When I had some difficulty with placing an order on-line and called Kip Omweg to get help, he very graciously helped me solve the problem and said that he will expedite the order, although my difficulties could in no way be attributed to something he has done. I received what I ordered faster than I was expecting. I truly appreciate Kip's kindness and reliability and will surely buy from Trio Nursery again.
summer8 Federal Way, WA (5 reviews) February 24, 2016
I was looking for a particular plant and Trio Nursery helped locate it and sent it quickly and wrapped carefully. The plant arrive healthy and large. I am very grateful as I had been looking for this plant for a long time.
I WENT ONLINE TO LOCATE HARD-TO-FIND IVY GERANIUM. GOT TO TRIO'S WEBSITE. TRIED TO ORDER BUT COULDN'T. EMAILED TRIO, DESCRIBING ONLINE ORDER PROBLEM. I WAS STUNNED TO GET AN IMMEDIATE CALL BACK FROM EFFICIENT PERSON WHO TOOK MY ORDER OVER THE PHONE. I GOT AN EMAIL CONFIRMATION. AND, SO FAR, TWO SHIPPING UPDATES. I LOOK FORWARD TO RECEIVING AND PLANTING THE ORDER AND THEN REORDERING FROM THEM.
Odered fancy leaf geranium plants and they are big, beautiful and healthy. Could not have hoped for better plants. Thanks to Kip and Trio Nursery for a very positive experience.
melody Benton, KY (Zone 7a) (41 reviews) March 15, 2013
My Variegated Iris arrived in wonderful shape and were packed carefully. I received nice big clumps with multiple sprouting eyes. They were labeled correctly and were obviously well cared-for plants.I'm extremely pleased with my purchase and will be a repeat customer!
snapple45 Holland, OH (Zone 5b) (15 reviews) November 3, 2012
This week I received a very nice plant order. Aeonium 'Sunburst', Agava victoria -regina and Opuntia 'Joseph's Coat' pads. All were in excellent shape when received and very good sized plants. I'll definitely order again.
I live on the east coast, called them on the west coast and asked Kip if he would go to San Marcos growers and purchase and ship me a plant. This was the first time purchasing anything from them. I now have a big beautiful, rare fuchsia that some people are bidding up in the hundreds for on ebay for a rooted cutting. Communication was outstanding. Price was outstanding. Never thought I would own one. He has my business!
Posted on July 2, 2010, updated July 16, 2010
Trio is a great place to buy from. I just received 3 very healthy plants expertly packaged. I called Kip whose customer service is as good as any store I have ever done business with and ordered 3 more. A very positive experiance.On July 16th, 2010, riosamba added the following:
I just received 3 more plants from Trio. I really should say I received about 14 plants as there were so many canes I needed to plant them in bigger pots than I had anticipated. I know my two orders were small but they will be much bigger next year. Kip who is the owner even calls and lets you know the plants are on the way. This all for an order of $30. His merchandise, customer service, and packaging are second to none. Thank you Kip for the beautiful plants. I read so many negative comments about other companies and this nursery seems to be an undiscovered jewel. What a wonderful place to buy from.
Nice plants came fast very good person to deal with, Looking forward to more plants.
Toni05 Brookfield, IL (61 reviews) September 8, 2005
Ordered two plants, Red Candle Succulent, and Red PonyTail Plant ...both plants were much larger and well-maintained than I anticipated. A great place to order. On October 16th, 2008, Toni05 added the following:
Received a Sunset Jade, and various Ivy Geraniums. All are in perfect healthy, vivid colors, and pest free.
Plants were well-packaged, and shipping super fast. Toni