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| Murray McMurray Hatchery Mailing Address: P.O. Box 458 Webster City, Iowa 50595 (United States) Phone: 1-800-456-3280 Fax: (515) 832-2213
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| Recent reviews:
| Past month | Past 6 Months | Past 12 Months | Positive | 3 | 5 | 15 | Neutral | 0 | 0 | 1 | Negative | 0 | 3 | 8 |
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| Company Comment, posted on January 29, 2008: |
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(Posted by CATMAN1984) I worked for McMurray Hatchery for a few years and was treated with nothing but respect. I never heard anything but good comments from customers about their purchases. Extreme measures were always taken to care for the birds in conditional weather. McMurray Hatchery has been around for 90 years and I expect it to be around for at least 90 more.
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| Feedback History and Summary |
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Comments:Displaying the 50 most recent comments:
| Rating | Author | Content |
| Positive | plugger1 Brevard, NC (1 review) December 25, 2009 | We've ordered from MM for over 10 years and can only say good things about them.
Years ago had a small problem with scheduling. Called in on a Saturday and the ownering was answering the phones. Of course, the problem disappeared in about two seconds. | | Positive | croessler68 Durham, NC (1 review) December 21, 2009 | I received 27 chicks from MM in April 2009. They sent one extra, in addition to the free rare chick. One died the first week and another about the 9th week. The remainder thrived. MM was 100% right on the sexes and requested breeds. Overall, the pullets are now laying reasonably well. I'm interested in breeding SG Dorkings and the birds MM provided appear to be pretty true to the standard. They certainly have good size. I'd recommend ordering from them. | | Positive | Debbieduck New Concord, KY (1 review) December 19, 2009 | I have ordered from mcmurray hatchery for years ..
my last two orders in 2009 were fantastic as well..
I ordered silver laced wynadottes 25 of them they added a extra and a free chick all made it to me alive and never lost one they are now 5 months old and doing great!!
I also ordered 10 ducks in a separate order ,
I lost 1 a week later but they added 1 extra so I did good..
Mcmurray hatchery has before in the past replaced dead chicks that I had lost but now thinking it may have been me since now I have educated myself on the proper care as soon as they arrive.
I think the reason there are so many negatives on here versus the positives is because I think happy buyer don't normally leave feedback and unhappy ones are wanting to vent.
I have heard a a lot of people complaining about cackle hatchery and am afraid to order from anyone other then mcmurray and will be ordering again for some silkies in 2010.
| | Negative | hedgwytch Tulsa, OK (3 reviews) October 19, 2009 | We ordered a batch of 25 Jumbo Cornish Broilers from MM hatchery. As it got closer to butchering time we realized that they were not growing like they should. We called the hatchery, sent pics and they agreed they had sent us the wrong birds. They had agreed to give us a store credit for the cost of chicks and shipping, only.
Today, we find out that they credited the credit card for less than the cost of the birds, and no shipping. They were gracious enough to offer us a 20% discount on our next order...which won't be happening!
We are waiting to hear from them about refunding the full purchase price plus shipping.
In the meantime, instead of having our own home-raised meat, we are stuck with 2 dozen roos that we can't do anything with.
The customer service has been less than helpful and the attitude of the place implied that it was our fault for not knowing sooner. This was our first time mail ordering chicks. We will not be ordering from McMurray ever again.
Also, they advertise a "Free Rare Chick" when you order 25 chicks. Ours was a red sex-link hybrid chicken. Not even a standard breed of chicken. I guess I was lucky it was a pullet, and not a rooster.
We are extremely upset by the way we have been treated by McMurray, and how long this is taking to resolve.
We are posting wherever there are reviews of McMurray. Hopefully enough people will see this and realize that they are not what they are cracked up to be.
