The scoop on 'Herter Nursery'

I made my first order to this company about a week ago. I received the tree today in excellent condition. The container the tree was in was bent in the center and I was dreading what I'd find when I opened it, but the tree was secured inside well enough that it hadn't moved and was perfectly fine. I'll do business with them again.

I have ordered many grafted Japanese maples and wisteria from John over the past 10 years. When they came, they were nice form, but rather small (but what did I expect for under $15 each). You should see every one of them now. They are all beautiful trees.

I just sold one of the trees he sent me for $9.99 for $150 only because I am moving and won't have room for it. And they lady who got it is thrilled. I probably should have charged more.

He has also been quite helpful to me over the years with my plethera of questions.

I would not hesitate to order from Herter's Nursery. As a matter of fact, I am looking forward to it.

I purchased 3 seedlings of variety "Acer Palmatum Atropurpurea."
Good communication with John Herter about delivery via email. My new JM trees are very healthy and look great. I will consider making additional purchases from this mail order company. Overall, good experience with Herter Nursery!

I received a tree in deplorable shape. The bark was scared from top to bottom. There were few leaves which quickly burnt off in only morning sun.
I was not informed of the condition of his trees before it arrived, I was not given an option to reject the tree for another. However, under my care it has grown new leaves, albeit a lost of at least a year or more growth will be lost. I have this tree in nothing less then a veritable ICU with IV and oxygen. My wife called it my Charlie Brown Christmas tree and it looked worst then that. Herter need to slow down or get his act together and care about his product and customers.

I ordered 2 butterfly bushes from Herter nursery. They had a rare bi color available that I have only seen available on one other website. They arrived promptly but looked like a couple of 3" tall single stem dead sticks. My husband made fun of me for ordering them. They included a letter saying they are shipped dormant, so I hoped for the best. I know butterfly bushes are late to brake dormancy but these just seem dead. My two bushes (sticks) only cost $15 with shipping, so I'm not even going to bother complaining. I saw butterfly bushes in home depot a week ago and for $10 you get a 3 gal. pot with a good size bush starting to grow out from the past seasons growth. So I'm using this as an indicator that if I have no signs of life yet, I'm probably not going to.

Positive experience.
Trouble-free purchase, fast delivery, good packing material, healthy plant.

I bought three three year trees all come express mail in two days in great shap some dirt removed wrapped in plastic as I was told they'd be. From payment to shipping 2 days fantastic. Quick response rate to my questions and all questions answered accuratly. Resonable shipping tree cost and quality merchandise. The boxes were a bit flimsy but adequate and more importantly the trees were in perfect condition ... a great source for a wide variey of JM's... David Myers