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Comments:Displaying the 50 most recent comments:
|Positive ||dervish2 |
White Plains, NY (Zone 6b)
June 8, 2013
|I ordered Darwin Tulip bulbs in the Fall 2012. They were huge. They all came up. They were magnificent - beautiful colors, large flowers and sturdy stems. I hope they repeat.
|Negative ||LGJ |
Brooklyn Park, MN
June 6, 2013
|I ordered a bunch of Daffodil bulbs last year from John Scheepers and only a few came up this spring. None of them bloomed. I contacted customer service, and was told I needed to answer seven detailed questions first that, as others have mentioned, would be referred to their horticulturalist. I took the time to comply, thinking they must really want to know what went wrong. Their final response was, "It appears that you used compost and other amendments in the soil, as well as planted the bulbs in a mounded bed. The amendments added burned the bulbs and roots. If the bulbs did survive that damage, they rotted due to the mounded bed and irrigation system."
The bulbs did not rot, and I told them so twice before getting their final answer, but I don't think it would have mattered what I said. I dug a number of the bulbs up, and they were not rotted or mushy. I had used well-decomposed homemade compost made from plant matter only (not the manure compost they recommend against). I added a bit of popular garden fertilizer to the soil (not the exact formulation they recommend and I didn't leave it on the surface but mixed it into the soil - apparently a bulb killer from their perspective). I have an irrigation system and some, but not all, of the bulbs were planted in a mounded bed, so I guess it was all my fault. Scheepers said my "improper planting environment" precluded me from any refund. They did offer a partial (less than half of what I paid) "house credit."
Funny thing was, I was about to just write the whole thing off as weird weather this year, when a gardening friend suggested I contact the company and see what they would do for me. I was left more frustrated by Scheeper's response than I was by the non-blooming bulbs.
|Positive ||AS |
June 3, 2013
|Posted on April 11, 2013, updated June 3, 2013
Posted on April 11, 2013, updated April 11, 2013
Posted on October 24, 2012, updated April 11, 2013
Posted on October 23, 2012, updated October 24, 2012
Posted on June 15, 2003, updated October 23, 2012
Scheepers is my absolutely favorite bulb company. Their prices are excellent (for the great quality you get), the selection of daffodils and tulips is huge, the bulbs are big, and they've never failed to bloom for me - usually for many years. I also like the color catalog - very nice with some of the more unfamiliar bulbs. I only wish they had a better selection of fall-blooming bulbs and some of the older varieties of daffodils (like 'Geranium', which they never seem to have) - if they did, I'd never buy fall bulbs from anyone else
On July 27th, 2004, AS added the following:
After they confirmed my order for this fall, there was a crop failure on one amaryllis I'd ordered (hailstorms in S. Africa). They immediately called to let me know, and I was able to replace it with another variety. A very professional response, and much nicer than being surprised in a few months.
On July 26th, 2007, AS added the following:
After several years of ordering, they continue to be excellent each year. I've only had problems one year, when they sent me "mixed" anemones that *all* came up purple and a package of Dutch iris that was obviously the wrong color. Customer service was great. The Dutch irises was replaced without question, and the replacements were the right color. They offered a replacement or a credit for the anemones - I took the credit and bought some anemones in a different color to mix with the purple.
On April 4th, 2009, AS added the following:
Two more excellent years, and no need to contact customer service. I hope this company never goes out of business or gets bought by anyone.
On October 23rd, 2012, AS added the following:
Still positive, but I've had a few disappointments and mild irritations, in the last year or two. Hope this isn't the sign of a decline in this wonderful company.
The 50 Gold Medal Mix daffodils I ordered last year were far from a well-balanced mixture. Roughly half were a yellow and orange double (Tahiti, maybe?), and 30-40% of the rest consisted of 2 other varieties of doubles. (Just my luck - I can't stand most double daffodils). The other 5-10 bulbs were actually a variety of daffodils. OK, buying a mixture can be a game of chance, so I didn't complain.