| | Negative | bexx Streator, IL (1 review) September 22, 2009 | I have been raising chickens for over 40 years, and have ordered fequently from MM over the last 30 years. I have regularly ordered butchering chickens and occasionally layers of asst. breeds. This year I ordered 25 Cornish, which turned out fine - no casualties and 12 Blue Laced Red Wyandottes, which were straight run. In the past, straight run has come out about even on the sexes, but not this year. They sent me 13 BLR Wyandottes, only 3 are pullets & 10 are roosters. I had tried their Silver Laced Wyandottes some years ago, but they were horrible quality. I would say buyer beware with this company - if you choose straight run of a rare variety, be prepared to get nearly all roosters. 3 pullets won't lay enough eggs to supply my needs. I called them and was basically told "it was my tough luck," not the best customer relations. I won't be sending my chick order to them next year, that's for sure! | | Negative | greekbecky Pittsford, NY (2 reviews) September 11, 2009 | I've never ordered from MM and I never will. They throw male chicks in a dumpster to suffocate as other males are piled on top of them. I like buy my chicks Sandhill Preservation. They don't sex them so you get an unknown ration of male/female chicks. If you get more males than you want, keep one to protect the flock and have someone "process" them for you. At Sandhill, they treat life with respect, not as a commodity. | | Positive | ciccareb Wakulla Springs, FL (1 review) September 08, 2009 | First I need to tell you I am a novice in rearing chickens. My grandmother had them and I have always wanted some. I ordered 25 chickens from McMurray Hatchery this year to arrive on July 15th. They arrived on Sunday the 14th, and because McMurray suggested that I call the post office and tell them I was expecting them I got a call on Sunday to come and pick them up. I followed all the instructions in their catalog on getting them started and I must say all are doing well. I did have one arrive dead but I had expected many more and all of them are thriving and now 6 weeks old. 15 of the chicks were red leghorns and they are beautiful. Very lively and growing so fast. It is a bit much to have to order 25 but in the long run it is so much fun to have that many. I did contact McMurray Customer Service and told them of the dead chick and was refunded right away. In addition I have called them with questions and they have always been helpful. I would recommend this company to anyone | | Positive | GryffonRidge Dresden, ME (2 reviews) July 16, 2009 | Great experience. Ordered 12 Brahmas, 6 Black Astralorps, 3 SL Wyandottes, and 3 Buff Orpingtons, and received an extra which appears to be a Hamburg. All birds arrived at the end of March and appeared to be healthy. Lost 2 Brahmas the next week. Just didn't seem to want to eat. Remainder of the Birds have done extremely well and the Males went into the freezer today. Look forward to doing business with in the future. | | Positive | rosewynd Anza, CA (Zone 8b) (3 reviews) June 16, 2009 | Ordered 30 Buff Orpington and 5 Bantam chicks for arrival in early April. Recieved 32 BOs, 5 Bantams plus one suprise chick (also a bantam, but Japanese).
The weather was COLD. All arrived alive and healthy. It is now June and they are doing very well.
I am very pleased with my chicks and will order from McMurray again. | | Negative | pinmania Chepachet, RI (1 review) June 12, 2009 | I've ordered guinea eggs from them in the past, and they were fine. This year the chicken eggs they sent didn't hatch at all. We followed all directions and were careful about sanitation. The CS rep finally agreed to refund half of the money, but only after a battle. I ordered more eggs and an incubator. ( I emailed asking if these had shipped, and they said yes). Wrong. They sent the eggs but have no info on the tracking of the incubator, saying it should arrive next week. The CS message pretty much was "too bad". This company used to be reliable, but no more. Never again. | | Neutral | greenacresfredr Medina, OH (1 review) June 06, 2009 | I have raised poultry for 50 years,past director of American Bantam Association Ohio/Kentucky district.Have not ordered from Mcmurray for years(didn't need to)but am sending a small order as a test.(June, 2009) No cold weather, brooders ready: some with other hatcheries' birds and some hatched show birds myself. Let's see what happens with shipping, and vitality which DOES drop off from inbreeding closely!Will keep adding to this blog.Mark/ Cleveland,Ohio airmail | | Positive | cjparker Kennewick, WA (Zone 7a) (6 reviews) May 16, 2009 | I ordered a Chick-N-Hutch from Murray McMurray, that is suitable for about 4-6 chickens. I paid about $180 including shipping, which is half of what I have seen similar items being advertised at locally. The hutch arrived in about 10 days and was very easy to put together, as it is panelized. The only tool required was a Phillips screwdriver. The exterior-grade plywood makes for a sturdy hutch. My hens are happy! | | Negative | booboo59 Wellington, AL (1 review) May 13, 2009 | Received ten goslings from McMurray apprx three weeks ago. The birds have developed an illness that even a Professor at Auburn University can't figure out. One has died, and the others are going through the signs and symptoms. Called this company to tell them I had dying geese, and all the lady said was sorry....we don't have a vet on duty, can't help you. I can give you a name of a book. Big help! I really believe the birds came to me ill, since none of my other geese, ducks, chickens or turkeys are not displaying and signs of sickness. But of course, McMurray would not listen to me and cut me short. Buyer beware! I will not be using this company ever again! | | Positive | chansey Espanola, NM (1 review) April 26, 2009 | On March 28, 2009 the special assortment bargain package for day old chicks arrived. They arrived on Sat morining and the Post Office called to pick them up. It was snowing and blizzard like that day. The birds were alive. It was two hours before they were finally setup at home. Within a few hours we had lost 3 birds and over the next few days we were down to 11 of 25. I am not blaming McMurray or the Post Office for my loss---it was just circumstances--too cold and too much delay in getting them to proper temps.
