Purchased clear orchid pots and a few other items in April, 2009. The owner was very friendly and helpful. She spoke to me on the telephone, answered all my questions and shipped my order out the next day so I could begin my spring re-potting. They have an excellent selection of potting supplies. I also bought some of their Aussie Gold potting mix. It is pricey, but I like the mix. We'll have to see in time how my orichids like it. I will definitely purchase from this company again.