I sent my email. They packed very well, and kept me informed once it shipped and when I should expect it. The only room for improvement I can offer is the addition of an online shopping cart; as it currently stands, the only way to use a credit card for payment is to email them your CC information, which is not all that secure. Fantastic mail order company and I would not hesitate to order from them again.

This is a terrific nursery. We've purchased plants from them each year at Lewis Ginter Botanical Garden's sales and are looking forward to more. Great folks, great plants!

I just received my plants from Rick's Custom Nursery. I am very pleased with my order as I have ordered many plants/shrubs from different mail order nurseries in the past and the condition and quality of Rick's plants are far superior. My plants came in a condition as if I had personally hand selected them from my local nursery.

Phenomenal customer service. I was kept up to date every step of the way. I truly appreciated being kept apprised of the status of my order with personal notes as opposed to automated replies. I realize it takes time to do this but it’s one of those little added extra touches that sets some nurseries apart from others.

Their plant selection is quite extensive and I kept adding more to my order every time I went back to their website because of the great photos. I truly enjoy photos at website offering plants for sale. It really helps me in the selection process. Added bonus is when the photos accurately reflect the plant one will receive.

I will place more orders with Rick’s Custom Nursery in the future.

I have purchased plants from this nursery at the Lewis Ginter Botanical Garden plant sales several times. Last fall, they recommended several plants for a hot, dry slope where many plants have perished. Every plant they recommended and sold to me is doing great! They are very knowledgeable and helpful and have a great assortment of plants that are less common, especially shade plants. I can recommend this nursery without hesitation and look forward to buying from them again!