The day after I placed them in a coop, a pack of dogs broke into the pen and now I'm down to 3 birds.
I also ordered the minimum ring neck pheasant package and it arrived on March 31, 2009. Still cold and snowing----all arrived alive. A friend of mine who has successfully raised pheasants offered to take care of them for me. Again it was cold and 2 hours of travel time to get home. The next day the losses started--by the end of the week only 2 birds survived. Again, there is no blame, just circumstances.
I am placing another order today for more birds--I will be better prepared and now that the daily temps are in the mid 70's, we'll have better success.
Anyone know where I can get ostrich chicks? | | Negative | wa1049 Seattle, WA (1 review) March 26, 2009 | I placed an order March of '09 and got the call from my PO on a Monday morning. MM had a real run on chicks this spring so I had to fill up my order with many breeds I didn't even want. One of the 'fillers' were Red Leghorns. They were out of so many breeds that I had to take 8 of these RL's. Right off the bat, one of the 8 was down in the shipping box and it didn't live for an hour after it was placed in the brooder. I called right away to inform MM that I had lost the one and they told me to wait 48 hrs and give a total of losses. I informed them that the rest appeared OK but the RL's did seem more listless than the others.
Now for the people on here that 'have never had a problem' and acting like those of us that got chicks that died were too stupid to show the chicks to food and water; I am in my 40's, have had animals of many different species all my life, I Work with animals in my career and have for the last 27 YEARS, so for you who posted comments assuming those of us who lost birds are idiots, all I can say is that you need to go through this yourself to fully experience what it feels like to get birds that fail to thrive NO MATTER WHAT YOU DO! In the next 24 hours ALL of the RL's slowly gave up, laid down and died!
My Buff Minorcas, which I also didn't want, were happy, lively and thriving, eating and drinking and climbing all over the RL's who had to remain in the brooder for heat even though they were obviously dying, I didn't want to compound the suffering by removing them from the comfort of the heat lamp.
My Silver Gray Dorkings ALSO did Great! Stayed lively and happy, not near as hyper as the BM's but very happy and thriving. My Blue Cochins did great for two but one did try to die but I caught it in time and helped him to remember to eat. My Frizzles were doing great on night two, only for me to wake and find 2 dead and one dying! 2 others were doing great. I force fed the one who was trying to die and he lived in spite of himself but he is way behind in feather development from the two thrivers and I thought he may even have some defect in his crop. Who knows, he is alive today and nearing 2 weeks so I am sure he will be fine if he doesn't develop the 2 week disease.
Because they force you to take 25 birds whether you need them or not, it kind of forces you to go into the chicken selling business and to read that comment about the "2 weeks and dead" disease is very nerve racking and I Hope they figured out where that was coming from and were clear of the problem this year. I would not want people coming back to me telling me their chicks died.
Anyway, the remedy that MM wanted to give me was to ship out new chicks immediately. After having a brooder full of babies lined up in every stage of death, I just couldn't deal with more chicks and I felt that the survivors had been thru enough stress and that I would not invade them with either 25 more chicks or more dying chicks.
My big problem with MM is that IF I want to fill the order with more breeds that I would like to try, they will charge me full shipping! Otherwise, they will send males that I will either have to cull or to hold onto until I can find takers for them. I don't want to see another dead chick for as long as I live.
I also had a sneaking suspicion that since the birds dropped off by BREEDS instead of just run of the mill, I theorized that maybe it depended just where in the hatch they were born as opposed to the shipping time. I wondered if the RL's had been born very late, just before shipment, or else very early and had to wait longer than the rest to get to food and water. Of course MM would not say when each breed had hatched opposed to the other breeds.
