Shanni777 East Hill-Meridian, WA (2 reviews) August 27, 2016
The customer service from gardensoyvey.com was top notch. Very good with keeping me up to date on my order and made communication very simple. They let me know promptly that one of the items in my order was out of stock and gave me the opportunity to choose something else or get refunded. I chose another plant and offered to pay the difference, but they included it for the same price.
Also, I have never before received packaged plants in such great shape. They took the time to soak them well, pack them with paper mulch and protect them with bamboo and cardboard. I will recommend them to everyone. Thank you so much!
Very good communication, and great trees. This is my first experience with online plant buying and of the three companies I've ordered from this spring they are the only company I would order from again, I wish other companies were as good as Gardensoyvey.
Background: Our border collie named "Buckeye" passed away in July and we wanted to remember him by planting a Red Buckeye. Our thought was in a few years we would give away the buckeye nuts for friends who loved our dog almost as much as we did.
We found two suppliers, one of which was Gardensoyvey. After several emails exchanged and Wolfgang's answers, we decided to order 4 because he offered a good price for smaller seedlings although we knew it would take a couple of years longer before they would produce nuts.
He sent 6 pots because, in his words, "we have plenty." Would a large nursery do that, especially for a small, first-time order? One of the pots had two and another had three seedlings; he sent us 9 seedlings. Now our friends could have the trees this year as a memorial instead of waiting.
They have been planted for a month now and although dormant, they are doing well. Some mulching over winter (last two have seen -20 F) should get them through it.
Thanks, Wolgang. I highly recommend your nursery to others. Your customer service alone is better than many of the large nurseries that I've purchased from over several years. I ordered on a Sunday, they were sent on Monday, arrived on Wednesday and all were in the ground or re-potted by Saturday.
I received my first order from Gardensoyvey today and my comments would certainly agree with everyone else's. The Japanese maple was shipped when I asked, well packed and exactly the size they said it would be.
Have ordered multiple times ; most recently this month and received two awesome Japanese Maples. Price is right and customer service is spot on. Wolfgang and Diane are consummate professionals and run a fantastic nursery. Would order again without hesitation.
cobrapilot Fayetteville, NC (1 review) April 15, 2015
I researched a searched for a "Butterfly Bush" and kept coming back to Gardensoyvey.com. Their information was clear and concise and their review ratings were outstanding. I contacted them with my questions and their responses were extremely quick and personal. I was convinced this was the nursery to do business with. I ordered my "Lo & Behold Ice Chip" plant and was impressed with Wolfgang and Diane's attitude and concern to give me personal service.
But what really blew me away was when Wolfgang contacted me to say that he wasn't totally satisfied with the plants he had in stock and wanted to find me a better one. I asked if this was going to delay delivery and he assured me that he would insure that I still received it in two days. A few hours later he contacted me to say he had found a plant that he was sure I would be pleased with and that it was already on the way. He continued to communicate with me about the progress of the shipment. Sure enough, it arrived in two days and was perfectly "packed" and protected. Was I pleased with it? That's an understatement. I was ecstatic with it! It was/is beautiful and arrived with blooms already set on it.
The outstanding quality of their products is only exceeded by the even more outstanding quality of their service! Do not hesitate to purchase from these folks ó you won't be disappointed! Thank you Gardens Oy Vey!!!!
Just received my order from GardensOyVey. The quality and size of the plants is amazing! All but one are six to twelve inches over sized, by next spring the plants will actually look like something. I had t stay to a budget and ordered small in order to increase quantity. I AM AMAZED! And next year will be enjoying a fairly full planting.
Thank You Wolfgang and Diane
NLaw Fort Worth , TX (Zone 8b) (5 reviews) October 4, 2014
The plants are large, healthy, and beautiful. The packing was excellent -- very thoughtfully done. Communication and customer service from Diane were great. I would order from them again anytime! I highly recommend Gardensoyvey.com
mrscalabash Centerport, NY (2 reviews) September 29, 2014
An Amazing nursery. What delightful people to deal with! Really personal service and wonderful plants. Wolfgang sent double the amount of Myosotis Scorpioides ordered. Plants were freshly dug right before shipment and arrived looking that way. This company is a JOY to do business with.
