| Rating | Author | Content |
| Positive | Brennus
Plano, TX
(3 reviews)
August 16, 2009 | We ordered in the heat of Texas summer and the plants arrived in tip top condition. Not quite sure how they do it, but there was zero root girdling. The roots looked like they had been grown in air.
We ordered beautyberries & they were budding new leaves 4 days after planting. Pretty good! |
| Positive | Karyl7b
Dawsonville, GA
(Zone 7b)
(3 reviews)
July 08, 2009 | I placed an order in summer, the wrong time to order plants. Because of this I expected "leftovers", which would be my own fault for ordering so late in the year. However I received very nice plants which were a bit upset with being shipped in the heat but healthy enough to bounce right back after transplanting. The roots were in great shape, and within two weeks in good soil and being watered, they look like they were put in during spring. Had Mail Order Natives not sent quality plants in the first place this would not have been possible. I will certainly buy from this company again. |
| Positive | probichaud
Madisonville, TN
(4 reviews)
July 06, 2009 | Plants arrived quickly and in very good condition. Impressive in the summer heat! |
| Positive | Hopi
Stanardsville, VA
(5 reviews)
June 10, 2009 | I ordered from this company for the first time this year because they had hibiscus coccineus available and very reasonable. The plants were in great shape and arrived quickly. I would recommend this company to others. |
| Positive | tropicalkaren
The Villages, FL
(Zone 9a)
(2 reviews)
May 07, 2009 | Wonderful plants, beautiful condition and mailed quickly! Highly recommend. |
| Neutral | JayinFlorida
Auburndale, FL
(1 review)
March 31, 2009 | I recently purchased a 3 gallon "Sabal Louisina" from them. The Sabal I received was really not what I was expecting after spending $40 for it. It only had 2 full fronds and the rest had been cut of and long stems were all that was left. The palm fronds are also growing in a weird, almost deformed way. I e-mailed them about it and was simply told that "It will put on new growth this spring-summer. Thanks for your order"
I really wanted this palm for my garden and now feel that I have a poor specimen for the price that I paid. I also noticed that I was charged and extra $5 for my "over the phone order" as compared to their site price... not sure why... It could have been worse, the palm was packed nicely, but I sure wish I would have received a better specimen and not one that I'm reluctant to plant in my garden. |
| Positive | cbill
Quebec, QC
(Zone 4b)
(1 review)
March 12, 2009 | I ordered 2 needle palms and everything was perfect with a fast delivery. |
| Neutral | mothermole
Deer Park, IL
(Zone 5b)
(1 review)
January 13, 2009 | I ordered a tree that I requested it to be delivered in April 2009 and it arrived a week later in January. I wrote my shipping request in the payment remarks as well as in the paypal remarks. The tree had a shipping invoice with it and even it had the April 2009 shipping request written on the bottom of it in someones handwriting but with a line through it and still they shipped the dormant tree.
I tried to contact the company via email and no one contacted me regarding this error. They clearly state that they have no guarantees for plants. I live in zone 5a and it is the height of the cold season and it would be insane to try to plant a dormant tree from Florida in this weather-the plant would be shocked. I consulted the master gardening program of Illinois as well as a horticultural expert about what to do for this tree and it was decided in the best interest of the tree to plant it and bring it out of dormacy in my home with plant lights and heat. It has been about 8 days and nothing is happening. I wonder if the plant (bareroot) is dead from being shipped in the cold and being outside my home for who knows how many hours before it was brought inside with the mail.
This company did send out a beautiful plant that was nicely packed and pricing seemed fair but overall the experience is not worth it to me because they don't stand behind their products and they don't care about their customers to return their email concerns. The best plant in the world with the most perfect packing isn't important if you ship it in the dead of winter without regard to the customers request. The plant will most likely die and I will be out my money, my time and still have no tree.
On January 13th, 2009, mothermole changed the rating from negative to neutral and added the following:
I recvd. a call from Amy with her apologies and an offer of a new tree in Spring. I accepted the apology and am delaying the offer to see if this tree lives or not. I am changing my rating to neutral until Spring to see if it survives and if it doesn't to see if they back up their reshipping offer.