So since I had 14 dead bodies, I can either get 11 roosters or if I want the extra breeds that I want, then I have to pay all shipping. To me, this is not fair since I paid shipping already for birds who had no life to ship. Why should I have to take birds that I may have to cull after experiencing that much loss already? | | Positive | JBpaulsen Bountiful, UT (1 review) March 17, 2009 | I had a great experience with this hatchery. This is my first time ordering, so I have nothing to compare it to, but there hasn't been a single hiccup so I don't know if a comparison would be warranted. The birds arrive on time, were healthy and active, and they sent me two extra birds in case any were lost in shipment. The only question now will be how accurate was the sexing? I ordered 25 female pullets; I'm crossing my fingers there isn't a rooster in there, but they did say sexing was 90-95% accurate. | | Positive | az1016 Saint Johns, AZ (1 review) March 09, 2009 | Received 51 rainbow layers yesterday. I didnt loose and of the babies in shipping.
They were in very good condition and started drinking water and eating as soon as i showed them the water and food.
36 hours later no babies lost they seem to be getting more active everytime I check on them.
The only bad thing I would have to say is the policy of shipping on saturdays, lucky for me the postmaster called me Sunday morning to tell me the package had arrived and would wait for me to pick them up.
All in all I have a very good experiance and will order from McMurray again. | | Positive | CMoxon Urbandale, IA (Zone 5a) (7 reviews) March 07, 2009 | This was my first ever hatchery order. I ordered 25 of the brown assorted layer pullets and 25 of the ornamental layer pullets. They arrived a few days late but I had received a phone message telling me that would be happening due to some low hatch rates, and advising me if I had a problem with it to call them. I didn't have a problem with it. I chose McMurray partly because they are in Iowa and I knew the chicks would have a short trip. The label on the package said they were hatched on Friday evening and the post office downtown called me Saturday to pick them up. They were all healthy and well, and it is now 1 week later and they are all still healthy and well. There are quite a few really cute Polish in the ornamental mix. There were lots of birds in the mix. I am not intending to show birds, but I do want them for eggs. I think the chicks I received are excellent and seemed very healthy and all are developing well and feathering well. No splayed legs or bad feet or any other sort of issues. I am very pleased. | | Positive | 5lilmonsters Kingston, GA (1 review) February 23, 2009 | We received our first shipment on Feb 10. There were 2 boxes for chicks coming one was meat chicks and the other was my children's Christmas presents that they had been waiting on. The chicks were 4 days old by the time they got to us, it was a very cold weekend, and shipping took a day extra (not McM fault). Of course one whole box was dead...the kids. Only a couple died from the meat chicks I called McM right away and they apologized and said they would send another order of chicks the following Monday. The kids were very excited again and happy that it was only going to be a week (after waiting months since Christmas).
The new chicks arrived with only one died in the box. We had 1 WC Polish, 3 Americana, 8 Red Star, and 1 Cochin die within the first 48 hrs out of over 40 chicks. We called and they shipped more out 2 wks later + some Red Star roosters to keep them warm.
Now our meat chickens are growing like weeds (of course), what's left of the second batch is very healthy, and the third batch got here today. We have lost 5, but it was cold again.
The customer service has always been absolutely great and they always are caring with the losses. I have to tell you after the first shipment I had a lot of anxiety about more dying, McM made me feel better. Even when they had to add roosters for warmth they used a breed we had.
Now we have had quite a bit of chicks in our time, so we know how to take care of them...no shoe boxes here. I think when we order again it will be later in spring so they will travel better.
Thanks for your services McM | | Positive | mycomike Bar Harbor, ME (3 reviews) February 22, 2009 | Wow.. looking over these negative responses seems as if most of the negative reviews have been posted by either inexperienced people or folks that have thier feathers in a ruffle about showbirds...