The pink and white Asiatic lily mixture included several that were certainly stretching the definition - one brick red, an orange and yellow, and a salmony red. Again, I didn't complain, though I expect I'll throw those out.
On the other hand, I had a complete failure with one color of bulbs, but not with other colors I planted simultaneously in the same beds. I did say something about this to the company.
Unfortunately, they seem to be trying a new method of customer service. Over the last 15 or 20 years I've dealt with this company (buying anywhere from 30 to hundreds of bulbs each year), I've only had to contact them only 3 times, each time for mislabeled bulbs. Each time, they promptly made a decision, and offered to send the right bulbs next year (and did), or gave me a credit. This time, they asked me to fill out a form, said they would relay it to their horticulturalist.... and then the whole affair vanished into the ether. That was definitely irritating. At least, have the courtesy to tell me whether you'll be replacing the bulbs or not!
On October 24th, 2012, AS added the following:
Just to clarify, they did not replace the bulbs or provide a credit. Judging by a previous poster's comment, my form is not the only one that was eaten by a black hole.
On April 11th, 2013, AS added the following:
I have no idea what's happening with their mixes lately, but it looks like someone put the "all white" daffodil mix together this year with the attitude that "if there's white in it anywhere, add it." I've bought this mix before from Scheepers, and it was fine. But last fall's mix is a disappointment. I planted it in a new bed, and so far, I've had Mt. Hood (I expected it, though it doesn't start pure white), Ice Follies (a bit of a stretch for "white"), a couple that started all yellow and matured to white with a yellow cup, a pink/ white that looks a lot like Salome, and a white double with an pinkish-orange cup that strongly resembles Delnashaugh. The only daffodil that have actually been white were Thalia (or something similar), and the overall effect has been whitish, with yellow and pink. So if you really want white, you might be better off spending a bit more and buying named varieties like Thalia, Polar Ice, Stainless, etc.
Also, the bulb that failed last year? I bought the same thing from a big box store and it's coming up beautifully.
On April 11th, 2013, AS added the following:
To sum it up, I've gotten good bulbs from them overall, but BE CAREFUL OF THEIR MIXES.
On June 3rd, 2013, AS added the following:
Anyone who plants their bulbs in garden beds, among perennials, might want to take note of Scheepers' latest information about fertilizing bulbs - page 43 of the catalog. The 'good' fertilizer, according to them, is 4-10-6 bulb fertilizer 3 times a year - they claim you should "never fertilize with chicken droppings, horse manure, mushroom compost or household compost." and also come out against household compost because it "often fails to decompose completely" and "can be a breeding ground for damaging fungus and weeds." While I consider the "household compost is bad" advice to be nonsense, it's something to be aware of if you ever need to contact them for non-performing bulbs. One of the lines on their new "customer service" form asks about the fertilizer you use.
Scheepers bulbs have been good enough that I'll continue to order, but based on this, I'm assuming they'll refuse to replace any bulbs if they fail to perform. (I'm not dumb enough to give up composting, which does wonders for my soil.)
|Positive ||Adriann |
June 1, 2013
|I ordered tulips and daffodils two years ago through the John Scheeper's website. I am still relatively new to gardening and was extremely happy when these gorgeous flowers popped up two springs in a row now. I just put them in the ground with, I don't even know what kind of soil, threw some mulch over them and that's it! I've received a ton of compliments on them as well, which I've taken 100% credit for, of course. I will be ordering more this fall (especially the Foxtrot tulips!)
|Positive ||rebecca101 |
Madison, WI (Zone 5a)
May 30, 2013
|I placed a large order with Scheepers in fall - lots of daffodils, tulips, hyacinths, and some minor bulbs. Everything came up and we had a beautiful spring show! I was very pleased with the quality, selection, and pricing of their bulbs.
|Positive ||nitzi1944 |
Kings Park, NY (Zone 7a)
April 25, 2013
|Posted on October 29, 2012, updated April 25, 2013
Posted on April 25, 2012, updated October 29, 2012
Posted on October 19, 2011, updated April 25, 2012
Posted on October 23, 2010, updated October 19, 2011
Posted on October 9, 2010, updated October 23, 2010
Posted on October 14, 2007, updated October 9, 2010
I just received my tulip bulbs. They are gigantic, much larger than anything i've ever bought in a local nursery. They were well packaged and arrived when they were supposed to. I can't wait to plant them. Thanks, John Scheepers!