Very positive experience. My most recent purchases have been a beautiful Tangerine Beauty Crossvine. Oyvegarden ships quickly, answers questions, stays in touch with entire process and offers wise plant choices. Oyvegarden also has a storefront via wooffi on Ebay which I find easier to purchase from. One of the standout practices of this establishment besides everything already mentioned is the honesty in their selling practices: The size and the age of the plants are listed. You know exactly what you are getting. No guesswork or gambling as with other online nurseries. There are enough frustrations in life: They help keep gardening what it's meant to be--a pleasure.
ollie190 Hot Springs Village, AR (1 review) May 21, 2014
I just received the two plants I ordered from Gardensoyvey.com. I could not be more delighted. Both plants are absolutely beautiful. They are in great condition. The shipping costs were very reasonable and the plants arrived 2 days after I placed the order.I have ordered from several online nurseries & I can honestly say these are two of the healthiest plans I have received.
mfast10 Jacksonville, FL (5 reviews) April 7, 2014
I bought two Azalea's from Garden's Oyvey. They were well packed and shipped and arrived in great condition. The Azalea's were exactly as described on their website.
Tanyuu Martinsville, IN (3 reviews) March 19, 2014
I've purchased ferns from this company in the past, after finding them through their ebay listings. All were healthy and arrived promptly, but never at the expense of the plants' health!
Like so many other Dave's Garden readers, I had an excellent experience with Gardensoyvey. They were responsive and answered my questions promptly. Wolfgang made several suggestions for my shade garden. They even sent me three freebies. Plants were extremely well packaged and arrived quickly. I will be a long term customer of theirs. Top notch seller.
vbmacias Asheville, NC (6 reviews) October 24, 2013
Posted on September 6, 2013, updated October 24, 2013
Posted on August 8, 2009, updated September 6, 2013
A wonderful experience from beginning to end. Process is easy. Communication is good. Plants arrive health and well packed. I am a repeat customer. Thanks GardensOyVey! On September 6th, 2013, vbmacias added the following:
I have ordered from Gardensoyvey before and have always had a good experience. This time was no different. My order was shipped quickly. The plants arrived in good condition and were well packaged. The price was more than reasonable! One observation. I ordered 2 shrubs and they are sufficiently similar that I cannot tell the difference. I wish they had been labeled. No matter. I'll figure it out in the Spring! Thanks folks. On October 24th, 2013, vbmacias added the following:
My apologies for not responding sooner. You were right. The larger plant was labeled. The marker got pushed down inside the pot. Thanks again. Company representative comment on September 6, 2013: On Sep 6, 2013 8:25 AM, Gardensoyvey.com responded with:
Sorry for the poor labeling, the larger plant in a 3 gallon container is Little Henry (Itea virginica 'Little Henry').
The one gallon plant is Sixteen Candles Summersweet (Clethra alnifolia)
Thanks so very much again.
sbrown143 Daphne, AL (3 reviews) September 24, 2013
Have ordered twice from this company in the last month. Plants are huge and in perfect condition. Customer service and contact was outstanding. I will have no reservations and will order again most definitely. Don't hesitate to order from Gardensoyvey!
noseykate SOUTH WEYMOUTH, MA (3 reviews) September 9, 2013
I ordered two bushes in 3 gal pots (extra shipping charge for large pots with soil, which was stated up-front). I received a shipping notification the next day, and within a few days the box arrived. The bushes were large and in excellent shape, well-packaged and undamaged. I couldn't ask for better, quicker service, nor for nicer plants. I will definitely look to this company for future mail-order shipments.
Marvelous company and just super plants. Have ordered Lenten Rose, Merrill Magnolia, Yuletide Gardenia and dogwood. All arrived packaged nicely and as described, full, green and with lots of new growth buds. Read their guide for planting and you will learn how to do it right and help plant not only survive but thrive. Can't say enough good things. Their plants are far superior to anyone's and I have ordered from lots, including Fast Growing Trees and Brighter Blossoms. While the last two ship god plants, Gardens Oy Vey's are far superior, larger roots and in better condition because of careful and exceptional packaging. Nice also to deal with real people who have an investment instead of kids with no horticultural background getting paid minimum wage to answer a phone. I wouldn't hesitate to recommend to anyone. Might cost a couple bucks more than the big high-volume guys but well worth it.Company representative comment on August 15, 2013: On Aug 15, 2013 9:36 PM, Gardensoyvey.com responded with:
Thanks sooooo much. You haven't even gotten your full delivery and you are praising us. BTW if UPS does not deliver you know we are good for a full replace on your dog wood.