1st you MUST be PRESENT and ATTEND to your chicks or they'll die! dip thier beaks ASAP!
keep them COZY but NOT TOO HOT...
in short READ the FREE instructions available online at murraymcmurray's site, and familiarize yourself with what you'll need to do. Don't expect to pick up a box of chicks at the PO, put 'em in a box in the garage with some cornmeal and a waterbowl and have great success raising your birds. It's not difficult but attention is required. I've had nothing but the best experiences with this hatchery, I raise a variety of meat chickens every year, and I've gotten some BEAUTIFUL birds here! | | Negative | gfaught Bell, FL (1 review) February 11, 2009 | On Feburaby the 2nd we recived our first order of baby chicks from M&M. Was very happy and pleased to find all birds alive upon arrive. In the first 48 hours I lost 11 chicks and since has lost another 10 chicks. The little blue grayish ones seem the weakest and die first. I have called M&M and they agreed to replace the 11 birds that I had lost within the first 48 hours. They replaced them with another 17 chicks I recived on the 9th of February didnt get them till almost 5 pm. Because M&M had put 2 postal tags on the box 1 for me and the other for a lady in new york. Out of those 17 as of today the 11th of Febuary only 5 are alive. M&M has agreed to refund me the price of the few that died.Today the 11th of Febuary I recived a phone call from my post office to come pick up a box of chicks and they also informed me that they had peeked in the box and they were all dead. When I picked them up again the box had 2 postal tags on it 1 for me the other for the lady in new york. I called M&M to let them know about the ones of mine that died and of the ladys in New York that were all died. Asked them if they wanted me to ship them back to them and I was told to dispose of them. I didnt want a refund I want healthy chicks in the first place. I have bought 60 chicks this year from local backyard hatcherys with the loss of 2 chicks the other 58 are now on the ground very beautiful and healthy. In the future I will order from other companys, as my family and I decided that with todays economy that we need to go back to raising our own meat and veggies. P.S I found coustomer service to be un caring that so many chicks died and that 2 customers did not recieve what they should have due to neglegence. | | Positive | lovemychickens Beech Creek, PA (1 review) January 26, 2009 | i am shocked at the amount of negative comments in here about McMurray Hatcheries. I have had nothing but the best experience with them. I order from them every year and will be ordering again this year. My chicks have always been very lively when they arrive. One time a chick died shortly after being delivered and I was reimbursed immediately. I ordered female chicks and ended up with a couple roosters and, again, I was promptly reimbursed. I will always order my chicks from McMurray. | | Positive | toomanypotatoes Perry, MI (17 reviews) December 28, 2008 | I always raise my own broilers and order about 30 chicks every year. They have always arrived alive and healthy. You must dip their beaks in sugar water immediately upon arrival. I will say I have also ordered many different breeds for my son's 4H projects. They aren't always grand prize winners - but he has won four grand champion and two supreme grand champion awards with McMurray birds. One more note - I always place my order for arrival when the weather is temperate here in zone 5 Michigan. | | Negative | chickenqueen Lebanon, IN (1 review) December 27, 2008 | ok in my opinion, this hatchery is great for buying layers and/or yard ornaments !! i have bought many many chicks from here but only as layers. Please do not buy birds from here for showing or a 4-h project. These are NOT anything close to show quality birds. I breed SHOW quality silkies,japanese bantams,buff brahmas, and rosecombs and have had chickens since i was 2 years old. The birds that they breed have very poor blood lines and i would definately Not recomend them for show!!! Also my dad bought a few cornish/rock crosses for meat 13/20 of the birds died of typhoid by the time of slaghter!!! However, i do recommend the birds for layers but , please pay the x-tra $.14 each for the 2 shots to get them vaccanated. If you get them vaccanated these 2 diseases wont't happen.( maraks and typhoid) One last thing is i have NEVER received a dead chick from murray mcmurray! | | Positive | desertviking Albuquerque, NM (4 reviews) December 16, 2008 | Let me say that I have never ordered poultry from McMurray. I have, however, ordered supplies and organic feed and have always found them to deliver promptly, providing outstanding products. I would reccomend their organic feeds to anyone. | | Negative | EggFarmer Corning, CA (1 review) December 03, 2008 | I operate a small, faith based, poultry concern - as a part of our ministry we teach youngsters from many local Churches on all aspects of our farming operation whilst providing good stewardship of our land and birds following sound Biblical principles.