On October 16th, 2008, nitzi1944 added the following:
10 /16/08. I just received my large order. Everything is in tip top shape. The size of the bulbs is enormous! Everything I ordered last year came up and I had a beautiful display. I would highly recommend this compny tom anyone.
On October 9th, 2010, nitzi1944 added the following:
My bulb order arrived well packed with big, healthy bulbs. I just planted 50 Ice King daffodils. Most of them had 2 or 3 bulblets attached to the mother bulbs. Will start on the tulips this week. I can't wait for Spring. This is a great quality company and everything I ordered last year came up. The La Courtine, Pink Impression, and Daydream Tulips were gorgeous.
On October 23rd, 2010, nitzi1944 added the following:
I just got my second order in 2 days! The Olympic Flame Burning Heart Tulip bulbs are humongous. Stratosphere daffodil bulbs had many doubles and some triples. Yikes! More to plant! The catalog bekons me! Highly rec. this company.
On October 19th, 2011, nitzi1944 added the following:
I received my bulb order last week and am in the middle of planting them. The bulbs arrived well packed and in great condition. Only TWO 'Manly' daffodils weere duds. That's super for a $300 order! All the things I ordered last year came up and were gorgeous. I was having construction done on my house and a big payloader accidently went over a bed. I thought, That's it!" Much to my surprise all the daffodils and tulips I planted there came up and made such a great display. People knocked on my door to says how nice it all looked. Thanks John Scheepers for a great product! I look forward to Spring.
On April 25th, 2012, nitzi1944 added the following:
Even though we had no winter and a crazy hot spurt in March, my John Scheepers daffodils and tulips came up. I was especially pleased with Gay Tabor daffodils and Menton Exotic tulips, which are blooming right now and the Weisser Berlin which were sent as a replacement for an inaccurate packaging label last year.They were a little smaller blooms due to heat but I still love them. Oh well, Mother Nature.This is a quality co. from which I will continue to order from.
On October 29th, 2012, nitzi1944 added the following:
I received my bulb order of tulips and daffodils last Wed. Everything was in PERFECT shape. I have been busy planting ahead of this huge storm that we're expecting. Thanks again for great bulbs.
On April 25th, 2013, nitzi1944 added the following:
All the bulbs came up and look terrific.I love Exotic Emperor and Sweetheart tulips as well as City of Harlem yellow hyacinths. The daffodils look wonderful. Bridal Crown, Petit Four and White Lion are just perfect. K´´p up the great catalog J.S.!
|Negative ||MusicalDuet |
February 18, 2013
|I order A LOT of plants and bulbs and the like on-line, as I have MANY flower gardens throughout my yard/property. John Scheepers totally did me wrong when several of the Eremurus (desert candles/foxtail lillies) that I ordered - and paid a lot of money for - failed. Even though I made well-drained loamy soil by adding sand and a good humus mixture, covered them with only a few inches of soil and planted them in a very sunny area, I had TWO sets of the rootstock fail on me two years in a row. When I called to complain, I got the run-around. When I wrote e-mails about the problem, they got an poor attitude with me and actually accused me of trying to get over on them just to get some free replacements sent to me! What nerve. I will NEVER deal with this company or its affiliates again. VERY, VERY POOR CUSTOMER "SERVICE".
|Neutral ||CO_Gardener |
January 19, 2013
|As a company in business for years, I would expect this company to ship seeds at the posted rate. I had to pay extra to the postal service to have my order delivered. Figure out how to lay the seeds flat - WHATEVER. I paid the extra postage due because I thought it was from a seed trade - desired seed trade...not a seed order for which I had already paid postage - quite a bit for the seed order total.