Again, I will say the plant is in beautiful shape, nicely packed at a fair price. If it weren't for this shipping mix up I would have given them my highest rating.
Linda |
| Positive | Eli17z6
Lawrence, MA
(Zone 6a)
(1 review)
January 06, 2009 | I just got a 3 gallon Needle Palm from this company and it arrived in nice condition. If you want palms or trees you should order from this company I highly recommended it to everyone.
A++++ Quality.
|
| Positive | arcadiacove
Maggie Valley, NC
(2 reviews)
October 25, 2008 | After finding them in Dave's Garden, Mail-Order Natives has become my FAVORITE retailer. I just received 6 azaleas (3 flame; 3 viscosum) from Mail-Order Natives... after several disappointing experiences with others; Mail-Order Natives was terrific. I dealt with AMY by phone, who was knowledgable, amiable and efficient; I could hardly believe it. Quality, value, shipping... everything promised was realized. My plants arrived in 2 days in great condition. I have acres of gardens and regret that I did not find Mail-0rder Natives sooner. If you are seeking a hassle-free supplier of a vast array of flora, try Mail-Order Natives. They are my new best friend when it comes to gardening. Thanks, Amy! --Chuck |
| Positive | min0u
Raleigh, NC
(3 reviews)
July 21, 2008 | Mail-Order Natives is my favorite place to buy native plants. Their selection is extensive, and the size and quality of the plants I have received has always exceeded my expectations. This is a company that clearly takes pride in their work, and I look forward to purchasing from them again. |
| Positive | mizar5
Merritt Island, FL
(Zone 9b)
(1 review)
July 06, 2008 | I had a great experience with this company recently.
Ordered 6 pine trees over the internet. They shipped fast and arrived in *excellent* condition. Very healthy and green and ready for planting!
I also spoke to a real person on the phone about my order (because I spazzed out with *my* end of the internet purchase) and that experience, too, was very positive.
On January 15th, 2009, mizar5 added the following:
UPDATE: Jan 14 2009:
I ordered 12 cherry laurels and they arrived FAST. They are all in excellent condition. They were VERY well packed.
Beautiful job. A pleasure to do business with.
On February 5th, 2009, mizar5 added the following:
Update: Feb 5, 2009
I ordered still MORE plants, this time over the phone. It was fast, easy, and as always, the plants arrived VERY well packed and very promptly. They were all in fine condition.
As far as I'm concerned this is a reliable, conscientious, company that does what it says in a timely manner.
Recommended. |
| Positive | Joylucile
Bristol, TN
(5 reviews)
June 29, 2008 | This was a new company for me, and I wasn't sure what to expect. I ordered 6 bareroot native shrubs for a very reasonable price. The plants arrived healthy and very carefully packed. I am not used to bareroot with green leaves but I planted them and waited to see what would happen. These plants took hold immediately and started a new growth spurt. They have been in the ground barely 2 months and they already look like I must have bought them in at least gallon size containers. I can't wait to order more from this company next spring. |
| Positive | rose911
Hamilton, TX
(2 reviews)
May 22, 2008 | I BOUGHT 2 'NATCHEZ' MOCKORANGE BAREROOT FROM THIS COMPANY. ONE HAS NOT BROKEN DORMANCY AFTER 3 MONTHS. I EMAILED AND PHONED (LEFT MESSAGE) WITH NO REPLY TO EITHER. I FEEL THIS IS IRRESPONSIBLE AND WOULD LIKE TO TALK TO THE COMPANY REGARDING A REPLACEMENT!