Late last year we ordered 300 baby chicks from McMurray Hatchery. It was a cold day in November when they arrived - most of them dead or dying. It was a horrible experience for our young students. After contacting McMurray it was decided upon to re-send the birds, this time spread over three shipments over 4 or 5 months (to avoid further deaths from the cold). Each shipment resulted in several bird fatalities, so much so, that both the Postmaster and I resorted to taking pictures immediately upon arrival. On the last shipment once again many birds were dead...it appears that they (McMurray Hatcheries) filled the box with anything and everything they could lay their hands on....roosters, white leghorns, bantams everything in fact - except what we had specifically ordered- and already paid for (belps). To sum it all up the whole saga ended with us receiving just 249 live birds (of which over 50 turned out to be roosters, or bantams or an assortment of white chickens (white egg layers). I tried, several times, to resolve our issues with McMurray Hatcheries and they finally sent me a curt email stating "because you emailed us instead of calling us you didn't make your claim in a timely fashion"....bear in mind that with our time difference (I'm in northern California) every time I called them they had closed for the day AND THEY DON'T GIVE YOU AN OPTION TO LEAVE A MESSAGE...my only recourse then was to simply email them (the last time I heard emails were legally considered the same as telephone calls). I feel that McMurray took advantage of us knowing that, again due to our Christian beliefs, we cannot sue and also (incorrectly) thinking we wouldn't complain. I believe that they treated us very shabbily and, I am sorry to say, based on the poor customer service that I experienced, I cannot recommend this company. | | Positive | jajkafarms Belleville, MI (1 review) September 07, 2008 | I have ordered many times for McMurray and have always had great experiences, although I have lost a few chicks along the way. However, the staff at McMurray has always been very helpful and very friendly. My last order was for package deal of 'rainbow layers' and we received very healthy chicks, with a few extra added to our order by the hatchery. I highly recomend McMurray Hatchery and also Townline Hatchery in Michigan. We have been very happy with both. | | Positive | specialcitygirl Huntington, IN (1 review) July 14, 2008 | ALL of our chickens have come from Murray McMurray and we've had nothing but positive experiences with them. All the chicks and ducks arrived in great condition! We've got lovely eggs from them and beautiful chickens. | | Negative | Ravyn74 Fordland, MO (2 reviews) July 11, 2008 | If you want cross bred chickens then order from McMurray. I ordered 25 Light Brahma pullets a year ago. Upon opening the box to check out my new chicks. Right off the bat I noticed there was something not right about these very dark mostly black chicks. NOT Light Brahmas. We called and emailed pictures of these so called light brahmas. McMurray said they don't have any cross breeds and said my pictures were to dark to really tell. Which was not true. They ended up sending us 25 more and once again little dark chicks is what I recieved.
Now I'm stuck with year old hens that are lightly feather legged, speckled all over, some even have dark legs(Light Brahmas have yellow legs). I ordered these chicks for my kids to show in 4-H, so you can imagine the disappointment that they went threw. There is no way I could enter ANY of these birds in a show. I can't even sell them as light brahmas, because all they are is a light brahma CROSS.
I recently sent another email with pictures of what they look like today. I wrote in my email that I don't want a refund or more chicks. I just wanted them to respond to me and tell me what these birds are crossed with or admit that they have awful breeding stock. It's been months since I sent that email and you guessed it NO RESPONSE.
I even sent pictures to different Brahma Breeders of show quality birds and they all responded and said my birds have to be a crossbreed (to much black, tail carriage is all wrong, leg color is wrong and body lines are wrong) and to show them in a utility class which is a crossbreed class. I didn't pay for these over priced birds to show in a utility class.
As you can tell I'm very frustrated with all this. Needless to say I will NEVER order from Murray McMurray again.
I will say one thing, the chicks did arrive alive and healthy. The free exotic ended up being a Buff Cochin and he was beautiful and true to breed. | | Positive | small_ones17 Hollister, CA (1 review) June 30, 2008 | I ordered twenty-five chicks from McMurray Hatchery about a month ago. Five Black Giants, and twenty Australorps, all females. They were suppose to arrive Monday or Tuesday, because we had to wait for some of them to hatch, and I got a call yesterday saying they were here! They traveled through American Airlines and arrived the same day they left the hatchery!! My family was surprised at how fast they got here! My dad and mom had to drive an hour away to get them at an airport, because we didn't want to wait another day for them to be driven to where we live.
Once they were at our house, I opened the box they came in and saw that all of them were alive! I immeadiately put them in the large box we picked out, and put a light on them and gave them chick starter and water. We got the twenty-five we ordered, plus they gave us an extra Australorp, in case some died, and a rare exotic chick. I didn't even have to show them where the water was, or how to eat. All of them drank a lot of water, then ate their little hearts out without a problem! I was surprised!