If you decide to order from this company, be prepared to pay extra postage to receive your order.
Ridiculous. And from the seed list that I ordered, not worth the extra postage.
|Positive ||biggfurrydogz |
January 9, 2013
|GREAT AMARYLLIS BULBS!!
At the recommendation of a gardening professional, I ordered three amaryllis bulbs from Scheepers.
The bulbs were huge and extrememly healthy,
I could not have been more pleased.
They have a great selection of bulbs and the prices are very fair for the size and quality.
Will order again!
|Positive ||HeidiNH |
Brentwood, NH (Zone 6a)
November 9, 2012
|This fall I ordered their Camassia web special, two shades of lavender and blue, and white. The bulbs were shipped promptly and were healthy and a fair size, although never having seen them before I'm not sure what they're supposed to look like.
I'll follow up with a review when/if they all sprout next spring, I can't wait to see this flower in person. Looks like delphiniums on steroids!
|Positive ||bryana |
October 9, 2012
|Posted on November 6, 2011, updated October 9, 2012
Posted on November 11, 2010, updated November 6, 2011
I ordered a large number of daffodils, tulips, hyacinths, amaryllis and smaller bulbs. The shipment arrived well packed with good sized bulbs.
On November 6th, 2011, bryana added the following:
ordered hyacinths, asiatic lillies, narcissus - all were good sized bulbs well packaged.
On October 9th, 2012, bryana added the following:
I ordered an assortment of small bulbs (snow drops, glory of the snow, rock garden iris, grape hyacinth, etc) All appeared normal size, firm bulbs in good condition, packed well.
No crocus - planted those last year and all were eaten - hoping for a better spring display.
|Negative ||JuliaNY |
October 9, 2012
|I ordered 4 peonies - bare root. Today I received my order.
First, the box was damaged. Also it was not the correct size to begin with to ship any bare root plants in and provide packaging to protect the roots. The box was very small and the bare roots were jammed into the box.
I inspected each of them and found that instead of 3 to 5 eyes, they had 1 or 2 eyes. Not acceptable and these should have been inspected before shipping to me.
I've contacted Scheeper's customer service via email to ship these back to them and get a refund.
|Negative ||zone6bnewbie |
July 27, 2012
|Bought lily bulbs from Scheepers that were supposed to be fragrant. The website said they are "intoxicatingly fragrant." I planted every single one by my back porch so we could enjoy the fragrance. The lilies have absolutely no fragrance. Called Scheepers and they said that this particular lily has no fragrance. I informed them that their website said that this lily is fragrant. As the website was incorrect (acknowledged by them) I asked for replacement lily bulbs that are fragrant. Even after acknowledging that their website was inaccurate, they refused to give a refund or replacement.
|Positive ||Gracye |
July 7, 2012
|High quality, performed beautifully. I bought tulips (Bambi thanks me), heirloom & double daffodils, anemone (long bloom time and much bang for the buck), species tulips (gorgeous), trumpet lilies (ditto), species crocus. Planted them with bulb food, and no problems. Will order more to plant this fall. Can never have enough bulbs, it seems.
|Positive ||silkroad |
Lady's Island, SC (Zone 9a)
June 27, 2012
|I've been ordering from this company for years, both for my former home in Illinois, and now here in South Carolina. Shipment has always been prompt, and I'm very satisfied with the quality of the bulbs.
I am aware that most tulips and daffs, as well as many of the bulbs they offer, do not bloom or perennialize well in Coastal South Carolina, even though we are in Zone 8.
It would be wonderful if all catalogs listed the Heat Zone as well as the Horticultural Zone, but until they do, a well informed consumer is the best hedge against disappointment. When in doubt, call your County Extension Agent.
|Negative ||Norsk |
June 22, 2012
|Posted on May 25, 2012, updated June 22, 2012
Last fall we ordered 5 Fritillaria Imperialis bulbs from them, planted taking special care of drainage, black soil, etc. Got one nice plant this spring, no sign of 3 and 1 came up half hearted. Informed John Scheepers by e-mail, got a quick reply asking me to dig down to see what the bulbs looked like. I did, bulb was firm but no sign of roots or growth. Informed the company of that. Todate, no more response. As pricey as these bulbs were, I'd like something more than silence. So no more business from us. btw, Both the bulbs and the one plant really smell like skunk, which was idea, we have trouble with deer and our tulips.
