mbachelor Portland, OR (9 reviews) October 7, 2005
I placed two seperate orders with Wooden Shoe, and I was a little disappointed with their customer service. In the comments section of my second order, I emailed requesting that the two orders be combined, and provided previous order information, in order to save me some shipping costs. (They actually prompt you to answer this question, so I figured they were interested in the answer.) However, I received two boxes, sent one day apart, and I was charged for both shipping and handeling costs. In the end, not the biggest deal. The bulbs seem healthy and large, and I am still looking forward to seeing these bulbs bloom. Perhaps it will be worth the additional $10!
gdionelli Huntington, WV (Zone 6a) (29 reviews) June 8, 2005
Last year I placed a gift order with Wooden Shoe -- my first experience with this company. Usually I order from John Scheepers, but at the time of my friend's birthday JS didn't have their fall catalog up and running yet. The bulbs arrived when they were supposed to, and my friend said they were the biggest healthiest daffodil bulbs she'd ever seen. They all bloomed profusely the following spring. From that one experience I would feel very good about ordering from Wooden Shoe again.
I'm reluctant to complain about a company but this one had issues that will hopefully be addressed. We ordered over 900 bulbs from this company. Some were fine and performed well in the garden such as tulips 'Jacqueline' and 'Asta Nielsen'. However when we received our order well into October, it came with a notice that they had cancelled 275 bulbs with no advance warning. We should have been notified at the very least by e-mail of the unavailable bulbs so we could secure replacements elsewhere. There were few substitutes available to us that late in the season. Fifty of the bulbs were also mis-labelled...we ordered 50 tulip 'Doorman's Record' and we received the ugly brown & yellow 'Gavota' instead, a far cry from the carmine parrot tulip we ordered. Hopefully Woodenshoe will be able to work out the bugs in their system soon.
I placed my first order with Wooden Shoe Farms last Spring. The bulbs arrived in the Fall, on time, in good condition. All the bulbs were large, and firm. I planted them, and they have all come up, are blooming. I am very happy with the quality, and will order from them again.
I've dealt with Wooden Shoe three or four times over three seasons and have always been completely satisfied with the quality of their goods and the way they do business. If you see something you really want, order early or you may have to wait till next year.
I made a trip to visit the farm in March 1997. I ordered a package of 10 bulbs while I was there. I figured I could save on the price by ordering and paying for them 6 months ahead. I then drove there again (about an hour each way) to pick up the bulbs in the fall. I noticed the price of the bulbs in the fall was $.40 each at their shop. I didn't notice until I got home that I had been charged $.70 each for my bulbs. Needless to say, I was not pleased.
On April 12, 1997, my wife and I visited Wooden Shoe. The fields were very impressive although damage from last winter's heavy, heavy rains was visible here and there. The Wooden Shoe catalog, while well organized, has that familiar problem so common to the more elaborate catalogs: terrible color rendition. I don't mean to pick on Wooden Shoe since its catalog is by no means the worst, but it is an impossible task to make selections based upon color using the catalog. I think I am using Wooden Shoe as a scapegoat here only because bulb catalogs seem as a group to be the worst at capturing accurate color.