I heard that some chicks can die within the first twenty-four hours you have them, so I'm going to keep an eye on that. I've also heard that, even though I ordered all females, some of them could be males. So I'll just have to pray that a good sum of them are females...if not all of them.
Thank you McMurray Hatchery!! This is my first time ordering chicks from out of state and I'm glad to start off with professionals!
P.S: One downfall though. I wish I knew what breed the rare exotic chick is. | | Negative | chickens91 New Tazewell, TN (1 review) June 24, 2008 | Every Time I have ordered from Mcmurray Hatchery they have always messed up some way. My frist time they sent dead chicks and one who be was crossed over the other side (he was my favorit he sat on my shoulder he died in a bad storm).The second time I ordered blue silkies they turned buff. So I called back and they sent me more (they were blue this time) 2 were black the only promblem is they sent the blue ones dead and one was sick so I just gave up.
My favorit hatchery is DUNLAP HATCHERY
DUNLAPHATCHERY.NET They are very nice and sent me real healthy brids( gave me 5 free ordered 55 they sent 50 extras they were all alive till about october and the nebories dog got in the pen) | | Positive | smfarmer Lexington, IN (1 review) June 21, 2008 | I have nothing but GREAT stuff to say about Mcmurray hatchery! They sent me 4 more chicks than I ordered and they were all in healthy shape and on time. Laying like crazy today. I buy all of my supplies from them and get very good service.
It is IMPORTANT to note that when a person buys chicks through the mail they choose a ship date. YOU MUST BE READY AT THE DOOR WITH A PLAN FOR THEM. I always have antibiotics and quick chick ready for them. YOU MUST TEACH THEM TO DRINK AND EAT, you are the new moms! Please do not blame the hatchery.
Dip the beeks of the chicks in water, and with your fingers pick at the starter chick feed and teach them how to eat. My first delivery of chicks from the hatchery has brought me atleast 40 more chicks from hatched eggs on our farm.
Save your really negative comments for the nurseries that send you dead plants. | | Positive | Haystack Ferndale, WA (1 review) June 04, 2008 | I received my thenty-five chicks, plus one exotic. Three were deceased when I received them, I also lost three within the next twenty four hours. All the rest are doing excellent. There was no pasting during shipment. Your personell was very professional on the phone, and gave me credit for those that were lost. I'am very happy with the chicks and the service. I will be ordering more soon. Thanks. | | Negative | x3ashleymae Hays, KS (1 review) May 25, 2008 | We have been ordering large amounts of chicks for years from McMurray Hatchery, and normally would not have a problem, besides the fact that we would occasionally get a bird that we could not identify, and seemed to be a mixed breed, but we bought our birds for show. This would mostly happen if we would purchase the "package" type of deals from the hatchery...go figure. Well this last year we ordered 5 pullets of a few breeds, and upon their arrival we were informed we would not be getting one of the breeds we had ordered, and that WE would need to inquire about a refund. Lovely. Most of those chickens ended up dying, when we had never had a death rate like that any year before. I now have almost no show birds for this years fair. We are not sure why they died, but I have a feeling it must be the disease they had going around that a man had talked about in an earlier review.
We normally have no problems with the hatchery (just beware if you get one of their 'package deals'...we always received some mixed breeds with the lot). This may have just been an off year for them, but I don't think I'll be ordering from there in a while. Not to mention, their birds and eggs are pricey, which is funny because I know of other hatcheries that sell their eggs for about half the price, or can give you a better deal, etc.