On June 22nd, 2012, Norsk changed the rating from neutral to negative and added the following:
After reading about how other nurseries treat their customers, if bulbs don't sprout, I decided to change my neutral to negative. zprehaps reading the Mass. gardner's comment it it helped?
|Negative ||dallaes |
June 15, 2012
|Placed an order totaling $271.15 three years ago. You need to know that you will have a hard time getting a refund from them for bulbs that don't come up. I will never order expensive bulbs from them again.
Part of the order was for peony bulbs. I planted them in the fall exactly according to their directions. They didn't come up the following summer. I called Scheepers and they said wait another year, sometimes it takes a while. The following year, the peonies still didn't come up, so I called again. They said I must have planted them wrong because otherwise, they would have come up. Would not give a refund or credit or new bulbs.
|Neutral ||laurieeirual |
Boston, MA (Zone 5b)
November 19, 2011
|I ordered a lot of bulbs from John Scheepers in 2010. Perhaps it was the weather, but they didn't do very well. I was especially disappointed that none of the 3 Eremurus bloomed; in fact only one sent leaves up.
|Positive ||psychloman |
Brooklyn, NY (Zone 7a)
November 6, 2011
|I placed my first order with John Scheepers and have already placed a second for some Fritillaria.I rerceived the following CALOCHORTUS VENUSTUS, CAMASSIA CUSICKII ,CAMASSIA LEICHTLINII COERULEA, HYACINTHS FORCING & EXHIBITION COLLECTION and am very satisfied with the quality and service.The bulbs were huge,firm and healthy,no signs of mold or drying out.Worth it!T
|Positive ||linette2001 |
Gainesville, FL (Zone 8b)
May 21, 2011
|I ordered from their winter sale and this spring all my lily bulbs are gorgeous with multiple blooms. Prices were fantastic. Would definitely order from again.
|Positive ||survivorman |
May 12, 2011
|Posted on October 27, 2010, updated May 12, 2011
Just received my first order. In the past I had ordered from Breck's and had to wait for 2+ months to get my stuff which came dehydrated etc. What a refreshing experience this was. The order came in 2 days. All bulbs were plump and neatly packaged. And their prices are reasonable, cheaper than the large mail order companies even without the 50% discount which seems to be the hook that other companies are using. Will not hesitate to order from this company again.
On May 12th, 2011, survivorman added the following:
What fantastic bulbs, my garden looks amazing this year. These guys are reasonably priced and their bulbs are exotic, unique, and high quality. I see no reason to buy bulbs anywhere else.
|Positive ||caterino1 |
April 21, 2011
|I have ordered from scheepers/van engelen for a few years now, and must sing their praises. This year is my best spring ever!!! I ordered 1600 bulbs last fall and so far everyone has bloomed. This is my first year to grow scillia siberica, when I first received them I was sure that the bulbs were not in the best condition, I called them, to let them know and got the nicest rep on the phone, explaining that they looked like that and not to worry, I was skeptical, but agreed to plant them and wait, well they are up and they are beautiful, If you want great bulbs in good condition, look no further, I am a customer forever and would never buy bulbs at any other site....
