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The scoop on 'Wildwood Farm'

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  Company Profile  
Wildwood Farm

Mailing Address:
10300 Sonoma Highway
Kenwood, California 95452 (United States)

Phone:

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Recent reviews:
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This company specializes in:

  Company Comment, posted on February 12, 2008:  

Over 3 acres of top quality Japanese maples, dogwoods and habitat plants in a park-like setting.
Hours for both phone inquiries and visits to the nursery:
Tuesdays and Sundays : 9:30 am to 3 pm;
Wednesday through Saturday 9: 00 am to 3:30 pm.
When you e-mail, please allow up to 2 days for a response. We are family owned and operated - there is no `office staff'!

Expert hand pruning. 707.833.1161 or toll free: 888.833.4181

  Feedback History and Summary  
15 positives
No neutrals
1 negative

Comments:

RatingAuthorContent
Positive Yoyoyoyo
Wallingford, VT
(1 review)
October 27, 2009
I wanted to report on an association I've had over the years with Wildwood Farm in Kenwood, California. Ricardo and Sara Monte have conspired with me to grow over twenty varieties of Japanese maples at our Vermont farm. We are in a class three hardiness zone which is not kind to Japanese maples. In spite of that, we have eight of those trees living and flourishing. Each winter we wrap them in burlap to avoid our cold winds.
It is not only a treat to go through the nursery to see more than 400 varieties of maples, but to view, and yes, to purchase some of their sculptures gathered from a large group of area artists. Our most recent stop a couple of weeks ago ended in a purchase of a beautiful dwarf maple along with a hand made container which now resides in our studio. Whether you end up buying anything or just browsing you will have a most enjoyable visit and you will learn a good deal from Ricardo and Sara.Take a look at their website, http://www.wildwoodmaples.com.
Positive jadajoy
Newport News, VA (Zone 11)
(6 reviews)
September 18, 2009
Recently ordered a Japanese maple over the phone. The customer care was excellent as we decided on a ship date.The tree arrived timely and much bigger than I expected. The whole experience was positive and I couldnt be more pleased. Will be doing more business with these very nice people.
Positive pinehi
Mililani, HI
(1 review)
August 12, 2009
Sara and Ric sell the best looking and well maintained maples trees from my web experience. I have ordered from them twice and both times I received the exquisite trees in pristine condition all the way to Hawaii. I have experience ordering trees from other sellers and no one even comes close. They are the best. Will buy from no other.
Positive Lavender_Laura
Bellingham, WA
(1 review)
August 8, 2009
I live in Bellingham, WA and I wanted to get a Japanese Maple for my sister who lives in San Francisco. I was immediately attracted to Wildwood Farm thanks to their huge and navigable online tree selection.

I emailed Wildwood the specs of the location the tree would be planted in and they helped me pick the the perfect tree to fit the spot, my preference, and my budget. They even sent me pictures of a couple of the individuals they had in mind from their nursery.

I can't say enough about how much care and attention they put into the whole process. Now my sister is in love with a beautiful Red Dragon Dissectum that was promptly delivered to her doorstep.

Thank you, Wildwood!

Positive Warburton
Rochester, NY
(3 reviews)
July 3, 2008
I cannot say enough about the excellent customer service I experienced from both Sara and Ricardo.

I was not sure what I wanted as it was a gift. They questioned me very carefully and then shipped the perfect tree.

The tree arrived in two days, well packed and the tree itself was in mint condition.

I highly, highly recommend Wildwood ... I don't think it is possible to have a bad experience with them. Thanks.
Positive MikeCrothers
Dallas, TX
(1 review)
October 21, 2007
I have been searching for several rare Japanese Maples and Wildwood was the only nursery that had them and were willing to ship them to me. They arrived in two days and are in good shape. Ricardo and Sara have been helpful with questions both before and after I purchased the trees and I look forward to learning from and continuing to do business with them.
Positive jriffice
Flossmoor, IL
(1 review)
October 18, 2007
Sara and Rick helped me select the perfect maple for my dad. He wanted something beautiful like the Crimson Queen but didn't want to pay hundreds of dollars for it. He also is getting older and feared that he might not have 10 years left to 'watch it grow'. They provided me with a great tree at a great price.