Thanks for your time! | | Positive | paulemar Pittsburgh, PA (1 review) May 19, 2008 | I've ordered from McMurray before and received my latest order this morning. The Post Office called me at 7:15 AM and told me my chicks were in and to come and get them. All were alive and active in the box. Even though the outside temperature was in the 40's a poke with my finger between several bunched up chicks was very warm. As I released each one into the brooding area after dipping their beak into the water, they immediately began to feed on chick starter crumbles that I had scattered. They also seemed to have no trouble finding the water fount again. It's always been a good experience receiving chicks from McMurray and I have nothing but positive things to say about them. I worry more about the Post Office contacting me in a timely manner, but they have never failed me either. This is one of the Pittsburgh PA post office branches and I'm pretty sure that handling chicks is not a very common thing for them. All involved in this delivery process performed admirably. | | Neutral | rollyson8867 Justice, WV (2 reviews) May 11, 2008 | does this hatchery have show quality silver spangled hamburgs. | | Positive | Rocky2007 Glasgow, KY (1 review) April 27, 2008 | My wife and I ordered 27 Barred Rock chicks which arrived on the specified date. All appeared healthy and active. One started to act a bit lethargic, a little wobbly with no interest in food or water. My wife hand/force watered and fed it and within a day or so it was fine. We have had them three weeks now and all are doing well, flying up on the edge of the brooder and out on occasion. Very friendly breed. We are very pleased with McMurray's. | | Negative | MonikaRiney Winthrop, ME (1 review) April 24, 2008 | MM cancelled my order without contacting me after encountering a problem w/ payment processing.
A very rude young woman, Macy, in MM's customer service department informed me that I was a day too late to have my order re-instated for the original shipping date. She said MM's had left a message with my young son informing him that the order would be cancelled. Now I have no birds for the customers I have promised chicks to for resale.
One should NEVER leave a business message with a child.
| | Negative | MNKris Long Prairie, MN (1 review) March 30, 2008 | My family and I had been customers of McMurray for over 30 years, probably longer. We had been pleased with the quality in the past.
I ordered over 100 chicks from MM to be picked up at the hatchery on 2/9/08. The chicks appeared healthy but 5 of the 11 breeds started to die off at about 2 weeks of age. Although I was a very experienced chick raiser, these breeds were new to me and I contacted the hatchery for advice. I was told that I was raising the chicks wrong and the customer service person was rather rude. Two days later, I called back again and got a much better customer service rep that agreed to replace the sick chicks. I also added an additional 12 to the order for 3/1/08 to also be picked up. These 50 chicks appeared very healthy at first. Again at 2 weeks of age, the chicks started to get sick and die. McMurray would not acknowledge they had a problem at their hatchery, but offered to replace the chicks again. I demanded my money returned and they did give me a full refund.
The problem is this...I didn't know what was wrong with the chicks so I had them tested at the University of MN diagnostics lab. I was concerned for my existing flock that was not part of the MM order. It turns out McMurray had a flock borne illness called Avian Encephalomyelitis, a virus that has affected thousands of McMurray chicks across the United States and Canada where the virus is primarily passed from the hen to the egg. This could not have been a situation I created. My veterinarian contacted MM and let them know of their problem. I spent the money, and it was NOT inexpensive, to have them tested, and I drove over 135 miles away from my home to deliver the chicks to the Lab. I fed infected chicks for two weeks before they died, and although it didn't affect my other chickens, it certainly could have. I have had the unpleasant task of destroying infected chicks that have not fully recovered.
I am not upset that MM had a biosecurity problem, it could have happened to any hatchery. I am very angry that they put the burden on me to find out what their problem was. McMurray is supposed to be one of the best hatcheries in the business. I am a lowly backyard flock owner. I also have issue with the fact that they have done nothing to remedy my financial burden when I am the one that told them what was wrong with their flock. I didn't even get a thank you, nothing except "we will replace your sick chicks" that will probably die again anyway. Although their catalog and website clearly state they won't refund above the price of the chicks, I feel this case is extraordinary and unusual. An aknowledgment would have been nice.
Perhaps the company should spend more time and money on quality chicks that are bio-secured and less on their fancy catalog. I will never order from the McMurray again and certainly will not recommend them to any of my friends. | | Positive | nickcitarella Fairfield, NJ (1 review) March 24, 2008 | hi everyone!, just wanted to let you all know that i recieved a shipment from mc murray hatcheries for 25 chicks. I was truly in awe of the overall experience. From the kind receptionists, (Peggy and jackie) , all the way to my door, which my mailman delivered right to me! W'ell!, I recieved 32 chicks and every single one of them alive and strong! they looked so good that they almost appeared artificial when standing still! If i ever recieve a shipment in the future not as good as this one, it still wouldnt sway my opinion in any way for this truly wonderful hatchery! Bye the way, 19 of my chicks were barred rocks/ 12 were rhode island reds, and one gray/white/brown mystery chick (feather footed), which im guessing to be a buff cochin! Thanks guys!!!! Sincerly, Nick Citarella |
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