|Positive ||boru |
March 10, 2011
For several years I have intended to sing the praises of this company. Yet, since they only really deal in Fall planted bulbs, I tend to forget the passed joys of Spring as I work toward the future. I will admit that I am an addict of the Spring Garden. Summer and Fall are nice, but nothing compares to the joy I receive as I watch the earth break with the first efforts of bulbs reaching for the sky. I dance with the knowledge that all the colors imagined in life will born with the flowers to come. I have ordered many, many times from both Van Engelen and John Scheepers. From Van Engelen, I get waves of color at a good price due to their policy of taking large orders at a discount. John Scheepers allows me to order fewer bulbs of a single type. Though the price is higher than the bulk prices from VE, they are still often less than what I can find elsewhere. From both, I have never received less than what I consider high quality bulbs. Everything has bloomed true to color and type. Their shipping costs are fair (for these days), and everything ships quickly and is well packed. There are three companies (none in the "Top 30") with which I do the bulk (number of bulbs....not total cost) of my Fall ordering. If I were forced to stop with only one company, my choice to keep would be VE/JS. I only have two minor complaints. ONE: I wish that I could somehow combine orders from VE and JS instead of having to make two separate orders....but that is not a big deal since websites are pretty much identical and easy to use. TWO: It seems that each year, there are fewer selections of species bulbs....again, only a minor complaint since I use other sources to fill the gap. All in all, I feel that both companies do an excellent job and have an excellent product for the price.
I feel that I must make one comment, more for customers than for the company (but both JS/VE should take note). My personal policy as to using names of other companies in a review is that I don't. In this one case I must make an exception in order to make a point. As I read other comments about items not being true to zone, I wish everyone would take time to read High Country Gardens comments on "wetness" or xeric vs non-xeric plants. It is a well written and informative guide. Living in my climate, I can have a zone 4 bulb simply rot in the ground every year even though I place it in "well drained" sandy soil in a raised bed, etc. Until I started to truly understand bulbs and their cultural requirements, I lost many due to just going by zone and what I thought was needed to keep a bulb dry over winter. Another good place that describes cultural requirements very well, though in a little harder to assimilate fashion is Odyssy Bulbs. Old House Gardens also does a good, though limited, job. Since I have gained a little enlightenment , the survival rate of my bulbs has risen significantly. For fellow gardeners, you need to seek out the information in clear terms. As for VE/JS (and most other bulb companies), please post clear cultural information along with the product. Do it out of respect of your customers.
Back to my review: In summary, I will say that my experience with VE/JS has been very good and I would readily recommend them to any of my fellow gardeners.
Since they are two websites and I am too lazy to rewrite this review, I have copied and pasted it to the VE site.
May the Moon light clearly your path even through the longest night.
|Positive ||laurahteague |
March 4, 2011
|I ordered daffodils from this company last year. Many of the bulbs they sent had already produced a new "baby", and when they came up in spring, many of them had 2-3 blooms! Pretty good for the first year! They were ALL in good condition; I don't think I got a single blub that wasn't healthy, and I ordered over 100 bulbs, of about a dozen varieties. I noticed that one of the (few) negative comments said they were expensive. I compared their prices to other companies selling extensive selections of bulbs, and they were actually cheaper than the other companies. If you want cheap bulbs, you can go to Wal-Mart, but I guarantee you won't find the huge selection of unusual daffodils that John Scheeper's offers.
|Positive ||moostveen |
November 10, 2010
|I ordered Casa Blanca lilies at short notice as I needed to plant them in a client's garden. Not only did they get them to me within the time frame specified, but they were (as usual) big healthy bulbs. Thanks, you did not disappoint me. I am sure my clients will be very pleasantly surprised when their lilies are blooming next year.
Marty Oostveen - http://www.martysgarden.us
|Positive ||ycn4chin |
October 25, 2010
|Received my Fall Order of bulbs. I ordered 3 varieties of lilies, 3 daffodils varieties, 2 peonies, and 1 variety of tulip. All were firm, healthy and huge. I also sent an order to my Mother as a gift, and she raved about the size of the bulbs. I have found this company consistently sends high quality bulbs, and I always recommend them to my gardening friends.
|Negative ||flora3 |
Falls Church, VA
October 24, 2010
|Quality was not high enough in light of the price. Tulip and daffodil bulbs were OK, but alliums were dehydrated and already sprouting when they arrived. Also, the package of alliums was two short. Customer service said they were in stock and would be sent. Without any further communication, a credit for the missing bulbs appeared on my credit card a few days later. In late fall, credit is not a good substitute for bulbs!