On May 23rd, 2008, rose911 changed the rating from negative to positive and added the following:
On 5/23 the owner called and will send a replacement. She did not receive the email and phone message I sent previously. THANK YOU, AMY! |
| Positive | Rebeccatowoc
Stewart, TN
(2 reviews)
May 18, 2008 | The little Southern magnolia they sent is one of the most exquisite plants I have ever received, and beautifully packed to keep it that way. I will order from Mail-Order Natives over other nurseries whenever possible. |
| Positive | okgardener2
Altus, OK
(2 reviews)
May 08, 2008 | I bought a bignonia (crossvine) from Mail Order Natives' ebay store. It's a great plant and their prices were reasonable. I received it quickly - it was packaged well and looked very healthy. It is now thriving in my garden. I would definitely order from them again! |
| Positive | massnorth
Topsfield, MA
(Zone 6a)
(6 reviews)
May 03, 2008 | Ordered three Sabal var. louisiana to test here in 6a, and wow -- these are great plants with fantastic roots. If any Sabal is going to establish itself enough to survive next winter, these will. Mail-Order Natives is also very responsive to questions via e-mail. Will definitely order again, probably as soon as they have gallons of Thelypteris kunthii... |
| Positive | jerrytate
Lake Charles, LA
(7 reviews)
April 28, 2008 | my first order.more orders will be made based on the high quality of my first 4 plants.
On June 11th, 2008, jerrytate added the following:
10 beautuful a. parviflora just planted at the fountainhead arboretum!
On October 17th, 2008, jerrytate added the following:
excellent plant material and service, again. |
| Positive | downscale_babe
surfside beach, SC
(Zone 8b)
(23 reviews)
April 12, 2008 | Quick shipping,great packing,large healthy plants!
I'll be sure to order from them again.
Recommended for everyone wanting to grow more natives. |
| Positive | jojoringer
Joey in Conroe, TX
(Zone 8b)
(4 reviews)
March 27, 2008 | My Crabapple tree just came in and is so much more than I expected! It is larger than expected, packaged like fine china, and not a leaf out of place! This will definately be my "go to" nursery for natives from now on! |
| Positive | V_barnett
Bay Minette, AL
(1 review)
March 20, 2008 | Plants arrived quickly and in great shape. I ordered on line and it was easy and they responded quickly. I will order again in the fall. |
| Positive | tootle
Jacksonville, NC
(Zone 8b)
(6 reviews)
March 14, 2008 | Just had my first , but not my last I'm sure, order from this company and am delighted. The plant is healthy, actually larger than I expected and the packaging was excellent. Thank you. |
| Positive | esteve59
Annapolis, MD
(23 reviews)
February 16, 2008 | I ordered on their e-bay site and had a positive experience as well.
Very nice Pinus thunbergii (Japanese Black Pine)
Healthy plants/trees ,shipped fast...
|
| Positive | decklife
Rockport, TX
(Zone 9b)
(1 review)
February 02, 2008 | I am so very pleased with the 3 plants I received from Mail Order Natives. I got the help I needed when I asked questions by email and by phone. The shipping was fast and the plants very nicely packed, with no damage whatsoever. I plan to order more. |
| Positive | Billmc
Kaufman, TX
(Zone 8a)
(3 reviews)
December 31, 2007 | Purchased two plants from this nursery recently. They were very healthy and looked like they had just been dug the day I received them. I will do business with this nursery again without hesitation.
On February 25th, 2008, Billmc added the following:
I've now made two orders with this nursery. Both times I received very healthy, vigorous plants and very fast service. |
| Positive | chadickfarms
Richland Hills, TX
(Zone 7b)
(2 reviews)
December 03, 2007 | Over the last year I've purchased several plant orders from Mail Order Natives and have been very pleased. While not all of the plants have looked that great upon unpacking, except for one, they have thrived once planted. I emailed Amy about the one struggling plant and she promptly offered to replace the plant or refund my Paypal account - no questions asked.