lcchart Fort Worth, TX (Zone 8a) (1 review) June 7, 2013
Got the plants quickly and they are in great shape!!
hydophotis Jacksonville, FL (1 review) June 5, 2013
The sweet brush arrived today and it's already been put into the ground. thank you for the fast shipping and for the health and size of the plant. I never like it when plants arrive and they are only 12 inches tall. This was the reason I went with your nursery.
I have ordered many plants over the web in the past, and this was my first order with Gardensoyvey. The Hydrangea Serrata (Blue Billow) that I received was very well packed, arrived in great condition, and was much bigger than I expected. Communication from Diane and Wolfgang was fantastic - they have a very personal touch that made me feel like my happiness was their #1 priority.
I will definitely order from them again in the future!
Great communication and the plants were just as advertised and came quickly. I love that there are real people there to answer questions and give you advice. The very best plant company that I have ordered from!
Web site, shipping , all communications very professional. Ferns were in wonderful condition when they arrived and in the ground in three hours. Very much appreciated all the email contact. Highly recommend. Will be back next year for more southern shield ferns
danieltulip Brooksville, FL (Zone 9b) (3 reviews) May 8, 2013
Excellent customer service. Good quality plants. Very well grown. They provide a valuable service and products to the gardening community. Dan Anderson
Posted on April 27, 2012, updated November 19, 2012
my first time ordering from this company although i have wanted to for several years.
i only ordered one plant, a Cinnamon Fern. i placed the order this week and it's already here, perfectly healthy and happy. the email response was terrific and i really like these two. seems like they go out of their way to please.
i'll be back! thanks so much.On November 19th, 2012, trackinsand added the following:
just placed a second order of three plants last week. they arrived safely on my doorstep within a few days. up to the minute emails arrive as the ordering/delivering process progresses.
they only had four of these plants in inventory so they shipped the fourth one to me (at no extra charge of course) and also included some healthy rooted cuttings of two cultivars i didn't have in my garden.
am i a happy gardener? you better believe it and you better put this company on your list to buy from! let's keep these small nurseries who really care about us and our plants busy and prosperous.
thanks to wolfgang and diane for another 5 STAR transaction.
unofelice Sherwood, AR (1 review) November 1, 2012
Very good experience buying from them, my fig plant arrived in very good condition. They kept in touch on when the order would be delivered and if something was wrong they would sent me another plant.
rockpub Shelbyville, KY (Zone 6a) (1 review) June 25, 2012
Rec'd my "Little Lamb" hydrangea when promised. Plant arrived in great shape w/excellent planting instructions -- therefore, no transplant shock noticed. Great communications from the company. Will definitely use again!
I will reiterate what others have said--this has been hands down the BEST plant I have ever received mail order!!
I ordered a Winter Jasmine (Jasminum nudiflorum) a bit late in the season, and was a bit nervous about shipping in the heat, but I'm just a few states north of Gardens OyVey and the plant arrived in two days time, looking very fresh, full, and healthy. It did arrive while my boyfriend was at home, so I had him tuck it in the cool garage while I was at work.
This is not a variety of jasmine that is easy to find.I tried growing this jasmine (a single-stem rooted cutting)a few years ago in an indoor hanging pot that one of the cats knocked down one too many times. I paid something around twenty bucks (incl. shipping) for that single stem...I decided to start out with a more vigorous and established plant this time. The extra growth is completely worth the extra cost. This plant is show-off ready out of the box!
The plant was secured in a box nearly as tall as me, with a thick section of bamboo securing the 3-gallon container to the bottom and ensuring the box would not collapse during shipping, the soil was carefully secured with crumpled rolls of damp newspaper, and the longest shoots were carefully curled around the top of the box--I would estimate the height at at least 3 feet. This plant was very carefully packed and it looks like they make every effort not to top off plants for shipping purposes. Diane and Wolfgang sent a nice e-mail letting me know that they would hold my plant until the Monday following my order (as is explained in their seller info) and give it a 24-hour drink before shipping, and I was provided with a tracking number when it shipped...it arrived in perfect condition.