|Positive ||dave12122 |
East Haddam, CT
October 19, 2010
|EXCELLENT! I ordered 200 Spanish Squills for an incredibly low price. (less than $50.00- others list them for $75.00 per hundred!) Bulbs are huge and extremely healthy, I'm sure they will grow just fine. In addition, the packaging is very professional. Highly recommended!
|Positive ||StaticCling |
October 17, 2010
|Posted on June 19, 2010, updated October 18, 2010
Highly recommended! Scheepers has lots of varieties, the prices are affordable, and the bulbs received are excellent. BTW, Muscari 'Pink Sunrise' really is a true pink--a must have.
On October 17th, 2010, StaticCling added the following:
Another awesome order arrived this fall--I highly recommend this supplier.
|Positive ||dreamgreen |
October 16, 2010
|Just finished planting 200 beautiful bulbs I got from John Scheepers. They arrived plump and well packaged. The size was excellent and there were even a few extras in some of the bags. I have gardened for many decades and have found this company to be one of the best.
|Positive ||veryblessed |
October 13, 2010
|I Received my order consisting of 350 bulbs today. They were huge bulbs and very healthy! You wont see these in the box stores! They were shipped right on time. I will order from John Scheepers again!
|Positive ||timothyogden |
West Chester, PA
September 13, 2010
|I love Scheepers. Very economical and top quality product. I've ordered for several years in a row including obscure daffs, species crocus and other more common bulbs.
On my second order, the UPS man left the box in a puddle in the pouring rain. By the time I found them the next day, a number of the bulbs were looking sketchy. Scheepers replaced the whole order, no questions asked.
I've recommended them to a number of friends and all have had good experiences.
|Negative ||CyndeeT |
September 3, 2010
|AVOID THIS COMPANY
READ their Policy carefully BEFORE spending your Hard earned Money with them... also Known as Van Engelen/JOHN SCHEEPERS.
I spent over $265 on various Allium: ie: GLADIATOR & SCHUBERTII Purple Sensation Pinball Wizard Shearocephalon ,Ambassador, Alopilosum.
I live in Zone 5b/6a. I planted all of the Allium according to the specific guidelines, I am NOT an amateur gardener. Of The Allium that Did perform fine were Purple Sensation Pinball Wizard Shearocephalon ,Ambassador,Alopilosum.
The TWO that did NOT perform were the 25 Gladiator & 25 Schubertii.
After several emails with Customer service Rep CHERIE I was only given a $21 dollar HOUSE CREDIT for $85.00 (part of $265), no offer to reship the NON Performing bulbs or replace with ones that will grow in my zone.
Their guarantee is written carefully and therefore since they say these WILL perform in my zone, her letter stated that they would NOT perform in my zone & that is NOT their problem. SO only buy one or two items and see if they survive you area before purchasing what it says WILL survive your zone only to be told.. TOUGH ..NOT OUR PROBLEM. BOO HISS on them I would prefer to have them replaced with something that will survive, not a peanuts credit. I will have to do business with a more reputable company with a better guarantee. This was a Huge disappointment. I am disgusted with their Customer service. I have never dealt with a company that was not willing to realize a problem and correct the situation. Their solution send me a couple of bucks off my next order.
PLEASE AVOID THEM!!! Do Your Homework =read the Fine print" BOY IT'S FINE" John Sheepers/Van Engelen You are not the business I want to do business with You failed to do the right thing. :(
|Positive ||tasintuck |
April 27, 2010
|Posted on December 19, 2008, updated April 27, 2010
I buy from John Scheepers every year now. The shipments are accurate; the quality, among the best. Oh, sure, there may be a couple of gnarly bulbs, but overall the yield of blooms is among the best, the first year. And the ones they say will naturalize, do, better than bulbs from other sources. Their Narcissus Ice Follies are especially prolific, as our any of their Muscari armeniacum. It is interesting how many bulbs from other sources do not reappear. Dig them up and discover bulb rot in this relatively wet climate even though the soil here is sandy.