In addition to the selection, another thing I like about this company is the pricing - ALL of the prices are very reasonable, including shipping charges. I'll continue to order and to refer this company, they're a great source with great customer service. |
| Positive | fdriscoll
Spencer, NC
(2 reviews)
October 22, 2007 | Plants arrived quickly and were well packaged. They were exactly as promised. Even in the extreme drought we have suffered, the plants survived and prospered. I would highly recommend this company. |
| Positive | asafla
Palm Harbor, FL
(Zone 9b)
(7 reviews)
July 05, 2007 | I like this company. Everything was packed carefully and arrived in good condition. The plants are healthy. |
| Positive | Cordeledawg
Cordele, GA
(Zone 8a)
(19 reviews)
June 28, 2007 | I was not expecting to receive my trees fully leafed out! It's as if Mail-order Natives went into the growing fields and freshly dug these! I'm impressed with my order. Maybe it's the time of the year in which I ordered these, but still I can't get over how healthy these 8 trees are, packaged in their own soil-filled container. I was expecting dormant bare root sticks which is what I've received from other tree companies. I'm also appreciative of the care they took to package and ship my order. |
| Positive | BruMeta
Livingston Manor, NY
(13 reviews)
June 09, 2007 | Ordered hard-to-find Xanthorhiza simplicissima (Yellow Root). Very impressed with quality and size of plants. Not gallon as listed, but with well developed root systems and extensive branching in generous quart+ pots. Well packaged, perky plants with very fast delivery. Shipping a bit steep, but perhaps that can't be helped. |
| Positive | RaiderLep
Los Alamos, NM
(Zone 5a)
(8 reviews)
May 08, 2007 | I got home for lunch today and there was a big box on my porch. I thought it was a bundle of daylilies from Oakes, but it turned out to be the Coral Honeysuckle I ordered from Mail-Order Natives. The plant was much larger than I thought it would be, and appears to be very healthy. It got here fast, and was very carefully packaged in shredded paper. So far so good! |
| Positive | passiflora07
Chuluota, FL
(Zone 9b)
(2 reviews)
April 15, 2007 | Bought 6 partridge berry plants. They arrived in perfect condition, well-packed, and are still thriving! I would definately purchase from Mail Order Natives again. |
| Positive | greenkat
Crofton, MD
(Zone 7a)
(2 reviews)
April 03, 2007 | The cinnamon ferns that I bought from Mail-Order Natives arrived in great condition. I would order from this company again. |
| Positive | Cretaceous
El Cerrito, CA
(Zone 9b)
(32 reviews)
March 29, 2007 | I recently purchased two ferns from Mail-Order Natives. The plants were very well priced and the order arrived quickly and in excellent condition !
On November 15th, 2007, Cretaceous added the following:
I recently ordered another fern from Mail-Order Natives. The plant arrived quickly and in excellent condition.
|
| Positive | Idahoan
Boise, ID
(Zone 6a)
(17 reviews)
February 28, 2007 | Thank you Amy! The Smilax Smallii arrived today safe and sound
I am looking forward to dealing with you again. Thank you for the catalog!
Judy |
| Positive | springfaust
Branson, MO
(Zone 6b)
(1 review)
February 17, 2007 | Received plants yesterday Feb. 16, 2007. Six native azaleas arrived in excellent condition. Very pleased with the nursery, good prices and good size plants. One gallon for nine bucks, not bad. |
| Positive | jeanahl
Hollywood, FL
(1 review)
October 24, 2006 | Ordered 2 Passion Vines on 10-21-2006 (which was a Saturday) and received them in good condition early today, 10-24-2006. I was surprised and delighted. They were very well packed. Can't wait to get them in the ground! |
| Positive | HappyGardenerWI
Eau Claire, WI
(1 review)
October 20, 2006 | My order of 23 plants received in October, 2006, is composed of small, well-rooted, carefully-packaged plants just the right size for transplanting. As a member of the Florida Native Plant Society, I am especially happy to have found this nursery. From beginning to end, Amy follows through. I'm very pleased. |
| Positive | BenGurnee
Gurnee, IL
(Zone 5b)
(8 reviews)
July 21, 2006 | I am quite pleased with my purchase. I ordered a Live Oak and a Laurel Oak. After I placed my order, Amy sent me an email that the trees had shipped and the trees arrived in excellent condition. I ordered on Tuesday and received the trees on Friday via UPS. Each was about 1.5 feet tall and healthy. The prices are great and Amy was very friendly. |
| Positive | jpolk34
Hattiesburg, MS
(Zone 8a)
(10 reviews)
June 02, 2006 | Ordered some dwarf palmetto palms which arrived in great shape and decent size (about 1gal.) Planted them last week and they are already sending up new shoots. Will definitely buy from Amy again! |
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