I replanted in a jumbo 24" planter and it is just gorgeous!! We are having some very windy weather, so I sprayed it down with anti-transpirant to ease the transplant shock, although I'm not sure it needed it. I think this plant has had extra TLC from day one :)
I am just thrilled with this jasmine and I'll look at Gardens OyVey first the next time I'm hunting down some great specimen!!
NellieLemon Kirksville, MO (Zone 5a) (5 reviews) June 5, 2012
THESE FOLKS DO IT RIGHT!
This experience has been the best I've ever had with any company at any time.
They communicate quickly and clearly while still being friendly. The hydrangea I received is quite large, appears exceptionally robust, and was so carefully packed it could have been porcelain.
Receiving the most hale and hearty mail-order plant Iíve ever seen would have been more than enough for me to sing their praises, but thatís not all Ö
They don't just include an invoice with the order like so many others. I received several professional and attractive pages of detailed instructions (which are delightfully easy to follow) along with some very interesting and helpful information about planting in general. Iíve been a Master Gardener for about ten years and yet this basic, common-sense information was new to me. They have given me ideas that will improve my day-to-day gardening for the rest of my days. I canít thank them enough for this.
The next time Iím in Tennessee I will make a point to visit A Nursery Inside A Garden.
Someone finally got it right and itís Wolfgang and Diane at Gardensoyvey.com.
After reading a recent review here at Dave's, I placed an order with Gardensoyvey. All I can really say is WOW!! The plants I received are fantastic - large roots, great foliage, and extremely generous in size. For example, I ordered Acorus from OyVey and the same plant from another vendor and, although Oy Vey was $4 more, the plant that OYVey sent is at least 20 times larger than the other one (no exageration!) making OyVey by far the better deal. Diane was also very generous with the bonuses (thank you so much, Diane, for your kindness - I really appreciate it!). I am grateful that Diane sent a delivery confirmation as it tipped me off that UPS mis-delivered my package (we finally found it late Friday evening at the bottom of a neighbor's hillside driveway). I followed OyVey's directions and soaked the plants thoroughly prior to potting out and despite the fact that my plants were exposed to the sun all afternoon (due to UPS), the plants have bounced back. I attribute this to the great packaging and the health of the plants at the time of shipping. GardensOyVey is truly one of those 10 star companies which are few and far between. I will definitely order from them again.
Can't say enough nice things about this company! The shipping was fast, and the packaging was so good, you couldn't even tell the plants had been through the mail!! As others have stated, communication was first rate as well. I ordered 2 Little Lime hydrangeas and they were gorgeous--I couldn't believe their size! Very nicely shaped, multi branched, plants with well developed root systems, etc. They made the transition from pot, to ground with no trouble at all. It's nice to do business with people who care so much about what they do and enjoy what they do!
I bought 2 Rohdea Japonica (Sacred Lily). They arrived in fantastic shape. Lively green and ready to plant. I only ordered 2, but because the plants were a good size I was able to separate them and got 6. Thank you so much. I will be ordering from you again and again and again.
I ordered a Japanese Maple tree, the delivery was quick lots of updates through emails and specific instructions in how to plant it.
The tree arrived in good condition and it looks beautiful.
VA_GARDEN Hood, VA (Zone 7a) (22 reviews) March 16, 2012
Posted on October 17, 2011, updated March 16, 2012
I was more than pleased with my first order from this company. Based on the great reviews I placed a bigger order than I normally would with a company I had not ordered from before, and I can only say I wished I had ordered more! The order shipped very quickly, I recieved E-mail updates at every step of the process, and the plants arrived in wonderful condition. Everything I ordered was much bigger than I expected for the price, and the root systems were HUGE. The packaging was flawless - not a leaf out of place. To top it all off, I received a bonus hydrangea. I will definitely be ordering again. On March 16th, 2012, VA_GARDEN added the following:
I just received my second order from this company, and I am as delighted with the size and condition of everything I bought as I was in the fall. All the plants I received last fall are leafing out and are healthy and thriving. I can't say enough good things about this company.