And the prices are competitive; some items lower than the discount 50% places without having to have such a discount.
So I am trying their peonies for the first time. I found in Sunset’s Garden Book to plant them 1 to 2” deep to the top of the roots. I hope to log back on and report how well they have done.
On April 27th, 2010, tasintuck added the following:
I was pleasantly surprised to find that John Scheepers has earned a top 5 for daffodils. I have the best yield with their bulbs, better than 90%, and the best success in natualizing. The orders are filled correctly, and the bulbs match the catalog perfectly.
I note that my garden is near the same latitude as theirs, still south of Holland. I don't know if that matters, but when I have ordered bulbs from sources, even top 5 sources, further south, my yield is just not as good, and naturalizing success is not as good.
And John Scheepers has a vast variety.
And all my peonies have grown. I fertilize after bloom and before they go dormant in the fall. The buds are forming now. I also learned that when they say some are early and some are later, that also means the sprouts appear early or later. I am looking forward to the display. This is some kind of fun.
|Positive ||terra179 |
April 18, 2010
|Consistent, consistent, consistent. This is a very positive review . I've yet to receive an order(after several years of ordering a sizable variety of bulbs) that didn't have nice, fat healthy bulbs that grew well, come spring.
|Neutral ||blueeyeskms |
Waverly, KS (Zone 5b)
March 9, 2010
|Just happened across my receipt for $150 order of bulbs, etc. Place large order from Colorblends at the same planting time. Just realized how many of John Scheeper's products did not produce. Some did and were beautiful. Not sure why so many items did not survive. Wish I had realized this earlier.
|Positive ||jmishuman |
February 7, 2010
|Beautiful bulbs. They emailed me to thank me for my order. These people get it. Great product. Great Service.
|Positive ||imdone |
October 29, 2009
|I recieved HUGH, fat, clean amaryllis bulbs at a good price. They filled up my 6 inch pots. I will have to pot up next spring. I had compared the prices and size with bulbs sold at local nurseris. These were at least half the price and twice the size. Even figuring in the cost of shipping I came out way ahead.
|Positive ||l_m_stephenson |
Saint Louis, MO
October 26, 2009
|Posted on October 26, 2009, updated October 26, 2009
I ordered from this company because of their ratings and excellent pricing but I was disappointed with my order. First, the order was placed on September 8th but didn't arrive until October 19th (which is still within the planting window but I placed orders with Holland Bulbs and Brent and Becky's on the same day and they shipped weeks ago). Second, the bulbs I received do not seem to be from the same stock as what others customers are getting.
For example, the checkered lillies did not look very healthy (I planted them and crossed my fingers). Of course these are the bulbs I was most excited about and I would estimate that only half looked healthy. Now these are a rather fragile bulb and I don't expect them to look like as firm and round as a scilla but some were shrunken and shriveled.
My order of 10 Cordyalis had only 8 bulbs.
The other bulbs I ordered looked fine (erythronium pagoda, fritillaria michailovski, and the gladiolus). Maybe I just got unlucky with this order as everyone else seems so delighted. In the future, I will stick with Brent and Becky's and Holland bulbs as the quality of bulbs I received from these companies were outstanding.
On October 26th, 2009, l_m_stephenson changed the rating from negative to positive and added the following:
Within hours of posting this review I had a message on my answering machine from Joanne to address my concerns (which she did very well). That is EXCELLENT customer service and I am very impressed. How often do you see this kind of service these days?
I am happily changing my rating to positive and I would definitely order again as this company is clearly committed to customer satisfaction.
|Positive ||lisaaj |
October 26, 2009
|Received my order recently and have planted most of the bulbs; they are big, fat, healthy bulbs that I'm sure will grow quite well. Even though I added two peony roots onto my order in September, they sent the whole order of various bulbs and roots on time and at once. (In the past other vendors have sent my order in various shipments, weeks apart, which can make planting inconvenient.) I am very pleased with my order and plan to order more in the future!
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