The scoop on 'CalPlants'

I have ordered from calplants a few times on e-bay and have been 100% impressed. I got exactly the plants in the pics, in great health and much larger than the pics made them seem. Fast and well-packed shipping.

I've only dealt with this company through ebay. As an ebay seller he is extremely slow to return emails! When he does respond, his answers are overly brief - at times not addressing many particulars inquiried about. In all fairness I will say that I was very pleased with my many orders - good sized healthy plants BUT the way one recent order was handled has left me angry, frustrated & refusing to purchase any more plants from him. This plant died within 7 days. I notified CalPlants immediately. When he finally responded it was to tell me that the plant had changed hands quickly. I explained that his not holding on to plants did not justify my being sent an unhealthy plant. Bottom line, despite what he states his return policy is, he refused my suggestion of a credit for the amount of the plant. I wasn't asking for a cash refund or the amount of shipping...simply the cost of the plant. This seller obviously does not stand behind his plants nor cares about working with his repeat customers when an issue presents itself. Very sad statement about his business ethics. I'm very disappointed, to say the least.

Placed an order late Saturday eve/ Sun AM for 6 plants. They ship on Mondays if payment is received by Sunday. Plants arrived in great shape and condition on Thursday. I am very pleased with the service, plant size and condition. One plant was back ordered, so will contact them to see how they handle back orders.