The maple arrived safely and was planted on Saturday. My dad loves it and says it was much bigger and more lush than the ones he saw at the local big box store. Many thanks for delivering such a good product. I'll be sure to share their nursery with my garden club and all of the Master Gardeners that I work with.

Negative pidoypogi
American Canyon, CA
(1 review)
August 28, 2007
I went to their nursery this morning to look for another JM, I notice a very nice 18" Red Filigree Lace that has a price tag of $50.00. I am so excited to buy the tree and take her home, but unfortunately they change the price to $75.00 in front of me. According to them it was an old price. I am very disappointed because I am not a new costumer and this is my second time to visit their place.

The lesson is, if you are planning to visit their store this coming Sept 8. Please make sure the plant you are buying has the right tag or else they will change it to higher price and offer back to you with a 20% or 40% discount. What an idea they still keep the old price they want.

Company representative comment on January 31, 2009:

On Aug 29, 2007 9:57 PM, Wildwood Farm added:

This customer made two trips to our nursery. Each visit he selected many maples and tried to bargain over the prices. In the case of the Red Filigree maple, the label on the tree was old and faint. The tree was 5 years old; and we told him the price was $ 75.00. I'm certain that any reasonable gardener with experience in growing maples would agree this is a fair price for a rare, slow growing maple. We found a younger Red Filligree for him; but he did not wish to purchase it.

We welcome gardeners who are beginners and those who are long time collectors. We have many repeat customers and many of them have become friends over the years. We take great pride and pleasure in offering top quality trees.

Sara Monte, co-owner Wildwood Farm

Positive scross1
Trenton, NJ
(6 reviews)
August 2, 2007
I called Wildwood over a weekend to ask for the availability of a tree listed on there website. I immediately talked to someone who checked to make sure that the plant was not only in stock, but that they had one that was in good shape. The help on the phone was exceptional and the plant was immediately shipped and received in three days.

I would recommend Wildwood to anyone.
Positive chinese_peonies
Los Angeles, CA
(1 review)
July 9, 2007
Wildwood farm is amazing place , not only they have great selection of JM, also their customer service are flawless!! Sara was so helpful and their trees are just as pretty as you see on their website. I got one three year old AKA shigitatsu sawa from them, the tree is very healthy and not expensive at all compare with other places. Also the tree was wrapped carefully, was no damaged on the tree at all .

I highly recommend them , and would order from them again.

Best regards
Kay in CA
Positive kribensis
Clayton, NC
(6 reviews)
May 17, 2007
I had initially decided to buy from Wildwood Farm due to the positive feedback here and their wonderful inventory of hard to find trees. I ordered an A.p. kamagata. and an A.p. Tana. Both Sarah and Ricardo were very pleasant and helpful on the phone. The trees that were shipped to me arrived in only two days from California to North Carolina for a very reasonable shipping cost. Unfortunately, the post office had banged up the box pretty bad and the kamagata was damaged, despite the excellent packaging. I called and spoke with Ricardo who immediately sent a replacement tree. Again, it traveled across the country in only two days, was packaged very well, and the tree was a beautiful, very healthy speciman. I am more than pleased. I would highly recommend Wildwood Farm to any potential customers.
Positive Davidsan
Springfield, IL (Zone 6a)
(17 reviews)
March 30, 2007
Wildwood is a good place to get JM's... they were helpful and accurate in their descriptions of trees I was interested in...packaging was good shipping was fast and of average cost ... the trees arrived in good shape nice sized and healthy and were not expensive for size and quality. I would order from them again they have a great selection and I wouldn't hesitate to recommend them to anyone here especially those looking for special hard to get JM's... David
On July 10th, 2007, myersphcf added the following:

It's always good to revisit your past conmments and see if things have changed . I am happy to say my opinions of Wildwood Farms have not .It is a ***** company that anyone should feel comfortable buying Japanese Maples from. It has become one of my top three places to get hard to find JM's from and I have been completly satisfied with each purchase. ...David
If you need any futher info on my experiences with WF please feel free to email me personally at myersphcf@aol.com
On September 2nd, 2007, myersphcf added the following:

It has NOT been a long time since I revisited my first comments abouty this nusery and confirmed them ... but after reading the ( ONE) negative comment i must . I have found Sara et al as honest as the day is long . I certainly can't tell you what transpired that day but I can say that this persons comments do NOT fit my experiences and shouldn't be taken seriously IMHO. Misunderstandings do happen and troublesome customers do happen but as a person who has done alot of biz with these folks ...His comments should not in way give you pause in dealing with this first rate operation. David
Positive stugold
Michigan City, IN
(1 review)
October 27, 2006
Sara, Ric and Joe at Wildwood Farms have provided me with some of the best experiences I've ever had shopping online (which I do quite extensively). Not only are they knowledgeable and helpful (providing advice and suggestions about anything I ask) about Japanese Maples, dogwoods, etc, but they have some of the most rare and absolutely gorgeous specimens I could ever hope to find.

I have purchased about 10-15 trees from Wildwood and have always been extremely happy with everything. They have always exceeded my expectations (which are very high).

I highly recommend giving them a call to brighten your day and find the best stock around on some of the most beautiful trees in the world!

Sincerely,

stugold@ameritech.net




On January 4th, 2009, stugold added the following:

As of this date (1/4/09) I have had many more opportunities to do business with Sara and Ricardo at Wildwood farms.
Those of us who have been involved in the QUALITY movement (like the Malcolm Baldridge Award), know that the definition of the word “quality” is when something, company, person, etc,.EXCEEDS EXPECTIONS.
In my mind, Wildwood Farms earns such an award, hands down! Not only are they the most pleasant and informed people I have ever had the privilege of working with on the web, but they have some of the rarest and mot beautiful specimens of Japanese Maples you can fins anywhere. In addition, they have special Dogwoods, Japanese Cherry trees, Beeches and more.
Don’t just take my word for it, call them and see for yourself.
Positive HAC
Mountain View, CA
(1 review)
October 16, 2006
I have purchased 7 Japanese maples from Wildwood over the past 2 years. They were all healthy, beautiful trees, and did very well after I put them in the ground. The owners are wonderful and very helpful. They have a wide selection of Japanese maples, including many gems that are not available in the Bay Area or in other parts of California. In addition, they are very reasonably priced. I highly recommend Wildwood for anyone looking for Japanese maples.
Positive victorgardener
Lower Hudson Valley, NY (Zone 6b)
(12 reviews)
September 19, 2006
I have bought from these nice people twice now - this past Spring and just recently. They have an excellent inventory and the prices are very good for the size and health of the plants. They also run periodic sales. The Japanese Maple offerings are nicely categorized on the website, though there are not many photos. They tell me however, that a website upgrade is in the works.

The great combination of personal attention, customer service and great selection / price / packaging, makes this my first place to check when I am struck with my latest Acer palmatum craving!

Victor
Positive LanaBeth
Greensboro, MD
(5 reviews)
October 27, 2005
Placed and order for Acer shirasawanum Autumn Moon on 9/27/05 via mail. Plant arrived on 10/18/05 packaged very securely. Upon opening the package I was very pleasantly surprised with the tree. It has transplanted very well and does not seem to be going through transplant shock to any great degree. Wonderful tree! I will recommend to family and friends happily! Customer service was excellent as well.
On April 18th, 2006, LanaBeth added the following:

My tree has put out the first leaves of spring and is growing very nicely. I really can not express how happy I truly am with such a wonderful tree!
On November 13th, 2006, LanaBeth added the following:

Just received my new tree, a Fireglow. What a beautiful tree! Everyone at Wildwood was extremelly helpful in recomending just the right tree for my garden. I highly recomend them!
On September 24th, 2007, LanaBeth added the following:

My Fireglow is now well established and is growing nicely. The leaf color as well as the bark is simply stunning. Once again I can not say enough positive things about this company and their excellent customer service and reasonable prices.
Company representative comment on September 28, 2007:

On Sep 24, 2007 2:20 PM, Wildwood Farm added:


On Sep 28, 2007 8:47 AM, Wildwood Farm added:

Thank you, LanaBeth , for taking the time and updating your remarks. It is gratifying to know that our trees are flourishing throughout this great country.

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